Customers and Subcontractors beware the owner Joe is a snake, he will disappear when he owes someone money. We were recommended to Joe at Elite Concepts from another contractor we provide services for to clean up a mess of construction debris at one of Joes job sites in December of 2017. We talked to Joe the day prior, went over pricing, got the ok and scheduled the job to be done next day. We cleanup the jobsite next day and of course when it comes time to be paid Joe cant make it to us for payment. So we call him over the next few Days and he keeps telling us it will be mailed and refuses to pay by credit card. Waited 2 weeks still received nothing, and now Joe starts to ignore phone calls, texts, and emails over the course of the next few weeks. 2 Months Later he says he was mailing out the check, we wait another two weeks and still dont receive anything from him in the mail. Were now on month 3 and Joe still has yet to pay us the money we are owed for cleaning up his mess. Very bad look for his business and also made the contractor who recommended him look bad as well. I wouldnt trust doing work for this guy let alone have him do any work at my residence. Wish i wouldve looked into this company more before providing him our services as I now see from other reviews across multiple other websites that he has screwed other customers and contractors out of money before. Terrible
Joe and the Elite Concepts staff were professional, punctual and highly creative. As a female home owner it was important for me to trust that a contractor would not attempt to trick me or play games with my time or money. I asked a ton of questions and Joe was extremely patient and explained the steps of my home renovation thoroughly. I am very pleased with the results and would seek him in the future and recommend him and his company to others.
Great experience from start to finish! Their understanding of design and ability to clearly interpret our needs ultimately created a space that exceeded our expectations. The Elite Concepts team was professional, creative and they really focused on quality. We will be calling them back for our next renovation project without a doubt.
Elite Concept delivers a rare combination of professionalism, inclusiveness and creativity. The team was thoughtful, sensitive to cost considerations and great attention to detail with impeccable workmanship.Working with them is effortless. They have the business savvy to quickly grasp concepts and turn out exceptional visuals with very little revision required. I cant say enough about the quality, the speed, the attention to detail and the effectiveness of their work!
From our first conversation to our finished project, Joe was just amazing. I remember when we first told him what we wanted to do to our kitchen he just smiled, then said “No, let me draw something up for you” what he drew up was just amazing & completely different from our idea. It exceeded our vision and the results were simply beautiful!!
After meeting with several contractors, we believed Joe envisioned our goals and we put our trust in all his efforts. Joe and his staff gutted out our entire Master bath, and adjacent hall bath, and single walk in closet. These spaces evolved into a beautiful spa like Master bath, two Master walk-in closets, reusing material from our previous single walk-in to help reduce cost, and a beautiful modern hall bath. Joes creativity went above and beyond our expectations. In addition, we asked him to redo a third bath for our home office, and it was transformed into a beautiful, modern full bath.Thank you Joe, Chenoa and staff for all your efforts and patience during our project. We appreciate all your input and guidance. We highly recommend you for your creativity, workmanship, efficiency and prompt attention to all facets of the project!Joanne Romano
Look elsewhere if you want your job finished!! After 10s of thousands of dollars, we had to get others to complete our 2 bathrooms, as we couldnt get a hold of Joe or his wife, or get an answer at their showroom. He talks a good game. I actually thought we were friends, but he disappeared and never came back to finish. We got tired of waiting. Its a real shame, because hes talented, but hes UNRELIABLE. HE FOOLED ME!!!!! Dont let him fool you too.
HATED IT IS AN UNDERSTATEMENT. BETTER BUSINESS BUREAU RATES YOU AS AN F. do not ever give your money to this company, unless you feel sorry for their terrible work ethic and want to donate to them so they can actually finish projects for people they stole money from and didnt produce anything for.NO KITCHEN AND ALL LIES 8 MONTHS INTO A 5 Week job. TERRIBLE, UNPROFESSIONAL COMPANY. Poor communication, but why would they care? They havent had to be without a kitchen and eating out of a microwave for 8 months.DONT EVER USE THIS COMPANY - they fall through on every angle of the job. Next step will be to get lawyers involved. Such a shame, you should be on To Catch a Contractor, or if it gets to that point, maybe you will be.You should feel guilty and terrible for the lies and broken promises made to my family for the kitchen we did not have for Thanksgiving or Christmas.The cabinets that you said were made and shipping, oh wait, they werent ever made and you lied about that. How about a conference call to sort things out - oh wait, you have been avoiding for 2 weeks because you are a liar.Update. Happy mothers day mom, now 2 consecutive mothers days without a kitchen! Way to ruin holidays and family get together elite concepts!
Please consider someone else as your GC! My experience was comparable with almost everyone’s reviews. He took a lot of shortcuts including using unlicensed contractors, Please note that elite concepts has started a new page on Build Zoom after the original has been edited now known as simply as “E”. I would encourage all the folks who have posted on the old page to share their experiences so it doesn’t happen to others. I recommend anyone who is considering Elite concepts also check reviews on Angie’s list.
Elite Concepts is a one man, cabinet/design shop that fabricates lies, falsehoods, missed deadlines and doesn’t stand behind the cabinets he managed to finally deliver incomplete, having never seen nor inspected…….after eight months of holding a huge deposit on a $65,000 job. The owner, Joe Edwards, a personable and design savvy guy, will work with you until you give him your deposit and sign his onerous, one-sided contract. After that you are on your own. The support staff in his shop is told to never give any information out to a client, that only he can respond……..which he does selectively and on his own timeframe. Sounds crazy, but this is the unprofessional, exasperating, never ending saga we were part of almost 10 months. We just gave up, exhausted, having lost a substantial amount of money, and only receiving part of our contracted order. Do NOT delude yourself into thinking this just wouldn’t happen to you. We know this to be true from personal experience, but also from a former employee we met after our ordeal, who left precisely due to these unscrupulous practices. We learned too late, but are offering this information to anyone who will listen, so they can avoid our mistakes and not have to suffer the significant losses and stress we had to endure. No amount of spin control from Elite Concepts should dissuade you from taking what we are saying as factual and true.
Caveat emptor!! There are so many reputable kitchen designers out there, but Elite is not one of them. Their owner, Joe, lied to my wife and I several times saying that he was using a quality countertop fabricator, but when the countertops were delivered they had a large notch in one of the sections. Joe refuses to make this right.
Really wish he would pay his bills to his suppliers