Covid testing is simple and easy. I called to make an appointment to schedule a covid test even though you can just walk in---I didnt want to wait so long just get the test done. Anyways, I went there and the workers are really nice and professional. They did a nose swab and that was it--I had no problems. Then I asked how long it will take to get the results and they said 1-2 days and you can review your results on MyChart or you can ask if they can call you to let you know the test results. Simple!

This place is very very unprofessional. How do you have everyone including the receptionist on lunch breaks all at the same time for over an hour?

Ive visited twice for free COVID testing and had a great experience both times. The first was 2 months ago and they made an appointment for me within just 2 hours. Today, I had another test but with the spike, it was very busy and they had no appointments for weeks. Fortunately, they are still taking walk-ins even if you are asymptomatic. The wait was very long (1.5-2 hours) but that is understandable with the recent spikes. Despite the stress of the situation, the staff was all professional, kind and compassionate. Results are returned within 1-2 days online.

Was able to get my vaccine shots thru these folks.With all thats wrong with health care and underserved people getting squeezed- id like to see Rosa DeLauro and Ned Lamont shine their spotlights on this group of real health providers as what is good and possible to make our broken system better.They are pure healers of the people.Thank you for all you have done for me and greater new haven .

I have had Covid tests in several different places and Cornell Scott is by far, the best place I have gone. I was able to get appointments easily. I appreciated that I could call on the telephone rather than logging onto a computer. The appointments are for very EXACT times ie. 1:05pm. I had no wait. Everyone was very professional and answered all my questions. The staff was wearing adequate protection. I was told to look for my results online but the clinic telephoned with the results. Well done Cornell Scott. The only thing that could have made it an even better experience is that the front door sometimes got a little bottled necked. I have sent other people there too and they had the same great experience.

One of the only Walk-in Covid testing sites still accepting Walk-Ins in New Haven. Arrived at 8:45 after visiting 2 walk in locations that have turned to appointment only with no warning. The site manager was outside directing flow- he was very nice and informative. Security also directs flow. The wait was about 1 hr 45 minutes but that was expected. Once you get in the door, you take your test immediately and are out the door. Everyone i interacted with was very professional.

Went for Covid testing on 12/23, and they were very nice. They insert the swab vs the self testing at CVS, but we’re far gentler than I was with myself. I only sneezed. I also received my results 13 hours later. I’ll be going back there to retest as needed.

They took take of me fast I made appointment in and out

This clinic is a joke. They don’t care about patients just want your insurance. You wait in the waiting area longer than you are with your provider. Complete waste of time. Filing complaints through patient relations gets you the run around. They don’t act professional. Horrible place to go for care. I would recommend going elsewhere where they understand the severity and integrity of the patient. If no patients go there they’d be out of business.

Cornell health on Dixwell is wonderful the secretary is really nice always clean and my doctor there always listens..I have not had a problem with attitude and a great atmosphere. See for yourself not as crowded as the one on Columbus ave....five stars for professionalism.

Went in for a walk in service. After I was seen by the triage nurse I was sent to a receptionist to be registered. She was so rude because I did not have insurance at that time. Her comment with a bad attitude was, We do not offer free service. I was astonished because neither did I asked for free service nor did I look like someone begging for alms. I think she was upset because I didnt look like her, or I was not one of those who walked in with the States silver card. After paying almost $300, (more than what my specialist charge), I was seen by an APRN. After telling him my symtoms, he constantly was consulting his phone for information. He sent me to do lab work and prescribed antibiotics for what I have no idea. Sure enough I didnt buy the antibiotics and lab results came back fine. On top of a rude receptionist, my money was not well spent because I still had to go somewhere else for service with my situation.

My doctor Robinson had done a referral for therapy almost two weeks ago. My referral didnt go through so I called Reed Mitchell, referralist and left two voicemail about my concern for my shoulder and Ive spoken to a receptionist. The receptionist transferred my call to my clinician, whom is on vacation. Why transfer me to her when she doesnt do referrals??! Then as of now, my calls and messages have YET to be returned after all this time. Im being ignored so I will file a detailed complaint about how they do business. THERE IS NO EXCUSE FOR ME HAVING TO WAIT 12 DAYS TO NOT HEAR FROM ANYONE. My doctor is never available. ..

The primary care Dr. Robinson is beautiful but not a good doctor. Good to look at but not a great Dr. I require breathing medication and she let it run out, despite the fact I called like at least 7 times for a refill. Then, she called in a refill my insurance wouldnt cover... So I had to repeat the process. I ended up in the emergency room in a full blown respitory distress episode, needed machines to breath. All couldve easily been avoided if Dr. Robinson acted like a Dr.The mental health facility is terrible also. Having to show both your ID and Insurance card EVERY SINGLE VISIT is annoying, and my clinician sits there and looks down her nose at me. She is very judgemental and I find myself lying to her. She was great for a couple years, but now that I do something she doesnt approve of (the person Im with) she is treating me like an angry girlfriend. Its weird and uncomfortable and I wish I could stop seeing her or change clinicians but I fear what she may do to me/my family...

I am writing this because in my 14 years of being mentally ill I have never been treated with so much disrespect. Heres my story. Lets say tuesday I went to see my lcsw (Rebecca (last name left out for reasons, I do not wish to bash just share my story)). On wednesday on my way to another appointment with my doctor (Whos first name btw is ISIS). On my way to this appointment I ran out of gas unexpectedly so I had to look around for ways to get gas. I dont know if any of you are on disability but Im broke a week after I get paid because Im trying to live a normal life and not depend on my parents/family. Anyway I missed the appointment but managed to get gas. However it was too late and my appointments scheduled time to complete was in 5 minutes. I wouldnt have made the appointment because you have to stand at the counter for at least 5 minutes while they check your ID and insurance card EVERY TIME! Now... Lets all just realize I saw these girls on a weekly basic more or less. One week it would be the doctor another week the lcsw. So they knew me and everytime I had to present my card. Ive never had to do this at any other mental healthcare facility except when you are a new patient. So anyway back to my story. I missed my appointment but I did call and speak with the lady at the front desk who transfered me to lcsw Rebecca. Who I left a message with. Now Im not saying when I saw rebecca the day before that I was stable but we spoke and I wasnt a danger at the time. At approx 1pm I was trying to relax myself before I went into work. (Yes I am trying to live a normal life) Shortly after 1 I heard a very loud knock on my door. As I opened the door the person said New Haven police sir open up and then he tried the door knob. Ok. So someone whos got a anxiety/paranoid disorder shoulnt have to go through that! After I opened the door 4 police officers and 3 social workers were standing at my door. I wouldnt let them into my apartment so I was cornered in a small hallway on the 3rd floor with cops and lcsws staring at me grilling me. Making me feel very uncomfortable. So after they left I tried to calm myself because now I was feeling very angry. After I settled just a little but I called Rebecca and told her how I was getting knocks at my door now from my downstairs neighbors. They know Im a good kid so why would I have cops walking up the stairs and why were they here for 30 mins? How do you explain to someone like that about your illness? I was put on the spot. The person who came up is now not speaking to me and I feel as tho they (The whole family) are avoiding me now because I have some mental illness that they have no idea about. Im a secretive person. So now my secret is out. This is place was suppose to put me at ease and now a person Ive known almost a yr wont speak to me. There goes the only ppl Ive met here in CT so far. Now I must say I did tell rebecca when I left her a voicemail all about these ppl knocking on my door and my neighbors asking what happened and me trying to explain to them. I also told rebecca NOT to contact me (About this I meant) because i said what I wanted to say. I also told her she lost my trust. Which is completely true. The next appointment which I said I would make I never did unfortunatly because now I am having issues dealing with the person I am. So. This person who was suppose to make me feel a little better about life has now turned their back on me and doesnt seem to understand what they have done. If you all knew me you would know Im the first to admit when I need assistance from an inpatient stay or even a day program (I have done both many times and know the drill). That is my story. My google name will show on this post and if you require more info you can contact me there or on hangouts. I also received a letter from the office.. Which I will scan and let anyone see how they treat their patients who are in the middle of crisis. Also... I wanted to let you all know.. I dont think they will supply me with my medicine. Which means a psychiatric break is coming up..

This dental place is so slow I sat there in pain for hours as ppl walk in go right ahead of me I wont go here again

Horrible service, dont ever go there they will charge you for no reason.

EXCELLENT SERVICES 4 ALL AREAS OVERALL.

My experience has been horrible with this location, they are unprofessional unempathic heartless people who only want to collect your insurance.

Went due there due a allgeric reaction and they turned me down

Very clean and professional and confidential

I wont be going back

Garbage hello primary care