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Cartridge World
800 Peoples Plaza, Newark, DE 19702, United States
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Cartridge World

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Za
Review №1

Excellent customer service! Bob is extremely knowledgeable, and really came through in a pinch. He offered to open up the shop on a holiday weekend so I could get the toner my store desperately needed!

Al
Review №2

Wow, SHOCKINGLY good service. Ive bought cartridges here for years and the latest one didnt work for my Epson. The owner was really patient on the phone as he explained their firmware updates, etc. and tried to walk me through a fix over the phone. Then he offered to take a look at the printer if I bring it by. I had an urgent print I had to do immediately, and he offered to print it for me as well. His son was on duty when I swung by, and he helped me out with just as much professionalism. Very quick, very easy. I havent brought the printer by yet, but I dont look at it and feel stress anymore. Did not expect that level of service--what a great surprise.Ive always been one of those yeah, whatever, small businesses give better service type of people, but this is how its done. Prices are very reasonable, too.

An
Review №3

Awesome small business! The owner is so kind and helpful and the prices are excellent. Support this place 👍

Je
Review №4

This place is great for purchasing ink cartridges for your printerAlso the service is outstandingI left a message on his phone over the holiday weekend due to he was closed he actually gave me a call from his personal phone to figure out what I need to have by Monday morning great job

23
Review №5

This is a long overdue review!! I’ve been coming here for 5 years or so. I Love, love, LOVE this place! It is truly a life and a MONEY saver!! I honestly don’t know what I would do without Cartridge World! My Cannon takes 5 cartridges and if only 1 runs out...I can’t use the printer/copier at all! Cartridge World cuts my ink cartridge prices IN HALF! LITERALLY!!! (I will try to locate and post a picture of one of my receipts.) Owner is awesome and friendly! Makes a great effort to remember his customers! Great rewards program and military discount! Really appreciate Bob and his family! 👍🏽👍🏽

Hu
Review №6

Products are priced fairly, but the service is OUTSTANDING! I purchased a toner cartridge from Bob and after 1-month the copies were fading. I called Bob to order a replacement and he looked at my order history and began asking questions that caused me to run a report which determined the cartridge failed. Bob cam to my business the next day with a replacement cartridge (For Free) and my printer has been working great ever since. Great service you dont get from an online vendor!

Co
Review №7

Bob, the owner, is a real pro. Very reactive. It is a pleasure dealing with him.

Jo
Review №8

I got good advice on a printer from Bobby. Good prices on ink

Ka
Review №9

Had a great experience at this store. This owner is very helpful and knowledgeable about printers and ink. I had visited here many years ago when it first opened and was not impressed and felt the ink was of poor quality. BUT recently went back and it is now under new ownership. The ink and cartridge replacement is so much more improved. It lasted as long as any ink cartridge I buy new - for half the price! I would recommend this store to anyone.

To
Review №10

Very outstanding customer service from management and staff. Customer focus is good and they take time to explain any questions and help customer. Overall my experience is why I rate the company tops and recommend them to friends.

R
Review №11

CW provides excellent *refill* and *new* cartridges for my somewhat older machine. Their prices are equal to or lower than those at other cartridge retailers. I have been pleased to shop there, as the agents are knowledgeable. They very polite and professional in responding to my less than sensible questions as I often do not know the correct question to gather the information I think I need.I recommend CW, its products and its people, highly!

Da
Review №12

We love cartridge world and have been using their products for years! They never disappoint and their customer service is amazing! Anytime we should have an issue, Bob comes and saves the day for us without hesitation. We would recommend them to everyone!

Ca
Review №13

I love dealing with an actual human. Its always a pleasure to talk with Bob, he always remembers me. And his prices are excellent.

As
Review №14

Quality Ink at an affordable price. You can recycle your authentic brand cartridges here. Customer service is excellent. Can answer any questions you have.

ja
Review №15

Very friendly. Helped me get my printer working. So, I went back when I needed ink.Great price and great product. Works like new.

Fr
Review №16

The staff at Cartridge World has always been helpful to my business needs. Has always help me find the most cost effective solutions to my printing needs. Thank you for all you have done for us.

Al
Review №17

Earlier this week I bought an HP printer. Bob - the owner - gave me detailed information on the different printers with the pros and cons and took the time to instruct me on how to use it. I can highly recommend his store!

Ch
Review №18

You can not make a better decision if you have office equipment to manage/maintain than to talk to Bob at Cartridge World. Prices are great and service is absolutely second to none. These folks will do anything and everything to make sure all your printing/copying needs are met. This store sets the mark very high.

Ch
Review №19

I been shopping here for years. They are always my first choice for cheap ink replacement cartridges. They are much cheaper than the chain stores. They also have a great rewards program here for repeat customers and excellent customer support also.

Ge
Review №20

Bob is awesome at follow up and product knowledge. Happy to share information and guide customers. Very refreshing and I will never by my supplies elsewhere.

Al
Review №21

Quick, honest responses straight from the owner. I never thought that my best customer service experience would come from a printing place.

Be
Review №22

I was very pleased and impressed with their service at the store. Bob went above and beyond to assist us during our time of need. The Mitchell family truly appreciate his professional service and outstanding work.

Br
Review №23

Very helpful service. Ink cartridges (color and black) print perfectly with no problem and are MUCH cheaper than name-brand cartridges at office supply stores. Now my go-to store for ink cartridges!

Da
Review №24

My experience was great. Bob was very attentive patient and informative. He helped me out tremendously showing me things I never knew about the printer and cartridges. I will never go to Walmart or Staples anymore For my printer needs.

Lo
Review №25

This was a really great experience. The products were top quality, although I had to return one because the printer broke and was too old to repair. I will continue to deal with these folks as long as I can!

Je
Review №26

Bob is much more than a store owner. He knowledge of printers and how to fix them is off the charts! His store is Unique.

Te
Review №27

Great Customer Service! Bob, the Owner, is personable, knowledgeable, and the provided us with information and options for our business printing needs. He helped us save a considerable amount of money.

Pa
Review №28

As good as it gets, so customer service oriented and helpful. Well stocked, better than the stationary stores. Will keep going back!

Su
Review №29

Great sales and great customer service always! They always do a great job on print jobs as well. Thanks Bob.

Li
Review №30

A friend of mine has a Sharp cartridge that I could not find a replacement any place, I took it to Cartridge World and the owner tried to find a replacement for the cartridge but could not. This was not there problem but he took on the task. He spent a lot of time trying to find a replacement cartridge, When he could not find the cartridge to fit; he filled the old one.The people that work at Cartridge World take that extra step to help you.Linda Grussemeyer

La
Review №31

Great service and will answer any questions you might have about printers and ink.

Jo
Review №32

The owner is normally always present and gives excellent advice and service. The prices on replacement ink are also great.

to
Review №33

These guys are an awesome local father and son team... very knowledgeable friendly service,,,I think they have every cartridge known to man and the prices are great...I highly recommend cartridge world of Delaware

Sa
Review №34

Fantastic place to buy cartridges. Some of the best prices I have seen, and the owner and staff are always extremely friendly and helpful.

R
Review №35

They treat you better than a customer but like family. They provide more than expected services.

Ji
Review №36

Bob and his group are always willing to go over and beyond the call of duty to help me and my associates with all our needs! Bravo!! Dont change a thing! Thanks again ! Jim G

Jo
Review №37

Phenomenal service, pricing, stock availability, and cartridge quality. I would recommend to anyone who wants to buy printer cartridges that dont cost an arm and a leg.

Vi
Review №38

Best customer experience ever.

Ro
Review №39

Great place- not only for reasonably priced cartridges but for any information on and repair assistance of your particular printer. I Highly recommend !!

Ca
Review №40

They always have the cartridges that I need. Service is fast, courteous, and at a great price!

Ri
Review №41

Excellent Service. Easy to work with and cooperative. Nice people

Al
Review №42

I love the idea of bringing your old cartridges and getting a discount on new ones!

Jo
Review №43

Owner named bobby is very knowledgable and knows his stuff. Price is competitive

Wi
Review №44

Bob has been a great guy to work with. He will help you with all your printing needs.

Ry
Review №45

Owner was very knowledgeable, prices beat Walmart, and it was an overall great experience. Highly recommend.

Ca
Review №46

Im a professional writer and editor and I certainly go thru tons of ink. (I have two types of printers including an all-in one w a color copier). Cartridge World saves me money, but perhaps more important, they save me time. I no longer have to run to my local Big Box store and squint at the tiny print on those boxes sitting on shelves w the endless brands of ink cartridges etc.Now the ink is delivered to my door.I have also purchased printers through Cartridge World and they follow up with personal service, always ready to answer my questions regardless how mundane or stupid. In fact, the staff seems to know everything there is about printers and the printing process. Theyre just not merely filling up ink cartridges. When I think of printers, I think of that famous movie where the office workers drag the copier out into a field and hit it with baseball bats! I am glad I not alone next time my printer jams or does something weird. Thank you Cartridge World!

Te
Review №47

Great service, I just email them my order and its ready when I get there .

Ba
Review №48

Always have the best advice and always have exactly what I need.

Pa
Review №49

Cartridge World is the BEST ! We HAD been buying OEM ink and toner (OR what we thought was OEM but was not) from various local and online suppliers with mixed results. We tried Cartridge World when we were in a pinch. Mr. Nicholson (the owner) took superb care of me.... he beat our very best pricing, had my toner in inventory (offered to deliver in future) and the toner capacity is as good if not better than oem.Oh plus NO error codes.One more thing . 2 years ago our main invoicing printer had stopped during the middle of a very busy day. I called cartridge world to see if they had any ideas to get me back up.Mr. Nicholson was in front of me at my store in ten minutes . Opened her up fiddled and adjusted this and that . He had me up and running in ten more minutes. We were literally back in business.Customer Service is where its at.Thanks Cartridge World!!Steve Palumbo

Ha
Review №50

We depend on Cartridge World of Delaware to provide he very best of products and service. We often need advice on problems and we buy our printers from Bob as well.

Ph
Review №51

A very good product, great product and great service by the store personnel.

Da
Review №52

Bob has always treated me good with fair prices.

Sa
Review №53

Wont get my ink from anywhere else. Great place to shop

F
Review №54

They had half of the Toner I needed for my old Okidata color laser and ordered the the rest and had it in just a couple of days.. Nice folks at the one in Peoples Plaza..they dont try to get you to settle or buys something you dont need.Always my spot to get my ink and toner from.FM

De
Review №55

Wonderful customer service and great value!

jo
Review №56

Bob always does a great job with great prices and and friendly service.

Ma
Review №57

The products, service, prices and most of all, the staff are excellent.

Da
Review №58

Bob is an Excellent Business Owner to work with. Bob really cares about his customers.

L
Review №59

Always great service and price

Jo
Review №60

These Folks are knowledgeable and courteous and Friendly !!! Thanks guys !!!

Ju
Review №61

Good service great product

Kh
Review №62

Excellent pricing and friendly service!!!!

Wo
Review №63

EXCELLENT SERVICE!!

Information
14 Photos
63 Comments
5 Rating
  • Address:800 Peoples Plaza, Newark, DE 19702, United States
  • Site:https://cartridgeworld.com/newark-de/10902_0472/about-us/
  • Phone:+1 302-832-2933
Categories
  • Toner cartridge supplier
  • Business to business service
  • Fax service
  • Office supply store
  • Print shop
  • Printer repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–6pm
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