The nicest people who helped me so much. Anytime i have a question or an issue, they are prompt and extremely helpful. Definitely would recommend them if you need insurance!
Trevor and his team have been very professional, friendly, knowledgeable and extremely helpful. I have both my personal and professional policies with his office and he was thorough in reviewing my policies to make sure I had what was best for my needs. I greatly appreciated Sarah (Support staff) in her professionalism and she went above and beyond to help me on an urgent matter. Very happy and thankful!
We have been working with Trevor and his wonderful staff for at least 10 years. We trust in them and they have all of our policies taken care of. They are very responsive and get us whatever we need fast. We deeply value our AWESOME insurance agent and his entire staff!!!!!!!!!
Trevor and his team have always been helpful and responsive. When my windshield recently cracked I wasn’t sure the best way to navigate having it replaced. Trevor answered promptly, was able to explain a good course of action, and directed me towards a reputable company to perform the replacement of my windshield. Nothing but good things to say about them.
We have slowly been moving all our policies to Trevor Yates State Farm office, working with Sarah. She is phenomenal! She is friendly, professional, knowledgeable, efficient, and every other positive quality you want in an agent. I love working with her, I know my questions will be answered promptly and correctly, that she will get any new policies or changes updated immediately, and that everything will be done right the first time. In a world where it seems customer service has disappeared and getting anything done feels like a battle, Sarah is a ray of sunshine. I know my insurance is handled and I never have to worry about it, which is a huge relief. Do yourself a favor and bring your insurance needs to this office, you will be very happy you did!!
All above outstanding service,always happy to help and respond quickly with anything you have a question on or an issue with they will not leave you hanging.Plus when it comes to discounts they will go beyond there capabilities to get you a fantastic deal for whatever insurance your looking to get.Trust me I have been using this State Farm in Tualatin for 5=6 years now maybe longer and would not think of answering all these emails everyday from competitors cause No One can beat the awesome deal they got me.Sorry kinda long but dang it i believe they deserve a pat on the back.Thanks B.Darling
The customer service has been exemplary. Trevor Yates gives quality service with a personal flair. I can usually count on Sara Ruiz to answer the phone and connect me with the answers I need. They are accomodating and efficient. Roadside service has always helped me in my travels when needed. I have multiple car discount, home insurance and the discount for good driving record. There is an app for your phone to stay current on your policies and proof of insurance. I try to stay local with my business and I know you will never be sorry with this company. Its nice to talk to a person as well. Thank you Trevor and Sara for all you do!
Sarah is so easy to work with. She gets answers and solutions to us right away.We had an issue with our contractor and the insurance adjuster playing the wait and blame game. One phone call into Trevor Yates office and it was taken care of.We have been with this office for many years and will continue.Highly recommend!
Trevor Yates not only made the process simple and easy, but also saved me hundreds of dollars. HIGHLY recommend Trevor Yates for his professionalism, follow through and service. The best rates are just a bonus.
I have never said this but.... I love my insurance agency!! They have always been there and Sarah is amazing to work with and always ALWAYS follows up!!! They are personable, quick and will guide our family in the right direction with our insurance needs.
Trevor and his team strive to make sure you are getting the most value for your money and not spending money frivolously on insurance you dont need. They are quick to assess and respond to changes in your business and personal life which may impact the coverage you need. I appreciate all the hard work Trevor and his team put into making my insurance experience easy, straight forward, and trust worthy.
The staff here are great, both Rebekah and Sarah are knowledgable, friendly, and professional. I needed a tow for my motorcycle and they were able to help get it towed quickly and at no cost with my insurance.
I truly appreciate this professional group @Trevor Yates State Farm office. Insurance can be very confusing and I have been able to trust and leave it to them.. Rates were reduced during this time of uncertainty and I appreciated that. very much. I like a person I recognize on the other end of a conversation.
Since moving to Newberg, my family has switched all of our insurance to State Farm. The staff at Trevor Yates office are wonderful! Everyone is always kind, professional, and very responsive. I’m never left confused about any of my coverage.
Trevor Yates State Farm Insurance and my agent Kevin, have been nothing but wonderful to work with. Even well before I became a customer, Kevin was professional and responsive. Since signing on with State Farm, Trevor and Kevin both have been fantastic and quick in responding to any question or concern Ive had. I look forward to many years of working with them. AND State Farm lowered my insurance costs due to Covid19. Without me doing anything! Thanks!! :)
Just wanted to take a moment to thank Kevin, Sarah and Trevor for all your help!! The whole team is amazing! I appreciate the patience with my many many questions and constant calls. Id rather be informed than to guess. So I call, email, you name it yet they are all so willing to help answer all my ?s. They have gone above and beyond. I definitely recommend them!
Trevor Yates insurance exceeds all our expectations. They provide the best customer service and have competitive rates that usually save people money. If you ever have any claims they are a first class service that really cares for their clients and families. Anyone looking for a new company or just a rate comparison call Trevor Yates StateFarm insurance.
Absolutely amazing customer service, I would bet good money they will remember your face and name, like they remembered mine. Any time I have questions or concerns there always fast, direct, and they will never waste your time. I’ve had a lot of insurance agents, that were ripping me off big time but this office actually helped me save money in the long run. Thank you guys for making my life easier:)
When I have needed it, they have ALWAYS worked with me and they are always understanding!
Whenever I call with a need or concern I feel like they make me a priority, always! They are friendly and easy to work with!
Trevor is fantastic and great to work with. Hes so very responsive and helpful.
Thanks Rebekah for helping me! You were so friendly and kind.
A fantastic team! Whether you are dealing with Sarah, Sherilyn, or Trevor, they will take care of you! I have never been left with unanswered questions. They take the time to do things the right way! They took great care of me after my accident and I couldnt imagine going to another insurance company!
Ive thoroughly enjoyed working with Trevors office. This group is friendly, responsive, efficient and knowledgeable. Ive worked mainly with Sarah, who is smart, calm and a customer service superstar - after a nasty fender-bender got a family road trip off to a rough start, Sarah processed the claim effortlessly. Will definitely recommend Trevor and his team to others.
I have been with Trevor Yates State Farm for Almost two years and I can honestly say I will never switch insurance, not because of the amazing price I pay but because of the incredible team they have and service they offer. I personally speak with Sarah mostly and there is not one bad thing I can come up with about the service she provides. I get a reply back almost instantly, always very respectful, has given me multiple quotes and never made me feel as if I was being annoying about any questions I asked. If I could rate this team a 10 star I would.
Called the office with questions. Spoke to Rebekah. She was pleasant, informative, and very helpful.
Trevor and his team are amazing! I am one to ask a lot of questions (probably too many questions). They always respond promptly and even answer questions I didnt know I had. Trevor and his team are professional, respectful and reliable. I highly recommend Trevor Yates - State Farm Insurance. 😊
Great local insurance office with great people! Actually, it offers way more than just insurance. I insure my cars, house and life, do my banking, get financial advise and a few years ago refinanced my house with them. The banking service is online only, but with reimbursable atm fees and free checking accounts, this is one of the best deals, compared with other online banks nationwide. There are discounts for multiple lines of service (it really adds up in your favor) and no other company was able to beat their prices, so far. I am very pleased with their service, rates, speed and ease of doing business, as well as with their expertise. Stop by and check it out.
2021 Edit, Trevor and his team have been navigating a stolen Catalytic Converter for me, Once again the Team has been super responsive and helpful. Thanks again. Trevor saved me money on premiums, has answered questions via email at odd hours, has helped me navigate claims related to a Motor Vehicle accident. Every time Ive called the office Ive been helped, had my questions answered.
We HIGHLY recommend Trevor Yates State Farm! Trevor and his staff have been excellent in resolving any questions we have had regarding our home and auto policies. Typically, you would hope that you are never in a claim situation but I can attest to the great service provided by Trevor and team if you ever find yourself in the unfortunate position of dealing with a claim. We had horrible timing in having to file an auto accident claim on one of our vehicles while out of country this past summer. This was a highly stressful situation and Trevor and his team went above and beyond to make sure our claim was handled quickly. Trevor, personally, ensured that all outstanding matters were handled until we were back in the USA. He is truly a class act! If you are in the market for insurance and great service is a key consideration, Give Trevor & his team a call!
Trevor’s office is great. They helped me understand some options and got it going very quickly. I highly recommend them!
Always quickly responsive to requests and questions. Rarely have a claim, but when we have, the claim process was quick and professional.
Very friendly and knowledgeable! They really helped us out with the best coverage for our situation and explained it all to me in ways I understood. Great office to work with!
Love working with Sarah, Mr. Yates has always made things so easy to understand. Im glad hes my agent and if youre frustrated you should give him a try!
I love working for State farm Trevor Yates office. I love being able to help our clients and people just looking to save money. We have a lot to offer. Most people are not aware of how much we can help. From auto and home to life insurance and investments. We are a small office and enjoy talking to all of our clients and seeing what we can do better to help. Please reach out to us and let us know how we can help and save you money and take away some of the worry.
Trevor Yates State Farm Office has always been very helpful, super responsive and caring with taking care of our insurance needs.
I spoke with Sarah and Rebekah about policy options. They were kind, professional, and helped answer my questions.
Great service. Personal touch. Excellent communication.
Trevor is a class act. His staff is very responsive and its clear he genuinely cares about having a your business; doesnt matter if its $30/month for rental insurance or something as big as an IRA or home insurance policy. Trevor is always quick to respond and does a good job explaining how everything works. I recommend him to family and friends all the time because I know hell take good care of them.
I was just in a recent car accident, it was my first accident ever, and I didnt know what to do!!Thanks to Lorena who was there to help me I was able to file the claim from my home and made the whole process less stressful, she has been following up with me to make sure everything is going smoothly, I highly recommend this office. These people take work ethic to a whole other level, best customer service youll find .
Trevor and Sarah have been a wonderful help. Helping me to know all the options that might meet my needs. They have always been available to answer questions to keep me informed. Thanks To u both! Keep up the good work!
Great office staff. Always ready to help and go the extra mile 😃
They are a great office. They make getting insurance painless. I would highly recommend them!
Love the staff and service that I receive! I have bundled all my policies together and get a great rate!!
If you’re thinking about switching or if you have any insurance needs I highly recommend the team at State Farm with Trevor Yates. The staff is very knowledgeable, especially Sarah! She really makes you feel like you’re more than just a customer and really knows her stuff. If you’re in need of a quote I wouldn’t hesitate in giving her a call.
Rebekah helped me on the phone she was very professional, and helped me quite a lot.
Trevor and his team were amazing. They helped my family find the right life and auto policies that fit our budget and gave us comfort knowing we were well covered. Trevor was a pleasure to work with and is very honest. Call or visit them today!
The office is great to work with!! They have helped me understand and get the best service!!
Switched to State Farm after being with progressive for years, Im saving over $300 a year!! Cant complain about that. Staff is great, Lorena always takes care of any changes i need to make to my policies. Very happy with the service.
I love Sarah and Trevor. On the ball all the time. I am probably their most annoying client- coming in to change things and ask questions and they take care of it all for me.Thanks guys! Good work!
Always been pleased with the service and quick response!
We switched to State Farm over a year ago and it was the best move we have EVER made. Their office is so professional and always willing to help with changes or updates. They treat us like family members and know who we are when we call with any needs or requests. They also saved us so much money from our previous carrier. We love their office so much, and we love being back with State Farm. If you are considering switching or perhaps just checking rates, we strongly suggest giving Sarah Ruitz a call. You will not be sorry. If we could give them ten stars, we would. This is an honest review about their office and staff in Newberg. Bud & Sally Shelly
Love the staff and the auto rates were the best!!! Everything is enhanced very well! Love Lorenas attitude and friendliness! Highly recommend and you wont regret it!
Lorena Gonzalez is a gem!! She was able to answer all of my questions effectively and in a timely manner!! Thank Lorena and State Farm for fulfilling all of my insurance needs and finding me the best rates possible with the best coverage.
Always willing to help solve any change to our insurance
Great staff members! Welcoming environment! Highly recomment the great Lorena, shes helpful, and makes you feel welcome!! Highly recommend it
Trevor and his team have always been really helpful. Thank you.
I just started my auto policy with State Farm, the process was a lot easier than I thought thanks to Lorena. She was very helpful and went out of her way to work with me after hours, the location of the office is also very convenient since Im a George Fox student and its in walking distance.
Trevor and his team are great, they have taken great care of us since moving our business and personal insurance over to them. I would highly recommend anyone looking for insurance of any kind to give them a call.
I have had State Farm for awhile now and they have not let me down since I have been with them...Like a good neighbor State Farm is there!
Love the customer service! Anytime I need something it gets taken care of right away!
Great customer service!
I highly recommend Trevor, great guy, great staff and he goes above and beyond for his clients. Ive been a long time fan of State Farm, so this is a no brainer.
Amazing office!!! With even better service!!!!
Always superb service! Thank you all at Trevor Yates State Farm!
Great customer service
Ever since I switched to State Farm, Ive saved Hundreds of dollars on insurance every year . I have to thank Lorena and Trevor for their help.
Excellent work team! Lorena is very kind and good at solving doubts, she is excellent at her job.