Brendon and crew did a fabulous job with our website, response time was always quick with any changes we requested. This is a 100 percent professional company with the knowledge and expertise to put together the perfect site for any jewelry business, the advice and direction given by the team along with the why its done the way they do it, is a nice change of pace from previous website company experiences. I Highly recommend GemFind and am looking forward to continuing our SEO and Optimization as we move forward. Im available for anyone considering this company for more information on our experience with GemFind.
Whenever we have had a need we are able to get it resolved within a day or maybe two. I have never had an issue take longer then that for them. Quick response with good work. These guys rock.
We requested assistance from GemFind Digital Solutions regarding something we needed adding to our website. Jerry was extremely helpful and responsive, adding what we needed in a matter of hours! I cannot recommend him, and GemFind as a whole, highly enough.
Professionalism and expertise are the cornerstones that sold us on Gemfind! They are absolutely top tier among jewelry website developers! They took our vision and worked with us to create a fully custom site that continues to go beyond our expectations. Our new site is ecommerce-centric, clean, mobile friendly, on brand and speaks to our unique local audience. After our initial consultations with Alex, he put us in touch with his brilliant team, and our project manager, Emily. She and the back end developers were patient, professional, highly knowledgeable and on top of everything making the entire process seamless. Emily helped us tremendously by keeping us on track through the development process and offering invaluable advice and expertise with every (small or large) roadblock we encountered. Overall, we cannot speak highly enough of Emily and Alex and the whole Gemfind crew!
I have had a very positive experience with this team. We are happy with our new website, and have already made sales because of it. Alex and Andrew were professional, and patient with someone who is not quite as tech savvy with new websites. Ive enjoyed the process, which was straightforward and transparent. I am planning on using their other services. A+
Worked with both Michael and Stephen and Im completely satisfied. They took care of everything and did it quickly! I highly recommend GemFind for any of your digital solutions.Thanks again guys,JamesVaden jewelers
We are very pleased with the GemFind services. They have been handling our website for a long time now. They understand the requirements and make sure our tickets are resolved as quickly as possible.
We were using a marketing company out of NY, and were not satisfied with the results. We came a cross a GemFind webinar during COVID shutdown. We talked with Alex several times, and after a couple months decided to make the change and join teams with GemFind. Since we started working together, our business has had a substantial increase. Working with Emily and her team with designing a new website, then with Mason and his team on a marketing strategy, we have been very pleased. Michael in support has been very helpful and flexible with any help that I have needed.Thank you Alex and the GemFind team for your support and help!!!!!Highly recommend GemFind!!RobSouth Shore Diamond Exchange
An incredible, diligent team that helped us through every hurdle in building our site! They kept all our requests in mind and really worked hard to develop a website for us that personalized our brand and offering.
Switching digital agencies from a local company to GemFind was one of the best marketing decisions weve ever made at James & Sons Fine Jewelers. The results we see in our Google Analytics are so impressive that we never could have imagined seeing these results with our past agency! When I was searching for a jewelry specific digital agency, it was important for me to find a team I was comfortable with. A team that was quick, listened to my ideas/ direction, and also provided guidance without being too pushy. Anthony, Mason, and Daniel all fit that description and have been extremely responsive.
Gemfind made the very stressful project of launching a website a breeze! I cant say enough about how thrilled I am with my site and how easy the transition from my old site was.
Our company worked with Gemfind for a few months and were very pleased with the high quality website they produced for us. They were communicated well with our team and produced a high-functioning and good looking website. I would recommend working with them to others.
GemFinds services are reasonably priced, and the customer service department is always incredibly helpful. They are always responsive when I have a question or a change that needs to be made. I would definitely recommend them.
Ive been working with GemFind about 2 years - they service their clients very well: respond quick, provide logical site solutions and additional resources for their customer to grow their businesses. Ive specifically worked with Conner on multiple occasions over the years and hes a primary example of what makes them good to work with.Kind tip: You are your best source for SEO success. Plugins are great (and you should reach out to GemFind on using them), but its content heavy, relevant and updated pages that will help you succeed AKA leave SEO to the pros, not the developers :)
Have had several websites built through Gemfind, always a very pleasant and professional experience resulting in the exact end product we are after. Continous support is second to none, respond and attend to matters within 24 hours. Would not hesitate in recommending!
Our business have been a customer of Gemfind for a long time. We are happy with the services and the responsiveness of Gemfind support techs. Vishal has helped us on numerous occasions and he is always very efficient, professional and nice! Thank you, Vishal.
I would not recommend this company. They do a great job and spend a lot of money doing PR and they aline themselves with the heavy players in theIn the jewelry industry.This is to gain the trust and credibility to get your business but once they get a customer they completely drop the ball.My website which is on gemfinds server takes 10 seconds up to 26 seconds to load if the pages open at all.They will not fix it.I actually had to have to pay third party company to to access the problem.This third party company did not touch anything they just looked to see what was going on they actually came in person and sat with me at the computerJust a few problems were53 plugs ins25 updates that were not doneThey didi not compress the picturesEtc(Sorry Genfind you cant blame anyone for the malfunction of my website but yourselves)This 3rd party company did a video and screen shots and gave it to me so i could have gemfind fix it the problemsgemfind took the information and said they fixed it is still not fixedI am too inquisitive that is what i was toldThey said most of their customers are not too technical and are happy with what they getIf you are looking for a website company i would say Run from GemfindIf you have any questions or want to ask me any questions or details of my experience please contact me my name is Patricia HunterPlease dont make the same mistake we did
The team at Gemfind have been great to work with and were very pleased with the level of service they have provided and the website they built for us. Weve been especially pleased with the informative posts and frequent webinars they organize to continue assisting and updating us and all their clients. Keep up the good work!
Conner was super helpful and so nice!And Wade is AMAZING too :)
Love working with GemFind. Great and timely service.
Emily at Gemfind was phenomenal with her expertise and help in getting Addessi Jewelers set up to serve our clientele. Thank you so much.
Gemfind has always done an awesome job and have been extremely responsive to every need we have needed.
I was a bit skeptical at first but working with gemfind (specifically Connor) was great... We were able to clean up a very messy website and increase our web speed... Knocking out errors and bugs along the way... Someone give this man a promotion...I look forward to working with the SEO specialist next...
I love the responsiveness from Gemfind. Literally, they respond within minutes and my questions are answered.
Anthony, and of course Alex are great people!The process is intense to create a website that is beautiful. The teamwork that this company possesses to get you to the finish line is incredible. The support is on time, and they always fix the issue. A website is like a baby, you constantly need to feed it to survive and thrive. It learns and grows with time, but someone needs nurcher it and feed it. You and them are the parents so start something that people can enjoy and trust you with.
Vishal did a great job of updating our website for our annual clearance sale. Thank you!
This is the best thing you can do for your jewelry business in todays climate. EVERYTHING is internet. As a family business for 40+ years, we hesitated to make changes but knew the traffic driven by a simple google search was what could make the difference. We are so glad we did. Hand held the whole way, and lots of understanding that everyday brings a new kind of schedule they were SO easy to work with.
We are so pleased with our new site, Emily & Jessica were extremely accommodating and thorough in this process. We very highly recommend Gemfind!
Shout out to Jerry Salva and Gemfind for tech assistance above and beyond the expected and on Black Friday no less, thanks!
I got say the team I had working to make our site was a dream team. They communicated with me anytime day or night and took the time to see that all of our wants and needs for our website was meet. Really a great group of people that know exactly what they are doing, and can even walk even the most technical deficient people through the process of launching a site. I would give 100 stars if I could!!!!
Gemfind made our website creation and management painless! They have been on schedule and excellent with their service. I am pleased with their designs as well as the ability of changing pictures and content out myself.
Gemfind does all our website marketing: SEO, PPC and Social Media. They also developed our website and maintain it. Weve been working with them for almost two years now and plan on continuing. Agood relationship.
GemFind is fantastic and responds fast & effectively!
In an age that tech is moving so fast I love having a company that can keep me up to date, but also talk at my level. They are also there to help walk me through and fix any problems with ease. My favorite by far is Anthony M., amazing customer service, and I would know that is my business!
Quick response!
Nothing but positive experiences with this company, Ive had several websites built with them, simple ones and complicated ones, they understood exactly what I wanted and managed to provide an end product that was exactly what I had envisioned. In addition the after sales service and support is far superior to any other company Ive dealt with, they attend to and resolve matters swiftly and with no fuss.
Read youre fine print very very very carefully. This is a non cancelling auto renewing program if paid by credit card. We have used 1 day and have been billed $3500 multiple years for unused services.
Gemfind the best when it comes to Web Marketing for the Jewelry Industry.
Fantastic people to work with! They are doing everything we ask of them and more. A true partnership in our digital marketing endeavors!
I highly recommend their team to anyone. I had an excellent experience with Gemfind, especially with Conner Lantz. Conner is very friendly and he does everything and anything that he can to help you in a professional results. He is honest, professional, patient and thorough. Great customer service.
These people designed an awesome website for our business and they gave us easy tools to update it ourselves. But heres where the rubber meets the road. Early on a Saturday morning we had an issue with a corrupt database. Registered users could not log in. I called the 800 number knowing I was calling on a weekend before the sunrise California time. Within minutes I got a call back from James. He was friendly, concerned, and listened carefully. He was right on it and had us back up and running within minutes. How often can you say youve had an awesome experience with customer support? Im looking forward to a long relationship with Gemfind.
Great service and top notch, highly recommended
Charlie is awesome! Super knowledgeable and friendly.
Excellent team with great communication!
Great company to work for!
We have been with Gemfind for over 13 years.