Although I had a good watch,the customer service I received was shocking. The value of my belongings is not valued by is worth but by how much I value it, and I expected the same. I will not come back.He didn’t think my watch was worth anything and was questioning why I was even there to have the face replaced.I had read good reviews the year before and went to get my crystal face replaced, shockingly it popped off a year later.

Fixed my watch so I was happy.

Proprietor is deeply knowledgeable and friendly. I go here for all my watch and jewelry repair needs.

Nice people, give great advice, genuinely trying to help the best they can.

Id like to thank Ilana Fine Jewelry for doing such a great job overhauling my vintage automatic Universal Geneve. It now keeps great time and runs through the night without stopping. They gave me a free estimate and provided servicing the watch at a reasonable cost. The time frame for the repair was great. They provided quick, smooth, and friendly service. Paul

Came here to pick up an item for a client. Friendly and knowledgeable.

Great service - super speedy. No fuss. Easy peasy watch band adjustment. Less than 5 mins, with friendly chat and smiles.

Amazing customer service and workmanship. They have repaired several watches for me in the last 10 years and I have never had a complaint.

Amazing, very helpful people, helped me out with my pocket watch and found out its from 1840!

Super quick and very professional!!

Great people.