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Porsche Newport Beach
445 Pacific Coast Hwy, Newport Beach, CA 92660, United States
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Porsche Newport Beach

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Fe
Review №1

Awesome experience! A return customer to this dealership. This time round I had Chris Scales as my sales professional and Shed as financial manager, amazing team delivered an amazing purchase experience. Provide just enough information but not pushy, updates on my cars transit info and didn’t spend much time on the financial. Especially during the pandemic with global chip shortage, wasn’t easy to find an allocation. Will definitely go back when the lease is up.

Mi
Review №2

Wicked awesome car buying experience (east coast term for extremely awesome)! It was my first time going to Porsche Newport Beach dealership to make a car purchase. Chris was a pleasure to deal with. I had first communicated with him about a particular car that I had seen on the Internet. He was great in terms of communication and very responsive to my requests for information. I actually met him in person on a Thursday to begin the process of purchasing; however, I had a personal issue and could not complete the transaction until the following Monday, nonetheless he was very accommodating. I came in that Monday to complete my purchase and the deal went through seamlessly and I am beyond happy with my purchase. Both Chris and the finance manager were a real pleasure to deal with. I would highly recommend their dealership and their excellent staff! Thanks again for the awesome car-buying experience.

Je
Review №3

What a great experience buying a car! No haggling, paperwork was ready for us when we came to pick up the car, and the service was outstanding . Our salesman Joe Jett was the best! He made this deal work (even with the car shortage and shipping delays); I would absolutely recommend working with him (plus no hard sell). So happy overall!

Er
Review №4

Very good customer service. They helped accommodate our very difficult schedules when planning different visits for our newly acquired Taycan. Getting a response at times was a bit difficult but we understand everyone is very busy these days. Overall, one of the best car buying experiences and a different caliber of service. I would definitely recommend Porsche of Newport Beach!

St
Review №5

Great experience! It was my first time going to Porsche Newport Beach in an effort to get my BMW 650i convertible. Jorge was great in terms of communication and we met on a Saturday which was supposed to be his weekend off. Nevertheless, he came in to accommodate my schedule and the deal went through without a hitch and I am extremely happy with my purchase. They are pros from start to finish with Shad finishing my deal in finance with no pressure and total transparency. Ive purchased close to 20 cars in my lifetime and these guys were a real pleasure to deal with. I would highly recommend their dealership and their excellent staff! Thanks again guys for making my dream car come true.

Im
Review №6

Service advisors are amazing, Alex and Rick always took good care of my cars when sick:).Marton is my new sales person, never pressure always helpful. For the last 20 years I have been getting all my cars for me and my family at the NB Porsche. I highly recommend them.

wi
Review №7

My Cayenne was in for warranty work. Rick West was great at communicating realistic time frame for completion of the repair. They actually finished ahead of schedule. Thanks for a positive experience.

Jo
Review №8

We had an excellent experience with the staff @ Porsche Newport Beach. Our service adviser Alexander had our vehicle in as soon as we checked in. Martin is the person who helped us purchase our vehicles in the past, it was delightful to see him again. They informed us we needed to replace our front pads and rotors, so we had it done the same day day as our oil change. Maria was super helpful with scheduling us, providing us a discount as noted online. Awesome crew, well done.

Ch
Review №9

First experience here, happy so far. Jason was friendly, well organized, and professional. Price was competitive as well. Definitely will be back. Only thing they could have done better is have an upgraded loaner.

Ke
Review №10

Evan, my service advisor was very helpful and friendly. They also washed my car after it was serviced.

Se
Review №11

Worst customer experience! Brought my car in, because it has been having some issues, got a loaner after waiting for almost a week! When I returned the loaner, got a call that one tire had a nail, asked them that how are they 100% sure it was when I used car? Answer was we do a complete check… a nail??? Come on!!! have my concerns. As I high end brand like Porsche, your customer experience should be your main objective! Your loaners should have coverage! This type of issues shouldn’t be transferred to your customers! We’ll give you the tire at our cost… Really??? Long story short ended paying for a new tire on a car that has old tires! 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Li
Review №12

The Service Team @ Porsche Newport Beach are awesome! Maria, Service Manager, was able to schedule us right away, and took the time to go through all of our questions regarding our prepaid maintenance schedules, as well as ensuring that the online special was appropriately applied in our total balance. Alexander, Service Advisor, was also professional. Martin, Porsche Sales Department, is also awesome, because whether or not were looking for a new vehicle, he always has time to say HI to us and chat whenever we see him. We love the professionalism and empathy of this Team!

Tr
Review №13

The whole process of buying a car here is very easy and enjoyable. everyone communicates patiently and solves my questions. what surprised me most was that when I encountered a problem, they appeared in time and helped me solve my difficulties. thank you very much for their support!!!

De
Review №14

I was able to find an appointment time that fit my schedule perfectly.My advisor gave clear info on work needed and an accurate quote for service completed. They were on time, no pressure and the car was spotlessly cleaned upon pick up. Very pleased with the experience.

Da
Review №15

Giovanni made my first Porsche purchase simple, hassle free and convenient. From ordering to delivery the process was so easy! Thank you to Giovanni and Shad for all the great help! Love my new car.

Br
Review №16

I have the 2019 Cayenne Hybrid that I finally received in 2020. The car is fabulous … but the Hybrid mileage sucks!!! I’m lucky to get 21 miles on the battery, I wanted the advertised 30 miles

Se
Review №17

The sales department at Newport Beach Porsche is great. Their service department is awful. When I purchased my car from them 3 of the windows had defects and needed to be replaced. They agreed to replace the windows under warranty, which was great. Subsiquently, I have been having a rattle noise coming from one of the side windows that they replaced. I took the vehicle back to them twice and they informed me that they were unable to duplicate the sound. After dealing with the rattle for another couple of weeks I decided to take my car to Ontario Porsche and they identified the sound after taking it for a test drive. Ontario Porsche informed me that Newport Beach Porsche installed the glass incorrectly, which was causing the sound. If you have a porsche you would be better served taking your car to another dealer for service.

Ma
Review №18

Great sales person named Marton but, I requested the technical support for the charging 4 times from Javi and was totally ignored. You would think for the expensive Taycan I leased, I would have gotten better service. Not good.

Ni
Review №19

Purchased my first 911 at Newport Beach Porsche with Giovanni! The entire process was very smooth and hassle free. Giovanni has been a consummate professional from the first time I emailed him to the moment he handed me the key. Took care of me throughout the buying process. He was honest at the beginning about when I would expect to receive the car since we were in the pandemic and there were a lot of uncertainties. He even gave me the best discount I could find during the time. He will definitely earned my future business and I will recommend him to anyone who wants to buy Porsches.

Gi
Review №20

We went to this dealership and There was not even costumer service I guess its because you are not showing up with suit. It was me and my brother looking for prices because my parents are coming from Europe and they wanted to buy car and they wanted to know prices and deals. Worst dealership I think ford and Toyota have better service. They judge you based on HOW YOU DRESS, there were couple people and they saw us looking at cars and they did not even said if we needed help or anything. This dealership needs to treat EVERY COSTUMER EQUALY.

Ha
Review №21

I recently took my 911-T to Newport Porsche for its first (1 year) service. The reservation process was simple and fast. (I tried to make a reservation with the dealer that I bought car from, but they had a two step process that required a call back, to make a reservation, which I did not want) Jason, the service writer was terrific, answered all my many questions, and I felt like he was truly listening. I decided to wait for the car (they offered a ride home), and the waiting area was immaculate. (Great free coffee.) Every employee that passed by gave a friendly hello. It was not busy, and I was the only one in the waiting area, but usually I feel invisible. There was one or more workers who were cleaning everything frequently for Covid Virus. The car was ready when promised, and it was sparkling from its new wash job. I will definitely go back to Newport Porsche, great experience.

Ok
Review №22

Came for a test drive today and had a horrible experience as a customer. The associate I had an appointment with, Tim, was not in the office. Another associate, Matthew, could not show me any cars, because he couldn’t find keys for any of Porsche Macan models.Won’t come back here again since this dealership has serious customer experience problems.Lastly, hopefully, owners and executive management team of the dealership understand that bad customer experience is impacting also Porsche car brand.

Ga
Review №23

I pointed out to Alexander Hamlin that I had a doctor appointment the day after the agency picked up my 2019 Macan. The work was accomplished and the auto was delivered early the next day. Thank you for expediting the two year service. Gayle Jones

Ri
Review №24

I arrived a few minutes before my appointment and was greeted by an attendant who said the Service Rep would be with me soon. He contacted me right at my appointed time, got me written up and got my car moving. The work was completed in the time I expected and the Rep hot me on my way quickly. Overall a very good visit.

Br
Review №25

Visited Porsche Newport Beach recently and purchased my very first Porsche. Met Matt who was sincere, knowledgeable and very helpful. Hes also been very attentive to my follow up questions and even responded during after hours. Would highly recommend this dealership to anyone whos interested in this great brand.

Be
Review №26

Rick West of the service department was very helpful and accommodating regarding the issue of my car. I felt it needs to be checked right away and he even offered a loaner, so I can attend to my work. Trustworthy and highly recommended.

Ho
Review №27

Very professional. We were treated very well and quickly. Received a loaner that was not expected as we were only there for a one year check up on our MacanS. We bought at a different dealer so didn’t know what to expect. They definitely exceeded our expectations which included a free wash job too!! Thank you!

Ja
Review №28

Took Taycan Turbo S to Porsche Newport Beach for major software update. Alexander was extremely professional and wonderful to work with.I would highly recommend Porsche Newport Beach to anyone including friends and family. Top notch dealership and service center

An
Review №29

I went to Porsche Newport Beach to do the next phase of research for my next car and test drove two vehicles. Soheil helped me and answered all of my questions while putting no pressure on the situation whatsoever. I had some great test drives and will definitely come back to the dealership and to Soheil if I decide to go with one of their vehicles.

De
Review №30

Rick West does an outstanding job. He is an excellent communicator.

Sa
Review №31

A+ experience - Had 4 Yr. service performed, work was done promptly, professionally & with good communication. It’s rare to find a dealership with positive service reviews : they deserve it. Good people and solid work. Worth the drive south to have it done right.

Ma
Review №32

My Service Manager (Evan) was great. He explained everything clearly, got me a loaner and had my vehicle washed & ready on time. He was even able to find me a small discount for the service my car needed.

Cy
Review №33

Unprofessional sales team.I purchased a used 911 Turbo S cab here, only for them to wreck the car the day I was supposed to take it home. There was frame damage and the car was totaled.They had one comparable turbo S that was a different color and $15k more. When I asked if there was any room on the price, they stated they dont haggle. I bet they dont total most cars either!!! Even in that situation they wouldnt compromise. They ended selling that car for 10k less months later.There are many Porsche dealers in socal.Dont buy a car here.

Fa
Review №34

AutoNation gave me a fair trade & really worked to give me the best price possible.

Re
Review №35

Staff are very courteous and professional. Easy to get a loaner car when service takes longer. Everything done on time. A good place to leave your car to be taken care of.

An
Review №36

I am an out of state buyer and Giovanni made the whole experience easy and assuring. Great customer service and communication. My SL550 showed up and I’m in love. Thank you my friend

Je
Review №37

Excellent customer service. Advisor Alexander Hamlin is not only professional and very knowledgeable, he is good-hearted ... and Porsche Newport mechanics are highly skilled and precision driven. I have several closer Porsche service options, but their service and work quality are inconsistent.

Ar
Review №38

Newport Beach Porsche is a top tier Porsche dealer and service area. I’ve been to many dealers that are not “mod” friendly or just want to charge me for something they cannot complete.Newport Beach Porsche has the knowledge and know how to complete the job! Evan is service is awesome and their techs know what their doing.I took my 911 to another dealer who charged me for labor and didn’t get anything done and didn’t even wash my vehicle.Don’t go anywhere else!

To
Review №39

This was my first Porsche product and I was extremely pleased with the level of service provided at the Porsche Newport Auto Center. The process was cooperative and not at all pressured. Everything we requested was honored quickly and thoroughly.

Al
Review №40

Giovanni Bucci, Internet Sales Manager at Porsche Newport Beach, is honest, professional, and accommodating. He provided a level of customer service that far exceeded my expectations.I reached out to Giovanni after my auto broker failed to negotiate an acceptable deal on one of four vehicles equipped with my preferred options and located within 500 miles of my zip code. With apprehension in my voice and a strict budget in mind, I called Giovanni on a late Friday afternoon to try my hand at negotiations. I verbally submitted an out-the door price offer on a specific vehicle. Approximately ten minutes later, Giovanni called to inform me that my offer had been accepted.A few days later, I visited Giovanni at his dealership to check out the car and finalize the deal. Giovanni thoroughly explained the car’s features and sent me on a lengthy test drive. After ensuring all my questions had been answered in detail, he introduced me to Finance Manager Baltazar Ceja, an impeccably dressed pillar of charm. Baltazar congratulated me on securing “a great interest rate” prior to my visit. He also asked about my driving habits and recommended add-on packages that suited my specific needs. When I declined all the dealer add-ons, he politely moved on with the transaction.Both Giovanni and Baltazar approached each stage of the car buying process with transparency and forthrightness. They were sensitive to my wariness of car dealers and car buying. There was no hard sell, attempt to change the terms of the agreement, pressure to finance through the dealership, or pressure to purchase unnecessary add-ons. They respected the boundaries of my comfort zone and never challenged my decision to use an outside lender or sell my used Porsche to a used car dealer – two clear opportunities for their dealership to increase its profit.Since taking possession of the vehicle, Giovanni continues to demonstrate superior customer service. He has contacted me on three different occasions to ensure that I am satisfied, and all needs have been met. He even granted my floor mat request despite the fact I didn’t have enough sense to make it until after the transaction was complete.My experience working with Giovanni and Baltazar has improved my perception of car dealerships, car buying, and the automobile industry in general. I recommend these two gentlemen without reservation. Thank you, guys, for proving that buying a Porsche can be as enjoyable as driving one.

br
Review №41

They provided the best customer service I have ever received. I was taken care of immediately, my car was ready in such a timely manner and they even had my ride taken care of back to work. I will only come back here for all my Porsche needs !! Evan was my representative and he was very efficient and polite.

Ri
Review №42

Problem not fixed. Dealer Released the car probably without test driving. Problem. Vehicle shuts off when applying the brake and restart requires pressing on the gas which causes car to lunge. No loaner cars available unless scheduled weeks in advance while problem is a safety issue impairing drivability

Ni
Review №43

Overall I had a wonderful experience shopping for my new car at Porche Newport Beach. George helped me through the whole process. He knew I was overwhelmed. George was very kind patient and knowledgeable. I highly recommend Porche Newport Beach dealership.

To
Review №44

Evan was friendly and courteous. The car was serviced in a timely manner and it was easy in and easy out.

Da
Review №45

Newport Beach Porsche team did a great job when my new Taycan needed a software update.They gave me a Cayenne as a loaner and they finished on time.Separately, the purchase experience was very professional and smooth.I highly recommend them for sales and service!

Ci
Review №46

The professionalism and efficiency we experienced purchasing our vehicle is unsurpassed!

Wa
Review №47

Recently purchased a 911 Carrera from Porsche Newport Beach. I received excellent service from salesman Joe Jett, who was so knowledgeable about this vehicle. He spent time after hours to make sure I was completely satisfied and the deal was complete. I highly recommend Joe and this dealership.

ka
Review №48

Had a dead battery and needed a recharge. AAA unable to open front compartment to get to battery so it had to be towed to the Porsche dealer. One full day and over $600 later, the battery was replaced. I do love my Porsche, but stuff like this makes me reconsider my choice. And the inability of the Porsche dealership to do a simple battery replacement in less than a full day (and even that was only after demanding that it be done) plus the absurd cost is why I normally will not take my car to the dealer for any repair or maintenance.

RJ
Review №49

Back in 2019 I stopped by Porsche NB to test drive a Cayenne. Giovanni was so great! He was friendly, non-judgmental, & honest. He let me really test drive the car, while showing me all of its capabilities. Because of that experience I came back to see Giovanni, & ended up with a 2021 Macan. Ive never liked the car-buying/dealership process, but he made it incredibly smooth. Once my car was ready, I was in & out within 45 minutes. Giovanni & Porsche has set the bar extremely high!

NM
Review №50

Excellent all around experience with Rick west and Newport Auto Center Porsche. Great communication and work completed on time. Highly recommend doing business here for sales and service.

Sa
Review №51

Alexander Hamlin does a excellent job at the servicing department. Every service or any help I need with my Macan gts he is always ready to assist and give his honest feedback. The quality of work and experience he has is excellent and is always educating you on the car.

St
Review №52

I took my car in for service. The process lived up to its promises and I left satisfied. Nicely done.

Sh
Review №53

Alex, my service advisor, was absolutely fantastic!! He delivered a great customer service and went above and beyond to take a good care of my Porsche.

ro
Review №54

Matt and baltizar were a great help in the buying process!! Thank you guys for the help! Love the car. Good people excellence service

Th
Review №55

Wow! Tom ORourke did a fantastic job staying in touch with us. Never did he try and push us in a different direction and really listened to our wants and needs. Thank you for making our new car purchase a great experience!

ra
Review №56

Our service advisor, Jason always finds a way to help, even during peak busy days. Jason is a big part of why we continue to return for service long after warranty period.

Ja
Review №57

Excellent customer service and response. Rick West is a consummate professional.

Je
Review №58

I went to Porsche Newport Beach shopping for a new car. I met with Thomas ORourke and expressed my interest in leasing a cayenne. Our credit wasnt perfect but we had a higher down payment to compensate. After reviewing our application he said we couldnt lease a vehicle so I told him we would buy it.. Thomas was very uninterested and told me to wait 2 months and then come back. I went to another dealer and they were able to approve me for the car I wanted. The irony is that they had to come back to Porsche Newport Beach and get the car from them and sell it to me. Thomas missed out on a great commission... big mistake, big, huge :O)

To
Review №59

Couldnt really be bothered to help clients as they came in.

Ju
Review №60

Brought a 2015 Targa 911 to program an extra key rain came by and left some marks. I advised the guys it just got ceramic coated please do not wash it just please rinse. What do these guys do? Run it through the drive thru wash and swirl my fresh paint sealed paint with reused rags leaving swirls everywhere when i just got it detailed and ceramic coated. Its gonna cost me extra to fix their mistake. I was under the impression they were going to just rinse not use all their old rags to dry it up or put it through a drive thru wash.-(revised review) I reached out to Terry the service manager we spoke about the incident and she took the time to check the cameras on that day she realized that the dryers or washers used a shammy on the car. She apologized for the incident and wanted to make it right so she told me to come by and she would have her top detailing guy take a look at it and will assess the issue. The detailer did a great job and fixed the scratches and swirls and looks just like how I detailed it. Thank you guys highly recommend this dealership.

Mi
Review №61

Had a great experience at Porsche Newport Beach, they ‘“made me an offer I couldn’t refuse.”

Mi
Review №62

Evan was the service manager on my most recent visit. I recommend him highly as he kept me informed throughout the service appointment. My Taycan needed a significant software update which required a couple of days. Among other enhanced features, it now has wireless Apple CarPlay which is nice. Really appreciate Porsches commitment to adding value to the experience of owning the car post-purchase.

Du
Review №63

Purchased a Macan GTS from Porsche Newport Beach. Chris was super helpful with the transaction and even arranged transport from CA to Durango. Very pleased with the car and service from Porsche. Thank you!

Ri
Review №64

It has been a great experience

Ha
Review №65

Super positive experience. Every staff I met was kind and thoughtful & everything was done in timely manner. Evan was very accessible and answered my text/email right away I liked that. For last 4 years I used to go to different location (in NorCal) so I can tell this locations service is way better than others. Oh I love Newport Beach!

Ja
Review №66

Matt in sales ordered a very special accent decal for my new Cayenne. Rick in service made it happen. My car never looked better. Thanks Guys!

Ri
Review №67

Porsche Newport has been my go to dealership for 20 years. Great management group that is in the business of building relationships as well as selling cars. Highly recommend.

Jo
Review №68

Evan Lebrun was so wonderful to work with. He really did a great job communicating with me, giving me the right idea of what is ahead of me with the schedule, costs to repair, etc. I highly recommend Evan as a great example of client care for Porsche service. Thank you Evan!

Ch
Review №69

Highly recommend Porsche Newport Beach and working with Matt. He was extremely professional and efficient. Loving my new Taycan and thank you to the entire team at Porsche Newport Beach for making the process so enjoyable.

Ca
Review №70

Alex, my advisor was great to work with! My car was done quickly, which was important to me. It came in dirty with lights on the dash flashing and was returned clean and running better than ever! Thank you Porsche of Newport Beach!

Ro
Review №71

I bought my first Porsche at Newport Beach dealership, BIG thanks to Mr. Jorge Hernandez! I have visited 2 other dealerships but Jorges great customer service took me by surprise. Jorge answered all the questions we had and was very patient with all our questions and requests. Few months after I bought my Macan, I contacted Jorge to address minor (cosmetic) issues I was having with my keys. Jorge was so quick in responding to my text and he remembered me so well even its been few months since I bought my car. More impressively, Jorge provided my request within 2 days! A big thanks also to Mr. Alexander Hamlin in fixing my key-issues. He did an amazing job with my key-replacement. I super love my new car and I am thankful that I have found it at Porsche Newport Beach :)

Ga
Review №72

Great service and no hassle for a warranty issue for Transfer Case replacement. The Service Department couldnt have been more helpful and understanding. I made an appointment and received the car back clean the same day.

Jo
Review №73

Christopher from the sales department was very helpful. I was looking to buy a car on a Sunday and he was very helpful from the start. We got all the paperwork and car detailed and ready to go the same day. Thank you Porsche of Newport Beach, and more importantly thank you Christopher!

Te
Review №74

Overtime I go have my car serviced, I have been very satisfied> Jason from the service department has been servicing my car and he has been so accommodating, very professional, honest and friendly. Hes an asset to the Porsche company

Is
Review №75

Jason took Great care of us as always!

*B
Review №76

Jorge Hernandez was amazing to work with. Very fast, no hassle, great communication and made the whole experience flawless.

Ti
Review №77

Was in for a routine service and Jason and the whole team there took care of everything quickly and seamlessly. Highly recommend for buying a new car or coming in for routine service!

Ph
Review №78

Great cars, Porsche, Rolls snd Bentlys

Da
Review №79

A very professional and friendly experience. I saw the Cayman S on line, went to the dealership for a test drive, and a few hours later, we owned the car. Great staff and dealership.

Gr
Review №80

My sales person was Apolo and he was great helping me thru all the options. Apolo kept me informed of the status of my build and now I have an amazing 911S.

Am
Review №81

Great experience. I purchased a Porsche Macan and not only do I love the car, but I cannot recall having a better experience than I did with this dealer! From Apollo, who sold me the car, to the gentleman in the finance department. Thanks to all! You guys rock!

Br
Review №82

Wow !! Great 5 Star experience from Jorge & Baltazar !!

Mi
Review №83

I continue to be very pleased with the customer and vehicle service at Porsche Newport Beach. Jason is particularly professional and courteous.

Cl
Review №84

Alexander in the service department is friendly, professional, & knowledgeable. He went the extra mile and picked up a replacement part after he finished work so I could get my car back in a timely manner. Good experience.

da
Review №85

Marton Lukacsy is a Porsche Brand Ambassador of the highest quality. Throughout the buying process he was knowledgeable, friendly, & patient. He answered all my questions in a timely manner, in fact, he made himself available on his off day. Because of the pandemic and my distance from the dealership, my transaction was 100% contactless. Marton handled buying process with great integrity therefore I was allowed to purchase with confidence and a feeling of ease. I recommend Marton Luckasy of Porsche of Newport Beach without reservation.

Ge
Review №86

Nail on tire charged 50.00 for labor cost only. This included a new tire every time you get a nail on tire. This was their policy to never give you back a old tire even though it may only have a few miles. Their tires have a warranty that automatically gives you a new tire with only paying the labor for installation and no taxes. Alexander Hamlin is a outstanding service advisor and will do his best to accommodate your needs. Quality service and care for your vehicle from a caring team.

LI
Review №87

The best Porsche dealer around OC. I have been purchased parts, and had major&minor services done here. Jason at the service department is professional, and helpful, made my Porsche life way easier to enjoy.

Vi
Review №88

Service manager Rick is great, always polite, informative and punctual.

ji
Review №89

I am very satisfied with Porsche Newport Beach service!Evan was very nice, honest and very professional.He prepared everything perfectly for us ( a very nice loaner) and everything was on time .My car when I got back was absolutely clean !Thank you Evan

Ge
Review №90

Great place to service my collection of GT Porsches. I never need to worry about leaving my cars here for service or warranty work. Schd ahead and they will provide a loaner as well and the loaners are always newer and clean! Service advisor Jason and customer care director Teri are amazing!

Oc
Review №91

Installed new tires and after picking up the car it was obvious the alignment was off. Alignment was never recommended by service advisor. Had to bring the car back for alignment and after picking the car and driving it a bit the alignment feels better but it is still off. I have to bring the car again for a third time now. Car has less than 15k miles. Steering was razor sharp perfect before I brought the car to have the new tires installed.

Da
Review №92

I tried working with my local dealership in Las Vegas (Gaudin Porsche) but they didnt want my business. Not deterred I found the car I wanted at Porsche Newport Beach. I reached out to the internet team via email and was promptly contacted by Giovanni. From there it was a throughly enjoyable and stress-free experience.From negotiating price, getting financing, finishing paperwork, negotiating my trade remotely and handling shipping. Everything was done in a timely fashion...1 week. How fantastic is that? One week to actually receive the car from Cali to Las Vegas.Giovanni went above and beyond and he will have my business for my next Porsche.Please contact Giovanni if you want a truly executive experience.David P.

Al
Review №93

Rick West always keeps me informed of how the service is going and what my car nees

Gi
Review №94

My car wouldnt start and the battery charger I had wasnt working for some reason. I towed the car to Jason at NB Porsche. He told me they checked the car and charged the battery overnight and everything looked good. $0 charge and told me perhaps my charger was no longer working. I was very impressed at how he/dealer handled this as I suspect other places might of found something wrong in order to charge me.

Je
Review №95

The sales representative who helped me through the buying process was great, worked hard, diligent and responded to all of questions immediately. I will definitely be a return customer.

Be
Review №96

Havent dealt with their Sales department but their Parts departments service level is not what you would expect from a high end car dealership. I ordered a part (prepaid), they got the wrong part so I returned it and waited for a new one. After not hearing back from them over 2 years, I called back and they are saying their system only goes back 1 year so no record of me ordering or paying for the part. And then they wanted me to pay for the part again while quoting me 10 times more for the part... I had re-explain the entire situation (its been like 6th time already) but they were not able to resolve the issue. Went to Suncoastpart.com and got the part in 3 days.

JJ
Review №97

Jason, my service provider was professional, friendly and responsive. For Service, I give Porsche Newport Beach a great rating. Jadon, will take care of you!!!!!

Pa
Review №98

Bought my first Porsche here at Newport. I have to admit this was the easiest car buying experience by far. I had looked around at other Porsches at various dealerships, however was so glad I found the exact car I was looking for here. Our salesman Jorge was great, took care of everything, accommodating with appointments, financing and delivery!

Ju
Review №99

I bought 2021 Porsche Macan S recently from Apollo. He is super nice guy and always stand for my side while purchasing my porsche.Macan is my wifey car that she wants Chalk exterior with red interior for Macan which equipped with premium plus package with crest logo on front seat for selfie. We could not find any cars in the US for same specs on Macan S but for GTS of Turbo models.Fortunately, we found one car with Carrera white metallic exterior with red(cranberry color) interior Macan S with all options equipped at Newport Porsche. Contacted to Apoll and made an appointment for meet up. He greeted us very friendly and it was super fun. We had many personal chat while purchasing my Porsche Macan S. If you are potential buyer for Porsche or in the market now, I strongly recommend Apollo. He is super nice guy! Actually all the team member was super nice though.Thank you Apollo! Love my Macan S.

Sh
Review №100

Many thanks to Alexander Hamlin, my service advisor and a Porsche repair and upgrade encyclopedia. Two years ago, I cold called him about a 911, I was buying and his advice at that time was the reason I bought the car.Last week I wanted a factory upgrade done. The home dealership (next to my house) did not know how to do it, Porsche customer service sent me to Porsche Experience Los Angeles who were a little confused, then to Porsche SouthBay and then I thought of Mr. Hamlin.He remembered me. Within few minutes after calling him, I had a call from Mr. Beck in parts, he knew exactly what I wanted and what was needed to do the work. He emailed me prompt with an invoice and ordered the parts the same day.Appointment was set up for day part arrived.Every detail was explained to me.Mr. Hamlin followed up on every step of the work and programming that was needed. He is really the go-to-guy if you need things done by a team that knows everything about your car.Many thanks to Porsche of Newport Beach.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:445 Pacific Coast Hwy, Newport Beach, CA 92660, United States
  • Site:https://porschenewportbeach.com/?&utm_source=local&utm_medium=organic&utm_campaign=*000012247*GMB
  • Phone:+1 949-287-8699
Categories
  • Auto repair shop
  • Auto parts store
  • Porsche dealer
  • Car accessories store
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:10am–7pm
  • Friday:10am–6pm
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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