Professional Team, Quick and clear communicationTHanks to Chris J and Brandi for helping me out during the purchase of Carnival 2022. Thank you!!
Loved the service department. They were very quick and very nice people. Great place to get your car serviced. Would do it all over again. Special thanks to Ms. Lynne and Mrs. Jill. You both were awesome.
We arrived to look at vehicles and was assisted very quickly and efficiently. Staff knowledgeable and nice!
Best dealer experience me and my wife have ever experienced. Jaron was an excellent and knowledgeable salesperson. The financing process was smooth and quick with no hidden costs/fees. They were absolutely upfront about everything. We will definitely be purchasing our Kias from them in the future.
Where do I begin? They almost lost a sale. The only reason they are getting 5 stars is because of the finance manager at Kia. Jordy, the Kia finance manager was busy with another customer, so to save time he sent us to Nissan to sign papers with that finance manager. I told Jordy that I didnt want an extended warranty and all this extra stuff. I just wanted gap. Well the finance manager at Nissan was throwing in all this stuff and was making my note way more than I wanted. By the end of the term, we were going to be paying $40,000 on a Kia Forte. My Fiancé was over and almost walked away. Jordy was amazing and listened to what I wanted and he even got the note lower. The staff at J P Thibodeaux Kia are amazing. Jordy and my sales guy, Chris were wonderful and if you go to Kia, work with them. By the way, we drove all the way from Gonzales to get this vehicle.
Terrible experience with pat minix and Greg daye, I ordered a 2021 fully loaded telluride sx with minix on 1/22/21 and was told that it would take between 90 and 120 days to get in. I called on 4/17/21 and inquired about when I could expect to get the automobile. I was told by daye that minix had never ordered the automobile. Good luck doing business with this dealership, in my opinion this is absolutely the worst customer service I’ve ever encountered and didn’t even get an apology for their incompetence. Needless to say, I’m not buying a Kia.
Kia service department we was lied to gave us the run around they was unprofessional !!!!
Greg was very helpful and nice. He helped me a lot. I really love my new car.
It was such a good car buying experience. They were very informative and have great customer service. The process went smoothly.
Clean and friendly place and has some very nice vehicles.
Matthew Landry was an Awesome sales guy with Kia! & a shout out to Kaylon with Honda who is also a Great Salesperson!!!
Just bought my new kia yesterday, Greg was very helpful, knowledgeable and personable. He took time to explain and took time to get to know my needs. I would highly recommend him to help with the purchase your next car. Anthony in finance dept was patient with me as I had SO MANY questions, he was quite professional and very very sweet. Thank you, I am a proud new member if the jp thibodeaux family.
My car was in need of a minor repair. The staff has been excellent.
Great service. Very efficient mechanics. Friendly staff.
Im very satisfied of the service that we have he was very respectable answer all my questions that I need to ax Offer us free bridge and explain everything that we needed to know about the car 5 stars on JP thibadeau keya the man who help us out is Mr. Trent Landry swell guy
Good service. Very nice sales people.
I bought my last two vehicles there. Excellent sales and service.
Great help in getting my new car thanks everyone involved in making dream come true
Great place to shop for a car
Nice staff in the service dept
Great service and friendly employees.
Very nice people great service
Great stop. Service.
Good place to buy a car
Awesome sales staff! I will continue to buy from JP Thibodeaux!
Although they didnt have the specific sunshade for my KIA, they were very courteous.
Brought in a new 2016 Nissan Altima S series for a bad rattle on start up was told they didnt have time to look at it.
No service after the sale
Excellent service!!!
Great service and workers
Great job
Great value
Nice people
Thanks.
Great Great people
Good pferta