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Comfort House
189 Frelinghuysen Ave, Newark, NJ 07114, United States
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Comfort House

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Se
Review №1

Good Morning JeffWanted to personally Thank You for my amazing signs.They are bright, beautiful in design and wording is perfect.I really wanted you to know how much having them up has made the difference I wanted. The sign is clear and precise. Since installation Ive not seen any further signs of trespassing on my porch.The sign that says camera is in my front yard, message delivered and seems to be received!A grateful customer

Ju
Review №2

The enclosed blind for my back door was delivered very quickly. I found it to be well made and it installed very easily. I would recommend this product to anyone that needs or wants to update their steel door!

Ro
Review №3

Great experience and reasonable prices. We had a slightly complicated message to convey on our sign, and Comfort House came up with the perfect solution. The finished sign arrived ahead of schedule, and it was exactly as ordered. Well definitely use Comfort House for any future signage!

Sa
Review №4

These folks are on the ball. Had a particular address sign I couldn’t find anywhere. Remodeled my daughters 50’s Craftsman home and knew what I wanted. They responded very quickly and professionally to custom make it. Very reasonable price and fast delivery. Place to go if you need a sign. Highly recommend!

Sc
Review №5

Well organized product line with quality items. We purchased two of their street number and house plaques. Ordering was simple on the web, shipping was relatively quick and we were very pleased with the products.

Tr
Review №6

I took my mom’s ashes at in the hills of Cathedral Rock in Sedona, Arizona.I always wanted a remembrance of her at the ash site. 5 years later I found your site and finally found the perfect tribute to mark that spot. May not look impressive in the picture... but touched my heart and soul in a grateful way one could never imagine. I thank you for that.

Ra
Review №7

I ordered a house address sign from Comfort House and it looks great! It exceeded my expectations, as it’s a really high quality product. Comfort House’s customer service is also excellent. I highly recommend their house address signs.

Lo
Review №8

It was very easy to place my order for the street number plaque with Comfort House. The plaque came sooner than expected and is perfect.

Al
Review №9

Great company. Great products. But awesome April fools pranks.

K
Review №10

I had a great experience with Comfort House, they worked with me for as long as needed to create a frame for our seniors on my sons hockey team. Highly recommend Comfort House!!

An
Review №11

This plaque came to us so quickly. It was reasonably priced and looks beautiful in our home office. Thank you Comfort House.

Pa
Review №12

The dog memorial plaque I ordered from Comfort House is superbly sturdy and, I am confident it will last for many several decades, if not more, and is weather resistant. It was the perfect memorial for our dog, Sally, whose death was a tragic one. I secretly ordered it for my husband and place it over her grave sight, while planting bright and sunny flowers around it, that open with the morning sun. It did my husband’s heart good to have the reminder of his best friend there to greet him each morning as he gets in his truck. I highly recommend Comfort House for your many plaque needs, and other things they beautifully create.

Va
Review №13

We purchased screened enclosure, the Patio Mate, in mid June of 2020. All my questions and concerns were promptly answered, some specific questions has been addressed to an experts, and they are followed up with me even after my enclosure were installed. Delivery was fast and professionaly arranged. We have had great experience with the customer service, despite the COVID critical time. The end result has met our expectations. The product itself- we wish to be a better quality. It also can be helpful, for the complicated installation process, that if manufacture can have a schematic video to be available. Thank you, Julia K.

Co
Review №14

Our condo association of 18 units chose Comfort House for the production of brass numbering plaques. The customer service was just fabulous in fulfilling an order where each plaque was different. The quality of the plaques is also excellent and the price could not be beat. Our entire association is very pleased with this handsome addition to our units.

Da
Review №15

This company is the best in the world. This company should be rated a million stars. The customer service is amazing and the owner is great. I got my order so fast. I ordered an address sign it was so beautiful and had the nicest and perfect detail. I would shop on this company a million times again. I really like the address signs. Another super good product is a super nice chair called coastline 302 harbor View all weather outdoor rocker. The products are super nice quality and have the finest detail. You should shop on this company it is super amazing. This company is awesome. When I got my products they were nice and shiny and looked fantastic. I highly recommend this company.

Do
Review №16

Wonderful screen house! We searched for this particular brand and found it here. So pleased!

Ki
Review №17

We built a new house and wanted something distinctive for a number on the front of the house and found the perfect plaque to mount on our stone pillar in the front of the house. It was a gray slate with white numbers which blended well with the style but also stood out. Couldn’t be happier with our choice, Kim R

Mi
Review №18

The product was amazing and this is by far a better service than amazon. I spoke to a customer service lady who was great. My package came in perfect condition. My sign was of a basket ball that was gold. Shipping was faster than I expected every thing was great.From,Mike

Ro
Review №19

First of all the item I ordered, a Broil King Griddle, was exactly what I wanted and Comfort House was the best price so 5 Stars for that. The main issue that I had was not with Comfort House but with the delivery service. It was a recognized name for sure. As I tracked the delivery I was frustrated that the delivery service said it would be delivered by the end of a certain day then failed to deliver and said it was due to weather which should not have been a problem that day. When it happened a second day I contacted Customer service. Customer service got back to me immediately and promised to resolve the problem. We had 2 more failed deliveries this week, both with lame excuses. Once again Comfort House Customer service was in contact with me as they worked out the problem with the delivery provider.The griddle was delivered today. It is just what I wanted. I give Comfort House thanks for the item but equally important I give their Customer service 5 stars for resolving the problem and dealing with me, the customer, as someone they truly valued. Thank you. Robert

Re
Review №20

I was looking for a durable house sign for our coastal home. The previous ceramic style sign had fallen off the house due to adhesive failure and broke.Comfort House location, quality material and durability based upon reviews, made the decision to purchase easy. Their on-line ordering was easy and turn around time was excellant.We are very pleased with our new house sign and certainly satisfied our expectations. We would strongly recommend Comfort House for other purchases.

Le
Review №21

We ordered the house number plaque and got it yesterday morning. Inside package, our plaque was neatly sealed with plastic sheet. The plaque look great as we expected even color of the screws they gave also match to the plaque. Love it. Thank you for such a great job 👍👍👍👏👏👏

Bo
Review №22

I had been looking to replace the stick-on reflective numbers on my mailbox post (that a passing snowplow KNOCKED OFF) with something more permanent and found Comfort House thru a Google search. After looking at the extensive sign types they offer, I contacted them via e-mail with a question. The OWNER got back to me very quickly with a suggestion that I followed thru on. The signs arrived sooner that I expected and are PROFESSIONALLY MADE and HIGH QUALITY. Heres a pic of my mailbox post with the new signs:

Pa
Review №23

Beautiful ! Much nicer than I expected and quicker than I thought. Definitely recommend Comfort House.

Di
Review №24

Every transaction with Comfort House was expedient; they delivered a plaque made with excellent workmanship and of the highest quality. I will do business with this firm again and highly recommend it to others.

Ba
Review №25

I purchased a circa plaque for my 1915 house. The plaque is made with sturdy craftsmanship. It was very easy for my handyman to mount on my brick wall with the provided screws that match. I highly recommend this company.

Be
Review №26

ABSOLUTELY AMAZING!!!When I first tried to order the Canada Geese Statues from Comfort House they said they were out of stock and would email me when they became available. They are a company of their word! A few weeks later I received that email and went ahead and ordered my statues. I was so happy at how FAST I received my Geese after placing my order. AND I COULD NOT BELIEVE HOW BEAUTIFUL THESE STATUES ARE! They look exactly like they do on the website. They are LIFE SIZE and SO REALISTIC! My neighbors, family and friends thought I had REAL GEESE in my yard! I feed the real geese that come to visit but my yard is fenced in so everyone thought these geese sneaked into my yard. LOL. I absolutely LOVE THEM. My husband had no problem snapping the heads on and the legs just snap into the body. They are sturdy, BIG and have an awesome coloring to them. They really are as big as the real geese and the realistic look to them is awesome. I was thrilled Comfort House had such a unique product. And their customer service is impeccable. Honestly, when the geese were out of stock I did not think I would receive an email from them but they are on top of their game! Anyone wanting to add beauty to their yard will not be sorry with these Geese. I will definitely be ordering items from Comfort House again. They proved to me they are an awesome company. Kudos to Comfort House for making my day EVERY DAY because these geese put a smile on my face every time I look at them!! Heres a picture of these GORGEOUS statues in my yard!!!! THANK YOU AGAIN COMFORT HOUSE!!! Sincerely, RAE

Do
Review №27

Great company. My sign that I purchased is fantastic. We love it! Comfort House is a quality company and will do the best job for you.

Ra
Review №28

Ordered floating house numbers. Arrived as ordered and on time. I would purchase from the company again.

Pa
Review №29

I am a new customer to Comfort House. I am from Toronto. Ontario Canada. I purchased 3 wireless pendants that not only beautiful but easy to install. There was no wiring they work with a remote. All my friends absolutely love them. This Comfort House has great customer service quick responses and demonstrates complete dedication and accountability to their products and most of all the customers. I am very happy to have interacted with them and will definitely be purchasing products in the futurePurissima

Ch
Review №30

I was looking for a very specific frame to celebrate my friend’s first horse show, and not only did Jeff agree to make it for me, he rush shipped it in time for Christmas! Wonderful service and lovely product!!

Sh
Review №31

Great place to shop! I would highly recomend

Pa
Review №32

I ordered a mailbox but it arrived damaged. I called customer service and they took care of me quickly and professionally. My new flawless mailbox arrived shortly after and I am very happy with the service and the product!

ca
Review №33

Great customer service! Lori was wonderful when I had questions. Thanks so much.

Ba
Review №34

The mailbox name plate was attractive and easily installed. Very satisfied with the results.

jo
Review №35

One of the best customer service experiences Ive ever had Jeff customer service took care of everything prompt on emails and communication I had a package lost with UPS and they were going to replace my item and no cost to me item ended up getting delivered to wrong house I found it I called Jeff at customer service to let him know that I received the package and the response with email communication was quick for a small company I think they do a wonderful job thanks Jeff

Ke
Review №36

The Comfort House response to my review below was quite impressive. Whereas everything stated below is accurate, I now can chalk it up to some bad personnel and feel my situation is not for what this company strives......In 20 years of internet ordering, the all-time worst experience! The Bathroom towel rack that was shipped had obviously been returned by at least one prior purchaser. Not only were parts scratched/scored and not in original packaging, they were loose in the box. My terms of purchase were that I would receive a new, unused, product. When I went to return, so that no other purchaser would receive such a mess, I wrote on the case, RECEIVED USED. I didnt want them to do to another consumer what they did to me! Then, I am told it is there return policy that you cannot write on box!?! (Its a box!) Then, then, I go to UPS to return it, and I am told RA#, does not cover return shipping of $27! So, to recap, I paid $300 for a towel rack, received it used/a mess in the box, then I am told & charged $27 to ship it back, but, because I wrote USED on the box, I get no refund. Thank Goodness for American Express protections!

El
Review №37

Great Prices and Great Customer Service. Eventhough they are a small company they striving to compete with the larger companies and they are definitely succeeding. Will shop with them again and again.

Na
Review №38

Great experience ordering from here. Got exactly the beautiful address plaque I wanted.

Ma
Review №39

I ordered 4 ceramic tiles with individual numbers that can be interchanged and transferable. I returned the item for a refund. No refund was allowed. Comfort House claims this is a custom made order, an absurd premise, when each number can be reused to fill another order, and the frame is a universal slide in item. They threw out my returned item, with no compensation.

De
Review №40

Excellent service and product. Reached us in New Zealand in less than 10 days:-)

k
Review №41

I want to thank Jeff Gornstein, President of Comfort House, in helping me navigate the sometimes confusing world of mailboxes, posts and lights. Jeff dealt with me directly, in a very timely fashion. He always answered my questions fully and promptly.Comfort House is unfortunately hindered by the supplier of the 80 post and mailbox selected. Special Lites components had poorly written instructions, anchors that didnt work and poorly fitting mounting brackets.These problems are not Mr. Gornsteins, but rather the supplier.Despite these manufacturing deficiencies, the final assembled product was beautiful and we are fully satisfied.

N
Review №42

Small online retailer with better retail and customer service than the giants online. Knowledgeable courteous representatives. They actually return your call and email within 1 business day. That means a lot to me, especially since they are minimally staffed. Great return policy (read before purchasing) and on average, they have better prices than Amazon if you go directly to their website.

Di
Review №43

Comfort House and Jeff Gornstein did a wonderful custom job for us. He suggested the material and provided proofs for us to review. I would absolutely recommend them. In fact, I placed a second order immediately.

Da
Review №44

Best company in the world so much better than amazon or any other company you have to check Waite up

D
Review №45

Ordered 2 patio chairs that arrived weeks earlier than I thought they would and in immaculate condition.

Pe
Review №46

Slow service. Drop ships stuff that they call in stock. Order a week before Sandy, order being drop shipped by manufacturer 1,000s of miles from Dandys path, but it makes a good excuse for not caring.Order status informationItems that ship directly from the manufacturer do not always have tracking information available.Please be aware that the order status will not update on our site until the manufacturer forwards us billing paperwork. In many instances this can be weeks after you receive your delivery.What a run around!

Sh
Review №47

One of the best websites to buy from

Sh
Review №48

I was in the market for finding a free standing address sign for my rv lot. I found Comfort House online and they had exactly what I needed. I was impressed by the professional customer service I recieved from Jeff. My sign was made with high quality materals and will stand the test of time.I had an issue recieving my packages to my lot. Now that is not the case.Thank you Comfort House!Sincerely,S Eddy - South Carolina :)

Ga
Review №49

Ordered multiple of the same item and shipment was incomplete. It was useless to me without all items, partial shipment does no good. TERRIBLE CUSTOMER SERVICE. They could care less. Do yourself a favor and buy from a more reputable vendor. This is an unreliable company that ships product drop ship from the supplier and they do not care about their customers.

Ma
Review №50

We ordered a metal mailbox to hang outside our front door. We never received the product due to shipping delays by the manufacturer.Our experience with Comfort House was terrible because communication and follow-up were poor. This was a problem that the item was delayed, and CH had no clue. A good customer experience might have included automatic updates on the status section of the website after login, or a proactive phone call to inform us, or a follow-up phone call or email after we called to inquire. CH did none of these. They just wanted the problem to go away. We wound up calling them about 5 times. Zero communication initiated by the CH side.We are dissatisfied customers who will recommend not using CH in the future.

ci
Review №51

Ordered twice for the same item, neither have shown up. It has been 30 days and it says my order is in process???

Wo
Review №52

Quality good

Ma
Review №53

Excellent customer service

Information
22 Photos
53 Comments
4.4 Rating
  • Address:189 Frelinghuysen Ave, Newark, NJ 07114, United States
  • Site:https://comforthouse.com/
  • Phone:+1 973-242-8080
Categories
  • E-commerce service
  • Home goods store
  • Engraver
  • Laser cutting service
  • Sign shop
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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