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Ron Gordon Watch Repair
280 Madison Ave #510, New York, NY 10016, United States
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Ron Gordon Watch Repair

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Dy
Review №1

Was fortunate enough to come across this watch repair when I was in Manhattan looking to get my watch serviced which I had been putting off for some time. They very quickly replaced my watch’s battery and set me up with a new band to go with it, which compliments it well.Very professional and I felt well attended to. Thanks so much!

Gl
Review №2

An excellent, professional repair shop. Staff were efficient, courteous, and upfront about pricing and timing. I brought in a basic Citizen watch for a cleaning and crystal replacement, and was extremely pleased with the results and turnaround time.

Ja
Review №3

Stopped in to see Mr. Gordon and his wife to have them give me a little background on a couple higher end watches I had recently purchased. They both spent time with my wife and I and answered all of our questions, and gave us great advice we didn’t even know we needed!! And after an hour or so, after examining our watches, and all the advice, they would not accept any money for their time. I would recommend them to anyone with all my hearth. Thank you both. Melanie & Jason.

Em
Review №4

I inherited a 1930s Omega watch from my grandmother, but the cord band was way too small - it barely fit around my wrist. Lengthening the band didnt seem like a big request, and yet I had trouble finding anyone who would do it. Even the Omega repair center in NJ refused to work on it and mailed it back to me!I live in NYC and found Ron online, who said hed agree to give it a look. I mailed it to him, and he immediately replied that he could do everything I asked! He replaced the cord with the exactly the same kind so that it looks original and did so faster than I expected. When I went in to retrieve the watch, he then spent about 30 minutes with me adjusting and re-adjusting to ensure that it fit my wrist really nicely.Ron and his assistant are very friendly, too. Highly recommend!

Ro
Review №5

I love these people! They take such good care of my clocks and watches. Really love how they are so nice, helpful, dedicated and very professional!

Bi
Review №6

These guys are very good at what they do. I had a watch that needed a new wrist band and they found a good match. Thank you.

Os
Review №7

I actually believe this is one of the best places to take your favorite watch in for a repair. He does excellent work. The store is very clean and sterilized. His prices are very reasonable and the work gets done by a professional. I recommend Ron Gordons Watch Repair.

Pe
Review №8

Have gone to Ron for simple fixes like bracelet sizing and battery changes as well as more complicated service and repair jobs. He even got a 1917 pocket watch up and running for me. Ive always been pleased with the quality of work as well as pricing.

Ta
Review №9

I brought in a vintage ladies Hamilton watch that was given to my Grandmother on my Grandfathers 25th anniversary with the company he was working for, and its engraved on the back so its very sentimental. Unfortunately it was in a dreadful state, missing the band, crystal, and hands, and it was definitely not working. I wasnt even sure if it was possible to fix, but Ron said he could do it. When I picked it up I was thrilled, Ron did such a beautiful job! (See the before and after photo.) It wasnt cheap, but given the extent of the damage and the sentimental value it was well worth it. I also got great service when I brought the watch back in recently for a couple tweaks. Highly recommended!

Al
Review №10

I had an excellent experience with RGWR. Dropped off my dads old Zodiac SeaWolf (over 50 years old) that had been sitting in a drawer for the last 20 years, along with my Hamilton automatic whose crystal kept breaking, without impact, in cold weather (Id tried three other repair services, including the official Hamilton facility, with no luck). Ron overhauled both watches and now theyre both running perfectly and looking great, too. With unmatched expert service and quick turnaround at a fair price, Rons reputation as a world-class technician (and font of timepiece knowledge) is well-deserved. Highly recommended.

Ni
Review №11

Brought my 16013 Rolex DateJust here when it mysteriously stopped working. Ron and his team were fantastic. They fixed the watch in less time then they originally stated, which was a nice surprise! I highly recommend Ron especially if you own a luxury watch and do not want to pay service center prices. I will certainly be back again. Thanks Ron!

Ro
Review №12

Took my vintage Omega to the shop for a battery replacement right before the lock-down began. Service and communication were both quick and tremendously professional. Ive used several other watchmakers in NYC and this was definitely the most pleasant experience Ive had. As I did not feel comfortable to come into the city to pick up my watch, Rons team accommodated me by arranging insured shipment of the watch to me. Would highly recommend and will be returning for future timepiece needs.

ge
Review №13

After 20 years of having my Submarine Oyster Rolex with no maintenance I decided to send my watch to Ron Gordon. At the beginning I was a little scare due I left my watch few weeks before NYC locked down everything. But Ron always update me the status on email and finally I have a very almost new Rolex. I am very happy how pretty is the bracelet now with no scratches and the watch is running perfectly with new seals and deep maintenance to the machinery. I am a 100% satisfied customer. Sincerely Geovi Rivera from Boston MA

Sa
Review №14

Rons watch repair shop is fantastic! Not many places will work on Rado watches but Ron was able to quickly fix the issue with my watch and for a great price. Highly recommend!

Ma
Review №15

Great service! Fixed an issue with the movements and refurbished the watch. Looks as good as new. Thank you!

Ch
Review №16

Unbelievable work and kindness from the shop owner himself. Very knowledgeable and fast. Was here about 2 months ago to replace my Watches band, in and out in 10 minutes. Came back today because I had a few screws loose in my watch. Once again, not only did it only take him a few minutes, he also tightened up a few more screws and had me out of there. And re the kindness, wouldn’t accept any money because I guess he just felt generous today. Thank you. The man is a specialist for many different watch brands. A customer for life.

Em
Review №17

Ron restored an Omega seamaster that is very near and dear to my heart. My father owned it for 20+ years before passing it down to me for my med school graduation. The work that was done was impeccable and the watch is back to its fullest glory. Ron is truly a master of his craft. Very professional and trustworthy. Greatly appreciate the service!

Bo
Review №18

Ron is the man! We have been a customer for many years and recommend the services at Ron Gordon watch repair without hesitation. As far as were concerned his service is what we compare all others to. Excellent quality of service from the front of the house to the back. No one does it better!!

Su
Review №19

Ron Gordon beautifully and perfectly resurrected my husband’s 60-year-old Omega, on which just about everything had ceased to work: both its function and appearance. The family is thrilled to have it back, alive and well. Thanks, Ron!

Ga
Review №20

I found Ron Gordon on Google when looking for a certified Rolex repair shop. My watch belonged to my Grandfather and was bought by my Grandmother, new, in the 1950s. After serving in the Navy in WW2, my grandfather returned to central Virginia to tend to the family plot of land as a farmer until his death in 1978. He wore this watch every day of his life and no one has worn it since. I mention that because it was pretty beat up from years of service on a laborer when I brought it in.Ron treated myself and my familys heirloom with the same care and respect that you would anticipate him to treat his own familys property. He provided excellent service, clear expectations on timing, and did wonderful work. Today I am now wearing that Rolex and it looks beautiful and works like the day my Grandmother bought it 60+ years ago. I would highly recommend Ron Gordon Watch Repair to anyone looking for service for their timepiece. I will definitely be back anytime I am in need of service in the future.

St
Review №21

We are from North Carolina and were visiting family in NYC. We took a watch we were given by my husbands father who served in WWII and was a POW in Germany. One of the guards confiscated the watch upon captivity. When the Allies approached at the end of the war, Steves dad asked for his watch to be returned. The guard returned it to him and it was gifted to his son, Steve. We needed to get the crystal repaired and read about Ron Gordon. We thought it would be hugely expensive because it is a very expensive watch. Ron looked at it, polished the crystal, charged $20 for a new band and we were on our way. We have 3 other pocket watches to send to him for refurbishing. We wanted to say a huge thanks to Ron and to his assistant for their great ability and for their going the extra mile to help us have this family heirloom.Steve and Suzy HannonNorth Carolina

Ti
Review №22

Excellent craftsmanship! I had two Omega watches completely overhauled by Ron. The 1973 Omega Seamaster, was completely rebuilt. Ron found a new original orange hands and parts! Amazing. The other a 2001 Omega Speedmaster was also completely overhauled, new face, crown and hands. Wonderful work, all authentic parts and excellent service. Real Deal a New York City treasure.

Va
Review №23

I did my research through Omega, then met with Ron Gordon about my vintage sea-master professional. This is a family heirloom, it had water damage, corrosion, needed the works. At a comparable price to going to Omega directly, I didnt have to ship it out, I was able to meet with the people handling my watch, and it was well worth the 8 weeks to have my watch presented to me looking like new.

Jo
Review №24

Ron is extremely friendly and took care of my Rolex in the same day. Will continue to visit and I recommend him to all watch owners.

Ch
Review №25

I was skeptical at first, but its worth the butterflies in the stomach because this company ensures you are getting the service you highly deserve. My two tone rose gold citizen watch needed to be repaired and was missing a closing band. As soon as I walked in the store Ron was able to trigger the problem instantly before I opened my mouth! I was shocked, so right away he explained the services I was going to get for the right price! Within a week and a day, I got a phone call from the company telling me that my watch is ready for pick up. When I saw the finished touches, I was blown away with the work he had done to the watch, it was BRAND NEW again not even kidding. If you want any type of watch to be fixed, RON GORDON is the man for you! I HIGHLY recommend all of you to get your watches repaired by this company without hesitation. You can count me in!-If you want GREATNESS Ron Gordon is the one for you.-If you want EXCELLENCE Ron Gordon is the one for you.-If you want QUALITY SERVICE Ron Gordon is the one for you!

Br
Review №26

Ron Gordon is the best watch dealer/repair shop in NYC. I have worked with Ron since 1992. He is a terrific dealer. Over the years I have purchased 6 watches - Tag, Breitling, Hamilton, Tissot - all at very attractive prices. His service is exceptional - providing high quality maintenance work on my Tag, Breitling and Rolex watches. I would not go anywhere else. Ron is a class act, pleasant to work with and skilled craftsman. I wouldnt go anywhere else.

St
Review №27

Ron is my go-to guy for any watch repairs. He got my Swiss made Bernex pocket watch working like new again. My wife had an heirloom watch from her childhood repaired there, as well as some maintenance on a newer Michelle watch. No job is too big or too small for him. He’s an all around expert:)

Ma
Review №28

Ron has provided excellent service over the past 4 years. Would recommend him to anyone I know and will continue using him for any and all watch related repair needs.

Ja
Review №29

As good as it gets. I brought in an old Heuer Autavia and Ron brought it back to life. His professionalism is top notch.

Li
Review №30

We were greeted with a friendly smile upon entering Ron Gordon’s watch repair shop. He was informative about the questions I asked, plus very amiable. He called me back in a timely manner on my Omega watch with the cost of the repairs. After receiving my watch back, Ron stressed the importance of taking care of my watch. His service met the high level of quality I expected. Ron Gordon’s is the place where I will take my watches in the future to be repaired. If you live in the Manhattan area and have an Omega watch to repair this is the place to go.

L.
Review №31

Terrible experience. Took them a week to exam the watch. Ron gave me the quote and cost twice as the manufacturers repair. I told them I would rather send my watch to the manufacturer since you guys charging twice as much. Shoot, the receptionist lady heard me taking my watch back she gave me the attitude and the owner Ron was the same thing giving me the rude attitude. Just be aware and go else where. Spend your hard earned money else where where people treating you like a human being.

ca
Review №32

Ron repaired my Rolex and Omega watches and now theyboth work like new again. Thanks for the great work.I will definitely recommend you to anyone who needstheir high end watches to be repaired.

Em
Review №33

Ron is the real deal. Took my watch and fixed it on the spot. Incredibly kind and authentic. Id recommend him to anyone.

Br
Review №34

Ron Gordon has been servicing all of our watches for over 18 years. Always superior quality service for a competitive price. Courteous staff, overall positive experience. Great prices in Hamilton watches too!

Le
Review №35

Very fast service! I’ve taken my watch twice to have links removed and added and was in and out within 10 minutes! Thank you so so much Ron!

G
Review №36

Really honest and nice local business. I took in a few watches that needed new batteries and a watch that needed a link adjustment. Charged me $25/battery (and he tested the seal for water resistance!) and $20 for the band adjustment. Made the repairs and adjustment while I waited. Would happily come back again!

Ro
Review №37

I would like recommend Ron Gorden Watch Repair. I have a Citizen Eco Drive that I managed to break the glass and a couple hands on. I was afraid I was going to have to replace the whole watch. It was a gift and I really hated just buying a new one. Being relatively new to New York. I didnt want to drop the watch off and never see it again. I did some research and Ron has a extensive back ground in watch repair and has been in business for quite sometime. I felt good about leaving the watch with him. I dropped off my watch they said they would call with an estimate when they got a price on parts. I was really worried that the price of the repair was going to be more than a new watch since most of the reviews where people with Rolex-es. I called back about a week and a half later and was told it was going to be just over 100$ and they could have the parts in two weeks. I asked if I could put a rush on. That was no problem for just a little more. I received a call a week later telling me my watch was ready. Im writing this because I read a lot of reviews and they where all about Rolex-es. I couldnt find anything on Citizen Eco Drive. If you find yourself in the same situation I highly recommend Ron Gorden.

Am
Review №38

Thankfully I found Ron on a trip to NY and he was able to change the batteries of my favorite Skagen dual time zone watch. This may not sound like that big of a deal, but my watch had been in a box for a year and a half because I could not find anyone with the proper tools to open the back in Calgary, AB Canada. I even checked with a couple jewelers in NY and they were unable to do it. Thank you Ron for giving life back to my favorite timepiece!

Jo
Review №39

I brought a vintage Rolex datejust to Ron Gordon Watch Repair for servicing because I had noticed more resistance and a sticky feeling when winding the watch manually. The watch could still be set, wound, would power automatically and kept time.Ron inspected my watch, but I declined to have the servicing done. When I picked the watch up, it did not work at all. It cant be set, wont wind, and doesnt run. When I called, Ron and his assistant told me that the watch wasnt running when I brought it in. This is completely false. Ron wound the watch when I dropped it off so that he could see what I meant when I described the stickiness. Ron provided me with a ticket when I dropped off the watch, which states my description of the problem: Watch difficult to wind.When I called to ask about how this could have happened, Ron told me that he discovered that the automatic wheel was broken in half. This damage does not appear on the estimate Ron sent to me for servicing. It also must have happened after I dropped the watch off, because I had been wearing it for several days before bringing it in, and it was running and the automatic winding function was operational. Rons assistant yelled at me on the phone (I asked her to stop yelling so we could discuss) and ultimately hung up on me.I do not know if Ron damaged the watch in an attempt to upsell me on unnecessary repairs, or if he accidentally damaged the watch while inspecting it, but based on the damage to the watch and the completely dishonest and unprofessional way they responded to my inquiry, I highly recommend taking your business elsewhere.

Lu
Review №40

Ron is a very friendly and knowledgeable guy who helped me adjust my watch free of charge!I’ll definitely be returning when in need of a repair or advice surrounding my next watch purchase.

Jo
Review №41

I recently purchased a new Breitling Watch as a gift for my wife from Ron. The experience with Ron was excellent in every way. The price and service were superb. I define integrity in business in a simple way, you treat customers with respect and you do exactly what you promise. Ron met that criteria with perfection! After visiting many of the large fancy retail watch stores in NY and DC I was very satisfied buying from a true gentleman! Thanks Ron, Ill be back!

Jo
Review №42

Profesional staff and great price. Needed to replace a battery and watch strap, service was efficient and seamless. Will be my go to place for any watch service I need.

ro
Review №43

I loved working with Ron. I had him repair my entire familys 4 TAG watches. He is very honest and his work is the best. I would not bring my familys watches to any one else.he is very reliable and what he told me needed to get done was fixed as quoted. This was a great experience.Customer service is also the best, they called me and told me that my sons watch was ready and as reported it was ready for pickup. Thank you Ron for everything.

La
Review №44

First time visit and I was so impressed with the friendliness and professionalism of the staff. I just needed a battery replaced but without an appointment they helped me right away, performed a stress test on my watch and had me in and out in a very timely manner. I will absolutely send my friends here. What a great experience. Its nice to know that customer service still goes a long way.

Se
Review №45

I brought in my Tag Heur that had minor water damage from being in a swimming pool. The unfriendly lady told me that she would get back to me in a week.A week later I followed up. She told me that my $1,000 watch would take 8 weeks to repair and would cost $700. I was in shock and was also taken aback by her abrasive attitude.I told them that I wanted a second opinion so picked up the watch and took it to a reputable place in New Jersey. $45 and 3 days later I have my Tag back good as new.What a shake down!

We
Review №46

We dipped off a vintage watch handed down in our family. Ron restored it to all its glory and it is a beautiful piece we will have for years to come. Ron Gordon is the ONLY trustworthy, reliable place to have your watch repaired!

Ka
Review №47

This is my go to place whenever I buy a new watch and need to resize the link. The service is always great and they work pretty fast, not to mention fair pricing.

20
Review №48

Ron did a great job repairing my Cartier watch. Classic New York shop tucked away inside of off Madison Avenue. Friendly and knowledgeable.Thanks Ron.

Mi
Review №49

Had a Rado watch that I wanted to switch out a metal band for a leather band and took it to 4 different places in Florida that said either it couldnt be done, that there wasnt a bad that existed for the watch or were perplexed on where to start. Thought the watch had been butchered! But sight unseen, I mailed my watch to them explaining my plight off of a referral from my Uncle. Not only were they able to save my watch, they installed a factory leather band (which was one of a kind) and was able to speak to Ron himself to thank him. Excellent work and great service. Highly recommend!

Mi
Review №50

Quick service! And very reasonably priced - I got my watch battery replaced for $15. Cash only though!

Da
Review №51

What a great find --- a neighborhood small business that focuses on client service. I went in for two battery replacements at the recommendation of a friend. I fully expected to have to leave them and pick them up later. But they did the work immediately. When I then inquired about polishing the crystal of my vintage Rolex he took a look, went out back, and came out 5 minutes later with the crystal looking like new. Good prices and friendly, responsive service. I am glad I found them.

Br
Review №52

After breaking the bracelet on my Tag Heuer in a minor bike accident in Amsterdam, I felt naked without it on my wrist. Landed in NY and Ron totally hooked me up in less time than Kim Kardashians first marriage! Ron is the absolute gold standard! I wholeheartedly recommend him!

vi
Review №53

I have been going to Ron Gordon to 11 years for my TAG and other watches, He is most knowledgeable and expert on watch and watch repairs. I prefer going to Ron Gordon over any Service center.

Be
Review №54

Easy and quick. Got my old watch as good as new. Loved this place and the price is very reasonable.

Ch
Review №55

Quick and easy service for a good price. Very helpful!

Er
Review №56

Been going to Rons for about 30 years. Once you see how meticulous his craftsmanship is, you will not leave your watch with anyone else. He has repaired watch after watch after watch. Rolexes do not go to Rolex, they go to Ron. Fast, efficient courteous service. Even my century old vintage tabletop clock was repaired by Ron. Even my friends have gone to Rons and have become repeat customers. THE best.

Yo
Review №57

I couldn’t speak highly enough of the service Ron provides - professional, honest, knowledgable and so helpful with sourcing an original watch band for my watch. Highly recommended. Helen Cavill

St
Review №58

Walk in for a repair, good price, great service, and a cold water on a hot day in no time flat.

Ri
Review №59

I brought my Rolex Submariner and my Omega Speedmaster to Ron for service because they were not keeping time. He serviced the watches and rewaterproofed them. They both now keep time and look great. Thank you, I will recommend you to all my friends and anyone reading this.

La
Review №60

Once again, a successful and fairly priced service on a watch. A+ experience for the second time. Before you send your watch in to the manufacturer for a really expensive service, bring it to Ron Gordon Watch Repair to assess the issue.

ev
Review №61

Outstanding service and craftsmanship. Ron repaired and restored an old Glycine pocket watch and it now runs perfectly. I was referred by a buddy who is a watch expert himself and I now know why he sent me to Ron. I will now be pleased to refer others as well. Highest ratings.

Pe
Review №62

Have travelled to many cities for the past year seeing if I could find someone to adjust the stretch wristband on my deceased fathers heirloom watch. Ron was the first watch craftsman who understood the mechanism and explained that while its a costly and lengthy task that it could be completed so I could keep the original wristband. Others up to that point had only suggested to buy a replacement band.Ron understood the intrinsic value placed on the piece and treated the piece with the utmost care and respect. He didnt bawk at my request but was very honest about the process and mechanics in their entirety.The adjustment took a few days and you cant tell where the band was split to remove the links.Even Rons secretary Lolita was very respectful and followed up with me when my watch was ready AHEAD of time!Really a great experience. I am so very thrilled and thankful to now be wearing my fathers watch he wore throughout his life. Thank you Ron for your knowledge and skill. Thank you Lolita for your coordinating the process.I look forward to using your excellent services in the future!

Ch
Review №63

Great service

Mo
Review №64

Ron is arguably the best watch maker in New York. Always professional and courteous he does excellent high quality work. I have had a number of watches serviced by Ron including Rolex, Omega, Tag, Citizen, and Panerai. I have found Ron work to be as good as any manufacturer and in many cases he completes the job faster. I would not hesitate to reccomend Ron to anyone for all their watch repair needs.

Re
Review №65

Such a pleasure going to Ron Gordon...amazing service, honest, and wonderful team. My top choice for all my watch needs (parts, repair, etc.)!!!

Cu
Review №66

Ron Gordon has been taking care of my watches, all of them fine vintage pieces, for many years. He provides superb service at a fair price and I couldnt be more pleased. I travel a fair distance to have Ron do the work, but I wouldnt trust anyone else.

MI
Review №67

Anyplace that sues someone for an online review should be avoided.Bad move Ron. It will be interesting to see who else comes out of the woodwork, I am sure you have used this tactic before. Unfortunately for you, not everyone can be bullied or intimidated by your bizarre behavior.By the way, all potential customers should remember this. If Ron has money to blow on a lawyer to sue over an online review, he is charging way to much for fixing watches. Protect your wallet around this guy.

Ke
Review №68

Excellent service and good prices.

Pa
Review №69

This may have been a honest mistake but Im not sure. I was told my watch stopped working because it was dried out and needed a full service, which isnt too crazy. Approx. $850. I opted not to have this done and brought my watch back home and had my local watchmaker look at it. He found a tiny piece of dust of blocking a gear on part of the winding mechanism and fixed it free of charge with minimal work. He also said it did not need cleaning and was still looking good from its last service 4 years ago. Additionally, to suggest I buy new hands on a 69 Seamaster is a bit silly when they are only slightly tarnished and original. Anyway, maybe my watch wasnt expensive enough to warrant a real free estimate or look at thoroughly, but Im not impressed.

mi
Review №70

Ron recently overhauled my pre-moon Omega Speedmaster Pro.It had been non-operational and sitting in a closet for 30+ years. As promised, the watch was returned to me looking brand new and functioning like it did in 1968, when I received it as a gift. I knew when I read Rons Bio that he could be trusted to treat the watch with the respect and care it deserved. I would not hesitate to recommend him to anyone needing top-notch watch repair.

Da
Review №71

Repaired my Oris three years ago(perfect). The spring bar can loose and he fixed it for me on the spot.

M
Review №72

Ron is awesome - my husband and I have been going to him for decades. He does a great job of servicing our watches - from Omega, Rolex, Tag Heuer, etc. He is also patient, careful and his prices are very fair.

Gl
Review №73

I had my Rolex and Omega serviced by Ron he did a great job they both work like new again, I highly recommend him.

Mi
Review №74

I brought three very upscale watches that were also of great sentimental value to Ron. I cannot praise his work enough. He is the best watchmaker in NYC. Oh, also the most friendly and helpful too!

Wa
Review №75

I collect Hamilton wrist watches and pocket watches, and Ive used Ron Gordon in mid-Manhattan for twenty years. I love mechanical watches, and, in my experience, Hamiltons self-winding day&date watches need repair/rebuilding once a decade. Rons thorough and careful, and I prize the watches he works on.

Jo
Review №76

Ron is a master watchmaker.He is the only one I trust to repair my vintage watches.

Di
Review №77

Ron is the best! You can be sure of that!He will make a real effort to bring your beloved watch to life.

Ad
Review №78

Super accommodating- very quick. I already recommended to a few friends and will be back!

Fr
Review №79

Ron did a great job repairing a rare vintage watch of mine. Great customer service.

Pe
Review №80

I sent two watches to repair. Both were done fine and speedily. Good, friendly service and very approachable.

Br
Review №81

They ordered the watch I wanted, and had it for me a few days later. They were very friendly, fairly priced, and I love my watch! They are located on the 5th floor, the entrance is by the McDonalds, just walk past the doorman. Well worth the search to find them.

An
Review №82

I needed two watches sized, so I walked over to Ron Gordon Watch Repair. No wait, service with a smile, and I walked away with two perfectly sized watches. Ill definitely head back here next time I need any work done.

Ro
Review №83

Ron Gordon does great watch repairs and guarantees his work for 6 months. I have only had good experiences here and recommend it for friends

Sa
Review №84

They brought my favorite watch back to life! It feels as if she is new again! Thank you.

Ad
Review №85

Ron Gordon Watch repair Store repaired my Rolex watch and did a fantastic job, I am truly happy with the service and will be bringing all my work in the future to Ron Gordon in NYC and also I will highly recommend him to my friends.

Da
Review №86

There was a sense of apprehension upon my first visit to the offices of Ron Gordon at 280 Madison ave NYC, which were validated and confirmed, when they appraised the very modest repair to my Baume Mercier watch. Notwithstanding the ridiculous time to make these minor repairs (8 weeks minimum), it was the rigidity of the exorbitant cost and the lower east side manner in which the proprietor engaged me to extract the $$. The only watch I may consider to have repaired by Ron Gordon would be a Mickey Mouse watch (if I owned one), which would surely complement his business acumen.

An
Review №87

My IWC watch stopped functioning so I googled IWC watch repair in NYC and Ron Gordon came up, so I took my watch there which was a few blocks from my job. I spoke to Ron Gordon personally and I felt comfortable enough to leave my watch with him for his observation on the repair cost etc. I Got my IWC back from Ron Gordon watch repair and my watch was done beautifully, keeping perfect time. I was given tips how to take care of my watch. I felt very comfortable knowing that Ron Gordon does all his repair work on premises. I will be recommending Ron Gordon to all my friends and family with their watch repairs. His service was excellent and professional. I do admire these qualities in him.

Ja
Review №88

I was a customer here a few times and the service was decent, your usual jeweler etc. When I saw that someone posted a bad review and the owner of this store tried to sue him over it, I was appalled. Sometimes people arent happy with the service they were given, thats business. I will for sure never bring my business here since the owner might sue me if I am not happy about the service. I will be taking my future business elsewhere!

Ma
Review №89

I had my Rolex Oyster serviced by Ron Gordon. I would not trust it to anyone else - he did a terrific job - looks like new. Thank you.

Su
Review №90

I took my husbands exceedingly distressed Longines watch to Mr Gordon - the results are outstanding and the watch is spectacular. Mr Gordon is an absolute master of the art of watch repair.

Er
Review №91

Ive been going to Ron since 1993 he provides excellent service and all his repairs are top notch. I work in the television business and a lot of my colleagues bought there stop watches from Ron back in before the digital era. I was just at Rons and he replaced my battery in my TAG HEUER watch and now it is running like a charm. I recommend Ron Gordon to all my friends and his assistant Lolita is very knowledgeable of the watch trade. from joe lagrotte

Vi
Review №92

Ron Gordon makes sitting in 2.5 hours of traffic from the East End of Long Island worth the commute!After two attempts from other watch professionals taking apart my brietling, I decided to let Ron take a look and I’m sure glad I did. He is a true professional that knows his business. Ron was very thorough in explaining what he was going to do with my watch, and it was delivered in a timely fashion.My Brietling came back looking newer than it did when I bought it!I will recommend Ron Gordon to anyone with any Swiss Watch problems and definately use him again!

Kr
Review №93

If I could give 10 stars I would. Ron Gordon Watch Repair refurbished my husbands Jaeger-LeCoultre watch from 1970. I spoke with Jaeger-LeCoultre and they wanted a lot of money and almost a year to complete the repair withOUT a guarantee, Ron did it in a few months and was very reasonable. ANY repairs need to our vintage watches will all be done by Ron Gordon. Thank you!

Ar
Review №94

Impressive quality of work. He did a refinishing and polishing of my Tag Heuer and after the work was done, it looks brand new.

Al
Review №95

From now on this is the place where I bring all my watches next time.Mr.Gordon answered all my questions honestly and very professionally. I brought 2 Movado and 1 Lohgines. Before caming, I spent 1 our to call Movado Customer Service. They promised to replace batteries for 2 weeks(!!!!) Mr.Gordon replaced all three in my present for 15 min (!!!). I needed additional link for Logines. Mr. Gordon made a few calls trying to solve this issue. He call to manufacture.And explained that this kind of bracelet was discontinued . His attitude and his lady-assistants attitude was very nice and polite. The price was very reasonable.Plus, he made water resistant test without additional charge. It is very hard to please people, but you are doing excellent and professional job. Thank you, Mr.Gordon

Mi
Review №96

Truly top notch service and expert repair.Thanks Ron for returning my Rolex to better than new condition.

Mu
Review №97

They have provided excellent service in her locality.

Ro
Review №98

Personal Service with a great deal of knowledge and professionalism.

Wi
Review №99

I dont like this Gordon fellow. I suggest you stay away.

Ro
Review №100

Outrageous ripoff! Estimate over $500.Go somewhere else.

Information
14 Photos
100 Comments
4.5 Rating
  • Address:280 Madison Ave #510, New York, NY 10016, United States
  • Site:https://rongordonwatches.com/
  • Phone:+1 212-869-8999
Categories
  • Watch repair service
  • Jeweler
  • Watch store
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
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