Went in for my appointment and gave insurance info, the usual stuff. Was helped and fitted for ankle and foot splints. I asked what was the next step and was told that they would submit info to my insurance. My insurance sent me a letter telling me I was approved. I never heard back from these people so I called them after 30 or more days. They told me that they tried calling me many times but they weren’t able to reach me. I verified the numbers they had and the numbers were correct. I checked my missed calls and they never called. They never left messages either. Don’t waste your time with this office. They make stuff up.