I acquired Ron DeMyers as my agent when he purchased my previous agents book of business. He provides absolutely very limited customer service, he adds no value and is non-responsive. He doesnt return phone calls, he doesnt provide any service to ensure claims are handled and resolved, he doesnt ensure addresses are updated in his system. I gave him over a year to provide a level of basic service before I transferred to a new agent; and he failed!. Stay away from this guy and his agency!