Love that the vacuums are free! Although I didnt check it out myself, I was told that you can shampoo your rugs for free as well so thats Cool π. I paid $2 for 5 minutes using the vacuum at 7-Eleven and it wouldnt barely suck anything up. Couldnt even get it all done in time but then went to Tommys and was able to do it free. Vacuums are MUCH stronger too so thats a win/win π
I had come here to run my new car through the carwash but didnt realize my car was too low (Porsche Cayman S) to go through their machine until I was already up to it. They helped back other cars to get me out and then hand washed my car without an overcharge which was stellar of them. I knew I got an even better wash than had I gone though the machine. I tipped the worker well, he really cared how the car looked and I appreciated that. Thank you Tommys Express!!!
I locked my keys, wallet and phone in my car at Tommyβs Car Wash today. All the young people working there were super nice and very accommodating! Helped me get in touch with AAA and gave me a nice cool place to sit and wait!
This place is awesome! Went with the friend who washes his truck there all the time. Went in there this morning expecting to pay to use the vacuum but not get a car wash and they told me they are free all the time. And they work great! Definitely going to be a repeat customer
Nice place. I really like the floor mat cleaner
Paid for the extra for the wheels and the wheels did not look completely clean after going through the machine. Vacuums are kinda weak. They dont take all of the dust off the carpets.
Everybody here is so helpful! Haleigh was super nice to me when explaining the different washes and vacuums. The owner I believe is Jeff, super nice guy and the employees love him!
The vacuums were not the best. For the price, the car wash couldve been better.I do like the mat cleaner, but honestly Ive been to other full service car washes that offer so much more. Im not satisfied and probably wont go again.
I been a member for a while now. Love it. Very convenient. Since i have 4 cars. My only issue is when it goes to dry your car. My car is sometimes left with soap and a lot of water on it. But for 58 dollars a month to do 3 cars. I really cant be super picky. But other wise great job guys. Your staff are super cool kids.
Free vacs for vehicle. Clean and cheap detailing kit. Best vacuum in the area for sure
Nice and fast - although Tommys is often busy, they are efficient at getting everyone through the car wash in a timely manner. They even offer free vacuums! We opted to get a car wash and also purchased one of the little cleaning kits they provide for customers to use for detailing. Thank you for the kind and fast service!
All the workers work really hard. Tommyβs is always busy and I never see the trash cans overfilled and I thank them for that. Maybe just a little more time on the dryer end in the car wash π and my car always smells good inside from going through the car wash.. I wish they offered a bucket with water and solution so we can brush wash parts of the car that the car wash might miss.. I will never go anywhere else except when I have to drive Uber at 4 in the morning and I forget to vacuum and wash my car so my riders do t have to enter a dirty car.. keep up the good work guys n gals you are all πgreat workersπ
Great service and value for ride share drivers. The one area that needs improvement is the spacing of the cars going through the wash is a little too close. they should wait for a car to get through the first set of brushes before having the next car enter the tunnel.
Great car wash experience, especially with staying in the car! Kids would love it. Heck, I loved it! New car wash on US19, just north of SR54 on the west side. and coupons available. My first wash was free. Vacuums are available and so nice to have one for each side of the vehicle. Location is convenient and staff was friendly.
First time Iβve use this car wash.My tires rims and the bottom part of my car could be a lot cleaner.The number you provided here is not a working number.
I visited Tommy Express on US 19 and SR 54 on May 16th, 2021. When I pulled into the cashier area, I was greeted by a man named Christopher Milo. The interaction I had with him made my day when I was really down. He made me smile instantly and made my experience a great one. I called the establishment and spoke to the manager about how good of an experience I had and he was very happy to hear it. Between my interaction with Christopher Milo and my interaction with the manager, itβs clear customer service is a priority for this establishment. In addition to that, my car was very dirty and had pollen on it that had been stuck for awhile. Going through this car wash got all of the pollen off and made it look beautiful. This was not my first time at this car wash and it definitely wonβt be my last!
Quick & Easy, car goes on a moving platform & cleaned good. Vacuums are free if you wash your car or not. Car is dried by blowers, no hand drying.
I have been in the car wash business for 35 years Bought the top of the line package wills didnt come cleincome claim still dark mud in the wheelwheels and the tire dressing machine is a joke I knew I should have went to a hand car wash
I sincerely dont understand why it requires THAT many employees to run a car wash, but the cat was clean and everybody was pleasant to deal with.
First time going, staff is friendly and knows what they are doing. Like that I get free mat washings and vac but you need to bring your own towels. Overall awesome car wash
Come here sometimes for a quick clean. Some vacuums dont suck up as good as they use too. But would recommend
We love coming here! Great attitudes among the staff and the vacuums are great!!
I absolutely LOVE this carwash.It is unlike any other. The carwash itself gets your car very clean, unlike most. And the vacuums work 10 times better than any other wash Ive used.I use the app and pay 35$ a month for unlimited washes with the top wash which is the worksAbsolutely worth the money and I would recommend to anyone looking for a good touch free car wash.Overall very well maintained as well!
Please see edit below:Expensive but good customer service as and to be fair mediocre car wash. For 20 my car should gleam...it didnt. Dirt still lingered on the sides and no it hadnt been there but a couple days.EDIT:As promised Tommys came for the win today as I returned for the free wash. Im not sure what happened on new years eve but this time I was extremely surprised and IMPRESSED to say the least now this was what I expected. I absolutely will return! Thank you SO very much Tommys!! Ive placed two photos. One was on new years eve and the other from just a few minutes ago β€ Thanks again.
This car wash is super convenient. I pay 40$ a month for unlimited car washes of the best quality...I go once a week and it pays for itself completely. Only issue i have is the vaccumes sometimes are stuffed and dont have suction, they need to be on top of that more and it would be perfect
Ordered the best wash... Car wash was quick maybe thats why all the my car wasnt to clean... Vacuums SUCKed and not the way I wanted them too... Horrible absolutely no suction!! Tried one then one vacuum.. Did like the 3$ Detail kit so for that Ill give it ββ
Awesome car wash. Excellent customer service I love how easy it is to use the app I would give them 10 stars if I could.
Yes for a quick wash. No pressure scrub by employees for trouble spots and the vacuum cleaners suck and suck poorly. No great attachments for the hard spots and not complimentary cloths and glass cleaner.
Awesome Your car ride on a conveyor belt instead of driving your car through rails and you can dry and vacuum your car once your out of the wash
Best car wash my car look great when go thru the wash bay love
Customer service was good, wash was very good. For not having been washed in a few months. It came pretty clean, and the free vacuum is great. I would think the monthly membership, would keep your car very clean. No damage, and your shine was impressive. Will return.
One of my favorite places especially since the pandemic...excellent staff, friendly and courteous
Great car wash but lately vacuums need attention
Ive been a member since they opened and I used to love it. Recently, the wash has been leaving grease on my car and the dryers are aimed too high to dry my car so I have to towel dry after the wash. It was never that way before and really defeats the purpose of the place
Great wash with free vacuum. The staff is really nice and easy to work with. I have had a membership with them for over 6 months now and have never had any issues and can wash my truck as much as I want to.
Best drive through car wash ive ever had.
Was great definitely try it they even sell a 3 pack to clean the inside of car if you forget your own stuff
Fast friendly service amazing car wash gets youre car very clean but the vaccums do not work very well
Place is great but PLEASE put a wheel/rim pre-wash bucket with brush somewhere so we can do the rims before going thru wash. The car wash alone doesnt clean them good enough. Thanks
It was fun cleaned our truck good
Great place, friendly staff, very clean .. thank you
Bent my license plate, but couldnt get the bugs out a muy grill. Nice facility
Is nice and quick is kinda confusing at the first time, but once you understand is easy. The staff is very nice and helpful.
Im impressed!! I was in Port Richey from out of town and decided to pick this gem of a car wash. Thats a lot because no lie, there must at least a dozen car washes, if not more, on US 19 between Port Richey and Palm Harbor! I chose Tommys because it looked clean (no pun intended), it looked new and I liked the color of the building, eye catching! Love the free vacuums, though I had a little of an issue with one of them. It was blocked up with papers, pencils, and hair ties (some people) π, that stuff should be thrown away. At any rate, I had to go through the cashier lane since I didnt have the app or gift card and the employee working was so nice and professional! He explained their offers well all with a smile. He even got a little treat for my little dog which added that extra touch. I chose the $20 wash which is their top of the line wash I believe and it did a great job! I couldnt believe my rims! These rims are so difficult to clean and yet this car wash made them spotless and my tires shined! I live in Tallahassee area and I hope there is one there. I would definitely be a regular if there is!
The staff are very friendly and its a nice place but I every once in a while I go I notice small scuffs and think thought it will buff out, no big deal. But today I then noticed this scratch on the side of my door that went though my paint. I know its not from anywhere else because I havent left my vehicle anywhere else besides house since the pandemic started. This is my third month on the ultimate car wash ($35 a month) and definitely my last. Im very upset because I just got this car and swore by this carwash because how well it performed until today.UPDATE: I received an email from their claims department practically stating that they didnt cause the damage. What a joke of a company. I dont know why I expected a resolution.
Customer service was great. Fast and thorough wash.
A good car wash, with lots of options. Monthly wash available. Vacuums, mat washers. A great place, when you leave your car is happy too!
Cool to have free vacuums, just that they dont have much power! Barely vacuumed up anything! Ive tried multiple vacuums there as well!
When I used this car wash and paid for the most expensive wash the car wash ripped off my side quarter panel and when I said something to the employees they went and got the piece that was ripped off my car and didnt even offer me a refund or a free car wash nothing at all
SO FAST PACED, SO SALES ORIENTED, SO IM STILL TRYING TO UNDERSTAND WHAT I BOUGHT! but, sure beats the heck out of doin it yourself.
They are super awesome. 8 bucks and your car is cleaned. And 20 for the works. You can vac your own car. 3 bucks you also get all the self cleaning kit
Just got done with my first experience. I came to have pollen and bird feces removed from my car. I paid 16 dollars to have the machine clean my wheels as well. Afterwards going to the local wawa to put air in my tires, the wheel wells were still dirty and there were still remnants of bird poop on the car. The employees are nice, but the quality of the wash was not worth the 16 dollars. I completely understand this isnt an in depth detail cleaning and was equally prepared for some dirt to be left over, but the stuff didnt even get the bird poop of my window or in front of my car. My garden hose and some windex could and will do better. I didnt vacuum and I am glad I chose not to based off some other reviews. It makes sense why the line goes so fast, they just shoot you right through and rinse your car. Very disappointed especially because the facility looks nice too.
Vacuum did not have any suction had to go to 4 different vacuuming stations to find one with power also no tire shine on tires will never use again
Love it waxed my wifes car looks great the kids love going through great lighting effects
Free self vacuum and automatic car wash was impressive. I got the $16 with wax and shine, looks strip ready
Just paid $16.00 for car wash, it was terrible, didnt clean car very well and had to dry entire car.
I was excited to come to this car wash, up until I pulled out and parked to vacuum my car.It did not clean my car very well- AND it left scratches all over the hood of my car!! I take very well care of my vehicle and seeing a million small scratches is infuriating! Nothing can be done to make it right, as it should not have happened. I will continue to tell everyone not to go here.
Vacuum is less than ideal. No towels to finish drying.
Good car wash, most drive through dont get all the seduces this on did.
The buffer spinny things at the end dont touch my truck, guess theyre for show?
Vacuuming available is terrible super weak washes are average but looking forward for other places to open up
What incredible experience. Your baby and you show up dirty and with some fancy mechanically cleaning and scrubbing technology, THERE IS HOPE; for you both now. Purdy & Shiny
Get free car washes at kia but they have an attitude at Tommys they nice and no wait
$20 for the works and my car still looks not clean the vacuums have poor suction I should have stuck with arlands way better my car is spotless after their washs.
Very clean and good customer service as well...their equipment is clean and up to date as well
The workers are great, take your money with a big smile and ask how your day is, now my suv clean n shiney
Great wash, free vacuum, and Mat machine cleaner..Life was good at the Carwash
The customer service is outstanding, Very clean wash every time- quality service at a great price! Highly recommend this wash over any other.
This car wash is amazing and couldnβt ask more from a car wash service. Easy to ride the belt, if youβre not happy they usually let you go through again. Free vacuums, the place is very clean and the staff is very friendly. Itβs great having a membership and being able to use any one youβre near.
Good price and in and out quickly.
Got the 20.00 a month car wash. Like the car vacuum setup also. The wash does a good job.
The staff is super friendly. And it is always so fast and easy to get your car washed. Vacuumed and they actually have a mat washer not just a dry machine for them. I love it
Love this car wash monthly use free vacuum and staff very friendly
Convenient and easy to use. Automated Car wash so it doesnt get everything. Great service.
Its the bomb! Super clean wash, no haggling or upselling, floor mat cleaning machines for FREE, very reasonable subscriptions that allow you to just drive right through. And they are popping up all over the area! Whats not to like?
You guys are killing me with clogged up vac heads. Love this car wash but last 3 times here I have had to move my car to a working vac.
Very cnvinient and the cars getting cleanedWell done.
Always clean and maintained well. I have a membership and its worth ever penny. Im very happy to get my car cleaned there.
They have a cool monthly price for unlimited auto washes, of different levels. Which, are a bit pricey for me, but perfect for someone who likes to keep their car sparkling all the time... Also, they have like 20 free vacuuming stations. Anyone can use. They include other items, you can purchase, to clean the interior.
Good place very friendly service. Very clean.
I pulled in this morning at 8:40. The gentleman was unlocking office door. I said whatβs up?, he said we open at 9:00! I said, I guess Iβll vacuum my car til 9. He told me the vacuums are always open. I didnβt know that an I appreciate him informing me. So, I did an extra good vacuum an am bout to wash my car. Guess He opened early for the customers bcuz I saw cars going through. This is the type of business that deserves to thrive! π₯³ Thank you all here in New Port Richey for your consideration.
It is sometimes a good place to go but sometimes they leave soap bubbles on your car
Staff always friendly and my car always looks so shiny and new after. Thank you
Makes car washing easy
Best wash I have ever been thru. Fast and efficient. Good vacs.
The app is simple to use the car looks great and I love the ability of putting my mats in a water washing machine
The cleanest club Iβve ever belonged to. Itβs too easy, and there is the value. + a clean car.
Great car wash...a great clean in all the nooks and crannies that are sometimes missed . great dry too. Free vacuums and also available a machine that washes and dries your car mats! What a great idea.The people who work there are awesome. So friendly and helpful and happy. It makes a difference when people are so polite and willing to help you. I will definitely go back and will recommend to everyone I know.
Awesome car wash. I love the mat cleaner and free vacuum
I paid for the $20 wash and I wasnt fully impressed. The people there were nice but as expected from a machine wash it doesnt do the job. Lots of areas were missed, especially the back of my vehicle. Probably wont be back.
Fast and efficient a d my car looks great. I love the free vacuums and made great use of them after the wash. $20 treatment for my vehicle all nice and spotless
I love this car wash. I wont go anywhere else.
Great carwash! Owner is super nice!
Love love this place my truck stays cleaner for so much longer Thank you !!also very good price
Great value with unlimited washes. I have a truck lifted 6 inches and it sucks to wash by hand, so its great just to drive thru the car wash, saves me time.
Ultra modern car wash . A great asset to the area. Thank you Tommy Wash.
Great place to clean our car! Good prices with their 30 day app! Great idea for 30 days of service!
This place is legit. Everything is good. Just wish the vacuums were better, everyone has the same hard plastic ones. A new design would be better that can get into smaller spots and maybe a brush option.