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We Fix It Phone Repair
663 Turnberry Blvd suite g, Newport News, VA 23602, United States
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We Fix It Phone Repair

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Ju
Review №1

Customer service was wonderful, and the fix was rather quick. Upfront and honest. 5 weeks after the fix, the phone fell from 18 inches high on to a carpeted service face up. The screen cracked. Went into the store to see about possible defective screen they would not provide any kind of assistance. This time it was horrible customer service. Called corporate, great customer service. However never heard anything back.

Se
Review №2

Glynn was super helpful and accommodating. He took time to explain the repair and to discuss my options. He completed the work quickly and I can’t be happier with the results. The 6 month warranty gives me confidence that the repair will stand.

Be
Review №3

The staff was very professional and courteous. Replaced the battery in my Galaxy S6 given to me by my daughter for my birthday about 1-1/2 years ago. I am not an avid cellphone user, mainly for contact when away from home. I do think the cost was a little pricey $63.00 for an older phone, otherwise the experience was quick and very pleasant.

Te
Review №4

As always, great service! Not my first time there, and certainly the only place I would go to get a screen or a battery changed on any type of phone.My iPhone 6 was dead in the water due to being dropped one too many times. The brains of the phone were fine, but I couldn’t get into it because of a disconnect with the passcode screen. Batteries & Bulbs replaced the screen and the battery, and now it’s like brand new again! The price was very reasonable and it was done in an hour.

Su
Review №5

Excellent customer service. Everyone was so friendly and helpful. Told me I could pick up phone in 1 hour and they werent kidding. Highly recommend.

Le
Review №6

First time there and it went great. Friendly staff, great repair and in a timely manner. No complaints here. My iPhone screen was cracked and they fixed it to look like new. So far great. Yhx

ME
Review №7

Amazingly quick service. The staff was extremely courteous to me and my 2 little girls while we waited for my phone to be repaired. It was excellent customer service, extremely friendly and I will definitely patronize their services in the future.

sh
Review №8

Excellent and timely service and fair pricing will keep my family coming back. My Galaxy s6 fell from the roof of my moving car on the freeway. It was run over by several vehicles. The top cover protected the front of my phone, but Battery Plus replaced the severely cracked back of the phone, and it is good to go (all for well under $100).

Ta
Review №9

I needed to get a new battery for my old iPhone. They put a new battery and made sure everything worked properly. Now my iPhone has new life. I’m so happy.

Lo
Review №10

The store & staff are very helpful & knowledgeable. They have never misinformed me or let me down, when I have electronics issues. They are quick & accurate & their prices are reasonable.They are my GO TO!!

Bu
Review №11

My experience replacing the battery for our iPhone went flawlessly! Everything was explained in detail and the phone was tested throughout. The phone was finished prior to the time promised!!! I highly recommend Batteries Plus, they have helped me on many occasions with perfect results at a reasonable cost.

Ge
Review №12

I had a great experience. The men who work there are knowledgeable, and friendly and very helpful. I highly recommend them and would use them again.

La
Review №13

Did an outstanding job replacing the screen on my Samsung. Got it done in one day and that in itself was extremely impressive. Great people there that are really concerned about fixing your phones. I do believe that it might be there job but the quality of service is above reproach.

Jo
Review №14

Repairs were quickly and professionally done. $49.00 was a good price to have my iPhone 6 battery replaced. I would recommend to anyone.

De
Review №15

My phone was beautifully fixed. I had dropped my iPhone and you guys know the rest. When I picked my phone up from the tech I thought I had a brand new one in my hands I’m in love and overly satisfied.

Ga
Review №16

Went well. so far good put a charge on battery and well see how long it last!!!Ive had this battery for 10 months now, best battery this S7 has ever had!

Ci
Review №17

The guys were awesome and very knowledgeable. So far so good on my new battery.

Al
Review №18

I brought my phone in to be repaired. I showed the guy the grey area that was taking up half my screen and he said it should be the screen. So he replaced the screen and it did not change anything. The only thing he said from there is that it would have to be internal and didnt give me any solution to being able to fix it. In the process of replacing screen he broke a ribbon that activates the back button but he says it was already torn. So anyways I ended up having to buy the screen for somewhat of a reduced price even though they didnt fix my phone. If they want to make good then they should just refund my money since they never solved the problem.

Ju
Review №19

Good service. Did not want to replace a perfectly good phone. Great price too

De
Review №20

Needed a new batterie for an iPhone 6S. Was told on the phone it would take 30 minutes. Went in, dropped it off, and picked it up in 30 minutes as promised. Seamless transaction.

Jo
Review №21

Awesome! Cleaned out my charging port in 5 minutes for free!

Su
Review №22

The staff is friendly and they know their stuff! Fixed my iPhone quickly and expertly. Then they helped my grandson with his iPad free of charge. They are awesome!

Oy
Review №23

They did fix the crack on my phone, however when I came to pick up my phone, the network was not working. The guy tried to help by calling my carrier, however that was unsuccessful. The guy told me to go to my carrier, which I did, and they suggested to bring it back to them. I just felt like they could have tried a little harder in the beginning to fix the issue, instead of saying I dont know. I would not feel comfortable getting my electronics repair here again.

Be
Review №24

I got a new phone battery. It was easy. The fellow that helped me was so nice and helpful.

Br
Review №25

Glynn services my iPhone above the battery replacement. During the process, he noticed that the phone didn’t need a battery, but the sensor wasn’t working properly. He explained the issue and gave recognitions.

Sh
Review №26

Batteries, batteries, batteries and cell phone repair. Fast and easy. Great!!!

Ge
Review №27

Excellent work! Quick! Saved me from buying a new phone A+++

Am
Review №28

Really like this store, I make a point of recycling all our rechargeables thru them. Just had them replace my iPhone battery and screen, walked in an hour & 1/2 later I had a a new screen n battery for what I consider a very reasonable price. Karen and Zachary were great. Thank you!

Ca
Review №29

They repaired my iPhone screen. Excellent repair and very professional.

De
Review №30

Very professional employees, and great experience! Glad I found this place to repair my iPhone!

Ca
Review №31

BatteriesPlus did a great job replacing the battery on my iPhone. Excellent service and friendly people.

An
Review №32

I was very satisfied with batteries plus. Very friendly staff

Ke
Review №33

Very professional staff. iPhone battery replacement was quick and also done for a great price.

Al
Review №34

30 minutes in and out with a new battery for my iPhone! Excellent customer service to boot! Ill be back for sure!

Bu
Review №35

Staff was courteous and friendly, the work was done in the time frame stated, and the phone works great.

Da
Review №36

Fast, friendly, and affordable! Whats not to love!

Lo
Review №37

Replaced the battery in my iPhone 6 in about 20 minuets. Phone is now working perfectly!

Do
Review №38

Very good experience! New battery in my Samsung phone and good price.

Ke
Review №39

Staff were knowledgeable and helpful. My phone’s glass was replaced and never looked better.

Se
Review №40

Very nice staff, took about 5 minutes to fix.

Pa
Review №41

My battery replacement went smoothly.

Ri
Review №42

Friendly staff and good work on time.

Er
Review №43

Service was prompt and clerk was polite and helpful

Ke
Review №44

Repair was good and they had it done when they promised

je
Review №45

Fast and friendly staff.

Ja
Review №46

Friendly.....Fast.....Afordable ..

ki
Review №47

Quick, efficient, a friendly service!

Cr
Review №48

Quick / repair

Ar
Review №49

Very helpful staff

Ti
Review №50

EXCELLENT SERVICE!

J
Review №51

Excellent service!

Dh
Review №52

Timely and professional

La
Review №53

Awesome!

Information
3 Photos
53 Comments
4.8 Rating
  • Address:663 Turnberry Blvd suite g, Newport News, VA 23602, United States
  • Site:https://batteriesplus.com/store-locator/va/newportnews/phone-repair-218?utm_source=gmb&utm_medium=local&utm_campaign=wfi&storecode=218
  • Phone:+1 757-504-0910
Categories
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10am–5pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
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