I have recently started taking my 1 year old son to Maico Audiological Services. So far I am very impressed with there services, as well as there willingness to help understand and answer questions concerning my sons hearing impairment.

I lead the Fords Colony Dance Band. Ive had some severe hearing loss in my left ear and the hearing aids I received through Maico have made it possible for me to continue with the band and to enjoy music again. The staff is very competent and helpful.

Ive been using Maico Audiological Services for many years - always receive excellent service. They are knowledgeable, professional and really care about how my hearing aid is working. I highly recommend them.

Maico Audiological Services provided the high quality personalized and professional services I seek in selecting health care providers. I very much appreciate the staff and providers attention to detail and their effort to make sure my hearing aids performed to my expectations. I highly recommend this providers office.

I was given the name of Maico by a friend whose elderly mother had purchased hearing aids and was very pleased with the product and the service. My experience has been extremely positive, with both my father and mother getting their hearing aids from Maico. From the initial fitting, to getting the hearing aid to the correct volume for each parent, everyone there has been extremely helpful. They even suggested I bring in the hearing aid to have it checked out before the warranty ran out.The level of customer service has been very refreshing and I can recommend them wholeheartedly. I know hearing aids are in my future and there is no doubt where Ill be going!

This is a wonderful company that serves the hearing needs of our community with outstanding service. The staff is very friendly, knowledgeable, and professional. My husband has been using them for years for all of his hearing and hearing aid needs.

I delayed my need for hearing aids by years until my family and friends hounded me into it. Maico made the testing and choice of product very easy. Excellent people and product support.

I’ve been seeing dr. Garrett for about two years. She’s been amazing every step of the way. Office staff is always nice and helpful. Love seeing them every time I go!

We are very pleased with this company. My husband has severe hearing loss from having worked 47 years in the shipyard industry. He had hearing aids provided by the shipyard, but, those did not help. Thru Maico Audiological he now has hearing aids that work for him. We want to thank Bridget McMullen, Audiologist M.A.,CCC-A and the entire staff for their excellent services. Excellent company and great, caring people.

My husband has been seen by Maico Audiological Services for several years and he has found the staff to be very helpful and professional. He feels that Dr. Farrells expertise and knowledge is exceptional.

My mother, age 97, who is very hard of hearing, used to go to Miracle Ear, and was treated terribly by the male owner. He was impatient and rude. We, of course, looked for a better place to go to and found Maico. They have treated my mother wonderfully and with excellent customer service. They are patient and kind. I would highly recommend them to anyone.

Dr Garrett handled my hearing loss and correction in a sensitive and knowledgeable manner. I no longer dread audiological appointments.

I come to & stay with MAICO largely because they have incredible staff such as Krystin F. These hearing aids are expensive and I expect top-flight support for what I pay for them. Krystin exemplifies the best of what I expect in this regard, what we all hope for when we need prompt, truly professional support for something as important as our hearing.

Great staff...very knowledgeable.

I have been going to Maico for many years, and actually have been seeing Dr. Garrett since the 80s. I have nothing but good to say about them...always friendly, trustworthy, ready to meet any needs I have, and sympathetic to hearing loss at any severity. They really do care, much beyond being just a place to do business.

I brought my son in to have his hearing tested. Was referred to this location from the location in Smithfield because I was told they can test toddlers. They were unable to perform the test and I was still charged $45 for a service I never received. I was told I would receive a report of what did occur and never received one 4 months later.

Hearing Aids at the SPEED OF SOUND! Maico Audiological Services of Newport News, Virginia is absolutely FIRST CLASS! - I learned that Maico Audiological Services was an Amplifon approved provider from my Amplifon representative, David Bailey, on Monday, 10/26/2015 about 4:45 pm. I called them right at 5:00 pm and got their answering machine and left a message telling them that I had Amplifon benefits that were expiring on 10/31/2015 and needed an appointment as soon as possible to order hearing aids. I also said that I had already had my hearing tested and would have the results sent to them in the morning.I was stunned when they called me back at 5:05 that day and scheduled an appointment for me the very next morning! When I got to the appointment, they had already received my hearing test results from the doctor I had seen before. My appointment was with Jodi Ritchie but Krystin Farrell soon joined us. I had several pamphlets on Phonak and ReSound hearing aids from the audiologist at EVMS who had done my test (I had been to them previously for ear pain), and told Jodi & Krystin that I liked the ReSound because I could operate it from my smartphone instead of needing to buy another device. They pulled out the ReSound product data sheets and though they didnt see my information in the Amplifon system right away, said they would place the order for overnight shipping so that they could fit me on Friday. These women are professionals with a capital P.I called David Bailey at Amplifon immediately after leaving the appointment and he promised to call and email them to get them all the information they would need to make everything happen without a hitch.Fridays fitting was smooth as silk. Krystin had already set up 2 programs, all-around and music, in my digital hearing aids. The 1st thing she did was have me pair them with my IPhone. Then I downloaded the ReSound app. Then she showed me how to put the hearing aids on, close the doors and listen for the beeps to know they were on, tuck in the sport locks, and then we did a bit of testing. She showed me how to adjust them with the IPhone app, and how to take the aids off and turn them off by opening the cases slightly.I am very impressed with the friendliness and incredible professionalism of this office, Maico Audiological Services, in Newport News, Virginia.

I love it get me in and out

Friendly and reliable staff, with an excellent quality of service.