I love this service. I called the Delaware office, Rose was so nice and helped answer all my questions. I am also very appreciative that she got me on the schedule as soon as possible, even though it was her who came out to clean. Her and Danielle did a wonderful job cleaning my home. They both cleaned my bathrooms and kitchen, the base boards look brand new and it looks better than I could ever do!Thank you Rose and Danielle! My home is like brand new!
MaidPro Newark has been cleaning our home on a biweekly basis for 6 months now. Rose, in the office has been super-responsive to our inquiries and requests and Michelle and Carola are seasoned professionals and do an awesome job each time. They are always prompt and polite and work quietly and effectively while they are on site. Weve basically had them follow the companys 49 point checklist each time but we know if an area needs special attention that they will take care of it for us. Additionally, a set price for each cleaning helps us with our budgeting which we prefer versus an hourly rate. We highly recommend Maid Pro Newark to anyone looking for house cleaning that comes with an added dash of TLC.
Weve been using MaidPro for several months now and have been very happy with their service. It always makes me so happy when I get my bi-weekly reminder email that the girls will be there that week to clean. Sierra is our regular cleaner and she knows how I like things. She always makes sure that whoever is teaming up with her that day, gets everything just so. Sierra and the girls are always on time and if there needs to be a schedule change for any reason, its handled early in the week so decisions can be made. I would highly recommend MaidPro, we love them!
I received my first cleaning service from MaidPro Newark today and I am absolutely thrilled with the results. Sierra, Daetona and Carola were thorough, quick, courtesy and respectful. The owner, Rose, was also very flexible and understanding. I dont think my house has ever been this clean, and for such an affordable cost. I highly recommend MaidPro to anyone in need of assistance keeping their house in order, their services were greatly appreciated at my home!I received my second cleaning service from MaidPro Newark today and was even more pleased than the first time! Sara & Sierra were an absolute pleasure to work with and I hope I always work with these two in the future. Again, I highly recommend MaidPro to anyone in need of assistance keeping their house in order, their services were quick, affordable and greatly appreciated at my home!
We love using MaidPro! We look forward to our house being so nice and clean. The company is so easy to work with and is super communicative and flexible. Our cleaner today, Cece did a great job! We love having MaidPro in our home and would recommend to everyone.
I have been using MaidPro for several months now just to help maintain the appearance of the house on a month to month basis. I switched from another company after 3 visits as with each visit they were spending less and less time in my home. I keep the house relatively clean over the coarse of the month but that should that is no excuse to walk in, look around, and basically say well this is good enough and leave while charging me full price. Since switching to MaidPro I can say I have never seen that happen. They take their time and do an excellent job every time. My last service was completed a few days ago by CeCe, she has serviced my home several times in the past and I am always impressed. She is the kind of person that does everything she is supposed to do and still finds time to vacuum the cat tree. If you are considering a cleaning service, give them a try. If you experience is anything like mine you will find it is well worth it.
Katie and Pattie are the absolute BEST! They do an awesome job keeping my house clean. I dont know what Id do without them.
Destiny and Davis are awesome!! They have really been a godsend for our family. They always do a great job and just two really awesome people 😊
I was very happy with the cleaning of my home. It had been awhile since I had a cleaning service and was thrilled to have the entire house clean at the same time. The bathrooms were given special attention and that was appreciated. Daria, Michelle and Destiny came this week and did a wonderful job. Looking forward to seeing them again in 2 weeks.
The only reason I continue to use Maidpro for weekly cleaning is because of the pros that come weekly. Dazia and Destiny are best out there. They are always on time, friendly, and clean great!
I’ve been using MaidPro for monthly cleanings for almost a year and have been very happy with the communication from the company and how well they clean my home. The cleaners are always very friendly and professional. Some cleaners are better than others at details, but when I have communicated preferences to MaidPro, they are usually able to accommodate preferred cleaners. They are also very flexible with scheduling.
Katie and Sierra came over today and we’re training Kaitlin. Did an absolutely fantastic job place looks like it’s brand new 10/10 would recommend.
I am very pleased with the cleaning service And I am especially pleased with Sierra She is very good and pleasant.
A few weeks ago we got married in our home, Destiny and Patti did an AMAZING job getting things clean and orderly prior to the celebration. Likewise, Cece and Diamond did an amazing job at our home afterwards. They helped everything look and feel brand new again! Walking into our home nice and clean after our honeymoon was priceless. Ill always use MaidPro! These girls are THE BEST!
Flexible, friendly, and professional. Especially Dazia, Carda, and CeCe. They make a great team.
MaidPro does an exceptional job cleaning my house. It is an incredible feeling to come home to a spotless/clean house. Their staff is always professional & trustworthy. I have used them for several house cleans and I could not be more satisfied.
I appreciate their attention to detail, AND the fact that they focus on what you want/ need them to do. They hustle, which is important to me, it shows good work ethic and that they care about how well the job is done. Patti is typically the lead, and I largely attribute all of this to her. Thank you Patti!
MaidPro is an exceptional cleaning company. Their service is personal and thorough and you get the same team every week. Any suggestions are cheerfully executed. I am very happy with my pros.
We have used Maidpro for a couple years now and have become so spoiled by their level of service and expertise. Rose in the office handles scheduling and requests like the consummate professional and there is no one we’d trust in our home like Carolyn. She has become a family friend and we rely on her dedication and attention to detail more than we ever could have anticipated.
CeCe is the best. I have had her come twice in a row and both times she has done an above-and-beyond job. Make sure to request her as your preferred cleaner and you wont be disappointed.
Our Pro, Patti, does an AMAZING job every week!!! She is thorough, professional, timely and pays attention to details I wouldn’t have even thought of! Patti is like family to us and we look forward to her visit every week!
Very happy with this service. Always show up and on time. The company has good communication.
They are very reliable. It is nice to come home from work and the house is shining.
MaidPro has been cleaning our house for over a year now. Im always happy with their work. Michelle and Diamond were a great team today!
My house was sparkling! It’s just the way I wanted it. Diamond and Molly were great!!
The cleaning team did a great job! This is my second time using them and I will be using them again!
They do a great job cleaning my home - great consistency and attention to detail. I feel good about their covid protocols as well!
Aimee and Patti were assigned to clean my house this past Monday! As always Maid Pro Newark sent their very best! I’ve never had a bad clean with Aimee and Patti. They are warm, thorough, detailed, and efficient!My home looks great and I can always count on a great clean. In addition, Rose is wonderful at Scheduling and being flexible!Thanks Maid Pro Newark, Aimee Patty and Rose! Merry Christmas
Molly and Raven did a great job cleaning our house. They are very kind and friendly as well. Cant wait to have them back!
Cecily did a great job. She had to work around husband recovering from surgery and left our house sparkling. Thanks!!
The ladies are always prompt, polite, and do a good job. Diamond and Michelle are top notch!
Ive used MaidPro a few times at this point. They are usually very good, but this last time they broke my blinds and dumped a trash bag right outside my front door (when the trash can was at the beginning of my driveway). Im not happy about this most recent cleaning session.
With the uncertainty and nuisance of the pandemic of 2020, its good to know that I can still count on MaidPro to keep my place clean for me. As a disabled retiree, I need to be able to rely on the best cleaning service, and I know that Patti is going to take good care of everything! Thanks, MaidPro!
After searching (and trying) other services, we are having a good experience with MaidPro. In fact we have been using them every two weeks since last January. Although no service is perfect, consistency counts for a lot. Our team consists of Michelle and April. and they have been great. They always come on time and thoroughly clean our home. Sometimes we dont even see them. They handle everything professionally and do it with a smile. Plus, the management allows them to keep coming and avoids substitutions. They are doing a good job for us.
Another eggselent job by Cece and Carola.
The two ladies that cleaned my house were excellent and very professional.Patty and Amy could not have been any more pleasant and respectful. Their cleaning abilities were excellent and had no issue working around me 2 labs.
CeCe and Desarae have done a great job cleaning our company condo every week for the month we were here! Always thorough and professional!
I want to say not only did Destiny and Michelle do a fantastic job on their last visit but regardless of the crew that comes out the work done is exceptional. I most highly recommend this company.
Amanda, Molly, Dazia and Patti were an excellent team - very thorough and professional
Diamond and Brianna did a lovely job cleaning my apartment today. They were so polite and thorough. My place feels so much better and cleaner to be in now. :)
We have biweekly cleaning and have had recent cleanings by CeCe, Michelle, and Elijah. Its been great coming home to a clean house. They are also accommodating of our dog being in the house during cleaning which I appreciate. Rose was great when I needed to reschedule.
I am ecstatic about the services Ive received from Maidpro! Its all about the details for me and they left no request unmet. My home is clean, and fragrant. The professionals were awesome, and super sweet young ladies. I believe great service starts at management on down. The scheduling professionals Rose and Misha were wonderful as well. My only regret is that I didnt get to hug them when they were done. I look forward to a long professional relationship with this company. Thanks for helping out ladies!!! Until next time😊
Our organization is very pleased with MaidPro and our now adding services for our Maryland office. We are very pleased with the customer service. The staff are very kind with super awesome attitudes. Not to mention our office is spotless! Definetly recommend MaidPro over any other cleaning service.
I am always thrilled with the results. Aimee and Patti do a wonderful job cleaning my home.
I have used several maid services, MaidPro was the best. The manager was affable and went out of her way to accommodate my need to have the cleaning done immediately. The cleaning team paid attention to detail, and did an excellent job. I was impressed with their integrity and professionalism. The manager followed up after the work was completed just to make sure I was satisfied, and I was. I would not hesitate to use them again, or recommend them to others.
MaidPro comes in on a biweekly basis and does an excellent job! They are reliable and friendly and I can count on excellent service every time. They keep me informed of who will be cleaning my house and when they will be there. My dad uses them at his house as well because they are really wonderful. I would recommend them to everyone I know!
Cece and Desarae did a great job as usual!
So far so good! Today was our first cleaning and the team did a wonderful job. They were friendly, easy to communicate with, suggestive on how to approach the job but also open to my opinion. Our sales rep, Alyssa, was great too. She answered every question I had prior to booking and responded promptly.
We were very pleased with our first cleaning from MaidPro. It was a big job, as Ive had little time to accomplish my normal routine between caring for an infant and homeschooling my other children. Haley and Samantha did a great job! We should have done this years ago... Looking forward to our regularly scheduled cleanings!!
Over the past several years we have tried a number of cleaning services and have never been completely satisfied until now. MaidPro delivers what they say. At the end of the service they actually cleaned everything they checked off on the list and more. On top of the great cleaning they provide, they also send reminders, adjust schedules as requested, check to make sure you are satisfied with their service. Excellent overall responsiveness from their management office. Everyone we have had contact with are friendly and professional. My wife and I both work from home and they are very respectful of the need to keep as quiet as cleaning allows. If you have tried other services and are not completely satisfied then you need to try MaidPro. What used to be a pleasant surprise is now just the expected level of great service (although I am still surprised by all of the detail).Three years running and still the same great service as day 1.
Maid Pro came out to help me clean in the process of moving and selling my home. They went above and beyond what was expected to help make the process easier. They were patient, detailed and, above all else, KIND! They were so thorough, dependable and reliable, they allowed me the opportunity to focus on the hundreds of other things I had to attend to. They did a fantastic job and I highly recommend them.
We love coming home to a clean house! MaidPro is extremely responsive and accommodating with scheduling and special requests. Thank you Rose, Cece, Mariah, Elijah, Destany and Amanda.
We have been using MaidPro for about 8 months and are very happy. I always ask for Rose and Ashley because they are awesome! I work from home and am here when they come. They are very pleasant to have around and do a great job cleaning. The house smells so good when they are done! Scheduling is a breeze with Chanin.
The MaidPro Staff do an awesome job of cleaning my home. I recently went back to work full time, and the house was getting dustier & dustier! Tried a couple other services, but they just werent worth the money. I came upon MaidPro and have been very happy every since. I love coming home from work when Kelly & her team have been there. Everything sparkles & smells so fresh :-) Keep up the good work!
Angelica and April did a fantastic job cleaning our house and getting it ready for Thanksgiving
We have been using Maid Pro in Bear, DE for a couple months now are very happy with the service. The calls the day prior to them coming to remind us and give a time is very helpful during these summer months when the kids are off school. The follow up calls checking our satisfaction shows how much they care about the quality of service we are receiving. We have had a few different people and cleaning is always great. Thank you!
MaidPro did an outstanding job in our home. Their attention to detail is really impressive - cleaning the kinds of things we miss when we are doing our chores - such as baseboards, ceiling fans, the microwave and stove, and even the tracks on our sliding doors. It was like having our house detailed, and thats exactly what we needed. We would definitely hire them again.
Michelle was training Kasey today. Kasey seems to be willing to learn and Michelle is always top notch
We have used MaidPro for a few months now and have been very happy with the service. The service is very reasonable and worth every penny. The house is cleaned very thoroughly. Its a great feeling coming home to a clean house! Everyone that we have contacted has been very friendly and helpful. It was very easy to schedule the cleaning and the phone ap is very convenient. Everyone at the office is friendly and helpful. We would definitely recommend MaidPro.
If I could give zero stars, I absolutely would. I am a property manager and was attempting to get a home cleaned prior to placing a tenant. Upon contacting MaidPro, I made sure they were aware that the home had been unoccupied for quite some time and was unclean. They were to receive access to the house via a key in a lockbox, as I was not at the property. They quoted me $231 to clean the entire home, which I was happy to pay. When they went to said home, they refused to clean it because of the presence of maggots and roaches. However, having walked through the home myself that evening, there were absolutely no maggots or roaches of any kinds.The maggots, in fact, were a few stray leaves. The cleaners went so far as to take pictures of these fake maggots and insist that they were the issue, when I had touched them myself.The worst part is that upon leaving the property, MaidPro left the front door wide open for the entire City of Wilmington to enter for the entire day. The door was not just unlocked, but was left open from when they left that afternoon to when someone decided to call me and let me know at 7:30 PM that evening. MaidPro left the entire property open for vandalism and theft, never apologized for the delay in schedule over the fake maggots, and offered me $50 off after they told me that it would actually take 3 more hours ($120 extra) to actually clean....All in all, they left the property unsecured, created fake maggots to get out of doing the work, and then tried to charge $70 dollars extra to have the job done. Unbelievable.
I have to say my life has been made much easier by choosing to hire a cleaning service. I interviewed a few other companies including MaidPro and when it was all said and done...Maid Pro gave me the best value and service. Im glad i chose them. I look forward to my bi-weekly cleaning and am always satisfied with the job done by the girls. They are very thorough and friendly. Id recommend Maid Pro to anyone! You wont be sorry.
Aimee has been with us for years now and is part of our extended family. Even our temperamental chihuahua has learned to love her! We look forward to our monthly cleanings and aregrateful to have someone trustworthy and thorough attending to our home. Thanks Maidpro!
I have been using MaidPro for years and have always been satisfied. Their employees arrive on time, are polite and professional and do an outstanding job of cleaning my home.i recommend them to anyone in search of a home cleaning service.
We have had Maid Pro cleaning our home every 2weeks for 3 years now and we are entirely pleased. The ladies are always professional and friendly. We love Maid Pro!!
MaidPro has been cleaning our house for about 6 months now, and we have overall been very happy with their excellent service and reasonable prices. The one time we were less than happy with the cleaning, Chanin responded immediately to correct the situation. Our most recent cleaning was back to MaidPro Newarks usual high standards! I would definitely recommend MaidPro to others.
Great job done by Michelle and Destiny on Nov. 20, 2019.
I have had Maid Pro now for over a year. I had their service when I lived in Baltimore and now that I moved to Newark 6 months ago, I know I had to get them again. They are very easy to talk to and work with if you ask for special requests. I get them every two weeks and it is so nice to be able to come home to a clean home.
Maid Pro in Newark, Delaware do an excellent job cleaning my business offices. The ladies cleaning were very professional, polite and friendly. After every cleaning the offices were spotless and felt like a new office building.The office manager Chanin is also very friendly, professional and a customer friendly sense of humor. Maid Pro in Newark will get all my recommendations.
MaidPro has always been extremely reliable and flexible in adapting to date and time changes for our scheduled cleanings. I often leave extra notes about specific areas I want them to give special attention to and they are very responsive to my requests. They have exhibited the perfect combination of professional quality and personal service and it has been a pleasure having them provide service to our home this last year. Chanin has gone above and beyond......Thank You!
MaidPro came highly recommended by several friends and they werent wrong! The office manager Chanin was a friendly lady who was a great help,warm and patient. I appreciate their attention to detail and the way everyone who works for the company conducts themselves.
Maidpro provides very efficient, professional service. Scheduling was easy. They arrive on time, are courteous, and do a decent job of cleaning the house. They waited for my review of the house and were willing re-do anything I find wanting. All was good.
Amanda and Ashley do a fantastic job. Actually the other girls that have cleaned at my house ALL do a fantastic job. I highly recommend MaidPro to all my friends.
Aimee has been cleaning our apartment for about 6 months or more and we are always pleased! Shes very friendly, does a great job, and even brings treats for our animals! Shes reliable and trustworthy, and we recommend Maidpro!
The ladies did a very thorough cleaning of my condo. I was pleased with the results. They were both efficient and friendly.
MaidPro does a great job. Sharon came in to a less than clean apartment and turned it into a home. Very reasonable rates for outstanding work.
The staff at Maid Pro did an amazing job cleaning my apartment!! I am very pleased with the service provided and I plan to use them again on a monthly basis! Chanin is amazing and also very professional!
First time using any cleaning service! Was on a budget and I didnt realize there were budget friendly options. My main focus was my high traffic areas and im impressed I can get these done on such a amazing price! Customer service is amazing and the sales team is very knowledgable and keeps your needs in mind! see you next time and thank you!
I had THE BEST experience with MaidPro. Amanda and Dawn are so awesome! They are very thorough in their approach and provide such a customized approach to cleaning my home. This was the first time that Ive ever hired a maid service and I absolutely LOVE it. Also, Chanin was very polite and professional. She does everything to ensure that the customer is not just satisfied but wowd. Thank you so much. You definitely earned my business!
Aimee never lets me down. The team is fantastic! As usual. Would recommend the to everyone!
Maidpro came and cleaned everything quickly and beautifully. I noticed many little nooks and crannies that were suddenly clean and beautiful (places that I unfortunately often forget to clean). I highly recommend their services.
Loved working with Chanin to schedule our first cleaning - she was very accommodating and worked with my schedule! The cleaning crew that came in to our home did a fantastic job - so much so that were continuing service with them on an ongoing basis!
I love MaidPro. They do a great job of cleaning my apartment and always go above and beyond.
I was very pleased with their service. Our home was clean and that was exactly what I needed. The employees were very nice too.
I cant give these guys anything less than 5 stars! I would give them 10 if I could! They always a fantastic job - my house smells soooo good when they leave. Ashley is AWESOME and Chanin is a fantastic person - keeps all the balls in the air and the plates spinning! Love, love, love these guys and would completely recommend them to anyone.
As a new customer to MaidPro, I am absolutely thrilled with the level of service I am receiving, All the way from the friendly and attentive service Chanin provides from the office, to the great cleaning received from the team. I highly recommend MaidPro to anyone who is looking for an exceptional home cleaning service!
Jeannette and Susan came to clean our house on 11/29/14 and did an immaculate job! They paid extra attention to detail, were friendly and went above and beyond our expectations. We hosted a party the following day with my relatives (who are neat freaks) and they were amazed by how beautiful the house looked. Chanin, the manager, is personable and always follows up after every MaidPro visit to make sure you are satisfied with the service. I am confident that if I ever had a concern Chanin would work to remedy it immediately. We choose MaidPro because we know that our home is in great hands and highly recommend them!
I was SO disappointed with the quality of cleaning. The 49 points were certainly a figment of someones immagination. Window cills, baseboards, picture franes, base of tv, etc were not dusted throughout the house. Oak furniture was sprayed/cleaned with “spic and span” (instead of furniture polish). Fortunately I stopped them before they got to the piano and dining room furniture.Kitchen chairs were not even pulled away from the table so crumbs/dust were still on the cushions and chairs were not wiped down. Tub was not cleaned. Supervisor had to come to the house to oversee “completion” of job (i use the word completion loosely) I’m not very mobile so as I make my way through the house I find more things that are in the 49 points that were not done. Ladies were lovely but obviously NOT trained.? I will not use maidpro again and will discourage others from using them. Considering my experience I’m suspicious about the glowing reviews on their website. Will I see my review there???This was the MaidPro in Middletown, DE. They refunded the full amount that was charged to my credit card as a result of all this.
We love Corey !! Maid pro does an awesome job. Highly recommended . Ty
Not up to the service as promised. Not worth for the cost they charge. I would give zero if there is one option. I have asked them to clean kitchen, restroom, tv stand and mirror. First in place they dint clean it properly and second instance when reported they were totally not customer friendly to approach. Rather blaming back with reason on us back. Worst service...
I LOVE LOVE LOVE this company! Amanda and Dawn ROCK! They worked so hard and they did things to clean my house that I didnt even think were possible. LOL. It looks spectacular. And Chanin is the Delaware Manager and she bends over backwards to help with anything I need. I swear the woman never sleeps. I have emailed her at 11pm at night and she ANSWERS! I cannot say enough good things about this team. Id give them all hugs if I could. :)
Wonderful experiences. Chanin is so nice and helpful with scheduling and making sure everything is excellent. Aracley and Ashley did great jobs cleaning as well. Thank you
Maid Pro has saved the day! We are selling our home in Newark DE and relocated to Texas before some of the spruce up work was done (new carpet, vinyl, etc). The dust kicked up and various places we couldnt quite get to with the packing and moving needed done by professionals. MaidPro stepped in on very short notice working around a blizzard to get our home in tip-top shape so it can sell quickly. Thank you Chanin for your flexibility and the wonderful work your team did.- Blair Sirman
We have used a variety of different services over the years. We started wtih MaidPro after our last cleaning person moved onto another type of work. We have had MaidPro clean twice and have been completely satisfied. Thus far, they appear very thorough and also flexible. We have a golden retriever and they appear good with the dog and the dog did not seem stressed after the clearning. The customer service is a strength; they send reminders, adjust schedules as requested, and follow up after to ensure you are satisfied with their service. Management office is responsive and professional. You can leave a credit card on file so you dont have to leave cash each time. They also have a satisfaction guarantee.
The staff at MaidPro continually strive to insure that every customer is beyond satisfied. They do a great job!
Chanin, the proprietor of MaidPro Newark, is very helpful and accommodating, as were the ladies who came to do my first clean. Everyone likes things done differently and its very hard to find a cleaning service that is willing to adapt its normal practices to your specifications. I also asked for a few additional services, like changing the bed linens and bathroom towels. So far, everything Ive asked for theyve been only too willing to accept. Its nice to have someone local who is responsible for the service and who I can call during normal working hours and who actually answers the phone! Also, the prices are very reasonable and represent good value for money. From my experience to date, I wouldnt hesitate to recommend.
Amaaaaaaaaaaaazing service! Im a Stay At Home Mom of 2 kids under 2. Cleaning is a burden for me! But thanks to Maid Pro my house is clean clean CLEAN! I get a monthly service and what a relief to know I dont have to handle the big cleanings. They do such a thorough job that all I have to do is maintain until they come back. Im very grateful for the girls and Chanin, the manager, is just super awesome!!! Thanks ladies!
Ive been using MaidPro for years and they have been great.I called them at the last minute and scheduled them to come out and clean and they always accommodated me.Ive currently been speaking with the new manager Chanin and she is so professional and have a great sense of humor.Thanks for everything and I will definitely spread the word about MaidPro!
Channin the manager was very helpful and easy to talk to thank u maidpro!
Ive been using Maidpro for years now, and the manager Chanin and her staff always go above and beyond my expectations! This is the only place Ill ever come to for cleaning services. I would highly recommend this to everyone!
Love working with Maid Pro ! The girls are professional and friendly, Chanin is excellent to work with as well! Recommend to all!