I have been with Cas Fontenot for over 15 years and I have always had the best insurance and service with them. I have all my policies with them (life, auto, homeowners) and they have exceeded my expectations with each. They know me by name and Mr. Fontenot has even traveled himself to bring documents to me. His staff is the absolute best and are always prompt with answering my emails and calls. There is no other agency like this one, and no one has ever come close to beating their rates. HIGHLY RECOMMEND!!
Phyllis, Kim, Linda, Cas and the rest of the office staff do a phenomenal job of answering any questions or concerns you may have. They all go above and beyond to find the right solution to any insurance need you may have. You cant go wrong if you go with these folks. They are the best at what they do. Thanks guys!!
I saw Cas a few days ago to go over different plans and he was extremely helpful. I trust him and believe he has my best interest in mind. He is reliable and always available when I need him. I definitely recommend seeing Cas if you need an honest approach to your insurance!
Wonderful staff! Very knowledgeable! Phyllis made selecting the correct insurance for my needs simple and easy! I highly recommend calling them for any of your insurance needs.
Ms. Dung is super nice and easy to talk to. She’s always ready to help and answer all my questions. Highly recommended for all your insurance needs.
Phyllis was terrific! She sprung into action and helped save me nearly $200 on my flood insurance policy with only a 1 day turnaround... I never had to follow up and/or call the office back...Thanks Phyllis
I love this State Farm Office. Phyllis Ivy is a wonderful person to talk to and she is Johnny on the spot. Kris Held
Kim is a great worker. Always willing to help. Quick to resolve any questions. Very professional. Thanks for always helping when i need it.
Friendly, Knowledgeable staff. Was very satisfied. Have spoken with Linda, Kim and Phyllis on several occasions and always feel a smile when they speak to me
Mrs.Dung is always polite, helpful, and professional. She answer all my questions. I am lucky to have insurance from her.
Cas Fontenot State Farm Office is on top of customer service. They are one of the easiest Insurance Companies and Offices that I can say I enjoy having/utilizing. There agents are awesome.
Phyllis is wonderful. She is extremely helpful and goes above and beyond of what you can expect from your insurance agents office. She is a true asset to Mr. Fontenots office. We have all of our automobile policies with Mr. Fontenots office and couldnt be happier.
I’ve been a client for almost 20 years and I’ve always been taken care of in a timely fashion, wonderful temperament with all staff I’ve encountered and new and useful options are always presented to me I love them ! They are family
Every time I call the office the workers are very helpful and friendly. its nice to see the office is always decorated, it really puts me in the spirit.
I had a very good experience with this State Farm Agency when I called in to ask questions. I was dealt with in a professional manner and very pleased to know all the different things they have to offer.
First class service and professionalism. They do whatever it takes to provide the best service possible. Thanks for everything!
I deal with Kim Cannatella and she is always very helpful and goes out of her way to help me with any questions that I may have.
Everyone in the office was polite and respectful and answered my questions fully and completely. Overall great experience.
I feel like any problem or question I have will be answered by the staff at Cass office. Everyone is super efficient and a pleasure to work with.
I use his office for my personnal and business insurance needs. His agent are competent. friendly, and ready to help you out at a moments notice. We have been with State Farm for 20+ years and have never been dissappointed. Cas Fontenots Office has been eceptionally helpful over the last few years.
Cas office staff are very helpful and knowledgeable. They are always very friendly and ready to help out.
I deeply appreciate how responsive Dung is. I had a problem with my car insurance coverage and she immediately took care of the issue!
I have all of policies with Cas. His staff is always very polite and wants to help.
All great professionals. Instant call back on quotes.
Very disappointed with this experience. I purchased renters and flood insurance through this branch. The renters insurance process went fine but the flood insurance purchasing was extremely frustrating. First, I was told that I needed to pay 137 annual amount. About two weeks later I was informed that I needed to pay an additional three dollars, which was fine. This was a little frustrating because I am in the height of hurricane season and need my flood insurance to be implemented ASAP. Then, I was informed by another agent that I needed to provide proof a residency documents and that my insurance was not valid until this was done. I never received proof of residency documents nor was I told I needed to fill those out. So finally, I get a letter saying my flood application has been withdrew and that I need to start this process completely over. This is unacceptable and I should have been notified multiple times prior to my application being rejected. I will not be going through State Farm every again and I will be sure to tell others about this experience.
Staff is always willing to help me with any questions.
I got a call from this office. The person just left a first name and said call me back and didnt say why. This reads like one of those spam emails where the subject line is meant to sound like its coming from a friend except I dont expect to get that sort of thing from a local office. I called back and I couldnt talk to the guy but I told the receptionist to tell him to leave me a message that says what he is calling about because it sounds like this is some sales pitch. She replied it probably is. I CANT BELIEVE A LOCAL OFFICE WOULD RESORT TO TACTICS THAT SOUND LIKE A NIGERIAN PRINCE SCAM. I get enough random sales calls everyday, over 90% of the calls I get are just that. Im appalled that a real life insurance agency would add to that. Ive had car insurance with State Farm already and was very very disappointed with the service. Cold calling me is the absolute last thing that will get me back to State Farm.
The staff is always professional, helpful and kind.
Great service, very helpful, and very professional.
Staff are very helpful and professional.
It was very professional
What a great staff!!!