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Benjamin T Watson DDS, PLC
729 Thimble Shoals Blvd Building 7E, Newport News, VA 23606, United States
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Benjamin T Watson DDS, PLC

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Ro
Review №1

Dr. Watsons Office has a excellent staff. The staff is very attentive to details. Everyone is really friendly especially the front office staff Lyn and Sherry. So I went in for a routine dental cleaning and it was discovered that I had a cavity that needed attention. They were able to finish the cleaning and take care of a cavity that could of festered for weeks until a follow up appointment. Thank you Suzanne, Sally, Dr. Watson, and Bria for taking care of the cavity and dental cleaning. Job well done.

Am
Review №2

I have thoroughly enjoyed and been at ease as a patient of Dr. Watson. Finding a new Dentist can prove to be a challenge, however from my very first visit I knew I had made the right choice. Suzanne is THE BEST dental hygienist I have ever had. Coming from a person who genuinely enjoys the dentist, my previous hygienist really made me feel like my teeth were never worthy LOL. I was always made to feel like every tooth was inspected to provide any sort of criticality and it really ruined what I usually find as a therapeutic experience. Suzanne made me feel the exact opposite. She is such a sweet, caring and genuine person and I am never made to feel like real life doesnt exist in between teeth cleanings. I feel at ease and comfortable and am fully able to enjoy my therapeutic experience. If you are contemplating switching from your current provider, I would highly recommend and consider Dr. Watson and ABSOLUTELY request Suzanne as your hygienist. I promise you will not be disappointed and will love your dental experiences just as I have and will continue to do.

Fo
Review №3

Very pleasant character and very patient, but unfortunately with no technical skills. Touched 3 of my teeth over two years and all ended up with complication, resulting in 2 root canals and 2 crowns on two teeth I had absolutely no problem with. Only the third one could be saved after weeks of discomfort. And I’m talking about teeth with no problems, not a tooth in a bad condition.Not having high technical skills is not a disaster if one admits his lack of knowledge and try to learn. But when you don’t admit it and continue your wrong method over and over and cause people pain and suffering and turn their lives into constant torture, you’re not to be forgiven. I won’t forgive you for turning my 2 years in Virginia into constant suffering, pain, and torture. I won’t forgive you for your dishonesty when you look into my eyes and tell me there’s nothing wrong in that X-ray, while other dentists can right away point out how close the pulp horns are to the filling, causing this pain and now needing root canal and crown. The filling you made with a gap, even food gets stuck in it now.But more than all this, I won’t forgive myself for letting you touch my tooth again just 1 week before I leave Virginia, after all the failures you had earlier on my other teeth. So now I have to keep suffering for another month until I settle in my new state and find a root canal specialist there.And y’all in your office suddenly got so alarmed when you found out I’m leaving my job soon, so you wanted to take the most out of my insurance, I was given an appointment for an hour later, and my insurance and I were charged more than usual (since when 20% of $306 is $70?!)I suggest instead of replying to this review and trying to blame all your failures and technical errors on my grinding (which I admit is causing me issues, but not those issues that your errors caused), go learn proper techniques and treatment methods, so other people won’t have to go through all the suffering and financial burden (more than $2,000 unnecessary out of pocket) that you inflicted on me.I wish I could pay another $2K and undo all the harm you have caused me.Update after your response:“High Quality dental care” you say! I’d laugh at your joke if I was not in this pain, as a consequence of your “high quality dental care”.I had one root canal after you messed up the upper tooth, and the second one is required now right after you messed up a simple filling two weeks ago on a good lower tooth. The one you shamelessly looked into my eyes and said theres nothing wrong in the X-ray after filling. But any dentist who sees that X-ray points out right away how close the pulp horns are to the filling, causing this terrible pain and needing root canal and crown now. A dentist with the minimum technical competency would refer to the X-ray you already had on file and would see the anatomy of the tooth and pulps before starting the filling, so this could be avoided. It would cost a double click and the minimum knowledge.Just because your magic touch gave me the souvenir of pain and suffering to carry with me after my time in Virginia all the way to the west coast until I settle down there and get the treatment done, it doesn’t mean that didn’t happen here! So this is how it is 2. You touched 3 of my teeth, damaged 2 to the extent that they needed root canal and crown, and only one tooth could be saved after few weeks of pain and sensitivity due to your improper height adjustment combined with my grinding.

An
Review №4

So out of nowhere my tooth starts hurting, but I’m hiding it from my girlfriend, because worrying her is a death wish. But eventually, it gets unbearable, and I begin to think I have an abscess. I’m from New York, not native to Virginia by any means, so I don’t have my own dentist situation setup. I’m scrambling around with my girlfriend freaking out next to me trying to find a place to help me. We eventually find Dr. Watsons office. We rush in and immediately tell them I believe I have an abscess. They returned the favor and rushed me into an exam room, with no prior knowledge of my arrival or situation, no prior appointment arranged. They quickly determined that intact was not an abscess, but that my gums were very much inflamed and I had the tiniest food particles stuck in the wrong places, and my lack of flossing allowed them to get lodged in crevices and cause an immense amount of discomfort. Within 10 minutes my pain had subsided and they had me feeling better. While working his handiwork, Dr. Watson was even able to instruct a pupil by demonstration. I definitely recommend such a phenomenal dentist team to all, and I will be going back. Thank You for the rescue Dr. Watson!!!

Bi
Review №5

The dental care provided is excellent. My dental technician always does a thorough cleaning, but does it gently and with a minimum of discomfort. I actually look forward to my visits to the dentist!

Ke
Review №6

Dr. Watson and his staff are AMAZING! They have been treating my family for about 25 years. They have always felt like family to us and that puts us all at ease. I thank them for all they do for us. Highly recommend!

Mi
Review №7

Mikayla was my hygienist and she did a great job. She was quick yet thorough. Her manna was very pleasant. It made feel very at ease.The office was very clean and everyone I came in contact with with very friendly.Dr. Watson was pleasant.

Jo
Review №8

Dr. Watson, the front office staff and dental staff are friendly and knowledgeable. Suzanne is a most amazing hygienist, she is always gentle. It would be hard to beat the service they provide.

To
Review №9

Dr. Watsons office is like a friendly family environment. The care is excellent and the environment is friendly and inviting. This was my first visit with MiKayla as my hygienist and I was very impressed with how thorough she was. I will request her again!

Re
Review №10

I receive excellent care at Dr. Watsons office. There is seldom a wait, and if so it is only for a few minutes. Suzanne is a highly efficient hygienist and I always feel welcome in her chair!

Ma
Review №11

Had my teeth cleaned by Suzanne. Felt so gentle yet so thorough. Dr. Watson and his made me feel very comfortable.

de
Review №12

My Experience has been nothing but great. They Care especially my Hygienist Makayla. Shes the best Hygienist Ive every had. I make all my appointments with her. Why lets just say gentle hands but she gets it done with great care. Thanks Makayla youre the best..

Ro
Review №13

I have been a patient at Dr. Watson’s office for over 20 years. All of the personnel at this dentistry are nice, competent, and professional. I trust my tooth care to Dr. Watson and staff.I definitely recommend Dr. Watson for any age: I started going to him at age 5.

Do
Review №14

I hate going to the dentist - however- I cracked my tooth and was in pain. I called several dentists before calling Dr Watson and his staff got my in the next day. The whole experience was fantastic. Dr Watson explained everything he saw on the x-ray and we decided to pull my tooth. Again, I hate dentist offices- the noise, the tools, the whole experience however they made my visit as pleasant as it could be. Dr Watsons son gave me the novocaine and made sure I was completely numb. They talked their way thru everything and before I knew it my tooth was out! I was very impressed with the whole visit and I even made an appointment to go back and get a regular check up. The ladies at the desk were super helpful. To top it off, Dr Watson called me in the evening to check and make sure I wasnt having any problems ! This dentist office definitely cares about their patients ! I will definitely recommend everyone I know to Dr Watson!

Ke
Review №15

Best dentist in town. The staff is helpful and friendly, very comfortable atmosphere & Dr. Watson is a fantastic dentist, very patient and gentle with your teeth. My family has been coming here for years, if you care about your teeth this is where you need to be!

Ti
Review №16

Always on schedule, flexible, and willing to go the extra mile. Dr. Watson is a true professional! My hygienist, Suzanne is always friendly, thorough, and excellent!

Li
Review №17

Always an awesome experience. Suzanne has been my hygienist for years and does wonderful work.

Le
Review №18

Ive been coming to Dr. Watson for 4 years now. This is the BEST dental experience of my life! Ive had some awful dentists and Dr. Watson has corrected everything. Im never in pain during my visits, the whole staff is caring, Ive never waited longer than 10 minutes from my scheduled appointment, and Im given options for my procedures. Thank you Dr. Watson and staff! Youve brought my faith in dentistry back to life! Youve got a patient for life!

Ze
Review №19

Dr Watson was amazing I was so scared to be at the dentist from Previous bad experience but him and staff made me feel very relaxed and comfortable. I recommend his practice they are the best.

A
Review №20

Suzanne was the best. Thank you for making my smile better.

De
Review №21

Dr Watson and his staff are wonderful. They make going to the dentist a great experience. Wouldn’t go anywhere else

Je
Review №22

The staff was extremely friendly and accommodating. Dr. Watson was also very respectful and explained his recommendations thoroughly. I felt very at ease and will bring my entire family to this practice.

Lo
Review №23

Dr. Watson has been my familys dentist for just over 20 years now, and over that time, we have received a huge array of services (regular cleanings, deep scale, crowns, veneers, whitening, etc.). Veneers done 16 years ago still look brand new. My most recent experience with an implant turned out better than I had imagined! The whole staff is welcoming, extremely friendly, and take the time to listen. Plus, if youre a lighthouse buff, the office décor is amazing.

Cy
Review №24

My family has been going to Dr. Watson for years and Ive always been extremely pleased with him, his office staff, and especially with hygienist Suzanne!

Ma
Review №25

Staff listens and takes time with patients! Excellent service!

Ch
Review №26

Best dentist ever! Been with him over 20 years. I never switched. Wonder staff.😊

eb
Review №27

THEY ARE A FANTASTIC DENTIS OFFICE!!!! WILL MAKE THEM MY DENTIST OFFICE PERMANENTLY...

ad
Review №28

He was my dentist a few decades ago and I am glad that he is still around. They have excellent customer service, expert treatment, & are prompt.

je
Review №29

Awesome! i felt so comfortable! The place was also super clean. Cant wait till my next appointment.

Er
Review №30

Amazing team! Always pleasant and happy! Had an emergency while their office was closed and they got me in within 2Hours! I’ve been coming here for years and will be a lifelong patient.

Jo
Review №31

Dr. Watson and his staff has provided me and my family with excellent dental care for over twenty years. Pretty usual for me to have not one compliant in all that time. I was in the office for a check up and cleaning on May 10, 2018. Roseanne provided me with excellent care. She was very informative and able to convey what was taking place in a reassuring and comforting manner. She gave advice on maintaining my dental health with proven daily strategies.Dr. Watson Thank you for years of commitment to me and my familys dental health. Roseanne, thank you for you down to earth manner of professional excellence you provide on every appointment.Sun Anderson

je
Review №32

I have been going here for years, HIGHLY PROFESSIONAL and EXTREMELY COMFORTABLE!

Pa
Review №33

Dr. Watson and the staff are amazing. I cracked my tooth and was in pain for days and they took me right away as a new patient. They called around and found me an oral surgeon that could take me the same day. They were so compassionate and worked hard to get me pain free. I can’t say enough about Dr. Watson and the staff.

Na
Review №34

Dr. Watson has been my dentist close to 40 years. There is without doubt a reason he has been trusted to take care of my teeth for that long, He has always found a way to be there when I needed him, His work is exceptional and he cares about his patients. In times of hardship he has worked with me financially and always made me feel my needs were important, He and his staff are always timely and listen to my dental needs. I would recommend him highly to anyone looking for a new dentist or hygienist. Thanks Dr. Watson and team for a job well done!

Pa
Review №35

I have been a patient of Dr. Watson for many years. He shows warmth, empathy, and devotion to his patients. The staff is great and they make you feel very comfortable. As a cancer patient, I feel the concern and love from Dr. Watson and his wonderful staff. Thank you for caring.Patricia Howard

Sa
Review №36

I wouldn’t even dream of giving this place any less than 5 stars. Every person in that office is happy, smiling and welcoming. They work hard to schedule you even when they’re fully booked, they’re also respectful of your time and get you in and out. I had a filling and they wanted to make sure I didn’t feel a thing, they asked how I was doing ever few minutes because I told them I was nervous. Great staff with a great atmosphere, never have had a better dentist or hygienist.

La
Review №37

I just wanna say that I am a poster child for people who don’t go to the Dentist! Dr. Watson and his entire staff have been wonderful, professional, and accommodating. I have been seeing Dr. Watson office for 9 years! I highly recommend the entire staff and Dr. Watson! I am greatful for their care concerning my dental health. And Thank you Bria For helping me navigate my phone 😁!Respectfully,Laura

Ro
Review №38

Best darn dentist in this area. SERIOUSLY!!! Had a comprehensive exam done, they gave me a plan of action to correct my neglected mouth. I just knew that I was in for a painful experience (I based that off of past dental experiences), only to be amazingly surprised. Pain free procedures (other than the initial numbing), and they get a 5 star from me. By the way, the staff here are great. Very knowledgeable and they really do care about your dental care. Shoutout to Lynn (thanks for the recommendation). You need a dentist, then you need Dr. WATSON!!!

Mi
Review №39

Outstanding Dentist and professional, friendly and courteous staff. They always go above the norm to provide excellent dental services and to ensure my satisfaction with the result.

Bo
Review №40

Dr. Watson is amazing. He was very gentle and explained every step as he went along. I will continue to use his practice for all dental needs in the future. Thank you Dr. Watson for your kindness and caring touch.

Te
Review №41

For months Ive been trying to find the right dentist for me. I decided to give Dr. Watson a try; and Im so glad I did! From the sweet ladies at the front desk, my awesome dental hygienist, Suzanne, and of course Dr. Watson. Everyone was very personable, helpful, and friendly. I would recommend Dr. Watson and his team to anybody!

Er
Review №42

The best Staff ever! everyone appears to be very happy working there and enjoys going to work, which in turn reflects on how they treat everyone who comes and sits in that chair. professional, great care, concern and personal service.Truly a five star office!

Da
Review №43

Dr. Watson has been taking care of my teeth for several years and Ive never once encountered a problem at his practice.Rescheduling appointments is easy and convenient. Dr. Watson and his lovely staff are very friendly and do an excellent job of keeping my teeth healthy and clean.If youve ever dreaded going to the dentist, or dread your current dentist, pay Dr. Watson a visit. Your teeth will thank you for the decision.

Ti
Review №44

AMAZING staff and dentist!!!! Im absolutely terrified of going to the dentist! I had a VERY VERY painful toothache so I was desperate to get get it pulled. When I called and told them what was going on the staff got me in that day literally an hour after I called. So I went in and told them how scared I was so they was super gentle looking at it and see what was going on. Dr. Watson Had put me on medication to get the infection out and pain meds for the horrific pain for 2 days then brought me back for the extraction. He made sure he really got every part numb and was so gentle doing it that I didnt feel a thing!! I would recommend him to anyone and everyone!! Anytime I do need something Ill be sure to go here. Thank you all so much 😊

Ro
Review №45

Dr Watson is an excellent, very skilled dentist. His staff are wonderful as well and everyone works together to insure that your experience is the best. Dr Watson and his team work well with people who have dental anxiety and with those whove had bad experiences with other dentists. He is very conscious of his patientss budgets and will work diligently with your insurance to make sure your dental work is affordable.

Sh
Review №46

I am a fairly new patient to Dr Watsons office and coming from someone who has a terrible anxiety issue with the dentist I am very pleased with everyone at this office. I havent been to the dentist in a very long time and because of that I have a lot of issues going on with my teeth and Ive been embarrassed because of it. Dr Watson and his entire staff including the check out nurse are golden at what they do!! If I could give their office 10 stars I would!!

je
Review №47

I have always been terrified of the dentist. Dr. Watson has made the experience so much more enjoyable. I highly recommend him to anyone looking for a good, gentle, personable dentist! :)

Ke
Review №48

Everyone in the office is fantastic! Suzanne has been my hygienist for years, always does a great job for me, and is very easy to talk to. Dr. Watson has done lots of work on my teeth over the years and I have always been very pleased with that as well. I would recommend Dr. Watsons office to anyone!

Ka
Review №49

You want the best ...you need to come to Dr Watsons. Friendly, honest, professional.. I have been coming to Dr Watsons office since 2000.

Je
Review №50

They make you feel very comfortable and relaxed. The dental hygienist was very friendly and professional.

Le
Review №51

Best dentist ever. Been through several dentists. I am HIGH anxiety when it comes to dentists. Dr. Watson and his staff were the only dental team to truly understand this and take care of the patient properly.

St
Review №52

Dr. Watson and his staff are wonderful. My family have been seeing Dr. Watson for over 25 years. Top notch!!

Jo
Review №53

Always great care. Our family has been going to his office for years. All the workers there are wonderful. Thats why I continue to drive there even since we moved to Gloucester.

Me
Review №54

I think Ive found MY dentist! Take it from someone who truly has a phobia about going to the dentist. I entered trembling and left relaxed, feeling and looking beautiful! Thank you guys so much!!!

Bl
Review №55

The work is good people are kind and the environment is relaxed. Got to watch a procedure. Found it facinating

j
Review №56

Dr. Watson and his staff are super sweet, helpful, and caring. Always a friendly, efficient, and pleasant experience when I visit.

Na
Review №57

Rosanne is wonderful and I feel lucky to have had a neighbor send me to this office!

La
Review №58

Ive never had a dentist where I dont feel the numbing shots! Dr. Watson is fantastic. I never know if hes given me the shot or not, I never feel it and then he completes the dental work with excellence.

Mi
Review №59

Very friendly and knowledgeable staff! Thanks for making a visit to the dentist as enjoyable as it can be.

Ry
Review №60

Dr. Watson and his staff are not only great at what they do, but they truly care about you. Most people dread going to the dentist but I would recommend to anyone looking for a dentist whether you moved into the area recently or are just trying to find a new dentist, Dr. Watson and his staff are the way to go!

So
Review №61

It was a quick experience. It wasnt painful the staff is excellent Im not a fan of the dentist but Dr. Watson has made me very comfortable.

Wa
Review №62

Ive been with Dr. Watson for the last 18+ years of best dental work Ive had in 58 years of having teeth.

ka
Review №63

Are you looking for nice, professional and clean team ?go straight way to Benjamin Watson dental care . They are the best in the area . Their goal is taking care about theirs customers first.

Iz
Review №64

Awesome Dentist almost made me cry .The whole office was so nice and understanding will use them again without a doubt.

Be
Review №65

Been with them for over a decade. Always excellent, kind, and friendly. Dr. Watson is especially capable.

Jo
Review №66

Dr. Watson is an amazing dentist. I am so fortunate he is my dentist.

Ma
Review №67

No one really like to go to the dentist, but Dr. Watson and his Staff are all great, very professional and friendly, what different that makes. Thanks to all of you for service with a beautiful smile no pun intended.

Ma
Review №68

Excellent dentist and caring, friendly staff! Makes going to the dentist such a pleasant experience! Thanks, Dr. Watson!

Jo
Review №69

Great office staff and relaxing atmosphere.

Br
Review №70

Best staff ever! Everyone is always happy and they do great work!

Re
Review №71

Always a great visit to Dr. Watsons office. The staff are the best!

St
Review №72

Great dentist and great staff. Always very friendly and professional.

Su
Review №73

Staff is always pleasant. I was called back right away, right on schedule.

Ch
Review №74

Suzanne is the Best!!! And Sally is Cool too...

Am
Review №75

Love Rosanne! Shes the best!!

se
Review №76

Great service!

So
Review №77

Friendly staff

Information
7 Photos
77 Comments
5 Rating
  • Address:729 Thimble Shoals Blvd Building 7E, Newport News, VA 23606, United States
  • Site:http://dr-watson.com/
  • Phone:+1 757-873-3322
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dental implants periodontist
  • Dentist
  • Dental clinic
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday: