Very friendly and accommodating staff. The manager (Suzi) was very helpful in helping me to find an additional unit and outdoor parking during my relocation to the area. The facility is easily accessible and well maintained.
Great service from Ms Suzanne and Ms Mary
My experience with Suzi was great!She immediately put me at ease. Immediately answered any questions I had. Her demeanor was pleasant, with a smile. Renting the storage space was a breeze. I found the rates to be very reasonable!
Mary Ellen and Suzi are an asset to your Company. These 2 ladys do a wonderful job for your establishment. I enjoy seeing there smiling faces when I come to my unit. They keep the property clean, and they take pride in there work and customer service they are the best, I wish all the business I deal with were even half as good as these 2 ladys are. I highly recommend them to all my associates when they ask were to store there belonging when in need..👏👏👏🌟🌟🌟🌟🌟
The cube smart on Warwick Blvd has been the one place in the area that has been a breeze and eased my mind! Mrs. Suzi and the staff have helped me effortlessly. They understood my crazy hours at work and allowed me 24 hr access, even assisted me in payment while 14 hrs away on work trips! It was sad to go and I would 100% recommend this business to my friends, battle buddies and anyone in the neighborhood! Thank you for all you have done for my family and myself!
They are super helpful and friendly. Great prices for nice big units with brand new metal walls. And close to fort Eustis main gate
Suzi Zupan was very helpful with opening the gates for us while moving in she’s checked on us multiple times to make sure that we were okay & hydrated overall best service I’ve had since coming to the state of Virginia & that’s saying a lot since I’m military & have been here for 3 years.
The customer service is Awesome 👌 from start to finish ! Suzi is an exceptional, Very Kind and Courteous Employee. If I owed my own Business I would try and Hire her !
Mary Ellen took her time explaining the different storages that I would be satisfied with. She didnt make me feel rushed and very polite person.
Great location, easy access and wonderful customers services. I has there for a short period but loved the fact that they were able to assist me with my situations
People are great I think it is a real shame that the prices went up with what is going on in our world today, with so many people are out of work 😒
CUSTOMER SERVICE WAS OUTSTANDING
I’ve been a customer there for 5 years and Mary Ellen is a very pleasant and professional person. She always has a smile and kind words and is always very helpful. The storage units are well taken care of and very safe.
Excellent customer service, excellent hours, excellent space and location. Prices are great and the units are well kept. Would recommend 100%. Mary Ellen Haywood was a great help! Customer service 10/10!
This is the best storage place ever. Mary Ellen and Susie are the best. They are very friendly, helpful and knowledgeable. The units are very clean. Will recommend this place to all my friends.
Very helpful, and kind. Answered all of my questions and had great advice..I loved Mary Ellen/ Suzi! 😃
Great staff. Access to what I needed and great deal.
Mary Ellen and Suzi are awesome, always ready to help, and cheerful. It’s been a great experience for over 17 years. Highly recommend renting
Mary Ellen & Suzi give customer service a whole new meaning. This is the best place if you need storage, clean place & great prices & smiling friendly faces. 😊😊😃😃
Susan was amazing, everything went smooth without a hitch. She provided excellent service and helped in every way she could.
Great customer service!!!! Treats you like family and is more then happy to assist you! GREAT prices!! Thank you Mary Haywood !
Great service. i will come back anytime i need
Ive been a customer for 3 years. Mary Ellen is the best. She greets you with a smile. My personal rating is a 10.
Suzanne and Mary Ellen are great people and very accommodating. We reserve our storage unit online and then we decided to head over to CubeSmart and see the size of the storage unit and realized it was too small and we were able to change the unit into a larger one with no trouble at all.
Personable and professional. A+ for costumer service!
Good customer service and military friendly
Very nice people great customer service new exactly what I needed
The was very nice and very helpful!
My experience with cubesmart was very delightful,The staff was very friendly and helpful . They made shopping for a new storage unit very delightful 👍
I have had a nightmare moving experience on this move but the staff at CubeSmart is amazing!! Suzi was helpful and friendly when I came in to rent a unit! Will definitely recommend!!
They are understanding about people’s financial situation due to the pandemic and are very kind.
The manager, Mary Ellen, is one of the sweetest ladies you will ever meet. The units are in good shape and clean, reasonably priced.
Very convenient,and safe 10/10
Very nice people and units!
Professional people that are very helpful
Great Prices!, Excellent Customer Service!, Safe and Secure...oh and a light in each unit lol!
Friendly staff. My items were safe there and the price isnt terrible.
Wouldnt store my gear anywhere else. The staff makes this place.
Great people
Small business owner