We are second generation customers to this particular SF agent (and his predecessor). My kids, now of driving age, will be the third. Brian and team handles our auto, home, life and other policies. They are easy to reach, responsive, always friendly, and have kept an eye on our changing conditions so that our coverage makes sense for our current and future needs. To date, SF has not given me a reason to cross-shop with other providers. And quite frankly, thats the best thing that can be said about insurance providers; one less thing I need to worry about micro-managing. That alone is worth it to let it ride.

Been with the company since 1997 and have always had good customer service. Any Claims were always handled quickly and as stated in my policy. I would recommend State Farm to family and friends.

I switched to State Farm from Geico last summer, and I saved money on my multi-policy insurance. Brian Hartle came highly recommended from a friend (Wesley Gates, owner of JD Gates Exteriors in Newark, DE). The agency, and specifically Brian, has been very responsive and easy to work with. Provided documentation in a timely fashion, responded to texts and emails quickly, and provided quotes when needed. I highly recommend!

I moved from Pittsburgh to Delaware and my Agent Paul in Pittsburgh made sure that I had a contact in Delaware weeks before I was to move. I liked that Brian reached out to me and was asking for key information to start the process for the transfer especially have information to start the tag transfer for my car. I have always been a Liberty Mutual insurance person and a friend suggest State Farm and I havent looked back. Thank you State Farm for making my life peaceful~

I absolutely love Brians office and his staff! I had an hard time with my previous insurance company when i am trying to change my insurance plan, as i am traveling outside US. Then i got to know about this agent and when I called and explained the things they were able to suggest multiple plans based on my situation and they handled it so smoothly for me and rhe quote is also lower than my previous one. I would highly recommend!!!

I can always count on Brians office to take care of my insurance questions and concerns. They are always quick to respond to emails and can always answer my questions. The team is very friendly and understanding. My family and I have trusted Brian and his associates for many decades.

Dealt with the staff there, was a great experience.Very profesional and made you feel like you were family.Place all my insurance needs there and save me money plus the added bonus of not dealing with numerous agents on the phone they have an office to meet at

This is the best agent in delaware. Everyone is so nice especially Marlana. They always answer your questions I am so glad I switched to Brians office.

So far so good with Brian & his office employees. Moved from Philly PA to New Castle De & Brian was great assisting my wife & I with that process.

Brian and his team do a great job. They are super nice and very informative when it comes to any questions Ive had. State Farm is a great insurance company. My familys home burnt down and Brian/State farm were great throughout the entire process.

The team at Brian Hartles State Farm Insurance are amazing! Always so helpful and kind. Thank you for a great job!

I have been a customer of State Farm (Brian Hartles office) for 20+ years. They always go above and beyond with keeping me informed of my payments, changes to any of my policies, discounts, etc. They are known for their outstanding customer service and I would recommend them to anyone looking for insurance. I was contacted from someone at this office about getting a Supplemental Insurance Plan for Medicare and that was the best decision I could have EVER made!! Thanks State Farm.

I absolutely love Brians office and his staff! Always so helpful and kind! I definitely would recommend!!!!

The staff here is Amazing! I’ve never had such a great experience purchasing insurance. I really love this agency, sometimes I text Brian Hartle in the middle of the night for any question or request and first time in the morning he replies,, he is awesome and Marlana as well. Recommend this office 200%.

I have been with Brian Hartle office for about 15 years. They have gone above and beyond to help and guide me through the years with any concerns or questions. I see the staff as family now! And it’s so wonderful how they check up on you and make sure that your needs are being met. Thank you State Farm for outstanding service!

The staff here is Amazing! I’ve never had such a great experience purchasing insurance. I really saved money and feel like I’m in great hands. Marlana really helped me understand what I needed and showed me how to save. I’m so glad I switched!

I have been a customer of State Farm (Brian Hartles office) since May of 2006. I never had a problem with my Auto, Renters Insurance at State Farm. Brian, as well as his staff have been very professional in dealing with my policies. Even moving out of the New Castle county and moving down to Lower Kent county, I have kept my policy with his office. Why change a good, sure thing. Thanks Brain as well as your stall. Happy Customer

I have been a client of this office for many years with many cars. The whole team is super helpful and pleasant always. I can not see me going anywhere else for my insurance needs.

Superior service. I’ve been a client for over 10Years now and have nothing but pleasant experiences. I bundled my auto and homeowners insurance with them and have absolute trust with this agency.

You cannot ask for better service than with Brian Hartles office. We currently have our offices Corporate Insurances, as well as our home and personal autos insured through State Farm. There are times when Ryan Waltz feels like an old friend...he takes such good care of our activities.

Brian Hartle and his staff are great. Often, when you have to contact your insurance agent you are already stressed. I have always found them to be responsive, caring, understanding, and helpful. Whatever your need is they will figure it out. Also, I like how Brian takes the time to explain your insurance overages and compares them to your needs making sure that you are not buying more then you need and that you have the coverage that is right for you.

I am a very long time customer State farm insurance Ive been with Brian hartles office long before he even had his name on the door. the primary reason why Ive stayed with one insurance company and one office for so many years is very simple it all comes down to service. it is evident that Mr hartle cares about his work and his employees due to the longevity of his employees. The staff is always courteous and professional and friendly and theyre always willing to help me in any way possible.

I appreciate the courtesy calls and the customer service each individual has given since I was changed over to this office. Great staff.

Superb customer service. They always go above and beyond to make sure all of your questions are answered with patience. Even when I had to work with a different insurance company to collect a claim after a no fault accident I was still able to call my State Farm insurance and get an idea of what questions and services to ask from the other insurance company. I went from being completely lost of what to do to knowing exactly what to expect! Thank you!

Brian and his team are very kind, and easy going. On different occasions Ive spoken with different members of the team and they all have positive and bright outlooks and attitudes, which is amazingly helpful when dealing with anything insurance related! I can guarantee that anytime I need their assistance, they will make my problems much simpler and help me to find a solution!

Brian and Marlana are the best! I’ve switched to them and it was the best decision. I got the best discounts and Marlana is always available when I call or email them. They have the best customer service. Would recommend 100%!

Brian and his team are amazing. They go above and beyond to help with all our insurance needs. Weve had State Farm insurance for over 20 yrs and have been with several agents but Brian Hartle and his team is by far the best at customer satisfaction! We really appreciate Brian and his team so much!

I have been with this office for about 15 years. Great Customer Service! Very responsive to needs, phone calls, and emails. Brian, Ryan and all of the staff are wonderful!

Brian Hartle and his staff, especially Ryan, are always so helpful and knowledgeable. When I need help, they go beyond to find answers for me and are very good about keeping their clients abreast of State Farm products & services. Thanks to you all!

Awesome customer services. I am fairly new to the office, my previous agent retired and I was reassigned to Brians office. I was pleasantly surprised by the level of service from the office staff.

No matter if I came unannounced or had an appointment, Brian and his staff have always been accommodating and very helpful with any and all of my questions and concerns.

Brian Hartle is one of the funniest, charismatic and kindest insurance sale agent l have ever met. His staff is amazingly understanding. I am so grateful to have him as my insurance agent.

Brians office is so accommodating with all our business and home needs. We enjoy an wonderful working relationship with them! They are very knowledgeable and helpful! Thank you!!

Brian Hartle is a good agent to have in your corner. He will satisfy all of your insurance needs to your satisfaction. The Brian Hartle Agency is like family to me. I dont need to look elsewhere because all my needs are right here. State Farm Insurance is a winning team.

Always takes care of me and always gave me a great rate for my coverage. I live in Dover and still use Brian Hartle as my agent.

The staff is wonderful! Always attentive and very pleasant! I wouldnt take my business anywhere else!

Ive had nothing but great experiences when dealing with Brian Hartles branch. Specifically Dorothy Wharton And Mike. (At this time I cant recall Mikes last name). And Brian himself .They all always go above and beyond to help their clients. Awesome team of People!!!

They act fast and timely

I’ve been insured with Brian and his staff since he opened his State Farm Office, with my every call and/or personal visit to the office, I’ve always found every staff person to be friendly, knowledgeable and efficient. They have a great professional team.

I have had nothing but great service from State Farm agency I have been a great help and a major asset for all my insurance purposes. I try to stay up-to-date with everything that my company offers me which is a lot thank you State Farm for being there.

Overall the experience has been great since I became a member of this agent when I moved to DE a couple of years ago.

I have been with this office for a few years now ! Great staff, Ryan specifically is very knowledgeable and very friendly.

Amazing customer service. Everyone is extremely helpful anytime Ive had to contact the office.

I would like to thank everyone at the office, Brian, Ryan and everyone there for 5+ years of great service and help. Thanks crew!

Attentive staff with great people. I have my home and two cars insured with Brian.

Very professional and reliable

Very friendly staff and extremely attentive.

Great Customer Service