user
Big Wave Party Rentals
122 Bartley Dr, Newark, DE 19702, United States
Appearance
Big Wave Party Rentals

Comments
Bl
Review №1

From start to finish Audra was very helpful and professional, i must say I will recommend Big Wave to everyone for their party needs. I know I will be using them again and again the kids really loved the bouncy houses and asked if we could have them every Friday lol! Thank you again Big Wave and Audra for all your help and for making our event a success.

Ri
Review №2

This rental company is by far the best experience we have ever had!! So kind and professional and easy to work with. We will absolutely use them for every event we have in the future. Our family loved the water slides the dunk tanks and the carnival games. If you are looking for an exceptional company., Big Wave is it!!!!! I would give them a 100 stars if I could

Ma
Review №3

Audra and team were fantastic throughout the entire rental. Their selection is great, communication and reservation were easy, and their setup was clean and professional. Big Wave is a company I will definitely use again and would absolutely recommend to anyone.

Ra
Review №4

Fantastic experience end to end. The reservation process was extremely efficient. A call the night prior assured me of the delivery time. The two gentlemen who set up the rollercoaster bouncy were fast and attentive. Best past of it all…the kids had a ball!Will definitely will return for future events.

Ja
Review №5

We had a great experience with big wave party rentals! The slide was a ton of fun and both installation and breakdown were quick and easy. We’ll definitely be calling on them for our next party!

Sa
Review №6

The inflatable met all expectations and the service was great. They were on time for setting up as well as take down. Everything was communicated clearly. The kids had a great time.

Ka
Review №7

The rental was fantastic. Crew did a great job setting up huge slide which was quite a job. Also very smart how they use tarps/artificial grass to minimize mud pit/grass clippings into water. Slide was fantastic...so much fun. Crew came on time and you never even knew slide was here. Thank you!

As
Review №8

This party rental company was very easy to use. Their timing was great and made the experience easy!

Ma
Review №9

The inflatable water slide was a big success. The kids had a blast! Big wave party rental’s staff was great! I have worked with many companies and I really appreciated all the communication and the friendliness of their staff. They were considerate of our time and seemed vested in giving us a great experience. Their setup was ideal and even provided a tarp to prevent a mud puddle in our yard. You can’t even tell we had a 20 foot water slide in our yard for a day. Would definitely use them again!

Do
Review №10

I highly recommend Big Wave party rentals. Our whole experience was exceptional. Staff were very helpful from the very beginning of contacting me with availability of the rental to helping us decide if the unit would work for our space. They were extremely helpful in suggesting the best set up area on the day of our event. Their communication was efficient and outstanding through the whole experience. Everyone at our party had an absolute blast with the water slide!! Staff was courteous, professional, friendly and helpful. Thank you so much for adding enjoyment to our event!!Donna Cain

Na
Review №11

Used this company 3 times. They just came through in a pinch for us and worked us into their schedule. Audra went out of her way to rent us a water slide. She contacted the warehouse manager and got us a slide that wasn’t quite packed away after Labor Day. Absolutely fantastic service! Bouncers are always in great condition, smooth set up and take down. Bouncer wiped down on delivery. Great local business!!! You will not regret using their services!

Sa
Review №12

WHEN I TELL YOU THE ABSOLUTE BEST!!! They were on time and they came after the scheduled time to pick up the moon bounce. My daughter and other guest loved the moon bounce!!! Will definitely give 5 stars and recommend to anyone who needs a rental!!! Thank you thank you thank you!!!

Gi
Review №13

They were absolutely AMAZING.!!!!! So professional, and they were in and out with a speedy set up and take down. The kids LOVEDDDDD the bounce house and even some of the adults. Super convenient and very friendly.! I will be using this company any from here on out.! THANK YOU.!

an
Review №14

Kids loved the sports combo! Set-up and take down were professional and friendly. We will definitely use Big Wave again! Thanks

Br
Review №15

We recently rented the Roaring River water slide from Big Wave and the experience was excellent. Our kids and their friends LOVED the slide. The equipment was in great shape (it all looked brand new and very well maintained) and the set up crew was very good. They arrived on time (actually early) for set up and communication was great throughout the process. I would highly recommend Big Wave!

Je
Review №16

This company took my inquiry and called me within 10 minutes on a last minute request. They came early and set everything up great and even came later then expected so we had some extra time with the dunk tank . It was really clean and worked great. The people were extremely friendly and helpful. I will definitely use Big wave again for the next party !

St
Review №17

I had an Easter party for neighborhood kiddos and last minute (a week prior) decided to get a bouncy house for them. I called Big Wave and Audra helped me schedule the bouncy house. BUT then she gives me a call to confirm the location and the rental, I told her the possible areas and concerns I had so she offered to do a drive by to CHECK the area for me before the event to ensure the bouncy house I chose would fit and be safe. She suggested I get a smaller one and the one I got fit perfectly and the kids had an EPIC time. THESE PEOPLE ARE AMAZING WOW 🤩

Ju
Review №18

Audra was wonderful. She came and measured to be sure our yard was large enough for a water slide, no other company we called would do it. They were efficient, on time & so very kind. Most of all, my daughter & her friends had the best day ever. Will use again for sure. Thank you for everything and being so kind.

Do
Review №19

We rented the monster water slide from Big Wave Party Rentals for our grandsons birthday party and I have to tell you the slide was a hit! Guests of all ages including Nana had a blast! The staff at Big Wave were wonderful and very helpful. Audra went over all the available slides and helped us make a good choice for our group. She also worked with us on a date change as the birthday boys were delayed on their original party day. I would highly recommend them to anyone wanting to rent a slide or outdoor bouncy for your event. Oh and they are very reasonably priced.

Lo
Review №20

WOW, JUST WOW!From the very first contact with the owner, Audra to the very last minute to pick up their equipment the experience was FABULOUS!I ordered quite a few things for my nieces entertainment and it was WONDERFUL. The bouncy house & velcro wall were in pristine condition and sanitized at my home during set up! The delivery was on time and went so smoothly. We also rented the giant connect 4 game, and the spin art. EVERYTHING was PERFECT!!! This is a family run business and a well oiled machine. Audra spent so much time helping me decide on the perfect age appropriate equipment, she was kind and patient. Her son was one of the guys who set everything up, such a respectful and knowledgeable young man. I couldnt be happier! Last but not least, they are very reasonable with their pricing! Thank you Audra & team. I will DEFINITELY use your services again!!!

Ni
Review №21

Big Wave Party Rentals is a wonderful company to work with. They are all very professional and extremely helpful on making sure your event goes off without a hitch! They have a variety of inventory that fits any and every occasion! We just recently used a wet/dry combo inflatable for an end of the school year party and the kids (plus the adults) loved it! Set up and clean up are a breeze because Big Wave Party Rentals does all of that for you! We really enjoyed using their service and will continue to do so and continue to recommend them to everyone we come across! Thank you so much Big Wave Party Rentals for making our event a memorable one!

Iv
Review №22

Everyone at Big Wave Party Rentals was great to work with. Scheduling and set up was super easy. Everyone was very friendly and the water slide made a great day for the kids. We will definitely use them again for upcoming parties and events. Great selection to choose from too.

Ja
Review №23

Amazing products and offering for partiesThe staff was professional, on time, cleaned the equipment and did a safety briefingThey set up on my driveway and put down tarps to protect the unit. Very professional set up.The products are safe and fun 🤩Pricing very fairThey are on time and have great communication vi phone and text.I’d recommend this company and their products to anyone having a party for kids.

Mo
Review №24

Awesome experience from start to finish. Very good at communicating & texting to communicate was huge plus for me and pricing was upfront and could look for availability and book right on the website. Other places I looked never answered back or had to call for pricing/availability, etc. The crew setting up and taking down were great. Have no complaints, would 100% use in the future!!!

Ki
Review №25

Big Wave party made my granddaughters 6th birthday the best.. The sports bounce house was fun for everyone. A pleasure to have giving them my business and will be ordering a bounce house in Oct.

HA
Review №26

Great communication, set up and tear down! Easy to work with. HAC Camp kids loved the slide!

Ar
Review №27

Not only they extremely knowledgable before my actual rental date, but they were also incredibly professional during the setup of the rented equipment. They also leave written instructions incase you dont remember what they detail during setup.I had experienced some lightning during said rental time, so I unfortunately could not use it the same day, but Big Wave Party Rentals were flexible and easy-going about letting me extend my rental hours so my guests could still have fun. I would absolutely recommend them, and will use them again for future parties!

Cy
Review №28

Great experience! Ordering and billing was a breaze. Excellent communication and customer service. Setup and pickup was easy and right on time. The employees were very nice and did a great job. Pricing was competitive to other companies in the area. The kids loved the slide and it was a perfect addition to our party. Will definitely be using this company in the future.

Sh
Review №29

Big Wave party rental was a wonderful company to work with. The bounce house combo was great fun for my grandchildren and Audra and her son were a pleasure to work with. I would highly recommend them.

Br
Review №30

Big Wave came through and saved the party after a very last minute cancellation from another local business. They were on time and so professional and made sure everything was safe and clean. I wish I could have given 10 ⭐️ because that is certainly what they deserve!

Ai
Review №31

Fantastic Company! Very pleased with the Tropical Bounce House and Water slide combo. Perfect for our 7year olds birthday party. All children had a blast!Awesome delivery, set up and take down. Well definitely order from this company again.

Ka
Review №32

What an Awesome company to work with! They came early to set up and on time to break down and they made it very easy! The kids had a blast so definitely going to use them again!! Love supporting small business and great people too!

Kr
Review №33

I would use Big Wave for every event. Friendly, professional & most importantly great value. I have no complaints! I was informed ahead of time about everything. Drop off time & pick up time! I am a very satisfied customer!!!

Vi
Review №34

User friendly website. Great communication regarding delivery and pick-up times. Best prices we could find in our area. I would definitely recommend Big Wave Party Rentals and I’m sure we will use them again in the future.

Je
Review №35

We rented an obstacle course for a fire company picnic. The delivery was on time as well as the pick up. The company was great to work with and the unit was clean and totally functional. Will use this company again!

Bl
Review №36

We rented a water slide and snow cone maker for our end of the year party and it was so FANTASTIC to say the least . It was clean and in great condition. The business was very great with communication and answered all my questions. Party planning is so stressful but this part was so nice knowing it would be handled properly and on time ! The online booking was so easy and set up perfectly. Absolutely no complaints on this business !! Absolutely a go to for other future events ! 5 star 🌟 all the way !

Jo
Review №37

Great company and very easy to deal with! Very competitive when it comes to cost compared to the others in the area. Will definitely use or recommend Big Wave again for the next event!

Bi
Review №38

Doing business with Big Wave Party Rentals was a pleasure. It was a smooth transaction with The owner Audra, she was very accommodating over the phone and a pleasure to talk with! Overall experience was wonderful! The kids really had a good time!! I would definitely used them again!!🙌🏼🙌🏼🙌🏼

De
Review №39

Absolutely go with Big Wave! I never write reviews but feel compelled to acknowledge the high level of communication and help I received when planning my event. Audra and the set up crews were terrific on all accounts. If you want a worry free experience, reserve your party items with this company.

Da
Review №40

We ordered a dunk tank for my husbands 40th birthday. Ordering online was simple and convenient. The communication from Big Wave Party Rentals was immediate and constant. The two boys who dropped it off and set it up were polite, professional and accommodating. They made great suggestions as to where the tank would best be placed. Big Wave will be who we use moving forward.

Dw
Review №41

I have rented in the past from other places, but Big Wave Party Rentals is by far the best place we have ever rented from! They are very professional and I love the fact that when they set up, they were very thorough with the cleaning of the bouncy house and water slide! It made for one of the best parties my daughter has ever had! Thank you for making my little girls day so special! We will definitely be returning customers!

Se
Review №42

I cannot say enough about how much our children and all of their friends loved the 18’ caution slide. They were on the slide for hours and wouldn’t come off. I also had to move the dates and times, and Big Wave party rentals was very flexible and communicated the entire time. Service was excellent and set up was quick. Will definitely book again later this summer

Je
Review №43

Once again provided an awesome experience! Professional company and very nice to work with. Set up/tear down was efficient and their slides are of excellent quality. We will definitely continue to work with this company and highly recommend them for your event.

La
Review №44

Great communication, friendly, clean! Set up and removal was fast and easy! Staff was super friendly. Will definitely rent from them again! Great experience

Th
Review №45

Audra who owns and operates the big wave party rentals was professional, sweet and very knowledgeable. I called to get a moon bounce at the last minute and they were able to find one that would suit my little yard. I will continue using their services for all my kid party functions.

An
Review №46

Audra and her team MADE our birthday party! Nothing better than a huge obstacle course for outdoor kids’ fun. They were on time and very polite. Everything was clean and in great condition! Was so so pleased and will absolutely use Big Wave again!

Li
Review №47

We’ve rented multiple times from Big Wave and each time the setup has been smooth. Each time I’ve watched them clean/disinfect the unit once it’s up, they communicate effectively throughout the initial inquiry all the way through and even after pick up. The units they rent have always been in great shape and worked great each time! Thank you Audra and team!

Sc
Review №48

Renting from them was a pleasure. There were no worries at all and they thought of everything. Communication prior to rental day was excellent and they showed up very prepared. I will be renting from them again and again for years to come.

Ri
Review №49

Very easy to book and Audra was amazing to adjust timing last minute due to rain shower. Kids had lots of fun, thank you Audra! Highly recommended.

Ju
Review №50

Ordered a water slide for my sons birthday and it was a HUGE hit! Audra was very responsive with all the questions I had and made the whole process from ordering to delivery and pick up so smooth. Will definitely be renting again in the future!

Ja
Review №51

Very professional and great service! Kids had such a blast! Thanks Big Wave for your services, I will definitely recommend you!

Tr
Review №52

The owners are super friendly, professional, and were very conscientious of our three dogs while setting up and taking down the awesome inflatable slide. I highly recommend Big Wave Party Rentals. Just call them months ahead of time as they are in demand!!

Ha
Review №53

Communication was excellent, unit was very clean and dropped off on time. They were able to accommodate my schedule and pick the unit up earlier than initially discussed too. We rented the mad dash 40 obstacle course. The kids (and adults) had an absolute blast. Great experience, we will be renting from Big Wave again!

Na
Review №54

Everyone was super responsive and was able to answer all of questions in a timely manner. Set up and take down was quick and the staff was friendly. Equipment was in great shape and was very clean. Would definitely recommend.

St
Review №55

I want to Thank You and your awesome team members. They were quick and professional. My daughter said that was the best Birthday party she’s ever had and I couldn’t disagree. Even I was bouncing with such excitement. It was everything and more then I expected. I will recommend your service to everyone I know. AGAIN THANK YOU SOOOOOOOOO MUCH FROM ME AND MY FAMILY!!!!

ho
Review №56

Big Wave Party Rentals was quick to respond, very accommodating, and super nice. We had an amazing party with my little bub and will absolutely be using them again for our next party!

Ji
Review №57

Big wave party rentals are my go to rental for all slides and bounces. Superior communication and very nice folks to deal with. A+++

Ni
Review №58

We are so glad that we used Big Wave for our family’s combo graduation party. Their crew was both professional and polite. The Joust was enjoyed by all ages.

Os
Review №59

I rented the big wave water slide. Awesome communication before and after the event. They were quick to set up, my kids had an awesome time. Very good experience with the entire process from ordering online till they came to pick up the slide. Its always the best when a company is professional in everything they do.

Le
Review №60

They were professional and very easy to communicate details for set up and take down. The bounce house was clean and perfect for my daughter’s birthday party. We will definitely use them again in the future!

Sa
Review №61

I would HIGHLY recommend using Big Wave Party Rentals for all of your bounce house needs. They were extremely professional, came to set up exactly when they said they would be here, and picked up right on time. We will definitely use them for our future events.

Co
Review №62

Best rental company we have ever used! They were so helpful from the very beginning. Very responsive. The crew that they use are very professional and explained everything thoroughly. They even cleaned/wiped down the water slide before we used it! Big Wave Party Rentals is the only company I will use now!

Mi
Review №63

From the minute I went online to research about potentially renting, Audra (owner) was amazing. She made everything super easy. Communication was great from beginning to end. Set up / removal was equally great. I highly recommend using Big Wave Party Rentals.

de
Review №64

Booking was very easy with one phone call. Setup was great, very nice and polite person. This was the third placed I tried to get a rental and I’m glad they were available.

Ra
Review №65

They came and set everything up early and came back when the sun was gone so we got our use!! The men who came to pick up were super generous, I wanted to go down one time before they took it and they waited patiently for me to do so! Thank you for making my boys 2nd bday party a blast!!

Br
Review №66

Audra and everyone at Big Wave were very accommodating and professional. The crew arrived on time and did a great job setting up. They also thoroughly cleaning the inside of the bouncy house once they were done setting up. I would highly recommend this company and I’ll be sure to contact them the next time we need to entertain the kids! Thanks so much!

Ma
Review №67

Excellent rental. The kids had a blast. Will definitely rent again. Great service and wonderful people!

he
Review №68

These guys were amazing!! So nice to work with on the set up, punctual on the delivery and removal. Cant wait to use them again as the kids loved it and slept till 9:00 the next am :)

Li
Review №69

We rented a bouncy house for my son’s birthday and it was incredibly easy to do online. They texted the day before and told me to confirm the time they would drop off. When they got here, they set up quickly and made sure to move the electric cords well out of the way so the kids didn’t trip, and then the bouncy house was in perfect condition. Bright colors, clean, and no rips or tears. They were very nice and easy to work with. Would highly recommend!

Ja
Review №70

Big Wave Party Rentals helped make my sons birthday a smash. The guys who put up the bounce house was very professional and explained everything to the T. The children had lots of fun. I will definitely do business with them again. Thanks Audra for being so helpful and getting back with me and staying in contact with me through the whole process. You also played a big part of our decision to choose Big Wave Party Rentals.

Kr
Review №71

This was the BEST experience ever!! The owner, Audra, was very efficient in contacting me the day before my bouncy house was coming to confirm everything for the day of my event!! The two young men were AMAZING!!!! They were so professional, courteous and hard working!! They moved it twice for me to get the best experience for the kids!! They wanted to make sure I was happy before they set it up for the day!! They told me what time they would be back in the event to take it down and they were there as promised!! Nice to see such hardworking young people doing such a wonderful job!!!The bouncy house was so amazingly clean and shiny and they still took the time to sanitize it really well before the he kids came!!! Just a wonderful company to do business with!! I HIGHLY RECOMMEND THEM for your party needs!!!!!

Me
Review №72

Great rental company! Easy to schedule with, super nice staff. They were prompt and on time, the bounce house was awesome. Made all the children so happy and was the highlight of our party!! I highly recommend!!

Jo
Review №73

Excellent experience. They are responsive, reliable and Audra offered an amazing experience. The crew was respectful, curious and the setup was professional. I will be using BigWave for all my kids parties to come!

El
Review №74

Amazing experience. The crew who assembled/disassembled were very professional and knowledgeable. The kids (and adults!) had a blast!!

Jo
Review №75

We used their dunk tank and spin art table for our Churchs VBS. Audra was so helpful on the phone, the equipment was in great condition, and delivery and pickup went smooth. Great experience!

Ap
Review №76

Very professional, friendly, and efficient. There was a bit of a weather issue on the day of our event but, it was very easy to contact them with the location change of the equipment. They showed up in a timely matter and set up with ease.

To
Review №77

We received excellent service from Big Wave Party Rentals. My texts and questions were answered quickly. The obstacle course was set up right on time by very friendly employees. It was clean and they provided mats for the entrance and exit. I will definitely recommend their services and will use them again.

Ke
Review №78

Audra was an absolute pleasure to speak to! They arrived as specified to set up and also to pick up the slide! The rental process was so easy and we were extremely happy with the Caution Slide! It made for a day full of fun!!

Do
Review №79

Absolutely amazing! Audra responded right away to my inquiry. Kids had an awesome time, and I would definitely recommend to others.

De
Review №80

Big wave rentals helped make our sons birthday one he won’t forget. Audra and her husband are very professional and great to work with. We would highly recommended this family owned business for any event!!! We will definitely be using them again!!

Da
Review №81

We rented the Monster Fire water slide for a 6 year olds birthday party. The unit was clean. Staff were polite, helpful, & professional from start to finish. Set-up & clean up went smoothly. I would absoluteky recommend renting from Big Wave Party Rentals!

Ka
Review №82

If I was able to give more than just 5 stars, I would!!! Audra was great to work with, the guys setting up were prompt, the water slide was clean and everyone had a GREAT time!!! Thank you to Big Wave Party Rentals!! We will be calling you for our next occasion!!!

Di
Review №83

I was very please with all your sevices and most of all your workers they were very polite and the set up was quick and on time thank you for being so professional and I will be using you all in the future you get a five star from me

Ch
Review №84

Wonderful experience with the company and fun slide for the party! Definitely will be using them again! Thank you!

La
Review №85

My new go-to for bounce houses!! Everyone at Big Wave Party Rentals is SO nice and helpful!! They kept me updated every step of the way and made sure the bounce house was everything we had hoped for. It was extremely clean and they answered all of my questions along the way. I will be booking from here for every party!

Br
Review №86

Flawless from the time I booked, to the time they picked up. Highly recommended

Mi
Review №87

Fantastic bounce house rental company! They came early, were very nice, cleaned everything before having our kids bounce on the bounce house. Weve dealt with other bounce house companies in the area and Big Wave is by FAR the best!

Sa
Review №88

I would rent from this place again. I wasnt the happiest with my slide because it didnt have the handles on the sides and it was challenging to climb but eventually the kids figured it out and had a blast. The owner also cares about her customers and made that evident with me after my concerns.

Ry
Review №89

The dunk tank was a huge hit at our event! Delivery and pickup went smoothly, top experience!

Da
Review №90

We have now rented from Big Wave two times in the past two months and are looking forward to the next rental. The owners and team are friendly, reliable, and communicative. There prices can not be beat and they leave the property the exact way they found it. We live in PA and would highly recommend them to anyone looking for enhancements to their party.Dan H.

Ka
Review №91

Very nice experience! Great slide for small party of kids. Very professional and nice people.

Ka
Review №92

Great experience from start to finish. We scheduled with Audra via texting, which I loved. She answered all my questions and booked just what we needed for a 5 year old birthday party. I was kept up to date via email til the day of set up. Arrived just as planned, set up was easy and perfect. Audra consider the layout of our yard as well as what would work best for parents and kids. Communication was super easy and convenient. The bounce house/water slide was a huge success! Tear down was so convenient, we didnt have to lift a finger. Everything went smoothly without a hiccup. Other parents were commenting on how considerate it was of the company to put down astroturf and tarps to protect the yard and keep the kids from slipping in and out. Wonderful experience all around. Thank you so much! I would highly recommend this company!!

Mi
Review №93

Did an awesome job from the ease of scheduling to set up and then take down. Thanks again, will definitely be renting again from your company!

Ja
Review №94

They came on time, I think early even, and the staff was very polite. Everything went smooth and my son had a great time for his 4th birthday. Would recommend the company to family and friends. Great Job!

Ka
Review №95

On time and friendly. Great with communication! Would def. use again!

Ro
Review №96

Very responsive. Timely, professional delivery and installation techs. Units were clean and in great shape. Thank you, Audra and Dave. Kids had a great time!

Ki
Review №97

Very satisfied with the service. Kids loved it, and it was easy! The crew set everything up, and took it all down. Was easy to deflate at night and reinflate the next day. It was a hit for my daughter’s birthday weekend!

Al
Review №98

One of the best companies i have ever dealt with ! Everyone was so professional and made finding a moon bounce for my sons 2nd birthday so easy ! Audra was amazing, as she helped guide me through everything and was able to answer all my questions in an extremely timely manner ! Everyone at his party LOVED the moon bounce. They were there early to set up and came as scheduled to pick it up with no hassles. I would HIGHLY recommend them if you are in need of any moon bounce. !!

Br
Review №99

Had a great experience with Big Wave Party Rentals! Super friendly and laid back people!

Sa
Review №100

Rented again this year! Everyone had a great time! Great product and great customer service! Will definitely be renting again next summer!

Information
100 Photos
100 Comments
5 Rating
  • Address:122 Bartley Dr, Newark, DE 19702, United States
  • Site:http://bigwavepartyrentals.com/
  • Phone:+1 302-229-9801
Categories
  • Party equipment rental service
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–9pm
  • Thursday:8am–9pm
  • Friday:8am–9pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Similar organizations