Byron is the best technician I have ever encountered for any need. He is super kind and polite. He answered all of my questions and was very knowledge. This allowed me to feel very comfortable as he explained certain things to me. He made the experience of purchasing a new AC super easy and completely stress free. The company was prompt with sending out a technician on the same day as well, which I am super impressed by. I recommend Byron and the company for any AC needs that anyone has.
Byron was an excellent technician. He came to do our regular maintenance and had some very important recommendations for us to upgrade our unit. I agreed to add the float switch especially after we experienced an overflow and we had some floor damage. The surge protector for the outside unit to me was a no brainier especially since we live in South Louisiana with lots of thunderstorms. The shut off box was very old and outdated so that was easy to agree to change. We are always satisfied with the service from Southern Air and Byron has been our technician a number of times. He is very professional, very knowledgeable, and very courteous. Thank you again Byron.
Byron is THE best. He came on short notice, quickly diagnosed the problem, and had us back up and running again in no time. Even though it was early evening and it had been a very long day for him, he took the time to answer my questions about optimum settings for our upstairs unit — which sometimes isn’t needed for weeks at a time— to help keep humidity and mold at bay, enable the unit to efficiently cool down the space once it Is needed, while not causing exorbitant a/c bills. He is knowledgeable and very professional. I will request him as our service tech in the future.
Bryon was wonderful. He was very knowledgeable about his product. He gave me all the options concerning my problem with my A/C unit. He has serviced my units in the past and has always done a great job. He always ask if I have any questions before he leaves. He deserves all the incentives due him.
Byron Chatman was a perfect professional. He was very polite and informative. He explained everything that he did and he did it in a very efficient manner, I will request him in the future.Nancy Landry was also a perfect professional . She explained to me about the new company and all the benefits of the new company . She was super helpful and answered all my questions . Thank you Nancy
Byron was very efficient in contacting me keeping me informed about the repair and actually performing the repair. Byron is very professional and a asset to your fine organization. I look forward to future business with Southern Air.
Mitchel performed a summer maintenance on my moms system. He was great. Cleaned everything. Even told us about potential problems with the drain. Give them a call!
Byron was very knowledgeable and and friendly. He just left giving our unit and tune up. We feel more comfortable knowing our A/C is good and protected.
Always like having Byron here checking our heating and cooling. Very thorough. I feel like we’re in good hands having him here.
Our service tech Byron always does a great job. Very courteous and professional
Byron cam out and did an excellent job, hes very professional. Would recommend him at any time and to anyone.
Mr. Byron Chatman was our technician. This young man was able to answer all my questions with patience and respect! I would recommend this company to family and friends. Ask for Bryan Chatman......you won’t be disappointed!The Charles Fam
Excellent service!!Byron is awesome. He isprofessional and very helpful.
Byron was excellent and professional and helped us out tremendously!!!Mitchell was also excellent and professional and I was very pleased with our service!!
Mitchel was ontime, gave an overview of the work he was going to do, & completed the inspection in a timely manner.He is knowledgable, courteous, & friendly.
Byron was very knowledgeable and polite. He explained the problems with our unit and the various solutions in a clear way.
Great people to work with. Best Maintenance Agreements around; a $30 service charge, what a value!!!
Byron was very professional and courteous. Recommend services from Southern Air
Byron Chatman was prompt courteous and very informative..job well done!!!
THANKS TO BYRON FOR A GREAT JOB AND FAST SERVICE. IT IS A PLEASURE DEALING WITH BYRON.
Byron was excellent. Superb service
Technician Byron was very experienced and found a solution to my problem