SunrisePOS and More is great company. Weve partnered with them for over 4 years now. The POS systems they offer are amazing! Our merchant services clients love the systems and do repeat orders with them as they expand.SunrisePOS offers 24/7 tech support and they answer every time. And no long hold times either. Everyone has experienced bad service with their POS system company it seems. But these guys bend over backwards to make sure their customers systems are functioning well all the time. POS systems go down. Its how your POS provider reacts to the issue. SunrisePOS reacts immediately and does everything in their power to fix any issues that they have control over.If you opening a restaurant or retail business. Or already have one and are thinking of changing POS applications. Call us. We can assist you in getting a fantastic POS system with excellent 24/7 sup[port from SunrisePOS and More.
I never write reviews. These guys were so bad that I had to write one to save people. Theyre nice upfront, but once they have your money they dont care about you. They stopped responding to my emails and never returned any of the voicemails I left them. They used to or still have an office in Huntington Beach, the technical support was in the same office as them. I could see the owner giving orders to the technical support employees, but when I go ask a technical question, now all of a sudden theyre not the same company. It sounds like a headache because it literally was. Please save yourself and find another company.
Worst company Ive ever dealt with. purchased a POS system and never received all the parts. called over 30 times with no answer back. never write reviews good or bad however this company is horrible and I dont want anyone else giving ripped off
Products are great, service is questionable, but there was a family emergency that we were unaware of so that factors into it. There were many delays on our end and theres, but I believe it is up and running so hopefully its working.