An excellent company with outstanding service. We had an appointment to look at a randomly leaky window. Upon inspection the rep found that the outside boards had been replaced in the past but the caulking had small open pockets where water could easily creep in. He filled all the pockets around the window sill and ran a clean bead to finish up the job. This was done very quickly and with little effort on his part. He said to keep an eye on it during the next rain, but it should correct the random leaks we see occur during heavy rainstorms. He said if there is water coming through again then it would be a good next step to replace the boards, but the window and sill are not in need of any repair.He was so fast and was about to leave when I asked about the bill. He said no charge as it was a quick thing to do. I forced on him a tip for excellent and respectable service.This company is outstanding and are very skilled at what they do. Their customer service is levels above the big box window companies. I will return to them for any and all my future window needs!

Very professional. Friendly, on-time window repair tech. Repaired window crank mechanism on my windows and was gone quickly. Highly recommend.

Dominic our window tech was great! We had several of our large 20 year old wood style windows and cranks repaired, glass replaced and screens replaced. From the time of the quote through the ordering process to installation, this company exceeded my expectations! They saved me over $60k if I had to replace them at this time! Highly recommend!

Great experience from start to finish! Very professional with very helpful employees that made me feel comfortable about my repairs. I would recommend them to everyone that has window or wood rot needs.

Pella window beware. Not sure how they have the great reviews on Facebook and Google. Terrible service on my experience. Called for an appointment end of July and first available was early September. Fine, pandemic and workforce problems… I get it. At time of scheduling I was clear that I have 5 PELLA windows needing repair support. Minor issues of weatherstripping, rubber/plastic gasket coming loose, lock not engaging, one window leaking during heavy rain. Fast forward to my appt and the service tech shows up, only glances at each window and has no solution for any of the simple issues. Weatherstripping hanging out… he yanks it out and says it isn’t needed, no need to replace. Well, hello… if it was installed as part of the window someone thought it was necessary. Rubber / plastic gasket sliding down on multiple windows… something he had NEVER seen before. Water leaking, lock mechanism not engaging… call Pella. I wanted to work with Independent Window Repair thinking they specialize in REPAIR. Unfortunately it was an absolute waste of my time. The manager even agreed when I called to say they should have turned me away at scheduling if they can’t service PELLA.

I made an appointment for an estimate for window repair. The estimator was scheudled to come out between 12-2pm. At 2pm, I called because I hadnt heard anything from them, and was told he was at the house at 12:02pm and then left at 12:07pm. I had to step out for a few minutes and was running just a little bit late, but had he had enough professionalism to give me a call, I could have told him I was just around the corner and literally would have been home within 2 minutes. Considering their utter lack of professionalism, I am glad I got to find this out early in the game. I have zero interest in doing business with a company such as this. (Oh, and no apology when I called. I was simply told that his GPS showed that he was at my house earlier and that they do not call the customers unless it was specifically requested ahead of time. Wow, what a joke!)

I have used IWR previously with good results. The last two times have been with their installer Dominic. He does outstanding work, is personable, professional and cleans up after the job. I would rate this experience as A+

Thank you to the IWR crew for installing six Forgent Series windows that replaced the original, 28 year old, Weathervane windows. I am very pleased with the installation. The crew was professional, experienced and were able to save the extensive custom trim throughout the home. I would recommend IWR for any repair or replacement window work.

From start (quote/estimate) the guys were nice, professional and friendly. Weve used in past and one repair person didnt clean up after himself very well but of the 4 times used that was the only bad thing. Been using for years and well continue to use.

I have used IWR twice now. The first time (2017) they came out to repair a builder grade window seam that caused a large window of mine to fog. Trust me, the cost of this repair was a small fraction of a complete window replacement. Same window again now began to leak (2021) which was from caulk splitting. IWR checked out the window and applied new caulk. The best was that there was no charge for this. Where can you get this kind of service anymore? When a company stands behinds and supports you? Thank you IWR. I will spread the word and file you for all my future window needs.

Company proved to be a waste of my time!! Called and inquired on having several different sizes double hung sashes made to repair the rotted pieces on my Weathervane windows. it took 3-4 weeks to get appointment. Dan comes out on the agreed day an hour early. I had estimated 5 windows but actually it was 8. I tried to explain my strategy was to finish the sashes with the interior stains and exterior color, then add the glass and install. Then rehab the next one, etc. This way I would not have to “board up” a window while I varnished and painted the sashes estimated to take 2-3 days to get the finishes done right. Dan said they could make just the rotted pieces I needed and save me money. “Okay, not the plan, but let’s go with that.” He measures the windows and says I’d get a quote via email tomorrow. No quote! A couple days later I get a voicemail from Dan and he’ll call back. Finally he calls and says his boss said they don’t want to quote the job. The excuse? Changing and replacing glass can they tricky and they needed to do it to make sure the windows worked. Really! We all know the real reason! I didn’t even bother to tell them I wouldbe happy to pickup the pieces myself or that I build premium stereo equipment cabinets and know the business end of a square and Phillips screw driver!! I called this company as I got a recommendation from my local glass shop (I’ve done business with for 25 years.) When I pick up my glass I will certainly tell them not to recommend this company anymore!!

Brad and Rich did wonderful job to repair my window. I will definitely use there service again.

Replaced the sidelite glass next to the door. The old one was fogged and always looked dirty. The new one looks much better. Cheaper than replacing the whole door assembly.

We had a great experience from beginning to end. Everyone we dealt with was wonderful starting from the office (Sara), sales (Mark) and the installation crew. We will definitely use IWR for future work.

I was referred to IWR through the inspection process on my home and they were great to work with. The process was thorough (inpections), well managed (appointment scheduling), and execution was done well, with good explanation, by John. He showed me the work he was doing, where adjustment should be made (no pressure tactics), and was thorough in explaining the final bill. I recommend IWR; John did the work in my home and would recommend him to friends and family.

I have used IWR in past and this year as well for some of rotten/warped windows at my house and to replace fuzzy glass in a couple of windows. Great thing about IWR is its responsiveness, reasonable prices and professional attitude of the installers. This year, Dominic has done a great job on my windows. I recommend trying IWR

Good company to work with. I have been using them for many years. Their office supervisor Amy was pleasant and accommodating. Ive been referring IWR to friends and neighbors.

Dominic came out to install 4 new windows in my home. He was prompt, professional, and did a great job.

The Salesman that first came out to give us a quote, and Ken, the fellow who Did the repairs and installations were both very professional and helpful. Ken wore a mask, and removed his shoes as I had originally requested. He was very good at his job, and you could tell he took pride in his work. I’m already recommending IWR to 3 other people because of the workmanship done today.

We were in search of a glass company to fix our front window in our house. After calling other places with no return phone calls, we saw one of the IWR vehicles driving down I-696 and decided to take a chance and call them. IWR is amazing!!. Our technician VINH was on time, respectful, clean, and very NICE. We will use this company again!!

I highly recommend this company. I had a very positive first experience with IWR. Bridget was a true pleasure to work with when she called to schedule the installation. Rich was very professional and very friendly and knowledgeable when he came to give me an estimate and Andrew was a delight today during the installation. I appreciate all the folks I worked with during this transaction. Professional, knowledgeable, friendly, interactive and very willing to help with questions and information.

We had a bunch of our windows repaired about 1.5 years ago in order to save some money over replacement. The windows were fine, but the wood around the outside was rotting. IWR came out and were done in a few hours. It seemed like not enough time for the amount of work we had done (and paid for) but it looked good. Then in the winter, our house was much colder than before due the windows leaking. We had IWR out again to look at one particularly bad one. They replaced the weatherstrip which seemed to help some. Now its winter again, and we are having the same problem again. Im convinced that they didnt re-install the windows properly when they fixed the surrounds. I dont feel like having them out again, so we will pursue other options. Getting an energy audit soon from another company. I guess we will see. The sad part is that replacing the windows wouldnt have been all that more expensive (maybe 2x the cost?)

I have some wood rot on my exterior wood trim boards. Thought this would be in their sweet spot as several of their videos online shows rot wood issues. Dan came over for an estimate, spent less than 1 minutes reviewing my issue and said: There may be some 2x4s behind the trim and we dont work with 2x4s. HUH ? He then referred me to another contractor.. Bizarre. At least he was upfront with his companys lack of competency in repairing wood rot... They should remove wood rot repair videos on their website as it was misleading.... Their ads on TV and online continue to show wood trim board repair / replacement.

Tiffany was very helpful and kind.I would highly recommend this company.

I.W.R. did an excellent job replacing and installing a very large 1/2 Round Window. I cant say enough good things about their workers and supervisors who did very high quality work to make our difficult project look great and match the other existing windows. They also replaced some rotted window frames that were both on on the first floor and second floor. I would recommend them to anyone.

Working in a iconic luxury brand, I have extremely high standards and expectations.The gentleman of IWR presented to our home professional in appearance, they worked with Purpose and confidence, meticulous attention to detail and craftsmanship. They all worked with maximum time management and communication with the project manager “Brett” was as measured as a surgeon in a operating room.Our home is the biggest investment we have. It’s with great humility; I thank each and everyone on the team for helping us preserve our home and continue to maintain it. The character that you build with is epic and we sincerely thank you for a job well done! We are “Raven Fan’s” of the gentleman of IWRBret, Brad, Vinh, Will & DaveIn closing, Thank you again for exceeding all of my expectations and making us fall back in love with the appearance of our home. This is where we makeMemories and share life with loved ones. Thank you for all you have done.

The areas around several of our windows were rotting. IWR came out to fix and replace several parts at a reasonable price. They were on time, friendly, and did an excellent job. Would definitely recommend!

Our experience was very good, including the excellent job Drew (#8) did. They communicated well, were reliable and did a nice job replacing our window. My only criticism would be the estimator who came out never got back to us about some other windows (glass blocks) we had asked about replacing.

I had high hopes for this company after reading all the positive reviews online and getting a recommendation from my parents who had used IWR several years back. Unfortunately my experience dealing with Bridget to schedule a whole house window replacement consult and price quote was awful, so much so that I will gladly take my business elsewhere. When I originally called, the earliest date Bridget could offer was 6 weeks out. I asked if there was anything sooner and was told there wasn’t an earlier appointment in a not very helpful or friendly tone. Bridget did say that if someone cancelled I could possibly be moved up. About 2 weeks before my scheduled appointment, I got a voicemail from Bridget with an appointment reminder, but she left details on the appointment that didn’t fit my request. I called and spoke to Bridget again and said that I thought I was contacted in error but wanted to double check. Bridget was incredibly rude but said she’d look into and get back to me. I got a call back from her the next day saying the voicemail was left in error and to disregard. After waiting 6 weeks, I called the day of my scheduled appointment to clarify what time the sales person would arrive because I had a work meeting to plan around. I spoke with Bridget once again and she told me that I was not in their system and she had no record of me ever having been scheduled for a consult. I reminded her that I was in the system at one point because she contacted me in error and I still had the voicemail to prove it. At that point she matter of factly said she would have to verify her phone records and get back to me, giving the impression that she did not believe me nor did she care to help. I did get a call back from Bridget to (once again very rudely) let me know that there was no record of my appointment and she would have to reschedule me, essentially starting the whole process over after I had waited for 6 weeks. At that point, I said I would take my business elsewhere. I get that mistakes happen and I’m a pretty reasonable and flexible person to work with. But Bridget’s rude attitude and lack of willingness to help ruined it for me. I’d rather deal with a company that provides good customer service and gives the impression that they care.

Vinh was our salesperson. He gave a good price upfront and saved us thousands by offering a repair solution rather than replacing entire windows. I did not have to sit through 2 hours of a demonstration to be offended by an out of this world price. Just straight and honest right from the start. I can not express enough how much I appreciate that. I had to wait a few months for the repair, but it was worth it. Brad and Brett were here on time on the day scheduled. They did an excellent job. I will be using them again.

Andrew (Truck #8) installed new glass and sashes for several windows today. With all of the snow weve had recently, I wouldnt have been surprised if they had delayed the install. Nonetheless, Andrew arrived on time and got it all done with a minimum of hassle and a lot of professionalism and courtesy. I would definitely use I.W.R. again for any needed window repairs.

Great service! I would recommend IWR for any window repair.

I was debating whether to change all the windows in my house. My wife and I decided to call Independent Window Repair. Boy were we glad we did. First of all Vince, the estimator was so honest, absolutely no up sell. Told us what we need. Price was very reasonable. Brad the installer, cant say enough about his work product, and attention to detail. Awesome work!!!

I highly recommend Independent Window Repair. They are consummate professionals. There is always someone to take your call. They were out promptly to provide a quote for repair of round windows. Our windows had challenging accessibility. The crew on site were Brad Pitcher and Garrett Lehman; both very prompt, professional, friendly and thorough. The quality of their work was outstanding. Other companies we spoke with either wanted to replace at significantly higher cost rather than repair or were plain incapable of handling the job. They are now my go to company in future.

The telephone receptionists are excellent and the window repair team do a terrific job. Whenever I have phoned to schedule an appointment for window repair work, I have been pleasantly surprised and recommend this company to anyone.

Long lead times but the work is very professional & cost effective!

Excellent work - nice crew, courteous and respectful, good value - glad I hired them and will again if the need arises

Drew, Brad and Vin did a great job on our door wall and other small window replacement glass. They were polite and knowledgeable about the repair. The windows look great and they cleaned up after the install.

Excellent work ..... Very courteous & professional staff. Had Dominic & Jerry address all the concerns that I had mentioned during the initial inspection/estimate phase. Arrived on time & finished as planned. Highly Recommended.

We couldnt be happier! Brad did an excellent job replacing three of our windows. He was friendly, professional, and thorough. I would highly recommend any work done by Brad.

Used Independent Window Repair several times over the years for window repairs. So when I heard they did window installations I decided to call them for a quote. Salesperson was very helpful with suggestions for different options. Took his advice on ones to be installed. Communication on main office was great when existing windows would be measured and when installers would arrive. Installers arrived on time. Completed entire job in two days. All the outside and inside were cleaned after job was completed. Installers were great and very professional. Very happy with quality of produce and work performed. Would highly recommend Independent Window Repair for both window repairs and installations.

I use them for our property management company and I use them on my own home. They do excellent work. One of their installers Dominic is always helpful answering any of my questions.

I had great experience today with having my windows repaired and Andrew made the experience exceptional. He has a great work ethic with attention to details and quality. He goes above and beyond fir customer satisfaction.

Had a window that leaked pretty badly during the last rainstorm. IWR came out and fixed it, very quickly. Very professional and courteous, would definitely recommend!

The window installers arrived at our house on time as scheduled. Both young men were very courteous and took great care to keep their feet clean as they were coming in and out of our house multiple times during this fall season. They answered all our questions and cleaned up prior to leaving. Our new windows look great!Weve had IWR do many of our wooden frame windows through the years. I highly recommend them.

Garrett did an excellent job repairing 7 different windows in our home, all requiring various skill sets. He arrived on time, was pleasant and professional, and finished the work in less than 2 hours. We would welcome him back for repairs in the future.

Last summer IWR fabricated 13 windows that I installed at my house. This winter they fabricated and installed two additional windows. Extremely professional throughout the process including estimates, fabrication and installation. I was pleased with the product and would recommend Brad for the installation. He has years of experience and was extremely knowledgeable. Great product at a fair price.

IWR replaced a rotted wood window on our second floor. The installer was excellent--the repaired windows looks better than new! He was professional, knowledgeable and explained the process as he worked. Everything was cleaned up after the job was done and I wouldnt hesitate to use them again or recommend them to anyone needing window repairs.

Brad did a great job replacing wood on 3 different windows today! He was very detailed and did great work! I always recommend IWR to anyone looking for window repair and I would definitely recommend Brad as an installer.

Brad does a great job and his attention to detail is like no other. Id recommend him without saying. I have very high expectations and he exceeds them all. Thanks,

I’ve been using them for years and I have had nothing but wonderful experiences. From the people I speak to on the phone to the guys who come out for estimates and the guys who do the work. Not only are they fast and SUPER friendly but they won’t break the bank - they are always the best price!

All individuals on the team were very courteous and professional. The installation was completed in a timely fashion. All debris was removed from the work areas and tarps were put down to insure that my hardwood floors were kept clean and damaged free.

Had rotted wood replaced, and a leaking window fixed. Estimator was very thorough and on time. Explained his rationale for the suggested repairs. The laborers appeared very experienced and explained why the leak was occurring. I had my work done in February so they gave suggestions for when I was ready to paint.

I.W.R. was recommended to us by a friend. We were pleased that they came out in a timely manner, to replace just one window. Perfect service, on time and the window looks and works great. Cheap and good seldom come in the same service but the price was fair.

It is nice to know that you can repair window instead of replacing! The installer was super nice and Vince was very informative. The office staff was very polite and answering any questions I had! I would definitely use this company again!

Andrew has done work on our home more than once. He is prompt, polite, cleans up after the job, and we trust him in our home. He does great work and is a true professional.

Drew did a great job on our south-facing bay window. He is friendly, on time, informative and knows what he is doing—thank you!

Called said I had very old windows to be repaired. Set appointment which had to take 3 hours off work for. Guy showed up on time said nothing they could do for my windows to old but shows almost same as mine in your pictures. Wish they would have asked more questions before I took 3 hours off work. Maybe ok if you have newer double pane windows said they dont even do single pane. So dont bother if you have older wood single pane windows you want repaired.

This is the third time I used IWR. Every time the price and service is excellent. Garrett was clean and polite as always. I recommend them whenever I can.

Good place for u to get windows

I had a great experience with this company. Four areas of my home were repaired. They worked with me to do a little at a time. The workmanship was excellent. Scheduling and work were done according to our agreements. I will use this company again and again.

I was very satisfied with the work John and Dominic did replacing our windows. They were both very nice, too. Thank you.

Very good and professional, Vinh did my windows and I’m happy with his work.

Great work! I was a little skeptical because of their reviews, but my entire experience was excellent. The staff was very responsive, was able to communicate via email, confirmed my appointment, timely, and the workmanship was great. Pricing was also very reasonable.

I was very happy with the work that was completed. The installers did a great job and left no mess and finished in a timely manner. I would recommend this company to my family and friends.

These guys were amazing. Andrew and Patrick came out and in a matter of hours our windows are new again. I would highly recommend this company!!!!

Needed multi-pane glass replaced on 4 windows. Glass arrived early, re-scheduled 3 weeks sooner. Tech arrived an hour early and was done quickly. Was very clean and efficient. This is third time Ive used I.W.R., will use them again if needed.

Andrew worked hard and did a great job on all our windows today. Very happy

If I could give them a zero I would. Bottom line is that this company doesnt do what they say they are going to do. The estimator who quoted the job promised much more than delivered. After the repairs were completed, I have a window that wont close (its 37 degrees out), I still have multiple windows with broken seals, I have several windows that werent even addressed after the salesman promised me that they would be fixed. I also have some hardware (cranks) that still will not work. I have called a competitor of IWR to come out and fix their work. This company is a fraud. They charged me $3K to be there for 6 hours and didnt fix what was promised. Go to Accent Window Repair in Shelby, or just buy new windows. These guys are a joke... And dont worry about shaking their hand, handshakes dont mean anything to them.

I purchased a fully reconditioned Edsel from these folks ( Matt was having the work done but he passed away) . His wife had Vince promote a restored 1959 Edsel. That was about Jul 13 2018. I reported that it stalled frequently when driving, and that there was no transmission oil in the vehcile. Did not get any replies after phone calls, email messages, and texts to Vince. Now it will not start, not even turn over. Buyer beware for any of this companies work.

Great job. They were able to repair three windows correctly. Brad was great.

This was my second experience with IWR. They previously repaired several windows for me and did an excellent job. I have had no issues with those windows. Recently I called them to repair a few more windows. They called to confirm both the estimate appointment and the actual repair appointment. They were punctual on both occasions. Brad did an excellent job taking care of all the problems. He found some unexpected additional damage and was able to fix it at no additional cost. He also gave me some great maintenance advice. Im very pleased with the work performed by Brad and will call IWR anytime I have a window problem. I have recommended them to others. Thank you!

The quote process was timely, efficient and well detailed. The work was wonderful - the workers were professional and was done quickly and the quality was fantastic. Highly recommend them.

Great reputation for being able to fix old wood windows without the hard sell for new windows.

Brad and Adam did a great job completing the work on my windows. Very professional and polite and would use them again.

A very old, ugly, heavy aluminum (1965) patio door wall was replaced with a beautiful white vinyl - clear glass, easy to slide one. The service was excellent. The workers arrived promptly, did the job, cleaned up all the mess, took away the trash and were friendly and professional. If you are looking for a company that will do the job, do it right the first time AND for a fair price ... Independent Window Repair is for you.

Mark, who deals with windows, was realistic and straight forward in considering what I wanted to do. He made a suggestion regarding one window that helped to preserve the existing frame while replacing the window which saved me half the cost of a total replacement. This was a very old window. The initial installers from IWR were unfamiliar with the windows intricacies so they referred the job to a specialist who was familiar with the window and did a great job. I especially like the honesty and frankness of IWRs staff. They really try to please the customer.

IWR has repaired/replaced several windows in my home and provided excellent service every time. They are honest, efficient, and provide quality products at a reasonable cost. This is why Ive returned several times.

Brad did an excellent job of installing our wood trim. Would highly recommend IWR

THESE PEOPLE CHEATED US. They said they would replace our window frames with the same frames. THEY DID NOT!!! We have windows that are backwards. They send you to different people every time you ask for an answer. They refuse to change it back and refuse to refund us the money. THEY CLAIM IT WAS THE ECONOMICAL SOLUTION. I did not ask for a economical solution. We want the correct window. DO NOT DO BUSINESS WITH THESE PEOPLE THEY INSTALL WHAT THEY WANT NOT WHAT IS SUPPOSED TO BE DONE. THEY WILL TELL YOU IT IS THE SAME, BUT IT IS NOT, AT ALL!!!

10 am appointment was spot on! Care and workmanship by Winh #21 and Brett #7 was superior. Small additional request was addressed and made my wife and I very happy. Thank You IWR for another GREAT job!Mike and Cathy

We have used IWR on 3 window repairs that included numerous windows. On all three occasions they arrived on time. The work was completed in a timely fashion and the quality of the work was excellent. We will continue to use them when the need arises.Their customer service is also excellent.

Had a great service call experience today. They scheduled a repair for a window between 3:00 p.m. and 5:00 p.m. I asked that IWR call me 15 minutes before they would arrive so that I could meet their person there. They called at 2:45 p.m. and I met Vince there at 3:05 p.m. He looked at the problem, said it was easy to fix, and adjusted the crank mechanism in less than 5 minutes and it works great. I should have called him 2 months ago rather than leaving the window cracked open for the past couple of months. Vince really knows what he is doing. I told him that the prior replacement window installer that had put in 3 windows had looked at it and said it was OK and that no adjustment was needed. Vince said that he thought it should have been taken care of before, and decided that since it was such a simple repair and it should have been made the last time, he would waive the service call fee. He also checked the other windows to make sure they opened OK before leaving. I ordered some replacement cranks, and he said hed drop them at my house on his way home. Now thats what you call customer service!

Another professional IWR job! Five stars plus! Brad rebuilt a large sliding aluminum-clad wood window that was in rough shape. I was advised by IWR personnel that if the window could be repaired Brad is the only one who could do it. Before beginning the job Brad advised what he intended to do but that the window may not be repairable and then what my options would be at that point. Sure enough, as foretold Brad repaired it! Outstanding!

We had them replace glass and weather stripping in roughly 15 windows. Overall, I felt they did a great job and those rooms are looking and feeling a lot nicer. The reason for the 4 instead of a 5 is due to the fact that the sealant they used around the glass was a bit messy and it was a little rough looking on some of the windows.

We had our the entire windows in our home replaced by IWR. The whole process went exceptionally well from beginning to end. Salesman Vince was detailed and knowledgeable. Brad did a great job with the installation . He was professional and knew what he was doing. The field manager Brett was there to make sure everything went well. We referred IWR to our neighbor for window replacement and they too had a great experience. Will definitely use them again in the future.

IWR has replaced and/or repaired every window in our 28 year old house and saved us thousands...they show up on the date scheduled and the quality of their work is excellent. I recommend IWR for anyone considering replacement. Start to finish everything was smooth and best of the cost was a fraction of the cost for total replacement.

IWR has performed numerous window repairs for us in the past couple of years. We have become accustomed to reasonable and professional work. However, not everything everything goes as planned. One of our repaired windows had an issue. We called IWR and they were able to come out the very next business day. They put a temporary fix in place and ordered the parts for a permanent fix. We scheduled the installation of the permanent fix and Brad came out on schedule. He installed the fix quickly and efficiently. Brad was prompt, courteous and professional. I would highly recommend IWR for your window maintenance.

My house was built in 1996. All the windows are large and wood and many had wood rot. IWR repaired 4 of them for me. I also had their painter out topaint. They did a fantastic job! The windows look like new!! I couldnt be happier! And I felt that the price was very reasonable...especially if you compare it to having new windows put in. One company wanted $5000 to put in just ONE new window in my house! I would highly recommend IWR!

The team at IWR was very friendly, cost effective, efficient but knowledgeable. They were able to fix what other companies could not even diagnose as the problem. I would absolutely recommend them to anyone.

Jason did a great job. Very professional and polite. 😊

We were very pleased at the professionalism of IWR. They were prompt, took the time to do perfect work & cleaned up after themselves. We would definitely use them again & refer to our friends/family.

Was referred by a satisfied neighbor. Fixed my windows vs replacing and saved me a lot of money. Workers called half hour before showing and were prompt, professional and did a great job.

We had a lot of rotten wood on our windows and they were the only company that would repair instead of replace. That experience we fantastic. We then wanted the window hardware replaced on all of our windows since some of them did not work anymore. We got a quote and picked a color. We were then notified that it was unavailable. They brought out samples - we picked a color again. Again - couldnt be done. Third time picked a color off of more samples. Sent me an estimate with the new colors and wanted a signature - sent it back in. Never called me to schedule. I called them and they said they never got it. Sent it 3 more times before they got it. Now they wont even schedule for 5 days. It has been going on for a year. They have had my deposit for a year and I still dont have a work date scheduled. This experience has completely ruined my first experience with them.

Dominic and John show up on time, clean up the work area before leaving. Also, provide good information. Great work.

I HAD SEVERAL FOGGY WINDOWS REPLACED & SEALED; WOOD ROT REPAIRED AND THE WHOLE HOUSE REPAINTED. THESE GUYS WORK REALLY HARD AND DO AN EXCELLENT JOB; THEY ARE WELL TRAINED!TERRIE NORDNESS/TROY

Had 2 windows replaced and a new sill on one. Drew and Pat were very good, did a great job, very courteous, and were always aware of the surrondings, they even took their shoes off inside the house. I would highly recommend them!!!!!!

HEADS UP PEOPLE, ANY COMPANY WILL ALWAYS HAVE SOMEONE OR A FEW PEOPLE OUT OF THE THOUSANDS THAT NO MATTER WHAT YOU DO. YOU CANT PLEASE. THEY HAVE BEEN IN BUSINESS FOR 25 YEARS AND CARRY AN A+ RATING WITH THE BBB. THAT KIND OF REPUTATION DOESNT COME FROM A FEW BAD REVIEWS OR FROM POOR QUALITY WORKMANSHIP.THEY ARE THE ONE COMPANY THAT IS WILLING TO COME OUT AND FIX MY LOCK INSTEAD OF MAKING ME BUY A BRAND NEW WINDOW.

IWR provided quality work and great service. The installer Brad Pitcher arrived timely, was fast, efficient and provided a detailed explanation of the repair services. Great job Brad and IWR!

I have just had completed the replacement of the glass for five windows in my home. As in 2011 when I had IDW repair some other windows, I was also very pleased with the work the Technician did this time in July of 2017. I would not hesitate to do business with IWD again.