T&
T&S Cleaning Pros, LLC (Sanitizing, Disinfecting and Commercial Cleaning Services)
One Gateway Center, suite 2600, Newark, NJ 07102, United States
Comments
Ai
Review №1

Thank you so much to this awesome crew who did a wonderful deep clean of our office. They were friendly. Followed up with phone calls when we needed to discuss things. They did an amazing job on our floors! We were very happy and look forward to working with them again. Highly recommend!

De
Review №2

(Updated review) I am downgrading my original review from 5 to 2 stars (see below for original review). The second time I hired this cleaning company, I asked for maintenance cleaning of my home. T&S charges more than two and a half times what other cleaning services charge for my home, so I expected top-notch quality. This second cleaning was done by three women who appeared to be much less experienced and thorough at housekeeping. In addition to missing a number of obvious places while dusting, they broke a lotion dispenser in my powder room and did not tell me about it. Im not mad that they broke it, I am mad that they didnt tell me at the time. I definitely did not get my moneys worth of service, and I will not be hiring them again.(Original review) Because of COVID, my home had not been professionally cleaned in many months. I called T&S Cleaning Pros for the first time and asked for their deep cleaning residential service. The cleaning staff worked very hard and did an amazing job of cleaning my home! The cleaning products they used were much more effective than anything I have used before. My home is now sparkling clean and I am very pleased.

Su
Review №3

We needed a somewhat last minute move-in clean and turned to T&S based on their great reviews, and so glad we did! From the first email requesting a quote, they were super responsive, courteous and professional. More so, the team showed up ready to jump in and had all the equipment they needed (including a step ladder to reach the ceiling fans). The place felt fresh and clean by the time they were done. We will definitely call T&S again whenever the need arises!

Mi
Review №4

I never leave bad reviews. But this time I had to.I was planning on using T&S Cleaning Pros for the first time.The cleaners were supposed to show up at 9am but never showed up, even buffering for the 1 - 1.5 hour possible delay they let me know. I called three times after 10:30am and no one picked up from T&S Cleaning Pros. I even emailed to check.Earlier this week, I had spoken to Vann clearly about my address and paid the deposit over the phone. We exchanged some follow up emails after where she was not aware I already booked. Vann seemed confused so this should have been the first red flag. So I reminded her over email.Upon further inspection of the invoice T&S Cleaning Pros sent over, they have confused me with a Different Mimi, a Mimi Gilmore with a different address and I had paid a deposit for that persons cleaning.Now I am trying to get my deposit back with no response.Regardless, this was a very bad experience as we have spent hours waiting with no reply or update.Terrible customer experience and I will never be using T&S Cleaning Pros for their unresponsiveness, poor attention to detail, and for wasting my time.

Ta
Review №5

I had my home cleaned today after testing positive for COVID-19 for nearly 2 months. The T&S team was very accommodating with scheduling my appointment. They did an amazing job cleaning and disinfecting my home!

Vi
Review №6

I had my chandelier cleaned. My experience was great! The cleaning professionals were very polite and courteous. They cleaned my chandelier and replaced lightbulbs. Excellent service and my chandelier is sparkling clean!

Am
Review №7

Jevon (spelling?) with T&S was wonderful to work with by phone as my husband and I went through a lengthy and borderline disastrous home buying process, complete with five closing date changes within nine days. We finally got our carpets cleaned today, which our sellers allowed their three dogs to *ahem* ruin as soon as they accepted our offer on the home. Justin and Ken, our carpet cleaning techs, were beyond fantastic. They were polite, cheerful, and diligent with their work, and wore N95 masks throughout their service. They put a ton of muscle into the carpets and frequently asked me to approve their progress. I never would have believed that these were the same carpets by the time Ken and Justin were done. Even my shy old dog got a few minutes of love and attention. :) I highly recommend T&S!

Su
Review №8

I am very glad that I called T & S Cleaning as they are pros! It was easy to contact them and to make an appointment. They arrived at the exact hour when we made an appointment. My entire apartment is carpeted except for the kitchen. I had not had my carpets or my couches cleaned in a very long time. The two gentlemen worked very diligently and they took their time to get the best results. I believe that their rates are fair for the work that was done. I recommend that you call T & S for any of your cleaning needs. I was impressed with their work ethics and I am going to use them to clean my windows. A tough job well done and I am a satisfied customer.

Ra
Review №9

The team was very helpful and friendly and left the apartment spotless for our move

Ba
Review №10

Very professional, the cleaning team does amazing job. They listen to what you want and customize the service to fit your needs. Highly recommended. J and T great job

Na
Review №11

I would like to thank T and her crew for coming out todayI had to reschedule my cleaning multiples times due to the dreadful closing processThey were very understanding and patient and the work was well performed

Dw
Review №12

This is the best cleaning service I’ve had experience with. They were very professional and on time. Service I’ve received was top notch. I will be contacting T&S again in the near future. Thanks T&S Cleaning Pros.

Ma
Review №13

I was recovering from covid and was nervous about having my mother come to my house so I called this company because ofAll their good reviews. They preformed as expected. 2 man crew showed up on time. They fogged and disinfected my house. It took I would say about an hr. When they were done employee walked me around my house and explained to me how they disinfected all the touch points. I was very pleased and highly recommended this company.

Je
Review №14

I had my home cleaned today after recovering from Covid. I am very impressed with the work done by Justin & Judy. They did an amazing job & went above beyond my expectations. This company was able to get me an appointment quickly, the process was smooth & efficient, and the actual service was great. I’m super impressed! Thank you all!!

Gi
Review №15

Cleaning services should include absolutely everything as in no additional charges for windows or oven, for instance. Also, for 3 bedroom home, there should be at least 3 workers available as well; 2 is not fair for the home to be very well cleaned for the time duration the company provides or at least provide a more fair time for the workers to do their job accordingly. This service is too costly for them to rush through the home.Due to the inconvenience the owner arranged another cleaning free of charge once my home is situated. Very professional and considerate. Thank you

Da
Review №16

Hands down this is best cleaning company I’ve ever dealt and I’ve hired plenty. The cleaners were professional and detailed, the owner is a sweet girl who called throughout the service to make sure I was happy. The girls went above and beyond to get the job done and I will be hiring them again.

Ev
Review №17

They even on time, thorough with cleaning, left the place sparkling. I would recommend this company and use it myself in the future.

Cr
Review №18

I’m so happy I decided to go with this company my husband tested positive for COVID-19 and the owners were very compassionate towards my situation and made accommodations to expedite the services.The team did a thorough job sanitizing and disinfecting my home as well as shampooing the carpets. I will forever be grateful for T&S helping us during these hard times.

Jo
Review №19

One bedroom and living room, also a bathroom, t, - and jessy did a amazing job.. they sanitize swept mopped cleaned up .. Will use them again T and Jesse thank you so much ..👍🏻

So
Review №20

Hi we had our house sanitzed & disinfected today ... we are very happy with the service we had... T - was very professional & explained the whole treatment in detail... will definitely call them again 👍👌thankyou..

Mi
Review №21

I used them to deep clean my elderly father’s apartment and they did a great job. They handled his situation with a lot of care and respect. Very efficient and professional.

Sa
Review №22

I was very happy with the work they did. Very good quality of service took their time with the cleaning. I would recommend this service cleaning company.

Ti
Review №23

Excellent customer service, very professional and job well done. My favorite part was the smell of our new home. Will definitely recommend and use this company again.

Na
Review №24

The cleaning pros were courteous and professional. When the time was nearing overtime, I was informed of my options, and was given time to decide on an extension and the cost was given upfront.

Ty
Review №25

This is my second time calling on T&S to bail me out of a cleaning situation and they immediately came to my rescue, and have never failed to exceed my expectations. From the responsiveness of the owner himself to the deployment of a more-than-capable team, T&S is the premiere establishment for all of your cleaning needs. They will clean every nook and cranny, even those you forgot existed, and they do it with professional courtesy and with your highest satisfaction in mind. I will be using them on a monthly basis and recommend you do the same. You will NOT be disappointed!

Me
Review №26

Very professional, let my apartment impeccable. Would definitely hire them again.

Pu
Review №27

Jevaughn, Kani and Justin cleaned the home thoroughly. They kept me informed of any issues and what cannot be cleaned completely. I found the company honest without any hidden costs. Recommend for anyone trying to use a moving cleaning.

Ja
Review №28

I had a really great experience! Dominique is the best and she’s super nice. T, the owner, is the bomb and she’s super professional and made sure all of my needs were met!

Sa
Review №29

The staff at T&S Cleaning did an absolute amazing job from start to finish with cleaning and sanitizing my apt. The customer service was excellent and Jay was very patient throughout the process. My family and I welcomed a baby girl and wanted the apt cleaned for her arrival. The company exceed my expectations and I will forever be grateful. I have recommended them to my family and friends! I will most certainly be using their services again.

Je
Review №30

A+ 10/10 5 stars!! Exceptional customer service and professionalism from Jay setting up the cleaning for my 3 bedroom 2 bath single family home. Deloris was amazing. She spent about 5 hours at my home doing a deep cleaning and we could not be happier. The kitchen was spotless and she was super friendly. I highly recommend them!!

De
Review №31

The team was very responsive, extremely professional, and did an overall amazing job when it came to sanitizing and cleaning the studio. Definitely recommend. They have a loyal client in me from now on.

At
Review №32

What an amazing experience! Super easy and professional and “Q” was an amazing person to work with. She was polite, responsive, and very friendly. Would definitely recommend this company to anyone! Thank you!

Jo
Review №33

They cleaned the house beautifully in the agreed amount of time.

Pr
Review №34

Great company to work with, very professional and always willing to help you. We used them for sanitizing services and they were very thorough with cleaning all surfaces, the techs were also very friendly. We will definitely be using them again for a deep clean.

Ma
Review №35

I scheduled a cleaning before moving into a new rental home. They were absolutely amazing. They cleaned places I never would have thought of and worked nonstop for hours. I highly recommend them and intend to set up a regular cleaning schedule with them.

Sa
Review №36

I found the owner of this company to be highly professional and responsive.Although my first appt was cancelled due to an employee injury, I was able to reschedule for the next day. Natalia arrived within 1/2 hour of the scheduled time (Im flexible since I work from home). She was a very nice young woman, easy to work with and attentive to my explanations regarding what needed to be done. With a couple of minor exceptions I was very happy with the job done. I expect with repeated visits and familiarity with my house & expectations I will be even happier in the future.

Bo
Review №37

Fabulous cleaning, friendly staff, and amazing results! Thank you so much T&S cleaning. Came over 50 miles from their home base to clean my house and did it with only 2 days notice!!! Would highly recommend to anyone looking for an expert cleaning service and reliable company!

Ra
Review №38

Excellent crew, they did the thorough cleaning of our house in a perfect way. Not enough words to describe how professional they are. Would highly recommend them. Thank you!!

La
Review №39

Everyone was so polite. Did a very thorough job. Highly recommend.

Pe
Review №40

Not thorough at all. I had to follow behind them and clean the short and curlies they left in the bathrooms🤢🤢🤮...not mine!!! On top of it, they were there for an hour and a half instead of the 4 hours I paid for. They also scratched my stovetop on my $2k range. Trasha said she would fix it but never got back to me...in February pre Covid-19. I guess thats what I should expect from a Groupon special. Never again

Ka
Review №41

The service providers were easy to teach, arrived early, were very courteous and friendly and safe! Went above and beyond cleaning my poorly neglected condo!! What more could you want??

Sa
Review №42

I used T&S Cleaning Pro and let me tell you they save the day! I called them as soon as they opened and they were able to accommodate me with a same day appointment. The apartment I needed them to clean was a mess and they came with smiles on their faces and with all the cleaning supplies. Marylin, Tia and Chris got the job done and were extremely professional. I highly recommend them and will continue to use their services on the future.

Tr
Review №43

Awesome experience, they cleaned exceptionally well and didn’t leave anything to chance or question. Unless a lot of personal items are located somewhere and extremely cluttered, they will clean it without question. Staff was friendly and courteous. Would definitely use service again!

No
Review №44

We have three children and a dog. We needed a last minute cleaning and T&S was awesome!We love our cleaning. They was patiences, professional, and friendly. They listen to all my concerns and made my house feel like a home again

Gi
Review №45

The cleaners such a thorough job cleaning my whole home! It smells very clean and I’m very happy with the services I received today! Thanks so much.

Mu
Review №46

Reasonable price and very easy to work with flexible hours. Great service.

Da
Review №47

Chanel and Sandra did an amazing job cleaning my store!Very professional ladiesAffordable prices and quality service. Will use them again.

Da
Review №48

Although we haven’t actually received the cleaning services, I just want to take a moment to speak to the professionalism and customer service we experienced with this company. We originally came across this company after purchasing a Groupon. Unfortunately, there was some miscommunication and confusion as to the date we scheduled to receive the services along with actual details of the services. I was able to voice my concerns and frustrations with customer service and they immediately recognized their faults and validated my feelings. We were able to come to a mutual place of understanding and still schedule for a future service. We cannot wait to have our home cleaned by this team! I’ll be back to review the actual cleaning :)

Ka
Review №49

Very nice!

Ho
Review №50

Jay did a great job with the deep cleaning. He tried to clean every dirty spot and material in the house that have dust. The house was still clean a week later. He was also friendly and seems to care about business and his customers.

Mo
Review №51

I happened to work with the owners of this company, they are a very professional and expert for what they do, I highly recommended.

Br
Review №52

Great company, professionalism at its best also great customer service. If I would refer any company I definitely would recommend T&S cleaning pros. Thanks again see you soon

Am
Review №53

Great cleaning service! Super kind and want to please. Very helpful especially for me and my family’s busy lifestyle.

Ke
Review №54

T&S Cleaning Pros provided excellent service. I will be using them again at other properties.

Tr
Review №55

Hands down the best Ive ever used

Jo
Review №56

Very nice girl and listens to everything you ask to be done..also Jay very very nice and professional office people also polite overall very good and reasonably priced will call them again.

pa
Review №57

They did a wonderful job, and made an old house look new!

De
Review №58

Great service and professionalism.Gladly cleaned when I pointed out few areas that needed more cleaning.

Kr
Review №59

T&S Cleaning did an amazing job on my home (deep clean). The staff was professional, kept up communication, asked for my input and the office staff was also proactive in communication and professional as well. Our house was in need of some serious cleaning after many months of two adults working from home, a 1st grader learning from home and a toddler as well. COVID specific notes: Staff wore PPE and followed Covid safety protocols to a T. This is my third time using them and will definitely do so again.

La
Review №60

T&S was very professional and accommodating of our required service. If you are in need of cleaners, I would recommend them.

ch
Review №61

Amazing experience, great job. I recommend T&S cleaning pros anytime.

Da
Review №62

Great Service for a busy family.

Ba
Review №63

Very friendly and did a great job!

De
Review №64

Great service! Recommended!

De
Review №65

Good

An
Review №66

Very nice people, did great work

Ta
Review №67

Very professional, knowledgeable, and thorough!

Ad
Review №68

They did a professional job cleaning and disinfecting the office.

Au
Review №69

Excellent service, highly satisfied.

Et
Review №70

Church disinfecting

I
Review №71

Amazing team, the best in the business

ja
Review №72

Best service in town

Information
72 Comments
4.9 Rating
  • Address:One Gateway Center, suite 2600, Newark, NJ 07102, United States
  • Site:https://tscleaningpros.com/
  • Phone:+1 973-988-4665
Categories
  • Carpet cleaning service
  • House cleaning service
  • Cleaners
  • Janitorial service
  • Window cleaning service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Online estimates:Yes
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