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Dekes Auto Tech Inc
60 Sandalwood Dr, Newark, OH 43055, United States
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Dekes Auto Tech Inc

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Sa
Review №1

I would say they are the best auto shop I know, amazing operation and quality people. They will listen to your needs and go above and beyond in service. Always willing to talk you through your cars troubles and let you know what is going on. Highly recommended!

Ti
Review №2

I have taken all of my cars to Deke’s including a high performance roadster for many years. Deke has performed all of my needed repairs and is up front with details on what needs to be done and the cost. He has diagnosed and repaired relatives engine issues for far less than dealers. I highly recommend Deke’s for any of you automotive needs.

JR
Review №3

Excellent in every way!! Professionalism, expert knowledge level and genuinely outstanding workmanship and efficiency! During one of my repairs, I was overcharged but didn’t realize it. They called me a couple days later to reconcile and refunded me immediately. That’s integrity and I’m so grateful I found Deke’s. They’ve also helped me navigate some issues without trying to up sell and have always been very courteous and respectful even though I know nothing about auto repair. Thanks so much Deke’s!!

Ke
Review №4

As always a GREAT job! I have had repairs completed at Dekes several times. Not cheap, but you get what you pay for. Deke and his family are very professional. In addition I cannot sey enough about Sid, he is an expert!

Di
Review №5

When I call them I get my car in quickly. They diagnose it fast and they explain everything that can be done and stuff that I can wait on that doesnt have to be done right away. I appreciate that and the prices I think are reasonable I wont take my car anywhere else.

Ja
Review №6

When it comes to automotive repair... it is hard to find a repair shop that you can fully trust and have fair prices. Dekes is everything that an automotive repair shop should represent. They are fast to get your vehicle in, quick with the diagnostics and repairs, they communicate well and the cost of repair is fair. This is the only place I will bring my vehicles to for repairs and maintenance. Support local!

Be
Review №7

Always provide honest, expert service!

Ti
Review №8

Always a good experience... Very good people!!!

Jo
Review №9

Deke and crew have made it a personal project to really help us through a rare vehicle issue. Theyve gone above and beyond in all aspects of service. I wont take my vehicles anywhere else. Best service around and prices are super honest.

Ad
Review №10

Very reasonably priced, and very high quality work.

Ma
Review №11

Very helpful and knowledgeable. Am planning to have them fix my car this week.

Bi
Review №12

This is my first review ever written on the internet, and I have to dedicate it to this business. I will keep it simple. This is the most honest, professional and trustworthy auto repair business I have ever known. They care about your car. Go to Dekes and get your problem fixed without a headache!

Bi
Review №13

Professional great service

Do
Review №14

I’ve used Deke’s for oil changes and minor repairs for about 10 years and have always been happy with their work. Then, about 6 weeks ago my 2014 Audi developed a severe miss, so rather than try to make it to the dealership in Columbus, I took it to Deke’s, only 5 minutes away. I thought that the problem was a bad ignition coil or a plugged fuel injector…nothing serious. It turned out to be VERY serious. A valve spring had broken and the valve had dropped into the cylinder. Deke’s was able to diagnose the problem and do the needed repairs, which included removing the cylinder head, having the head machined, replacing the valve and valve spring, and insuring that there was no other damage done when the valve dropped. Deke’s had to order special tools and didn’t hesitate to tackle the job. They did an outstanding job. It was not cheap, but I have no doubt, a LOT less than I would have paid to have it repaired t the dealership. And my Audi is running GREAT again. I will not hesitate to go back to Deke’s for any issue that comes up with my cars. They are honest, very skilled, friendly and communicate well…I even got a follow-up call to see how the car was running a week after the repair was completed

Je
Review №15

Deke has always treated me very fair and is always accommodating. His shop is not the cheapest in the area but you get what you pay for and his is the best. The staff is very helpful and goes in depth to explain what needs to be done and would should be considered in the short term. I have never felt pressured into doing work just because they say it needs to be done. I trust their expertise and trust them with my vehicles.

La
Review №16

Youre bus driver 4U you.Well foes cant say that Ive really been to this place so I cant give you much of a review but I will say this I checked on having something fix and their price with a lot better than other people so but that Ill say the a pretty good

St
Review №17

They got me right in and did everything I needed. They also found a few small problems suggested to do in the future. The price is always lower than expected. Real professionals!

ac
Review №18

Ecellent service at a fair price. They are friendly, knowledgeable, and fair. They are dependable and always communicate my vehicles issues and tell me in ways I can understand. They are reputable and I highly recommend them for your vehicles maintenance and repair.

Ra
Review №19

I have used Dekes for the past 5 years and take all of our autos there. They work to your schedule, fast and prompt. Staff is professional and courteous. Shop and waiting area is clean and accommodating. Their knowledge and experience on a variety of makes and models exceeds dealership shops.

Da
Review №20

Garage was to change two spark plugs was not prepared to fix it, nor did they diagnose why engine light was on, and did not know how to diagnose hill assist system light on, when they were told 3 days before appointment, when I thoroughly explained what needed done.

Jo
Review №21

Great job on the fix and pricing. James communicated well and there were no surprises... except the repairs were less than expected. Definitely the go to place in Licking County.

Na
Review №22

My wife and I went here to diagnose a few issues our older impala was having and they figured it out same day, gave us reasonable quotes, and told us what could wait and what would need done to ensure safe driving. Very friendly crew and honest folks.

Ma
Review №23

I recently took my car to Dekes for two different service maintenance items and my experiences with both items were fantastic. The mechanics were extremely polite, professional and knowledgeable. They spent a significant amount of time with my vehicle to determine the issue, and completed all repairs in a timely manner and at a very fair price. I would highly recommend them to anyone!

Ga
Review №24

Best shopping town. Great technicians, friendly service and good communication!

Lu
Review №25

Deke, Brenda and their crew are incredible. They have the knowledge on vehicles from all corners from vintage antique early 1900s, muscle cars and exotic European automobiles. I am always impressed at how professional Deke, Brenda and their crew are each time I speak with them and visit their location. Very clean environment and never disappointing.

An
Review №26

We have had to take 2 of our vehicles to Dekes within the past 30 days. Both times they knew exactly what was wrong and were very fast at getting it done. They dont try to oversell you. If you want a quality repair I suggest you call these guys!!!

St
Review №27

Ron is awesome. Took the time to explain to me what was going on with my car.

To
Review №28

We are a service company and rely heavily on our vehicles. Ever since locating to West Newark we have had all of our commercial and personal vehicles serviced by Deke (approximately 15 vehicles). Its nice to know when you take a vehicle in for repair or service that its done the right way by using certified technicians and quality products. I have been using Dekes for nearly 13 years and look forward to many more years of great service.

Jo
Review №29

Visiting from Tennessee when my GMC pickup broke down. Towed to Dekes. Deke and his staff treated us great! Quick and accurate diagnostics, quality repair, and we were on our way the next day. Highly recommend!!

Ro
Review №30

I have had Recently large brake repairs .Dekes takes care of my three cars, This summer new brakes on two of my cars. They take care of my cars as if it was their own. Very dependable and honest service desk and Techs. Very high quality workmanship. Dekes has worked on my cars for years.

To
Review №31

Deke has been taking care of my cars for the past 25 years since he was Service Manager at Ron Klein Buick. He continues to take care of my personal cars, my company car, and my family members cars. I have always received top notch service and quality repairs. Deke recently went above and beyond expected to help a friend with a battery replacement. I highly recommend Dekes Auto Tech for any automotive need.

D.
Review №32

Where do I go to get my fast car (2013 C6 Corvette) ready for a track weekend? Dekes, of course. Two track weekends in a row, I need some emergency work/upgrades done. The first, was an install of a twin oil cooler...the bad thing was I needed it in 2 days. Thanks to Deke & Ron, I was up on my trailer and off to Barber MSP on time and on schedule. The second time was suppose to be a simple fix to my A/C and a noise I heard from my serpentine belt...only it wasnt my serpentine belt but a failed flexplate! Up on the rack Spooky goes for major surgery and off I go to the National Corvette Museum Motorsports Park for yet another track day on time and on schedule!Guess where I am taking Spooky before LSFest East?Dekes, of course!

Ch
Review №33

I recently took our vehicle to Dekes Auto Tech, after having a local dealer look the issue also. What stood out to me was that Deke was honest in his diagnosis of the problem with our SUV, and he did not give me the run around. He explained what the problem was, and was upfront about the possibility of another issue, but would not know until he started the work on it. Those whom I spoke with, Jonathan and Deke, were courteous, and set a clear expectation of the length of repair, and what the cost could be. When the job was completed they adjusted their labor hours as it did not take as long as they had anticipated. Dekes Auto Tech has my business, and I would highly recommend them.

TC
Review №34

Always helpful, fair prices, and honest advice.

Ti
Review №35

Deke has been servicing my cars for over 15 years. Fords, Hondas and now my Cadillac. He has done routine service as well as serviced complex electronics on many of my cars. Most importantly, Dekes service records are always up to date. Deke guarantees all his repairs and recently replaced my rotor pads on warranty after they began to chatter. If you want to have your car diagnosed, repaired and not ever have to bring it back for the same problem, take your car to Dekes.

M
Review №36

Excellent work on all makes of motor vehicles.

Ji
Review №37

Deke and his teams work is outstanding but it is his customer service that sets him apart from others. I recently experienced a rash of problems with my vehicle. Deke adjusted his schedule to suit mine and even allowed me to borrow his own vehicle to use ovenight when a repair could not be made in time for a meeting I had to attend.Thanks for your care, Deke!

Ku
Review №38

In praise of DekesDeke’s Auto Tech. That’s how they answer the phone at my mechanic’s place. Whether it is Deke, the owner, Brenda, his wife, Jonathon, who also answers the phone, or James, the newest phone answerer, the greeting is always the same. Underlying that simple message is a friendly how-can-we-help-you tone I’ve gotten used to over the years with our four-vehicle fleet.Deke is “my mechanic”. I was referred to him years ago by another fleet owner I trusted. “Great mechanic,” I remember him telling me. But a great mechanic doesn’t become your mechanic until you’ve been through real car troubles with him. If he just changes your oil, the bond is never made. It’s the real auto problems - and their creative solutions - which seals the relationship between a car owner and his mechanic.And we’ve been through car problems. My guess is that Deke and his great staff have repaired a dozen of my vehicles in the course of the last 15 years. He has guided me through several incompetent factory recalls. And most importantly, he has told me when I shouldn’t make a repair, gently helping me to guide a dying vehicle to its natural end.The atmosphere at Deke’s is different. His shop is fronted by a nice office area/auto memorabilia museum, with old gas pumps, car models and oil cans on display. Deke’s dog is often around the place. The place teems with activity you can watch through the giant window to the garage behind the front counter.Deke’s is family business and, as such, has the calm, confident, competent feel that oil change chains and auto dealer repair shops can’t ever seem to replicate.My wife calls Deke, Dr. Deke, because he diagnoses cars like a doctor. “What’s it doing?” Deke will ask and then immediately switch into an intent listening mode. “We’ll take a look at it and call you.”With Deke there is never a question as to the diagnosis, and unlike a physician, the cure is outlined clearly and priced. He has never steered me wrong but he has often re-steered me. “You don’t want to do that,” he’ll say, explaining why my idea won’t work.Finally, with Deke’s there is great pride in the work. Deke never has a problem explaining what is wrong with the vehicle or the repairs needed. In fact, he seems to enjoy explaining what this valve does or why the shake happened.I have to take the Accord there tomorrow. It has a shake that John explained starts at around 60 miles per hour but fortunately stops at 80. We’ll see what Dr. Deke says.

Ra
Review №39

Dekes shop has been great with prompt effective, efficient service on two of my cars. They are a pleasure to deal with!

BR
Review №40

If your vehicle is giving you trouble that stumps your typical backyard mechanic they will know exactly what is wrong with it and the best way to repair it. Trust this outfit

Information
7 Photos
40 Comments
4.8 Rating
  • Address:60 Sandalwood Dr, Newark, OH 43055, United States
  • Site:http://dekesauto.com/
  • Phone:+1 740-788-8200
Categories
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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