Jo
John Sules - State Farm Insurance Agent
339 N Main St Ste 1-3, New City, NY 10956, United States
Comments
Ye
Review №1

I love that I get answers to my inquiries right away. Mari is the best! I don’t recall ever having an issue or concern that she has not been able to resolve. When she is not around Rocio is my go to! Thanks ladies for all you do!

Br
Review №2

I’ve been with the John Sules agency for almost 20 years with multiple cars, boat, home and RV. They have always been there for my family when needed. The professionalism of the staff is top notch. You can just tell that the agents are smiling when talking to you on the phone. John’s team goes over and above delivering a fully trusted service. I would highly recommend the Sules agency!!!

Gi
Review №3

We have been with John Sules for quite some time and for good reason. They have always kept us safe, appropriately insured and within our budget. Their responsiveness is impeccable. You NEVER feel like you are bothering them. I called this morning and spoke to Marilysa who did not rush me through the call, we reviewed the coverage on all of our vehicles and made some modifications and she took her time explaining it all to me and getting it done. I could go on an on. Note, we also have homeowners insurance with John Sules. You can trust John Sules Agency for your insurance needs.

KI
Review №4

Always helpful and always availableThey are professional, friendly and care about their customers. I highly recommend them.The folks here are great to work with!Daniela. T has always responded quickly to my questions and concerns. When I’ve had life changes Daniela. T she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend this agency – I’ve been with them for over 8 years and have been very happy with their service!This agency does a fantastic job finding me the right coverage and insurance company at a very competitive price every time my insurance renews. Very happy with them as my agent!!Daniela. T always goes above and beyond for me. Anyone in my family needs insurance I am able to contact her and she get’s right on it. It is like we have our very own VIP treatment and she not only helps us but is able to get us the best deal out there…

Jo
Review №5

I have been with John Sules and State Farm for more than three and a half decades. Not only have they stood by me in times of crisis, Johns business recommendations have saved me thousands of dollars. He really cares.

Ma
Review №6

Called to get auto and home insurance quotes. Marylisa Deleon and the group are very helpful. They answered all my questions and saved me a lot and provided more coverage than my current insurance.I highly recommend them.

La
Review №7

My wife, Marie, and I have been with the John Sules Agency for almost twenty years. They handle our Home Insurance and the Insurance for our two Autos. Our home was recently damaged in a sever storm. Once again, The Sules Agency handled the entire matter with high efficiency (as they have over the years).Laurence and Marie Thorpe

ab
Review №8

I retired and moved from Rockland County to the Jersey shore. Changed almost everything except State Farm and the Sules Agency in New City. All their staff, especially Marilysa were so caring, helping. and knowledgeable in making this transition. Thank you...

Od
Review №9

Great working with this company, They offered the best rate, replied quickly and answer all my questions and concerns, I highly recommend them. My agent was Daniela she did her best to help in these trying times we are experiencing and I appreciated it.

EV
Review №10

John Sules has been my insurance agent for years from car to home owner insurance. Marilysa is amazing always so helpful and knowledgeable. She is very professional and always answers any questions and concerns. I would highly recommend them.

Ap
Review №11

I have been with John Sules Agency since the 90,s from car, home and flood insurance they have always been there to help. Julie is amazing and takes the time to explain everything so you can understand. Extremely professional and always answers any questions in a timely manner... I wouldn’t change them for the world. Highly Recommend never been disappointed.

Vi
Review №12

John Sules has been our insurance agent for years. We go to him because of his industry knowledge, expertise, and professionalism. What really sets his agency apart from others is that John and his team truly care about you. John and Dee are always looking out for our best interest, and we trust John with all of our insurance needs. I highly recommend him to assist you with all your professional and personal insurance. John and Dee, thanks for everything that you do!

De
Review №13

I have been a client of John Sules insurance agency for over thirty years. They are trustworthy, responsive to all your needs and treat you as family. Each year I do a check on our insurance needs to see if they need to be adjusted and they have advised us very appropriately.We have felt safe, and well protected in their care. On an occasional visit to their office we are greeted warmly and my name. .We have our automobile, homeowners and jewelry insurance with them.If you are looking for personalized care, up to date knowledge on what your family may need, look no further. They are” THE BEST”.

Mi
Review №14

State Farm has provided my husband and I with superb service. Daniela is remarkable, professional, and extremely responsive. We experienced urgent issues multiple times and Daniela helped us resolve things right away. I would recommend this branch to anyone looking for an insurance agency they can rely on.

Ga
Review №15

The John Sules Agency has been helping my family for three generations! Julie Russel has been my personal agent for a while now and she’s been professional, responsive and helpful when luck has not been on my side with my vehicle. I trust them implicitly! Keep up the good work Sules team!

Ry
Review №16

I have found the John Sules Insurance agency to be the friendliest and easiest agency I have worked with. They have gone above and beyond to answer any questions I had in the past and I’m sure they will continue to do so in the future (as I plan to continue using them). I have never had a bad interaction with anyone in this agency and would recommend them to all. They are always professional and make the experience as stress-free as possible. Always a pleasure to work with.

Le
Review №17

The services that my family receives from John Sules State Farm Insurance is second to none. No matter what my question, concern or problem might be, John and his team of professionals is right on it and is handled in a fast and professional way. They provide excellant customer service with ongoing communication and personalized support. It has been our experience that going above and beyond is the norm for John Sules State Farm Insurance!

Li
Review №18

I have been a client of the The Sules Agency since 1986 and have had countless communications with John and his wonderful team throughout the years. Today I was once again pleasantly reminded not only of why I have entrusted all of my insurance needs to them for 34 years now, but also why I have every intention of continuing that relationship indefinitely. My wife and I are currently in the process of selling our home and purchasing a new home and will be renting for a short period in between both moves. I called Ellie and explained what was going on. In her always warm, friendly and professional manner she thoroughly explained exactly what I needed and what steps must be taken. Within moments she had me all set up and relieved me of any possible stress. Thank you very much Ellie. It is always a pleasure working with you and John and its a great comfort knowing that I can rest with certainty in the knowledge that my family and I are in your very capable hands.With kind regards,David Teich

Ma
Review №19

I have been with the Sules Agency since 2000. I would highly recommend Ellie Nee as a Representative. Ellie has always extended Superior Service in all her interactions with me through the years. Ellie is a true professional, very knowledgeable and goes above and beyond to provide the best information possible. Her kindness and courtesy are exemplary!

Da
Review №20

First Class Operation. Dee Maddalena is the most helpful and knowledgeable person I have ever dealt with & John will bend over backwards to help. Runs a very tight ship.

Te
Review №21

I absolutely can’t say enough great things about the John Sules Stare Farm Office. My father, who was not the easiest to please, met John back in 1983 when they first opened and quickly became a client. That decision was paid back 10 fold over the years to my father by John and his team. The loyalty, high level of customer service, friendliest, most knowledgeable and caring team of people just can’t be matched. I know this, because as soon as I had something to insure, I of course became a client too! I’ve now been receiving that same high level of service since 2000. I am so grateful for all they do for me, and have done for me over the years! John, Ellie Nee, Gaye and too many others to name are just the best. They always go way above and beyond!!!

Er
Review №22

Wonderful customer service! They are extremely efficient and hands on for anything you need. We have used them for over 10 years. You will be in great hands. In addition to their great prices-the agents are extremely friendly

Ga
Review №23

Marilysa was very professional and displayed a wealth of knowledge in assisting me with my car insurance. Her follow up and consideration were much appreciated. I would highly recommend her to assist you with any insurance questions or needs!

Le
Review №24

Ellie Nee has been taking care of my real estate need for quite some time now. I would highly recommend her to anyone. She is reliable knowledgeable and prompt in her return phone calls . I am very busy in my own business and Ellie is my go to person when it come to insurance. I do not go about recommending people very often. You will definitely be happy with the results if you contact her.

Br
Review №25

I cannot say enough great things about Daniela Tavares. She is very attentive and has amazing customer service. Not only does Daniela always answers my questions in a way that is easy to comprehend but it’s clear she has my best interest at heart. 😊

Ma
Review №26

We have been with John Sules for 27 years. When great tragedy struck our family, Ellie Nee was a rock for us. “Just bring everything to me” and we did. She lifted part of the burden in our time of need. Eternally grateful. With respect to our ongoing insurance needs, I trust her judgment and honesty. Thanks Ellie!

De
Review №27

Each and every time I have contacted State Farm ‘s John Sules agency I have found all staff to be professional, responsive, and caring. My agent Ellie Nee explains my policy questions fully. She has been a pleasure to work with with. I am so pleased that I transferred my auto and homeowners insurance policy from an unnamed company to State Farm Sules Agency.

Be
Review №28

We made the switch to John Sules office several years ago and could not be happier !John reviewed our policies, made necessary changes and took care of us like family. Extremely professional, knowledgeable & friendly staff and business gets handled with 1 phone call or e-mail. If you appreciate personal service, the Sules agency is highly recommended .

Jo
Review №29

We have found both John Sules and Ellie Nee to be outstanding in their desire to help with any questions or situations that may arise. They have gone out of their way on several occasions to find answers to difficult questions and have returned with the answers in a timely manner. Great people to work with. They are always friendly, courteous and professional. A pleasure to know and deal with.

Ja
Review №30

I have been with State Farm for 27 years and never have I felt the need to shop around for another agent. Working with Ellie Nee has always been a pleasure . Ellie is courteous, responsive and sensitive to my needs. She is wonderful to deal with honest and thorough in her presentation of the products. John Sules has a great agency and staff, I would highly recommend.

El
Review №31

I have been with the John Sules agency the better part of 30 years. I Specifically work with Ellie Nee and Gaye Doyle. The attention that I get at this is by far better than any other company that I work with. It’s as if they are waiting for my phone call to help me. If I live another 30 years I will be with this agency. I thank you all and stay safe and healthy

SA
Review №32

I cannot say enough great things about Daniela Tavares. She is very attentive and has amazing customer service. Not only does Daniela always answers my questions in a way that is easy to comprehend but it’s clear she has my best interest at heart.

Bo
Review №33

We have been with State Farm for many years and never have we felt the need to shop around for another agent. Working with Ellie Nee has always been a Godsend. Ellie is courteous, responsive and sensitive to our needs. She is wonderful to deal with. John Sules has a great agency, we highly recommend.

Ya
Review №34

Daniela T. Is my insurance agent and she is absolutely amazing ! She is always available and tends to my needs in such a timely manner. She is very knowledgeable and looks for my best interest. I highly recommend her

Ed
Review №35

Daniela Tavares is simply the best. Every request I make is answered in a timely and professional manner and no request is too small. Right in line with the entire Sules agency which always goes above and beyond for their customers. Thanks for the great work Daniela!

Va
Review №36

I’ve been a customer for years! The quality of service is amazing. Daniela is always available to answer any questions and help me and my family with anything that comes up. Customer service is unparalleled and in great hands!

Ro
Review №37

Ive been a client of John Sules and his cracker jack staff for nearly 40 years for auto, homeowners and umbrella liability coverage. Ellie in particular is terrific. She patiently and capably analyzes my insurance needs and options, identifies potential risks and provides education and guidance in mitigating those risks. The John Sules Agency is a rock solid organization to do business with.

Ru
Review №38

Just great responsive from the moment I met John to the moment he introduced me to Julie, it was so easy to switch carriers, Home, cars, umbrella. saved a lot of money on all three, 50% on my vehicles travelers policy. Do you know when the move was right when the old broker never even tried to keep me, just said sorry to see you leave us. Thank you

St
Review №39

Very pleased with our agent, Karli Wimbert! Shes extremely knowledgeable, professional and responsive. Karli saved us a considerable amount of money on our auto policy and answered all our questions! Thank you, Karli!

Su
Review №40

Windshield ReplacementI called John Sules - State Farm this week about my cracked windshield. I had the pleasure of talking with Ellie. She was Super Friendly, Knowledgable & Very Helpful Top Notch. Not only did she help process my claim, she went over and above to suggest some ways I might be able to save on my other policies Ex: 3 Hours On-line Defensive Driving Course. It was such a pleasant experience, I felt like Ive know her for years. Thank You Ellie - Regards, Sue

pe
Review №41

John Sules and his team, have to be the most caring, trusting, and knowledgeable insurance teams in the area. Always looking out for their client’s best interests they NEVER compromise their clients best interests to line their pockets.Thanks John and team Sules!

Jo
Review №42

John sules could not have been more helpful with my insurance needs. He made the process quick professional and easy for us. Would definitely recommend this State Farm over any other insurance agencies.

Da
Review №43

John Sules and his team of professionals have been top notch with my familys needs.Over a decade of service and still going strong. Its not always the brand or the paid TV ads. Its the real life people who are there when you need them to be.Keep up the great work!

Ju
Review №44

I have been working with State Farm for 40+ years and with Ellie at John Sules in New City for over 25 years. They are fair priced and the service is excellent. Ellie has been my agent for along time and she goes above and beyond!!! Highly recommend this company.

Ch
Review №45

I started with the Sules agency 20+ years ago and remain a loyal customer because of the caring, courteous & professional manner in which they conduct business. Ellie Nee has been an outstanding contact at the office over the many years - always accommodating, friendly & knowledgeable!

Ma
Review №46

I have been using the John Sules State Farm agency for over 6 years.They are always on point. Ellie Nee demonstrates the kind of customer service that is pleasant, helpful and fast. Keep up the wonderful job you do!

Me
Review №47

John and Karli came to our rescue when we recently had a pretty big damage to our pool liner and fence due to the storm Isaias.When we could not get in touch with the fence contractor, John was persistent and went above and beyond and personally called the contractor till he got a hold of him for us.They were both very prompt with returning phone calls and emails.During this already difficult time of the pandemic, they made sure we did not have to chase after our check for the damages as we received them in a matter of days. Thank you for the stellar service you have provided us the last 23 years.Rakesh and Ellie

Ol
Review №48

Statefarm in new city has been amazing for all our insurance needs. Especially Daniela Tavares always present to assist us with all our questions and her amazing service. Thank you!!

Sh
Review №49

John, Gaye, Ellie, Dee, Katherine, Rocio, Julie, too many wonderful people there I can not name them all. They have insured my home, autos, business, family, and many friends over the past 30 years. I have been using them since Kaye Peters worked there, she was a wonderful person, and we miss her dearly. Service is excellent, prices are fair, do not go anywhere else!

Ro
Review №50

Ive worked with him for years. Fantastic customer service. Second to none. His staff is caring and always helpful

Gu
Review №51

Great service and very reasonable pricing- Gaye is terrific!

Al
Review №52

I have been with State Farm for 24 years and never a problem. The best customer service in Rockland. Ellie has been an outstanding agent to work with over the years.

Ch
Review №53

Incredibly professional and personalized service with very friendly and helpful staff. They always make you feel at ease and explain policies in great detail making sure you get covered on all your needs. Always available and willing to go the extra mile for their clients. Best of the best!

jo
Review №54

Never responded to two phone calls and messages I left! Guess they do not need any new business!

Do
Review №55

John and his staff are amazing .We have been with John for over 17 years. I cant say enough about them. They are very knowledgeable and professional when it comes to your insurance needs. They have excellent customer service, I highly recommend this agency.

Ja
Review №56

I have personally worked with Ellie for years now. I have never had to worry about any claims or payments as Ellie and all the staff at John Sules State Farm treat their clients like friends and family. They keep up with each and every person’s policies and make personal phone calls to you. Ellie helped me tremendously when my house flooded. As horrid as a flood is, she made it absolutely painless. I will never have insurance with anyone else!

Ma
Review №57

John and his staff are amazing. In a time of need, when you want someone to just reach out and help, they were there every step of the way. I can not thank you enough for all of the help and support you have showed me and my small business.Best business decision to date is changing my insurance to John and his Incredible staff.. Thank you!!!!!

Pa
Review №58

Quick response, made choosing my first home insurance policy a painless experience. Highly recommended.

Ev
Review №59

Ive been doing business with them since 2000 for home and auto never had an issue with rates or discounts.

Sc
Review №60

Ellie always answers my questions professionally and quickly and handles all my insurance needs as if they were her own.

Bo
Review №61

John and his team are a pleasure to work with. All interactions with the office have been great. I go to them for all of my insurance needs. I can’t recommend them enough.

Da
Review №62

Ellie was tremendously helpful in answering all of my questions and helping to resolve a concern I had with some 2018 payments.

Da
Review №63

John and his team are the most professional agents I have ever worked with. They and knowledgeable, responsive, and eager to answer all your questions. I would not and have not hesitated to recommend them to any of my friends or relatives.

Do
Review №64

We have been with John Sules /State Farm for over 30yrs. They serve our auto/home/life insurance and we could not be more satisfied. Ellie Nee is always there to help us with any questions or issues we may have. We highly recommend John Sules. .Mike and Donna Houlihan.

Av
Review №65

I love knowing that anything I need or what ever question I have, Ellie will just take care of me! Excellent customer service

Gr
Review №66

Julie Russell has helped me with my insurance needs for years. With Julie, you dont feel like youre working with an Insurance Rep, you feel like youre working with family. Id give Julie a 10 Star review if I could. Shes the best!!!

To
Review №67

One of the best decisions I made was switching my insurance needs To John Sules. Very professional, knowledgeable, and great customer service. I highly recommend using John as your insurance agent.

Ro
Review №68

I have been going to this office and have been a part of state farm for so many years now and to constantly get treated with such kindness and respect is always a pleasure. All of the girls are so helpful and always willing to go above and beyond.

Jo
Review №69

Ellie is always professional and her customer service is above par all the time.

Ch
Review №70

John Sules and the team in New City have been a huge resource in helping myself and my family with any insurance needs for many years! No matter what we need help with, this team has always been there for us and treated us as if we are family. Very resourceful team, will always go the extra mile for their clients, always gets any issue or concern resolved in no time. Incredibly friendly staff as well, thank you for all the help over the years!

Je
Review №71

Good value and responsiveness, agents get to know you on a personal level.

Cr
Review №72

Best insurance company. Friendly and warming staff. Very happy with the choice I made. Highly recommend this branch.

Me
Review №73

Excellent customer service and very friendly staff. They are quick and efficient whenever I need anything from them. I’m am very happy with this agency.

Ar
Review №74

I am so grateful for Statefarm in New City! I just leased a brand new vehicle in my name for the first time. Most of my family uses GEICO and so I naturally signed on a policy with them only to find out my insurance was more than my car note!! I could literally have two cars at that price. I knew something wasn’t right because I’m over 25, no accidents and my car has many safety features.I called into Statefarm in New City and spoke with Marilysa. After answering a few questions, I got a quote that was $130 less PER MONTH!! Literally saving me 1.5 K a year. I was able to cancel my Geico policy and transfer over within minutes. Best part is I even have more liability coverage for less! Thank you Statefarm in New City!!! I’m going to recommend to all my friends and family members that they get a quote and switch over, ASAP!

Pe
Review №75

Outstanding service. Extremely fast turn around generating certificates. Highly recommend John and his entire staff.

Ho
Review №76

Professional, experienced, polite and attentive

Ma
Review №77

I have been doing business with the Sules agency for the past 10 years. John and his staff are very professional, friendly, and helpful. They all go above and beyond to resolve any issues or problems. I.m very satisfied with their service and would highly recommend them.

Ga
Review №78

My wife and I have been a happy customer since 1986

Su
Review №79

Im a long-time customer, and had an insurance issue that needed immediate attention. Even working from home in a pandemic, agent Ellie Nee rode to the rescue like the cavalry, and saved the day. You will be taken care of like family with this State Farm agent.

La
Review №80

Excellent service and awesome staff!

An
Review №81

Been with state farm for a few years now and the customer service has been excellent. The staff is friendly, helpful and knowledgeable.

Va
Review №82

Excellent customer service ! I been with John Sules for over 10 years and every year has been exceptional service .Treats his customer as family .

Bi
Review №83

I have had insurance with this State Farm office for years! I am very pleased, they are always on top of any issues or questions I may have. Marilysa DeLeon is very knowledgeable and friendly anytime I need help :)

RI
Review №84

Always fast and friendly service at The Sules Agency. They are a pleasure to work with.

Ke
Review №85

Personal caring service. John and his staff are always happy to hear from me and quick to resolve any questions, concerns or insurance needs!!

JL
Review №86

Wish we could give more stars!! We have been insured with John Sules for 10+ years. His staff is friendly and professional. Its nice to know we can text our agent at any time if we need assistance. Highly recommended the John Sules Agency!

Ma
Review №87

Great place to take your insurance business. Staff is warm, friendly, and knowledgeable

Fe
Review №88

There is always a problem everytime I call or go there they never help useless

Ci
Review №89

John and his staff are extremely helpful and knowledgeable whenever I’ve needed them.

ro
Review №90

Hard to get help, or even someone on the phone. Recommend a place that has sufficient staff or 24/7 customer service line for speedy service.

Ho
Review №91

20 + years with same agency enough said..👍👍👍👍

An
Review №92

Great team and very knowledgeable.

tm
Review №93

Good causal food

Fa
Review №94

Staff is super nice and helpful

Vi
Review №95

Great customer service!!

Information
95 Comments
4.9 Rating
  • Address:339 N Main St Ste 1-3, New City, NY 10956, United States
  • Site:http://johnsules.com/?cmpid=bumz_blm_0001
  • Phone:+1 845-638-3373
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–4pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:9am–5pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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