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Pitbull Audio
300 W 28th St #101, National City, CA 91950, United States
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Pitbull Audio

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Ro
Review №1

This store is a hidden gem. I just discovered them. Forget the big box store, just go here. Even the less expensive equipment was still great quality. The staff is highly knowledgeable and very polite and helpful. I drove from Banning to go here, almost 2 hours. It was worth the trip. And. Got a great price on my amp. Excellent store!

Gr
Review №2

I ordered a Warwick Rock Bass Deluxe from Pitbull and have to say the customer service was outstanding! It was shipped fast and all of questions and concerns were answered in a timely fashion. I would definitely do online business with these folks again!

Br
Review №3

Pit Bull Audio has phenomenal customer service! They were quick, answered all my question and made sure that I was taken care of. In this day and age that speaks volumes and plays a much bigger part in my purchases. I’ll be back to get more gear soon. Thanks

Ca
Review №4

After extensive research, I purchased a Martin 000-15 from Pitbull Audio. This was after searching wide and far with many vendors for photos of the actual guitar I would receive. Customer service was excellent and they worked with me on the price following a competitor posting a slight discount. Communication was thorough and I received my Martin earlier than expected, in perfect shape. My experience with Pitbull was excellent.

J.
Review №5

Amazing guys, they helped me out figured and get all the cables for my pedal board

Kr
Review №6

We found that Pitbull had the Strat my son wanted, so I called and spoke to Shane. I let him know that wed be in the next morning to pick it up. Shane had his techs check it out and prep it for us, which was great. When we arrived, Shane had it ready for pick up, so we didnt have to wait to get a few minutes of playing in before proceeding with the purchase.Though its about a 1.5 hour drive, well probably be back.

Vl
Review №7

These guys are super awesome! I spoke with Caleb in sales and he helped me with all my questions about the guitar I wanted to purchase and was able to hook me up with a great deal. Incredible customer service from an awesome sales rep. They easily have the best selection of EBMM guitars in the country. Really nice tops and lots of limited editions for both 6 AND 7 string. Lots of stores focus just on 6 but these guys cater to everyone. Really nice selection of other high end brands as well. 5% back in reward too! Very happy with my purchase from these guys.

Ha
Review №8

Awesome customer service! Late Friday night, I ordered the wrong size instrument and they helped me get the right one by Sunday so it will still go out Monday! And great prices as well -- cant beat it:)

Ja
Review №9

Great place. They have a vast selection of guitars, amps and pedals. High quality gear also. The staff is great and doesnt try to upsell you gear like guitar center and actually help you. I always recommend this place to all of my music friends

Pa
Review №10

My goto place for gear. AJ rocks.

To
Review №11

Top-notch customer support. The owner himself responded quickly to all of my requests. Great products purchased from these guys and Ill definitely back back!

Ky
Review №12

Awesome Customer support, I originally found a MusicMan Stingray through Pitbull Audios Reverb Store, When the bass arrived I realized that the particular model wasnt quite the fit for me. I reached out to sales/returns and they were exorbitantly helpful. Fernando Immediately gave me a RMA and accepted the return plus contacted MusicMan for the particular bass I requested. During the process of which my order was being returned I kept an eye on Pitbull audios store for new stock, I eventually settled on a beautiful raspberry MusicMan Stingray. Fernando was quick to respond and sent me a invoice for the instrument. I could have easily gone elsewhere but Pitbull Audios Quality Control and Customer Service was exceptionally great. (Also whoever photographs these instruments for the store, Keep up the great work! I wouldve never settled on Pitbull audio in the first place if the pictures hadnt grabbed my attention. - Ill update this thread when I receive my MusicMan Stingray!

Do
Review №13

If youre a pro musician, this is the place. A great selection of guitars, and high end amps. The staff is very knowledgeable.

mi
Review №14

Podcast equipment purchase greatJust about to order some more keep up the good work PitbullComcast equipment I ordered great keep up the good work Pitbull Im going to order some more

Ni
Review №15

Great experience working with this group. Pricing was excellent, shipping was fat, and item received was exactly as described. Would recommend them to anyone to use.

Su
Review №16

Repair takes more than 2 months and tried to charge twice. If I didn’t have a payment record, I might charged again. In addition, they didn’t give me a receipt for parts and labor. You’d better go to Bass San Diego!!

Mo
Review №17

I was helped out by Fernando via Reverb.com and through the chat function on their website. He was incredibly clear, patient, accommodating, professional, and helpful. The process from start to finish was extremely quick and easy because of his guidance and expertise. I highly recommend using Pitbull audio for all of your audio equipment needs and if you have any questions, they are so very helpful and nice in the chat box. 10/10, would definitely shop here again. Thanks, Fernando!

Lu
Review №18

These guys take great care of their customers. I ordered a guitar from them and they packed it super well and got it shipped quick so I could play play play. They worked with me on the price and they made sure it was set up perfect and amazing and it plays a real treat. Great company and I’ll definitely buy from them in the future.

Jo
Review №19

Friendly, knowledgeable staff. Good selection of effects pedals.

Ar
Review №20

Pitbull audio is the place anyone can go to for a pathetic excuse for customer service. A basic question about installation of a tremolo arm degrades into a back and forth about terminology in an ad. Buyer beware and prepared to be insulted and degrade when asking a question about a product.

ch
Review №21

Fernando at Pitbull Audio was super helpful and quick to respond. It was a pleasure doing business with him. Contact Fernando for help finding the perfect bass guitar!

Da
Review №22

Son dragged me there to look at guitars and get some strings. The guy who helped us was really friendly and chatty with my son about guitars. Good alternative to the other big box guitar store.

Do
Review №23

Great place to shop for your DJ needs.

De
Review №24

I received my PRS black top guitar. Fabulous! I own Martin, Gibson, Yamaha guitars and this rates with the best of them. Because its a parlor guitar, the sound is thinner, but that neck is pure heaven!

Sh
Review №25

Love this place. Ordered a guitar and strap, through Reverb. They arrived earlier than expected and were absolutely beautiful and just what we wanted. Made one man very happy. Thank you for such professional service. Already looking at other things from your shop.

na
Review №26

Ordered a beautiful PRS from them. Fernando really helped me out, save me some money and was great working with!

Co
Review №27

Got a great deal today and excellent service purchasing a guitar. Plug for Caleb for who was patient with my questions and helped me get the best deal possible. Surprisingly competitive pricing as well - would shop here again.

Br
Review №28

I worked with Shane and he is fantastic- super to work with and very quick to help with sending emails, photos and calls. If youre looking for any help at all find Shane at Pitbull- hes sensational!

Ke
Review №29

I’ve always had smooth transactions with Pitbull Audio until I mixed up two returns and mailed a Pitbull Audio return to another music dealer’s return warehouse on the other side of the country. Pitbull Audio was understanding and worked with me until the situation was resolved, demonstrating a true appreciation for their customers.

Ke
Review №30

I ordered 2 SKB Guitar cases on 2/9/21 and had to wait 2 weeks before before I ever received them. Both handles were broke off when I opened the box due to no packing. Sent them back and now a month later I still have not received my case. Will never do business with again.Beware!!!!

Be
Review №31

Just stumbled upon this place as a result of a three month search to find the best DI Box to use to enable my Roland TD-25 KV edrums to go LIVE (Radial JDI Duplex Stereo DI)... and found GOLD.LOVE this place - tremendously helpful.

Za
Review №32

The best experience of my life!!

Li
Review №33

Always has what we need at a great price! Top notch service as well. Love this store.

Mi
Review №34

Great people great instrument. Always got what I need.

ma
Review №35

VERY! VERY! poor QUALITY!!!!I bought Beyerdynamic Soul Byrd Wired In-Ear Headset Earphones Headphones from Pitbull company, Last year i bought same set from different place, and i love them! But the one i received from Pitbull company is not same quality. Sound is very poor, No bass at all. The pitbull took item back, but they charge restocking FEE for bad product!!!!!Customer service is very nasty. I will never again buy from Pitbull company.

Al
Review №36

One of the best place to buy musical instruments and the crew are awesome

Ne
Review №37

These guys are the best, very helpful and knowledgeable. Reasonable prices and lots of variety. Hoping they become a Gibson dealer soon but they have some great new guitar manufacturers to check out. You are always welcome to try out any gear and there is no aggressive sales pressure like you may experience at the other bigger stores. Sean and his team are always lookin out for we local gigging musicians and can hook you up too. Great job Guys, keep it up!

Ef
Review №38

Nice helpful website! Always worth a look to shop or browse when not shopping. I had a question/issue and they got back to me very fast! I paid less for my order of strings and they shipped fast!

Ti
Review №39

Outstanding sales and customer service staff; nice site; excellent prices and shipping speed.

De
Review №40

My experience with Pitbull Audio has been top notch and beyond helpful. I am having a custom guitar build made from Mayones in Poland. I live in Washington state and even though I’m not in California the service from Benjamin Mcdonald has been nothing but fast response, helpful and patient. Quick communication with the company making my guitar and quick to relay back to me what was went over. And to add all the last minute changes (why I add patient to the review because musicians can be picky and forgetful). If you want to inquire about any of their instruments, gear or want a custom build definitely inquire through Pitbull Audio and ask for Benjamin.

gr
Review №41

Received my KRK CL5G3 monitors and I love them. Shipping was fast and packages were delivered in excellent condition. Thanks so much PBA.

Ad
Review №42

Ordered from Pitbull Audio on eBay, but my order never arrived! Had to get eBay involved to get my refund.

St
Review №43

Bought a mic from them off Ebay, but I wanted to sing their praises some more. It was a great deal, a great product, it shipped incredibly fast. Great business and really happy with them.

No
Review №44

Pitbull Audio continues to stock the latest audio gear.A wide selection of guitars and basses, along with very nice amp and cab selections, extensive FX pedals, DJ, audio production, all supported by a knowledgeable and attentive staff.Just off the I-5 in So. Bay- check em out!

Er
Review №45

Excellent pedal selection and friendly staff. Ill be back.

Ry
Review №46

10/10.Great selection of gear (especially pedals).Friendly sales reps.Top notch guitar techs.Small business feel with large business inventory.

Ra
Review №47

Responsive to questions and problems. Brand new item did not function properly. This wasn’t their fault. They promptly provided return labels and applied a refund. No hassle. Great customer service. Will purchase from again.

Lo
Review №48

Pitbull Audio is really recommended from my part. They have amazing customer service! They reply to any of your questions instantly and they honestly know what’s up! I’ve been going to Guitar Center and many other local music stores here in my city and none have attended me as good as Pitbull Audio. 1000% trustworthy and really recommended from me!!!

Ed
Review №49

No hassle purchasing. The guys here are cool and knowledgeable. Convenient and their website is ALWAYS up to date and accurate with their inventory. You dont waste any time here. I like how they have good equipment to try before you buy, but please respect their time as they do with yours.

Da
Review №50

One of the few last indie guitar shops in the South Bay. Been shopping here for the past 2 years, and theyre never let me down. Love that theyre local, and a hometown business with great in house staff. Will continue to stay with this shop.

In
Review №51

Bought 2 peavey speakers “refurbished” by emergency and in the main event one of them failed and the second one had the wood broken... i still think the internal speakers are not original because dont work correctly at high volume

Ch
Review №52

Pitbull Audio. Great experience. Answered all my questions over the phone. Gave me good deal. Quick shipping right when I needed it. Would definitely do business with them again. Thanks!

Al
Review №53

Great service . Knowledge at its BEST

Br
Review №54

I had a wonderful experience working with a number of members of the team at Pitbull Audio. I bought an acoustic guitar which was packaged well and arrived in perfect condition. When I thought a problem arose during shipping process on my end they were ready and willing to work with me. All around, I look forward to working with them again.

Al
Review №55

Awesome environment, awesome service, awesome inventory!

Bu
Review №56

I totally recommend buying from Pitbull Audio. Their staffs (Fernando & Mark) are very nice and helpful. They let me exchange an ukulele which I ordered and found out that I was not happy with it due to bad factorys quality. So I get to exchange to a new one which Im very happy with. They even refund me some money that I didnt expect to receive. The thing is that I live in Bangkok, Thailand, so shipping takes time and cost a lot of money. Yet, they did not hesitate to help me, thank you Pitbull Audio!

Ma
Review №57

Great selection of pedals on display and friendly, helpful staff. The two items I was interested in were not on the floor, but had to be researched and acquired from the back. Luckily not many people were there when I bought my items, otherwise there may had been a hold up and getting my awesome gear.

Ra
Review №58

A Very Good music store

Ol
Review №59

Nice people! Love AJ and Calob!

Ja
Review №60

I recently ordered a Milkman bass amp from Pitbull Audio. It was an open box item and I live in another state, so I didnt have a chance to play it before the purchase. I placed my trust in Fernando and the rest of the team at Pitbull Audio and they came through. The item arrived quickly and most importantly it was exactly as described. The whole process was smooth and Fernandos communication and customer service was exceptional. I wouldnt hesitate to buy from them again.

Ro
Review №61

Fernando and the folks over at PitBull Audio has been stellar! They worked with me on price and shipping options. My order was promptly shipped and they notified me on every step. My package arrived promptly and was packaged well to protect it from the elements in the winter cold. I will definitely recommend them and will purchase from them again!

Ar
Review №62

The BEST! I dont go anywhere else, unless I absolutely have to.Knowledgeable staff. If one doesnt know something, they will tell you, and do the research, or ask someone else on staff, instead of making stuff up. They dont smother you, but let you know theyre available. Budget to boutique gear, at reasonable prices. Points program on purchases, that you can use on your next purchase. Close to the freeway. What else can I say?

JE
Review №63

Great shop, great staff, great gear.

M
Review №64

Excellent service and discount prices, if you need a musical instrument; this is the place to go. Highly recommended !!

Br
Review №65

Ordered some locking tuners for my Sterling by Music Man HSS Cutlass. Fernando was very helpful through the whole process of purchasing. He was very responsive to emails, and answered questions throughly. The locking tuners were perfect, easy installation and took little to no time to install. I will highly recommend for future purchases. Thank you Pitbull Audio.

Th
Review №66

I purchased a Sire 5 String P7 and and new Fender case at the beginning of December from Pitbull Audio. After shopping around, they saved me close to $100 over other places on this order. They shipped quickly and even though I had some challenges with the FedEx delivery, Pitbull made sure that everything was delivered ok with my order.

Pa
Review №67

They sell guitars, pedals, drums, cool hats...cool place..

Ev
Review №68

These guys were great! I would absolutely buy from them again. Customer service was responsive and Fernando took care of me and my purchase.

As
Review №69

Great independent music gear shop with very friendly and knowledgeable staff. Super awesome gear that hits all the price points from boutique brands to mass produced affordable gear. They also have the unusual and sought after Orange Amplification gear that the big boxes dont have.

Ax
Review №70

Great service. Employees are really helpful. They help you fins what you need give good suggestions and if they need to open anything out of the box for you to try out they will. They have really good deals well. Great store recommend it. Great effects pedal selection as well.

Fe
Review №71

Very friendly staff

Da
Review №72

I worked with Fernando who helped me get a fantastic price on a handful of items that I was after. He was quick to respond and the buying process was as smooth as could be. Would absolutely recommend them to everybody!

Br
Review №73

Yo, this place slaps. The staff is comprised of knowledgeable, friendly musicians who all try to form genuine bonds and friendships with customers. Theyre almost always playing tunes through the soundsystem and will accommodate the volume level of the jams for anyone demoing gear. They encourage plugging in and jamming and are happy to have a full discussion with you about whatever, be it musical or not. They never try to push a sale; they really just wanna make sure you leave satisfied with your experience in there. Awesome selection of gear on hand too.Great shop run by great dudes. Happy to be a customer.

Sm
Review №74

Pitbull Audio is great to deal with. I seem to get my best deals from them and the shipping is quick with no problems. Check them out.

to
Review №75

I drove 2 hours to check this place out because it was the only shop that had the three guitars i wanted in stock so I could compare them and the staff were super friendly! Even though I was clearly a novice player they had no issues opening new boxes for me to check out the axes! I ended up buying 2 of the 3 guitars I was looking at because of the great deal they gave me! Thanks again Benjamin!

Ti
Review №76

I ordered a Gretsch Short Scale Bass from Pitbull Audio about a month or so ago through a third party platform and the customer service was excellent! I just reached out to them today to see if they would price match another seller on that platform for a different item, and they did! The communication, integrity, and respect they have for their customers is the mold from which all vendors should be cast. Thank you, Guys!

Jo
Review №77

Pitbull Audio sent me a broken guitar. When I called to let them know, they asked that I send it back for a refund. The guitar was apparently damaged during the return shipping process and they refused to give me a refund. They accused me of damaging it and never addressed the fact that they sent me a broken guitar to begin with. Its been months now and I dont have a guitar or my money back. Avoid this place!*5/23/21* - The response from Pitbull Audio is nothing more than pure fantasy and outright lies. The fretboard had pieces missing that they attempted to hide with poorly dyed wood putty. THEY insisted that I return the guitar for a refund after they agreed that this was indeed a defect. I submitted pictures before the guitar was shipped out showing the damage to the fretboard. Why would they arrange a return if there was nothing wrong with the guitar? Its been nearly a year and I have STILL not received a refund. I am NOT responsible for any shipping damages. I dont know how these people sleep at night.

Ma
Review №78

Great prices and service. I ordered the wrong thing by accident, called them, and they corrected it right over the phone. Great service!! Thanks!!

Mi
Review №79

Great work by Fernando. Quick, gave me a great price, and was responsive and reliable. Thanks guys!

Sa
Review №80

Rented some gear for a day party from AJ. Hes was very accommodating and helpful. Some of the equipment was brand new which was nice. Prices were reasonable. Location was easy to get to right off the 5 freeway. Showroom had a nice selection of guitars, amps, speakers, and dj equipment. Would definitely come back.

so
Review №81

Great company, great deals, personal responsive customer service, and fast turnaround times. i bought 3 pedals and a gig bag from them in the past 2 weeks - prices better than Musicians Friend, better than Sweetwater!!!

Ja
Review №82

Come here for a great music shop experience. Knowledgeable staff that are super friendly. I felt like I could stay they’re all day playing with new gear. They have a large array of guitar pedals from boutique to classic favorites to bizarre unknown pedals. Overall, just a classic guitar shop feel. Bummed I don’t live closer to it

Do
Review №83

Great selection, helpful staff, decent / negotiable pricing. Odd location in National City business park.

Sh
Review №84

The best music store in San Diego. Staff is always friendly and helpful and never feel pressured into buying anything. The rewards program is a great perk also. Ben is always very helpful when Im looking for a new pedal to try and while I dont usually stray from brands I like, he always has great suggestions for pedals to try out.

Jo
Review №85

Found them when they had a little storefront and have seen them grow and grow. They probably have the largest selection of gear in San Diego. Making them our best kept secret. Always a friendly face willing to help you find whatever you need. Most of the time whatever they dont have on display is in their warehouse. Its definitely a must visit!

Ty
Review №86

Great shop - love how things are laid out, staff are great. Thanks!

Al
Review №87

Their website said they had violin strings I went there they didnt have it. I did see the store full of other musical instruments

Ra
Review №88

This guys are great!

Br
Review №89

Great experience with Pitbull Audio, they quickly answered all questions, shipping was fast and the instrument arrived in perfect condition and beautifully set up. 100% will purchase from Pitbull again soon!

Ju
Review №90

I purchased a Vox Mini 3 G2 for a very fair price from this seller. The item arrived promptly and in good condition. I am very satisfied with my purchase and with the seller for such excellent service and such a good price. I would gladly recommend this seller.

Jo
Review №91

Very easy to do business with. Fast shipping. Will buy from again.

An
Review №92

Awesome customer service! Had some issues with an online order and they were great to work with. I used their chat feature on their site and got a response right away before the store was open. Thanks guys!

Ma
Review №93

Bought a Cordoba C-10 Crossover classical guitar. Very nice quality for the price. Was not familiar with Pitbull Audio prior to this purchase, but everything was as described and a smooth transaction. Thanks!

Ch
Review №94

Friendly and very knowledgeable staff. Great inventory and prices 👍👍. You cant go wrong.

No
Review №95

It was my first time using pitbull audio to buy a bass guitar. They took great care of me answering all questions and sold me a great bass. Thanks fernando

Je
Review №96

Great deal on a great mic. Fast ship, will buy from again!

Ja
Review №97

Great experience with ordering and shipping after two bad experiences with inventory and back orders and other issues from Guitar Center and International house of Music both here in Los Angeles closer to me i found the best shopping experience ordering online from Pitbull Audio which is 2plus hours away from me and yet still ordered one day and shipped the next day very satisfied thanks Pitbull Audio you guys rock.

Ja
Review №98

Hands down the best experience Ive had buying music gear in my 20 years of playing. Chatted with Fernando thru their chat board, and he answered everything quick and easily. He got me the products I wanted fast and cheaper than expected! I ordered at 8pm on Thursday night and I had them on Monday.This is the way EVERY online shopping experience should be! Keep up the great work, and many thanks to Fernando and Pitbull Audio!Just an update. I thought I had an issue with one of the pedals I ordered, and they had me an RMA within 30 minutes of contacting them. Turns out- I just needed to read some instructions! I just received my third order from Pitbull. Same great prices and same great service!

Sa
Review №99

This place is great. Wish I could spend all my money here. Best pedal selection. So nice to see more than just the cookie cutter guitar selection of the bug box stores. Love.

To
Review №100

Fernando,I just received Sire V10 bass and brother, I couldn’t be happier!!! Thank you so much for going above and beyond. This V10 plays and sounds nicer than every high end boutique Warwick Thumb, Streamer, Fender Jazz, Fender Percision, Musicman Stingray, ESP and Ibanez basses Ive ever owned. This is my new number 1 in my collection!!!Thank you very much!!!Sincerely,Tom

Information
77 Photos
100 Comments
4.6 Rating
  • Address:300 W 28th St #101, National City, CA 91950, United States
  • Site:https://pitbullaudio.com/
  • Phone:+1 888-255-6632
Categories
  • Musical instrument rental service
  • DJ supply store
  • Drum store
  • Guitar store
  • Music store
  • Musical instrument store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–6pm
Service options
  • Online estimates:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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