I actually spoke with a person over the phone after being sent multiple texts offering services. The person on the phone was nice and sent me dates that crew would come out but then day of services I was saw that is was canceled and if I wanted anything done Id have to pay and set up a another appointment. When I contacted their customer service they advised there were no crews in my area period, let alone one that could come in the future. Dont waste your time.

Lawnstarter is a joke. They say in under 5 minutes you can view the price, choose your service date and let the Pros do the work. Easy right? Well what they dont tell you is they only work with independent contractors and they have no power to send someone to do your yard. You are on a waiting list until someone feels like cutting your yard. Oh and you dont choose your service date they do and if no one comes by that date they cancel your account because of no availability. Its been over a week since I signed up. Meanwhile im left with an uncut lawn thats twice as high as it was when it signed up and I am going to have to pay someone extra to cut this high grass

This is not a local company. This is a referral service of some kind. They had horrible communication and two days after they were scheduled to arrive I had to call them to find out what the person had canceled. Would not recommend.I much prefer Get it Done Lawn care or Bowman landscaping in New Orleans and Jefferson parish

I signed up for a membership for them to not even show up. When I called to see what happened, they said a crew was not assigned and couldn’t even tell me when they would get out to my property yet reminded me that they charge extra for grass over 6 inches. Not reliable. Would not recommend.

Was given 4 different dates that someone will be over to mow the lawn. On the 4th date I received message they would be here at noon. No one ever showed up. Called the service and they had no explanation why this happened, cancelled my contract. Used another company who came out the same day I contacted them. Would not recommend Lawn starter service.

Raquel is great! I don’t know how she and her team remove all the grass around delicate flower bushes without hurting the flowers. I’d never be able to do it myself. Recommend!

My team kept putting me to a later date. 11 times total. I called the 800 number and got no results. The parish cited me f or high grass 2.5 feet. They knew this and still never bothered to even text when they didnt show. DO NOT USE THIC COMPANY. PLEASE PASS THIS ON SOCIAL ME F IA.

They stopped servicing without notice, then promised to send another crew and that they would not charge extra for the long gras. I waited 3 weeks and nobody showed up and no new notifications

Really confusing pricing, very expensive for what they did. I requested more services and they just didnt do it. For example, I asked them to trim vines and the pictures shows that was clearly not done. Now Im locked in for two more services and each time Ill have to do everything they promised but did not deliver. They also left the gate open which endangered the dog. Would definitely not recommend.

I love LawnStarter Lawn Care Service, Mr. Rondell always does a great job!!!

Charles was professional and courteous. My yard was super long and full of thick weeds; but he cut it down with ease. My yard is edged and blown. Thank you!

The lawn people broke my bathroom glass and refuse to return my email about it. I’m waiting for my house to get sold but I can’t since the window is broke. Plus I scheduled to get my grass cut after the fact and nobody came. Really bad experience and poor customer service

Extremely rude lawn guy came out in new orleans. I cant reach management no response nothing. Terrible customer service!

No show for 3 weeks until after I cut the grass myself. They pushed back the schedule every 2 days after missing the scheduled service date. It’s happening again right now.

Loving lawnstater. Always on time and do outstanding work!

They do a great job

They were vague. I did not know where they were coming from or going. No address. No phone number. No total price.

No one showed up to cut my grass

Homer always does a great job.

The crew showed up at 8 at night to cut my lawn. They were turned around at the gate because we have strict Community rules on lawn services which includes no Services after 6 PM., none before 7 AM. and none on Sunday. When I told the lawn guy the rules of the community he was extremely rude and told me I can just cancel his name from the list. I called customer service all day without so much as a phone call back. I finally reach them by email and they told me that they had a three cut minimum and that I was still scheduled despite the fact that no one has showed up yet. I dont know who is vetting these people, but clearly they are undesirable. I would never recommend them to anyone.

My crew was absolutely amazing! Truly they did the best job that I’ve seen from any other lawn care company. I highly recommend this service!

Great job. Abby and Jim are awesome

If I could give 0 star, I would. The crew came out to cut my grass and damaged my AC. When I filed the claim they told me it was not covered because their insurance only covers “major damages” like if their crew causes a fire. I have since waited over a month without my grass being cut, but they sure are charging my card saying it was completed! I thought going through a business would be better, especially an insured one! Joke’s on me. Please, learn from my mistakes and find someone else, anyone else.

They take care meticulously of the lawns they provide service to!

Taylor has always been consistent with mowings. They do a great job and I wouldnt hesitate to reccomend him and his crew.

Fabulous work!

Very professional and courteous!

Love the company and the services they provide! It is so easy to set up to have your lawn cut weekly or biweekly and the prices are great too. The guy that was assigned to do my lawn is Raymond, he does a great job every time he comes. If you haven’t tried this service before I suggest you give it a try.

Super fast & my lawn looks great! Well worth the money

Provides basic service lawn mowing very well however, if you want anything else done it’s a hassle. I’ve been trying to get my bushes trimmed for over 2 weeks now. The assigned person doesn’t show up for the quote then cancels it then accepts it again....there is definitely room for improvement in this area.

They do a good job. Great service.Just hope you dont mind being inundated with emails from them. Ive asked them several times to back off. I feel like I am talking to a brick wall.

Easy to manage using the app. Very affordable service. Yard always looks good afterwards; the servicemen always do a great job. It’s quick and there are multiple service options to choose from to make your yard look it’s best.

Lawn starters has completed 2 services for me and I am very happy with Cathleen and her crew. The lawn looks very neat and tidy now & what an improvement in the flower bed! It was very overgrown & so was the lawn and now all looks great! Thank you Cathleen for a job well done!

These guys are great. A good job done every time & very reasonable pricing. I definitely can recommend them highly. I saw a recommendation through Nextdoor Neighbor, am very happy with their service. The guy who does the lawn, Juan, is quick & efficient. Better than any other lawn service Ive ever used & Ive been living at my home since 1995. Thanks guys!

I do not see that someone weed eating the entire yard is any where near being mowed properly. the past two time my yard was dome it only weed eater that use and several missed spots where visible and the yard entirely was uneven .

My lawn was cut and edge by the contractor as I requested, neat and clean. Great work!

LawnStarter has completed two services for me and both were outstanding. I really like their app and paying online. Chad is very friendly and a hard worker that gets things done quickly. Thanks Chad!

Great app. Found a great grass cutting crew that even clears my driveway of leaves, does the little things beyond just cutting the grass.

Great company to work for I have grown from 0 yards to 65 yards in 5 months with lawnstarter I continue to proceed with company.

Rich was extremely thorough with my lawn care needs. I am currently signed up for bi-weekly mowing, but this month I opted for a one-time full yard clean-up service, and I couldnt have asked for a better result. Rich is extremely responsive and reliable - I would recommend him and LawnStarter to anyone!

Im really happy with LawnStarter, with an easy to use app you can request service to your lawn in a matter of seconds. George has done an excellent job taking care of our font and back yard. I highly recommend!

I have been using lawn starter for a while now and the service has been great. Very reliable and the lawn looks great every time!

Extremely professional and thorough on services, highly recommended!

David is who was given to us through this company and he has done and outstanding job! He shows up when expected and QUICKLY gets the job done! He also makes sure to clean up afterwards, leaving the yard looking fresh and clean! Cant say enough great things about him! You certainly cant beat the price either!!

We have had two lawn services so far, and Jack has been great. The app is super easy and a great way to stay connected!

My provider, George, does a great job. He’s also courteous, consistent, and responds quickly to any messages I send.

Amazing service. My lawn is done on time and i don’t even have to be at the house. I highly recommend!!!

I used this service for almost 3 months, set up for biweekly cuts, using two different crews. I had the grass successfully cut twice or maybe thrice. Most of my services were either skipped or worse yet, they were marked as completed and I was billed, when no service had been done. This would require me to waste my time calling these people trying to get my money back for services that were never done.The reason for this is that Lawnstarter (and their crews) cant handle the most basic of instructions.I have a gate, I live in the hood... SOOOO, my gate stays locked. Their expectation is that you leave your gate wide open during the 48 hour service window. Im not doing that.The service is based on an app, which allows you to put in instructions regarding your property. I entered this information myself. I left instructions in the application to be called upon the crews arrival, so that I could come out and open the gate. To my mind, a basic and reasonable request. Me or my SO were home during every single scheduled service. It took extensive messaging (via the app) between me and the crews to ever get this simple request (a 5 second phone call) accommodated. The next scheduled visit the crew would go right back to skipping services without attempting a call, despite the previous conversations. After having this problem multiple times, I called and the representative advised that they would make a note on the account reflecting this same information, and that the crew could not miss this information upon pulling up my property.Today, following another skipped service, I called and they said too bad, but the crews are not obligated to follow the instructions you provide them, but I could try switching crews once again and maybe, if I was lucky, I might get one that can accommodate my one simple request. I told them, you know what, never mind, Ill take my money elsewhere.I would recommend this service to no one at all. I guess if you dont have some crazy stuff like a gate on your property, it might work out okay. But as far as any instructions you give them regarding anything being followed, it is not happening.The whole point of getting your grass cut is convenience, and that is not what I got at all. Instead I gave myself a headache requiring multiple phone calls and messages to resolve. Im very confident that if I had called a lawn care service directly and set up a service with them (rather than using a middleman, which Lawnstarter effectively is) I would have no problem getting my one. simple. request accommodated.DO NOT USE LAWNSTARTER!!!!!!!!

I was very skeptical about LawnStarters at first. My original lawn service guy ended with disaster. When Lee arrived to my door, he was courteous by announcing he was here and went straight to mowing my lawn. Then he completed a weeding project and did simply an amazing job. I could not be more satisfied with the services provided by Lee. Highly recomnended!

I really love Lawnstarter, its easy and I never have to worry about connecting with my lawn guy to pay him.

Roberto has done an excellent job for the second time. He did everything that needed to be done and with LawnStarter I didnt need to supervise or do the communicating. I can left all written instructions thru LawnStarters message service. Also, I dont need to be there to pay him in cash. LawnStarter simply charges my credit card after the service is done. The fee also was a little less the person who previously cut my lawn charged and required cash payment

Excellent service and very professional!

Charging me close to $100 to come mow a couple of small strips of grass and edge my ankle high bushes. Did a poor job at that. Grass is very uneven, lots of stray weeds left, edging inconsistent, clippings left everywhere. I expressed all of this to Juan after the first cut. Nothing was done to remedy the situation. Avoid.

Great app to have and gives you a dependable lawn care.

Horrible - my lawn service contractor cancels more than they service my lawn, which leaves my lawn looking unkempt in a very nice. neighborhood where my neighbor’s lawns are looking pristine.

Their customer support is nonexistent. After receiving conflicting information between them and my designated lawn care person, they refused to specifically address the issue. They did nothing whatsoever to find a resolution. I would not recommend their services to anybody.

My lawn always looks well cared for! I am no longer the shaggy sheep of the neighborhood.

My yard looks great. Very efficient.

I love the work Jose from Lawnstarers Lawn Care Service does, hes quick and thorough. The only reason I knew he was there was because I walked out side and my lawn was cut, I slept right through the whole thing, twice so far. Lawnstarters ask for a 3 services commitment but the price is very affordable. Im sure my neighbors will be very happy, since my yards usually the bad looking one.

I am an older gentleman and set in my ways. I am very very particular about my yard. Due to a recent shoulder surgery I have been unable to take care of yard. I tried paying a couple of past workers from where I had previously worked - very disappointing. I saw an add for LawnStarter and thought I would give it a try. Having won Yard of the Month previously, I was a little apprehensive. Before LawnStarter came out I received a call from Junior who introduced himself as the technician who would be taking care of my lawn - very impressive. Well, I laid it on him about how picky I am, Yard of the Month, etc. I am so impressed with Junior. I never thought I would find someone who was good as I was - well, Junior is OUTSTANDING. I am so blessed to have Junior take care of my yard. Even when I heal from my surgery, I am keeping Junior.Les in Sunfield, Buda

I was disappointed in the service

My lawn service has been consistent each week. I would recommend using LawnStarter!

Great job with the service. Very easy to use with the app on my phone and the work has been great!

Herbert did a great job mowing our lawn.We are busy ppl so having to mow our own lawnIsnt an option for us.Glad we got this service! It saves us from gettingFined from the HOA!

LawnStart lawn care service has been great. My lawn is taken care of in a timely manner that is on time and Ive had no issues or complaints. Couldnt ask for a more hassle free service.

Super user friendly and easy to do online. Great for lawn care when you have a busy work schedule...a little pricey for the area, but offer discounts/promotions

So easy, reliable and affordable. Thanks for freeing me from pushing a mower!

Good service and cleanup Excellent reliability.

Always comes on time, and the yard looks great upon completion.

Timely, easy, reasonably priced. Love this service!

Lots of jobs good costamers

Awesome job. LawnStarter provides a great service.

We are now 2 cuts in and so far so good.

Wonderful service at a great price

So easy to use!!

Great, easy, simple, and good price.

Service was fast and efficient