AAA towed my car here b/c my CEL was blinking. The shop charged me $260 to read the error codes and charge my battery. They said I needed a new clutch, $2,400. I didnt believe them, so I went to pick up my car, and saw they had recorded error code po301 (cylinder 1 misfire) WITHOUT EVEN TELLING ME ABOUT THIS ON THE PHONE. Not only did they not tell me about this error code, they didnt try to troubleshoot or fix the engine misfire, and they tried to sell me an incorrect fix. If I paid them for a new clutch, my problem wouldnt have been solved.Guy on the phone was unprofessional and kept dancing around what my real problem was. Kept saying uh, its the clutch, and if you dont fix it, uh, itll come back. Yea right. I know what a slipping clutch feels like.Dont bring your car here.

Needed transmission work on my Peterbilt 379. Their mechanics were knowledgeable and staff friendly. Coffee was good while I waited too!

The staff was very knowledgeable and kind to me the entire time I was there.Id like to also note the *everyone* wore a mask the entire time, which I was very pleased to see.

First Choice has taken care of the fleet of BrightFields, Inc., where I am Operations Manager, for several years. They are responsive, dependable, and provide quality service. First Choice fixed a huge problem we had been dealing with in our fleet, where our trailer wiring didnt consistently work with our truck wiring. At our request, they rewired all trucks and all trailers, and solved our biggest issue quickly.

My experience with First Choice has been excellent. Several weeks ago my car stopped unexpectedly and I called First Choice, they arrived in record timing and took care of my car right away. They are very professional and honest.

Im a warehouse manager for the Wilmington Housing Authority. We have trusted First Choice with our fleet for over 20 years. They offer great service and very reasonable pricinging on the work they do. I would definitely recommend First Choice to anyone looking for great car service!

They always do good work and very cost-effective

1st Choice Auto & Truck is conveniently located so that I can stop in and get my oil changed or battery replaced. The owner and his wife are super friendly. I have been using their shop for the last 5 years.

Horrible service

Not sure where all these negative reviews are coming from. Staff was polite from phone call through to service being completed. Fast service and great pricing.

Staff is very friendly. They service our companys fleet and have serviced my personal car. In the countless times weve called, theyve been timely and very professional. Great work with no complaints from the company or individuals in the office who use them as well.

My 12 year old car broke broke down to the point of where I was unable to drive it or shift gears. AAA towed it to this location bc they were close by and they have a contract where AAA member get 10% off service up to 50$. (This is a pro; however, they will not tell you this even if they know you are a AAA member at check out. You have to remind them.)It was the end of their business day when my car arrived, so I counted myself lucky that they were able to take my car in with little notice. The technicians diagnosed my issue and called me early the next day for my OK to start the work. I said OK. It was was ready for me to pick up well before the end of day.When I went to pick it up, neither the man who rang my card or the man who gave me my car keys checked for my photo identification. Mildly concerning.I drove home (about 25 minute drive) and left my car off for about eight hours. Attempted to start my car, and it did not start.I do not know enough about auto mechanics to say that car my is in worse shape physically than it was when it arrived at this establishment, but I can say that the functionality is no better. My car will not start. And I paid actual money for it.When I called back to express this, the owner wanted very little to do with my particular concerns.Lesson learned: I will do more research next time I need to find a mechanic!(Also good to know if you end up there, they have a $65 storage fee per day for any vehicle left in their yard after work is completed and the customer has been notified. There is a chance they will not tell you, either. Good luck!)

Great people take really good care of u as soon as I walk in the door from the minor problem to the biggest other guys can handle it with care like if it was there own

I own 2014 Peterbilt 384, I have been called today 04/12/17 to the Shop and asking for Annual DOT INSPECTION. So gentlemen answer to me come and we make the DOT INSPECTION. I have been called at 11 am, arrived to shop at 2pm and 3:30pm they been finish my truck.Ar shop a gentleman told me left turn signal does not work. I did all services on my own truck left turn signal was warked. That shop charged me $32.40 for labor for lamp replace. But that guys does not know me. In Ukraine all drivers got mechanik knowledge, we can do almost everything on a truck except rebuilding Engine, and Transmission, and very heavy-duty work, and that guy said to me about turn signal lamp. I come to truck and I have lamp tester, I show him lamp is work, but I gave him another spare lamp, I always have in my truck all spare lamps.Yesterday 04/11/17, I replaced oil and all filters on my own truck. What is that DOT INSPECTION BUSINESS? May be in US it is normal, ler me know about that.I am not upset about labor charge $32.40, but I am getting really upset when people lie to me, because that means that they do not respect me.

Brought in my truck for a diagnosis, had to call about 3 times and left a message before I was contacted back. Each time I contacted them they said my truck was up next, which took over 5 days to be next apparently. On the 5th day they contacted me saying my Truck was ready for pickup and the total was 300$. Never asked if I actually wanted them to fix the problem for one, and two they replaced a 17$ fuel filter which they said they got for 54$... So all together with lack of communication, not asking for permission to actually work on the truck, and charging me 300$ for a 17$ part with a diagnosis and probably 10mins of actual work, in no way would I recommend this shop. Save your money people.

Not professional with the work or billing

Needed my Jeep tire replaced in a hurry and they got me back on the road in no time! Thank you First Choice!

The brest

Great owner ship