Went in for witness for me to sign the form for adjuster. We got email from adjuster Allstate stated to go to any office. They had no problem doing this for me. It took less 5 minutes after pulling out our policy number and gave my verification of ID. They signed.Since my agent is in Hayward which is 25-30 minutes away. We moved and havent changed agent yet.Their office is small but very neat on 2nd floor. I would recommend them as they are friendly.I would not recommend Kathy Clark 4510 Peralta Blvd #5, Fremont as she refused to do this and told me that I have to go to my agent in Hayward. She had a kind of attitude. I was not impressed with her service. Her office is so huge but that means nothing.I went to Kathy Clark first as its closest to our residence. So I went to the next agent which was Nolly Ingua. Everything went smoothly with no issues. I can see two different attitude and service. Its easily to make a recommendation for this agent, Nolly Ingua.