I was told two people would come for the four hours, well one was at my home for three hours and was making progress but when the second lady came, I may have gotten 30 to 40 minutes as she had to get set up, go back to the care for vacuum parts. When I called to discuss this and left a message, NO ONE HAS CALLED ME BACK!!!!
Great!!! A tad over priced. My best friend did the same job on our new house and only charged me 150 because Im disabled. Molly maid is a well known company. Thank you!!
Molly Maid representatives are friendly. They clean our home professionally and quickly. We are thankful for their service.
Molly Maid was the second company I called but I am glad that I ended up hiring them. I was looking for a move-out clean service to get my home ready for sale. The first company I called was not very helpful at determining exactly what I needed and were wishy-washy about when they would be available to complete the service. Molly Maid, on the other hand, was helpful in guiding me on what service I needed to be booking and giving me appropriate estimates of time and cost. They fit us into their schedule in a reasonable amount of time and came and completed the service to our satisfaction. For this type of service there are many companies that could do a thorough clean, but Molly Maid also made it easy on our family while we have so many other things to worry about right now and that was very valuable to me!
Excellent service at each cleaning.
Lisa and Bonnie do a great job cleaning our house, even with the added challenge of us working from home. They are friendly and work hard.
I am very pleased with the service I receive. It is nice to come home to a clean house.
Excellent and professional and reliable.
Pam & Natalie (team 12) from Molly Maid are AMAZING! Their attention to detail is impeccable. I have 2 big dogs and a lot of pet fur. They manage to get in all the nooks & crannies and leave my house spotless & furless. :) They are also so kind & considerate. They are good with my dogs in the house and creatively work around them and even give them a treat when they leave. I recommend them with no reservations.
Ive been a client of Molly Maid for 20 years. In that time Ive had good cleaning teams and excellent teams. The team I have right now have been coming faithfully for over 4 years. Their names are Rea and Ofelia, team #8. They are beyond excellent and deserve ten stars. They are cheerful, capable and honest. I look forward to seeing them each time. Molly Maid is lucky to have such hard workers.
Molly Maid has provided the best home cleaning service we have ever received. The office staff is very responsive and does a great job in communicating with their clients. However, the backbone of the services they provide is their team members and I must say we certainly must have the best. Bonnie and Lisa have been cleaning our home for several years. They are always on time, have great interpersonal skills, display exceptional integrity and do a fantastic job in cleaning our home. Their attention to every detail is impressive.Molly Maid should be proud of the exceptional service that Bonnie and Lisa provide. Their extra efforts certainly reflect well on Molly Maid of the Peninsula and Williamsburg.
Weve used Molly Maid for several years, and they consistently do a great job. I love that we have the same team clean our house each time, so our family are familiar with them. Rhea & Ofelia (Team #8) are always professional, pleasant and friendly, too. The housecleaning is thorough, consistent, and managed efficiently. Molly Maid has also worked with us when weve had pets in the house, and if our regular cleaning day falls on a holiday, they always reach out well in advance to find another day that works for our schedule. I highly recommend their service!
Team #12 -- Pam and Natalie -- Ive had for the last few times for my monthly cleaning. They are awesome. Very personable and both love my cat, who thinks they are there to love on him! I really appreciate that their cleaning products dont leave a strong odor. I just see clean and dont have to smell it. Theyve been great too about making changes to their typical way of doing things or working extra on my areas of concern.
I started Molly Maids a few months ago and am very pleased with the work of Lisa and Bonnie. They do a thorough cleaning and are very pleasant to have in my home. They’ve taken the work I am no longer able to do. I’m so thankful I made the decision to go with Molly Maids.
Tammy and Christina (Team 11) are the ladies on my team and they are AWESOME! The thing I love best is that my team stays the same (unless someone is out sick or is on vacation). Tammy and Christina have been my team for over 12 years now. They know my house and my preferences and most importantly to me, they know my animals and take care with them if I cant be here during their visit. I trust them completely and never worry about a thing when they come. THE BEST!!!!
Very pleased with the team concept and with the excellent cleaning performed.
Good value.
Kathryn and Kim of Team #10 have been absolutely outstanding! Always timely, thorough, and hard-working. Totally trustworthy. They have helped me out monthly now for over three years. I would recommend them most highly to anyone requiring a house cleaning service. They are the best!
Molly Maid has been doing my housecleaning for many years and I have to say that Rhea & Ofelia are one of the best teams ever. Theyre always friendly and cheerful, work well together, and do a wonderful job of cleaning my house. Thanks ladies for your friendship and all your hard work. It makes me smile!!!!
We are very happy with Julie and Ana, they have been cleaning our house for years and do a great job for us! They are always friendly and courteous, and manage to get more done in an hour and a half than I could do in a day. They always use their own products, unless we specifically ask them to use a product we provide, such as a specific glass cooktop cleaned, and take all of the trash out with them when they go.I cannot recommend Julie and Ana highly enough, we are very happy with them, and I am sure you will be too!
I am writing to offer my appreciation for the superb service that Team #7 has provided at my home earlier today. The team members names are Tammy and Diana.My wife and I are older and not physically able to do some of the routine cleaning that needs to be done periodically. These two wonderful members of the Molly Maid organization, really help us to keep our home presentable. Please pass our thanks and appreciation to them for work well done.
Our team 7, Tammy and Diana, is very friendly and thorough with cleaning. They go beyond the basics. They come on time, greet us AND our dog, and get to work right away. They make everything look very neat and attractive. They move small furniture and always clean the sofas and behind the sofas. We recommend them highly.
Wonderful to come home to a clean home after a long day at work. Molly Maids is professional and thorough.
Pam & Natalie are an awesome team . . . very professional and always on time. We have worked with Pam for many years and are delighted that Natalie has joined. Our little dog, Harry, definitely agrees; he thinks they come just to see him! We are so pleased that we have Team #12 - the very BEST Molly Maid team!
I have really enjoyed my association with my Molly Maid team of house cleaning professionals: Tammy and Diana. They do a great job and are dependable. They help keep my house clean and perform services that I am unable to do for myself. I highly recommend this company.
Team #8 Rhea & Ofelia are the greatest ever . I am in my 17th year using Molly Maid Services and never had a problem. I just love the way my home looks after their cleaning. So clean and new smelling. Thanks Molly Maid for not changing anything in your service.I love the office managers also.
I have had Molly Maids, team 12, now Pam & Natalie, clean my home for the last 6 years (Pam has been with me all of that time - Natalie is a recent addition to the team). I am satisfied with their work and look forward to seeing them every other week. My house is always sparkling & smelling good when they leave. They work hard & dont waste time.
I continue using this great service because of the awesome job #8 Rhea and Ofelia do. They are very professional both in appearance and performance. They arrive on time and are very friendly they always ask if I am pleased with the way the house looks after they are done. If I could give them 10 stars I would. Best team ever.
Tammy & Diana, Team #7, do a brilliant job cleaning my mother and fathers home and I have to recommend them! They are personable and professional. Me and my husband moved back to Williamsburg from England recently and have gotten to seen the good work Tammy and Diana do in person. 5 stars!
Our home is cleaned every other week by Team #7, Tammy and Diana. We consider them to be very thorough and most enthusiastic as they go about their work. We hope we can continue with Tammy and Diana for the indefinite future. Their dedication to keeping satisfied customers is outstanding! They are truly an asset to the Molly Maid organization.
I am so thankful for finding such a reliable and articulate cleaning crew from team #11, Tammy and Christina. They are very courteous and dedicated to their profession making sure my house cleaning needs are met. They are always on time and do a wonderful job. I highly recommend Molly Maids for your cleaning needs. Sincerely, Judy Buffington
We have trusted Molly Maids to clean our home for 13 years. We have had several teams over the years, and everyone has been pleasant and hard-working. The cleaning is thorough, and I look forward to coming home to a clean house! A shout out to Julie and Ana for taking wonderful care of our home.
I’ve been using Molly Maid for 2 years and have been very happy with them. I really like that the same 2 ladies, Annette and Tasha, come every time. They do a great job every time and are super dependable. I would highly recommend them.
Very happy customers for years. We are so happy to have the same ladies service our home. They are simply the best at what they do. Five stars for the TEAM 11
Molly Maid is a life saver! I called last week and they were super flexible with my schedule.I used them for the first time today. They arrived early (I received a phone call in advance too), did a great job in our home, and the team was super friendly! I’m not a regular but I’m highly contemplating it for the future!I had team #13! :)
Debra and Irina have been taking care of our office since before I got here two years ago. I look forward to their Friday visits. Their professionalism and attention to detail is by far a Great Endorsement and Representation of your company. They are two of the nicest people Ive ever met. Good People are the rare jewels of life....difficult to find and impossible to replace. :-)
Julie and Ana have cleaned my mothers and my house for several years, and I couldnt be happier with them. they are fast, courteous, and professional, and do a great job, particularly in the kitchen and bathrooms! The scrub, dust, mop and leave the house looking great! I highly recommend them!
Tammy & Diana of Team #7 have done an excellent job of cleaning my apartment these last few months. I work from home and they are always flexible with cleaning while I work and minimizing the time I need to be away from my desk so they can finish cleaning. Great Job!
Our Molly Maid Cleaning Service is apparently in turmoil as of September 2017. One of the best worker was let go, we were dismissed as clients because we were too particular. We have been loyal clients for at least 5 years or more. We were told that the workers were uncomfortable even though we were tipping them heavily. The most recent workers complained that being told not to park in the driveway made them feel uncomfortable. Blocking the driveway or blocking the mailbox are just ABCs of courtesy in business. We also were told that we were too particular. Being told that you are too particular, arent we all too particular about our homes. That is why we employ cleaning agents such as molly maid, to maintain the particular condition of our home.It is my contention that it is not the workers, but management that is in turmoil Too bad....Sad.....
Have had the same lovely lady cleaning my house since I started using Molly Maid about 12 years ago! Love the predictability, standards, friendliness, and professionalism weve experienced. Highly recommend!
Rhea and Ofelia are great! I always look forward to coming home from work on the day they come to my house. Its so clean! They do excellent work.
Lisa and Bonnie have been our house cleaners for many years and they are the best. We look forward to the days they come because we know our house is going to be super clean. Lisa and Bonnie are both caring and professional, and we are blessed to have their services.
Rhea and Ofelia have done a fantastic job. Attention to detail and sense of caring about providing the best service is evident. Thanks so much and we greatly appreciate their hard work and dedication!!! :)
We have had Pam and Natalie (Team # 12) clean our home in Williamsburg for many years. They do an excellent job, and are conscientious -- never anything broken, things left in perfect condition. I highly recommend Molly Maid and this team for superior service.
The staff is always professional and friendly, we love Marlana, she goes above and beyond. She is always friendly and our house is very clean. All the girls are great! We met Michelle for the first time this week and she was very sweet, hope to see her again.
Molly maid girls have been good for us. Rhea & Ofelia are very nice and helpful. They are good workers and work well together. They have been with me for two years. They get five stars from us.
There were 2 ladies, Rachelle and Tammy, who cleaned what I needed for Pesach/Passover. They did a good job. I was grateful to get them. They cleaned my kitchen, bathrooms, 4 of the ceiling fans and the floors.
Bonnie and Lisa have been our team for several years. They are the best ever. Not only do they do a great job of cleaning but they are great people. It is a pleasure to have them in our home.
Pam Devine has been the lead for my house cleaning team for several years. She does a great job making sure that a thorough job is done every time. Natalie is Pam’s new partner and she is great, too. Both are polite, friendly and kind to my dog!
Having Tammy and Christina clean my house monthly is a great help to me. They are both proficient and leave my house in good order when they have finished cleaning. In addition, they are both great ladies!
Tammy and Diana, Team #7, have been cleaning my home since I moved to Williamsburg eight months ago. I am delighted that Molly Maids assigned the same team on an ongoing basis. I have been very happy with their work and with their friendly and helpful manner.
Debra and Irina have been cleaning our home (and very well, too) for at least five years now. Weve never before had a cleaning service that had such great retention of personnel. So not only does Molly Maids clean well, they must also treat their staff well, which we appreciate.
Rhea and Ophelia are excellent. Very professional and courteous. Our dogs absolutely love them. I would recommend to anyone needing cleaning services.
Team 11 has been doing my bathrooms and kitchen for at least 2 years. I have been extremely happy with the quality of their work and friendliness.This team is always prompt and efficient. Thank you
Nazaria and Dawn are the best - they came out and in a couple of hours transformed my incredibly messy house. What a weight off my shoulders. They are incredibly friendly and they were especially great with my dog (she followed them around almost the entire time.) I highly recommend them!
I have had my team of Debra and Irina biweekly for probably around 10 years. They always do a great and thorough job, theyre always nice, patient with my crazy dogs, and I know that I can always trust them. Im lucky to have a great team!
Im posting this review on behalf of my parents, Mr. and Mrs. Owens...Nazaria and Star with Molly Maid are absolutely wonderful. Nazaria has been working with our family for years and we could not be happier with the service. She is always consistent and on time. Shes extremely conscientious; and regularly invites us to let her know if there is anything that she and her teammate can improve upon. When she and her teammate leave the home; it is immaculate. Moreover, she is such a genuinely warm, friendly and kind person.
Weve been using Molly Maids every other week for the past 15 years! Tammy & Diana (Team #7) do a great job. They are friendly, thorough and reliable.
Nazaria & Star have cleaned for me twice now--once on very short notice--and they have done a fantastic job. Always on time and the house looks great. Highly recommend!
I just started using Molly Maids services. Nazaria and Star (Team #13) did an amazing job! My home was spotless and looked fantastic. Very pleased.
I have been very pleased with my service with Molly Maid housekeeping.After having extensive back surgery, I needed some extra help with cleaning my house.Nazario and Star have always been very pleasant and efficient at all times with cleaning my house.Thank you Molly Maid Ladies.
Molly Maid has been cleaning our house for more than 10 years and we’ve always been pleased with their work. Friendly, professional, and thorough - we love Team 7, Tammy and Diana.
The Mollies have helped us keep our house in order for years. Many thanks to Pam & Natalie. Its such a pleasure to return home when theyve done our house.
The worst ever! Bought my mother a $100 gift certificate for mothers day. My mom set up an appointment for them to come out to do an estimate and in a matter of hours before they were suppose to show up they called to cancel stating an emergency had popped up. So after my mom rearranging her day for them to come out, she waited another week to get the estimate. When they ended up coming for the cleaning she was highly disappointed after they left. She said the floors were gritty, there were dust balls under the kitchen table, the base boards and window sills were not cleaned like promised, and many other things. She said they came with a rag and a spray bottle of something. It was like they just sprayed it with water and wiped it down. She paid them an extra $25 because they stayed 10 min over the hour and 15 min time frame. I called them to complain and ask for some sort of monetary compensation back for being completely embarrassed and feeling horrible for putting my mom through so much frustration (worst mothers day gift ever!!) and all they will refund is the extra $25 my mom paid out. I do not ever recommend this group to ANYONE!!! beware! Waste of money!
Team number 13 is a fantastic team. They are dependable, always on time and do a great job of cleaning. They are very friendly and hard working.
Vicki and Rosa do a wonderful job cleaning our house! They are very friendly, efficient and accommodating. I highly recommend them!
Rhea and Ophelia are always on time, courteous and friendly! They are quick and thorough and do a great job consistently! Highly recommend them.
Annette and Tasha are a terrific team. Besides their thorough attention to our home they are unfailingly pleasant and cheerful. A.S Williamsburg
Lisa and Bonnie do a great job cleaning my home! ....and the added bonus is they like my two dogs! :) Keep up the great work!
Team 12, Pam & Natalie are the best! Arrive when they say and they do an outstanding job. Very friendly and efficient.
Nazaria and Star did a great job! Everything looks wonderful. Molly maids always does a great job and the price is unbeatable.
Pam and Natalie are exceptional cleaners. They are also pleasant to have in my home.
Tammyy and Diana are always on time and are very professional. They are very good at what they do. Im lucky to have team7.
Always pleased with their efficiency! Ive enjoyed Annette and Tashas work for a couple years and have no complaints.
Have used Molly Maid for close to 20 years and have always been satisfied. However Rhea and Ofelia are the best ever,
My team, Kathryn and Kim are always prompt, throrough and efficient. They have great senses of humor. I look forward to their coming. Terry Randolph
Molly Maids has been a very valuable asset to my life for over 3 years. Nazaria and Star are professional, personable and most of all thorough. I cant say enough about the service. Nazaria and Star are wonderful.
Pam and Natalie (Team #12) are terrific workers and nice people too! I look forward to their visit every other Thursday- so do my dogs!Mary Anne Miller
Debra and Irina do a great job, very thorough and efficient. I like the fact that there has really been no turnover. Molly Maid has taken care of my home and belongings for over 10 years.
Fantastic team. Excellent service. Always on time and very thorough. My team is Marlena and Michelle.
I just started using the service. I have team 13, Nazaria and Star. They are very thorough and it is wonderful to come home to a very clean home! Very happy so far!
Tammy and Diana do such a great job! Im so happy with their work and they are always friendly and sweet.
Rhea and Ofelia have been so reliable and good in their work at our home. I appreciate all they do.
I love my cleaning team, Rhea and Ofelia (#8)! They have been with us for two years and have done a wonderful job.
Marlana and Michelle do a great job with a sense of humor (which I encourage) and a sense of purpose knowing what needs to be done. I look forward to seeing them each month.
R J SNYDERI SUBMITTED A REVIEW YESTERDAY, BUT FOUND AN ERROR AND WAS UNABLE TO EDIT.I AM SUBMITTING THIS REVIEW TO REPLACE, THE FORMER ENTRY.I HAVE BEEM USING MOLLY MAID FOR OVER 11 YEARS, ABOUT NINE YEARS AGO MY TEAM WAS REPLACED BY A NEW TEAM, HEADED BY PAM DEVINE, SINCE THAT TIME I REQUESTED THAT NO OTHER TEAM PROVIDE MY SERVICE....PAM, DOES A PREMIUM JOB IN DETAILING, IS PLEASANT AND VERY HELPFUL, SHE NOW HAS A NEW MEMBER ON HER TEAM, NATALIE, WHO FITS INTO THE PERFECT MOLD OF FINE DETAILING OF WORK PERFORMANCE.I WOULD REJECT ANY OTHER TEAM TO SERVICE MY CLEANING REQUIREMENTS..MOLLY MAID TEAM #12, IS NUMBER 1 IN MY OPINIONTHANK YOU GIRLS FOR A JOB WELL DONE WITH PRIDE..
The ladies are very professional and do a wonderful job. Couldnt do without them. Christina and Tammy, Team No 11.
Tammy and Diana are a wonderful team . They do a very thorough job in my home and I would recommend them to anyone. Team # 7
Team 12 Pam and Natalie they fully and diligently clean my house every month. I always look forward to their visit.
Our team is always on time and does a very good job of keeping our house clean. They are always friendly.
Our team is always friendly, punctual, and willing to accommodate any request we might have. They do a great job!
Have been very reliable over the years and easy to work with. Rhea and Ofelia do nice work.
My wife and I have enjoyed Molly Maid services (bi-weekly cleaning) for decades, but I wanted to give a shout out to our latest and very best cleaning team, team #12 (Pam and Natalie)--we returned home Friday after work to a sparkling house and perfectly made beds--even my work desk was carefully cleaned. Thank you, Pam and Natalie!
Tammy and Diana, Team #7, have been coming to our house for a number of years. I trust them implicitly and appreciate the quality of their work, their friendliness, efficiency, promptness, and the quality of their cleaning products.
Tammy and Diana do a great job. They are always on-time and ready to work when they arrive.
Nazaria and Star are amazing!!! They do an amazing job of helping to keep my house nice and clean, with a busy schedule, its sometimes hard to do it all by yourself.
Pam and Natalie are great! Always on time, thorough and very friendly!
Pam and Natalie are wonderful. House always looks and smells great after they leave and they are a pleasure to be around when they are here!!!
Team #12 Pam & Natalie are super employees of Molly Maid service! Not only do they do a super job, but they are really nice and friendly to have in the house and I never have to worry about anything.Sincerely,Mrs. Biondi
Lisa and Bonnie have cleaned our home for years. We couldnt ask for better service. They are the best.