I went to Mavis to have my brakes done. Needed rotors and pads. Malcolm was awesome to deal with ! It is a very busy place so make sure you have an appointment. Even if people didn’t have an appointment Malcolm would help accommodate customers the best he could at 7pm. Great customer service! Will definitely be back !

My experience was very good. I’d go back again and again. The staff was helpful and new their profession well. All the questions I had were answered and my car feels great again after 4 new tires and an alignment. Thank you Dan and Malcolm.

Great service and great customer service! They make sure things are done efficiently and fast!They work with you on prices too. All in all great store overall!

I had my tires done here after calling around for quote they were the best price did a good job. Got a screw in my tire they fixed real quick had me in an out. Staff personable and professional- Thanks Dan Malcom and Erick for your assistance. I’d use them again!

They are very short staffed and can’t keep up with demand right now. You’ll have to accommodate them until they can accommodate you. Not sure I can recommend this place right now, maybe in better days you’ll get a more typical customer experience here.

I just want to start off saying Mavis is the place to go for new tires. The store manager named Malcolm was very helpful. He knew exactly what he was talking about. Made me very comfortable with my purchase. He gave me options to choose from with different pricing. I had a budget that I was working with and he fulfilled that expectation. Very fast service and didnt wait long. I reccomend Mavis and speak to the general manager Malcolm if you get the chance!

I came into Mavis to get a quote on two front tires. The manager was very helpful and beat the competitors price that I had. 20 minutes from when I walked in, my car was ready to go! I’ve never experienced tire service that fast before. Highly recommend! Ask for Malcolm!

Had an appointment and quote, and there were 3 bays open when I pulled up. The guy inside said “it would be like 20-30 min before they could get it up and then another hour to install.” They said an hour on the phone, but I was like “ok, no problem”… then he tries to sell me on an alignment, I was like “no thanks just the quoted price” and he was like “well that price doesn’t include everything, it’s gonna be like $100 more”… So, I left. Honestly never write reviews, just had to since this was pretty bad.

The Mavis Team provided great service and I received my car in a timely and orderly fashion. Highly recommend!

NICE FRIENDLY PEOPLE AND GOOD SERVICE THEY GOT THE JOB DONE FAST

Great service, very professional and curtios service. Malcome was great helping me. Highly recommend.

I got my tires rotated by Malcolm he did a great job, it was super fast!! I thought it was going to take up to 45 mins but I could have sworn i got out of there with 15-20 min!! super fast service and also super cheap!! definitely will come back for my next oil change they’re very attentive, affordable, and quick!

Very friendly staff and great management. Always willing to go the extra mile for their customers

Our family has been coming to this location for years, back before it was Mavis. Busted two front tires, came in the day after the fourth of July, an hour before close, and even though the guys were backed up with work, they were able to help us out and replace our tires. Awesome service, super friendly guys, Micah and Dan were great! Definitely reccomend this location over other locations in the area. Had a great conversation while we waited for our tires with Dan

The staff is incredibly nice and they are very reasonable with their customers. I came in to get a new oil pan and to fix a tire and they provided me very fast and and efficient service. I recommend Mavis to anyone looking for unbeatable prices and quality service.

Great service! Malcolm was extremely helpful ⭐️

Ive been coming to this location (before Mavis was NTB) for YEARS! Ive had three different cars come through this company and have had no complaints. The prices are always as quoted (unless more work needs to be done), ALL problems/repairs are always ran by me BEFORE the work is done. Always a satisfied customer!!

Firestone didnt want to take the time to help fix my spare tire. I went to Mavis and Joe had a lets figure this out attitude. He helped me in a matter of minutes. Great guy, great shop. Come here if you ever need fast help with a repair.

First time back here with the new management, very friendly and helpful. Got me right in and taken care of. Will definitely keep coming here with all three of our vehicles.

Cheapest oil change place around New Lenox & surrounding areas that I have found! Did a great job, very friendly, helpful, communicative (Dan specifically). Store was very clean. Will be going there for all of my oil changes and car needs!

Amazing staff and very knowledgeable. Joe the store manager is a great guy and was beyond helpful. I would definitely recommend this company to my friends and family! Very happy with their service

I had been so busy, I let my brakes go for longer than I should have, I needed to take a trip up north, but was afraid my brakes were too bad. I called Mavis and was able to get an appointment that same day. Great customer service and good price. Thanks Mavis.

Fantastic service! Honored appointment immediately! Friendly, courteous, etc etc.Will definitely keep going to New Lenox location!

I needed to have a burst tire removed from the wheel and a replacement tire put onto the wheel. Jason was extremely helpful, and since I had everything off the car and ready to go he took care of it right away. In and out in less than ten minutes, and he did not charge me for the labor! Very appreciative of his immediate action and generosity, and I will certainly be back in the future!

Mavis tires quickly took care of my car for a great price. Micah provided great customer service.

Had aftermarket rotors and breaks that needed to be installed on a time crunch. These guys managed to fit me in same day when I called at almost noon. They knocked it out a few hours after I dropped it off. Great service, staff was excellent too.

Store Manager, Eric greeted us with a warm welcome. My daughter thought she needed a wheel alignment ..after inspection it was determined a tire balancing was needed. Eric didn’t pressure us to get services at Marvis due to the fact we recently purchased new tires from a different vendor and gave us the option to go back to there. Because of his honesty we decided to move forward with service.The level of professionalism is greatly appreciated .

Great customer service! The manager Jason was very courteous and helpful and Hunter did a great job with the alignment. Well done guys, Ill definitely use your store again!

Did a front brake job in about an hour. Great communication. Courteous techs.

Malcolm and the staff went above and beyond looking for my tires got me out in a fashionable manner. Definitely recommend!

Manager Joe and his team (Micah & Hunter) are a treasure. No gimmicks. No up sales. No BS. Just customer focused, and neighborly expert Technicians. They’ve won my business.

We called Mavis when we were in a bind with a dry-rotted valve stem. Not only are they the only shop open after 6pm on a weekday, but they also have incredible customer service. Joe helped us immediately. He was ready for us when we walked into the shop, and he fixed our issue in a matter of minutes! The world needs more people like Joe and more shops like Mavis. Thanks, guys!

What a wonderful place! Came in today with my crazy toddler in need of a tire repair. Not only did they squeeze me in fast, the management was beyond kind. Would absolutely use them again! Thank you to the awesome New Lenox location.

I want to let you know that when I came in I felt welcomed. Eric helped me with my tire. I had something in it. I had no clue what to do, he did and took care of me right away. I felt like it was such a friendly place and they know what they are doing. I will recommend them to my friends and family. Thanks again for your help.

Went in to have brakes checked on my son’s car. The guys flushed the system and got me in and out in less than 20 minutes. I’ll definitely be back for other services.

Mavis Tire and Breaks is high quality service. Malcom was super friendly and helpful.

Jason and the team did a great job! I came in without an appointment to get a tire fixed. Jason quickly figured out what tire I needed and gave me a quote. It was done within a few hours for less than expected. Highly recommend!

Originally came in for the usual oil change. Before I left, Jason and his team made me aware of some things my truck may need in the future. I ended making an appointment to bring it in today. They had all the parts ready and got me in and out fast. Love coming to this place.

They were able to help me quickly and efficiently. Even explained what was wrong fluently and made sure I was takin care of. Easiest 5 stars.

I would also like to mention the fine job Malcom did in making our visit a very pleasant experience

Malcolm was the best to work with, he explained everything to me, told me what I needed, explained the warranty, & gave me options. I highly recommend Mavis

Serviced a low tire at the very end of their work day. Really appreciate Macolm and Micah!

Great place for car repairs and great customer service would recommend!

The team(Malcom and Micah) were very knowledgeable and helpful! Such a great place and didn’t rip you off! We will be back!

Was in the area shopping and decided to drop of my vehicle for general maintenance, without an appointment. Jason and his team were able to squeeze me in. They took great care of my vehicle and provided excellent service. My vehicle was ready within a reasonable time and delivered clean. Outstanding place and outstanding service!Highly recommended!

Malcolm and dan did an amazing job getting me in and out i appreciate the great service, highly recommend to everyone.!!

Excellent and honest establishment. Jason is great! I had a great experience with tire repair and will definitely go back for any tire needs.

Great place and friendly service. Jason gave me a great price on a synthetic oil change and power steering fluid and completed the work in ~25 minutes from a no call drop off to me back out the door. I will definitely be back in when I need more work done.

1st time customer, now a lifetime customer. great price, great service, what more could you want. can i give them 6 stars?

I went in to get a tire rotation and the guys were super fast! I will definitely be back in the future!! Thanks to Eric for great service

Anyone can fix a car, these people are providing service. I came in late on a Thursday with a tire puncture and they fixed it. Im glad to see them in business.

Definitely recommend. Great service

Good tire prices fast service

First time customer very pleased a Big shout out to Jason and staff who helped me with my vehicle definitely a returning costumer...Happy costumer 👏👏😊

Overall wonderful service and great guys. Really helped us with all of our car issues. Eric and Jason are great and helped us out with everything we needed. Thanks a lot guys!!

I stopped by today to get a tire repair and the manager Jason gave superior service. I would definitely recommend this location for all your service needs.

Just came in to get my passenger tire fixed. They got me in, and took care of me. Great service.

I needed my front tires looked at. I was brought right in Jason explained and told me I needed both tires replaced.He worked with me on price Jason was very friendly and understanding of my budget. I was out the door under 2 hours with 2 new tires. Thank you for the experience. I will be recommending you to others.

Great service only place that could take care of emergency flat same day while all other stores in the surrounding area wanted appointment for next day repair.

I came in to have my struts repaired, the team was as timely as possible for such a big project. I worked in the waiting room socially distance with masks while I waited.Then, I popped back in to have my sensor replaced a week later after being notified my tires were fine the sensor on one wheel was the problem. I was in and out in 30 minutes. Jason and Noah were excellent!I use this location as my full-service mechanic for my 11-year-old vehicle. They’re great!

I have gotten tires here before. Since I have gotten two nails in them. Mavis has always quickly got me and patched my tires. Jason today got me in and out quickly. Very polite and professional.

Going into a car place as a woman is usually (in my experience) an overwhelming situation. When I was at mavis, I didn’t feel like they were trying to sell me anything I didn’t need and I felt like I was treated with kindness and respect. Jason at the front made everything easy and really helped ease the stressful situation of having a flat tire. Cannot recommend this place enough!

Love my experience..... been here twice n I must say Eric got me right both times. Want a great experience see Eric u never have to worry when it comes to him working on your car

From when I was on the phone with them, to being able to get into the store right away, everyone I had contact with was super helpful and genuinely nice to me and wanted to help me out however they could. Honestly one of the best tire places I’ve been to between New Lenox and Joliet !

Needed to replace a tire. Our service rep, Micah, was professional and we didnt have to wait very long for the installation.

I received exceptional service from Eric today. I came in with an emergency andhe was courteous and knowledgeable. He got me in and out very quickly. Thank you Eric!

Professional, convenient and clean. the store manager jason was very helpful, knew what he was doing and got me out of there smoothly. definitely recommend bringing in your vehicle

Malcolm and the staff did an amazing job, excellent work!

Dan and Russell took car of my truck definetly recommend them for service

Needed to get my car serviced but didn’t have an appointment. When I called I spoke with Jason & He got me in right away! Service was great & quick.. I was out the door in 20 minutes! I will definitely be back!

I was referred here by 2 customers and it was an exceptional experience. I was able to do a walk in appointment and get out in under 2hrs on a busy day. The customer service was excellent you will have a great time while you wait.

Very professional and courteous. Great service.

I came to this location, while in the neighborhood, needing services due to a shake in my steering wheel. Eric, the manager, knew exactly what I needed, inspected the car, and took care of it! I am very satisfied! BTW, I was out within an hour!! 🍾🍾

Went for a front end alignment still pulls to the right, and plastic fender well was laying on my tires after in the parking lot (was not like that when I dropped it off) and the worker that took my payment just played dumb like nothing happened and didnt have them fix it. I will never go back

Came in for a flat repair needed a new tire but Eric worked with me to get me back on the road safe and I will definitely be back for future services.

Super friendly and helpful. Eric the manager worked with me to get all of my car’s needs taken care of for a great price.

Best service super quick and easy. Jason and Eric were both so helpful and great ! Defiantly will be back.

Workers were very respectful and helpful! They got the job done fast and customer service was amazing!

This was one the greatest experiences I have had getting my tires done. Eric has great customer service and a friendly personality. I will be recommending others to stop by. Pleasure getting service with you guys.

Jason and Eric were very helpful in finding a price for tires for my 2009 Ford Ranger. I couldnt get my truck in that day but will definitely be coming back soon to them! Very friendly and worked with me and my schedule

Great place with service! Had a slow leak in a tire and they really took care of it quickly and professionally! Will be back and will recommend them to anyone.Thanks again

The service we received at Mavis was exceptional! Mike and & team were amazing and handled our vehicles with care! Thank You

Great service. Fixed my flat quickly. Jason was great to work with!

Courteous, helpful and honest are the best way to define the staff.

They were great and friendly! I had my old NTB information and Eric was able to help me out!

Amazing place great price highly recommend. Very honest and fair price make sure you ask for Jason or Eric

Came in for a flat tire got in and out in record time thank you so much Eric for great service!!!

I had jason! He was so great and got me in super fast and less than a hour! He was so great!!

Eric and Dave are very customer oriented. I had a pleasant experience purchasing a set of tires at a great price. Service was also very good. Will be returning for future purchases and service.

Be aware: we went in for trailer tires today and were told those tires, not connected to a vehicle but just the tires, were cash only and that it was company policy. Seemed strange since we called 2 times before we got there to verify stock and no one mentioned needing hundreds of dollars in cash. So we left and called a couple other Mavis, it seems that isnt company policy.

Jason and Eric are fantastic! Got my car in and out fast and we’re super friendly. Definitely recommend!

Great experience. Jason was great to work with and they were very quick.

Mannnn i was on such a budget and time crisis with my car! But Eric was AWESOME in helping me and getting me in and out without long periods of wait!! Staff was amazingly helpful! Definitely would recommend!

I got a flat tire last night at around 5 pm. I changed the tire and call Mavis in new lenox and Eric answered the phone. He said they could fix my tire but they were closing at 6 pm . I got there at 535 they fixed my tire quickly. Both Eric and Dave were awesome. Will be going back there if I need to purchase tires

Undertrained technicians, and managers who do not care about wasting your time and money.They ruined 2 brand new wheels because they did not ensure they fit before they torqued them and drove out of the garage.Now they claim it is not there fault and will not compensate me for the damaged wheels.With an attitude like that I would not feel safe letting them work on any of my vehicles.

Stopped in because my tire looked low even though the low tire light wasnt on. Spoke to Jason who said they would be glad to check it. Tire was ok. Peace of mind is priceless. Thanks Jason !

Eric McCullough had great customer service over the phone he will get whatever you need done

Great service here, needed an emergency alignment and tire change. Matt up front was able to get me in and taken care of right away.

Way over priced. $497.44 for a rear pads, 1 caliper and 2 rotors.

Came in for a slow tire leak and Eric went above and beyond to get it taken care of. I was in and out in record time! Would definitely come back again!