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DeVoe Subaru of Naples
1411 Solana Rd, Naples, FL 34103, United States
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DeVoe Subaru of Naples

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Sc
Review №1

Only been here for service. Awesome service started on web chat, continued through text and emails as it was needed. Didnt buy here but they treated me like I did. Dropped off at night and had issue diagnosed by 11am. Parts on order and will schedule for repair. Suzanne and Chris were very helpful through it all

ja
Review №2

May 1, 2021- I purchased a new (4 miles on odometer) 2021 Subaru WRX STI. This vehicle was purchased at Subaru of Pembroke Pines.June 14, 2021- Noticed my front left headlight had condensation built up inside the actual headlight. This only got worse and eventually got to the point where you could tap on the headlight and see the water.I went to OBrian Subaru (currently renamed Fort Myers Subaru) located in Fort Myers, FL. I brought this concern to them as this did not seem of normalcy, for any new car. They looked at it, I even took video and photos of it at its worst. Immediately was turned away and the statement was That is normal, it will go away on its own. Due to the high humidity we have right now, you just have a little bit of condensation built up and it will go away on its own. We cannot replace the headlight, it is not covered under the warranty. Okay. So I walked out thinking maybe this was normal?After waiting a week and doing my own research, it was definitely not normal, and it was a faulty seal encasing the actual headlight.I drove an hour to Subaru in Naples, FL where I was greeted by Larry (service advisor). I explained what was going on and he came with me outside and took one look at it and said No way. That is not normal, if it was normal then the other headlight would be the same way. He stated this is covered by your warranty and gathered all of my information. He handled it appropriately and within a timely manner. We then had to get approval by Ed (Service Manager), he came out to see it and stated the same thing thats not normal it needs to be replaced. Honest, reliable, efficient and pretty trustworthy. Whats shocking is that this could have very well of been handled at Fort Myers Subaru- no one took the time to even look into this and it was obvious that it needed to be replaced.Both Larry and Ed and the nice woman working up front at Subaru in Naples were on top of it, they kept me updated and informed of when the headlight was ordered as well as when it actually arrived. Thank you kindly for all you guys do & are doing. Excellent customer service.I will be returning for all my future auto needs at this location.Regards,Jacquelyn H., EFDA

Jo
Review №3

Great experience. Cosp was my salesman. Smooth. Fast deal. Loving my new WRX.

Ch
Review №4

We have purchased 3 cars from Don Engle at DeVoe. He has always been up front, fair and honest. He wants to educate his customers and insure that they leave happy and satisfied. Don goes out of his way to assist you, the customer, in giving the most information so that you can decide which model will work for your family. We purchased 2 Outbacks before adding a new family member and realizing that we now require an Ascent. His availability after the sale is paramount. He answered questions and touched base just to confirm we had no questions. Please visit DeVoe and ask for Don for your Subaru, you will make a lifelong relationship. 10 Stars Don!!!

Br
Review №5

Easily the best car buying experience I have ever had. Go see MARIO! I have purchased MANY cars from dealerships personally, with family/friends, and for my business. Not one of them comes close to the level of service, care, and understanding from Sales Representative Mario Lenz. He was able to find a vehicle that only 2 existed in Florida at the time, and was able to get the vehicle transferred to Naples to purchase. Extremely thorough with exactly what the deal was, features of the vehicle, and upfront throughout the whole buying process. Our first Subaru, and with the experience at Devoe with Mario definitely made sure it wont be our last Subaru.

Mi
Review №6

Being in the auto industry I deal with a lot of used cars and different manufacturers everyday. I appreciate the fact you answer the phones and follow through on your orders. Thank you and keep up the good work parts crew

Ta
Review №7

Great selection, fantastic service, very pleased ... highly recommend!Joey was a top notch sales professional. Thank you!

Vi
Review №8

The sales team is great - when you go to the service department make sure you get Alyssa shes the nicest one there and very helpful. Expect a 1- 2 hour wait for an oil change unless you go 8am Sat as mine was only 20 minutes.(I had a bad experience in the service department but they rectified it so my star rating which was a one has gone up!)

Al
Review №9

Excellent experience with this team getting our Subaru Crosstreck!2021 seems to be a tough time for manufacturing. After shopping around for inventory with other dealers in the SWFL area which were trying to price gouge me, I had the pleasure of speaking with MARIO at this dealership; such a professional sales manager! Made the entire process of acquiring the vehicle seamless and enjoyable. Least stressful experience we have ever had at a dealer. Sometimes you get lucky with cars, but in this case - the staff made us feel lucky by providing excellent and honest service. Mario Thank you for your professionalism with our purchase! Customer for life.

sp
Review №10

Just purchased my first Suburu, a 2021 Forester Sport, from DeVoe Suburu of Naples. My man Don Engle provided me with one of the most enjoyable car buying experiences and can not thank him enough. Would recommend anyone I know to go there when looking for a new ride. Definitely will have my business for a long time.

Su
Review №11

I can’t say enough good things about this dealership and the people who work there. I leased a Subaru Ascent and my salesman Kos Jano was awesome. Very low key, low pressure and patient. I would recommend him to anyone interested in a Subaru.We also bought a used Legacy for our son last July. It has been a great car and they gave us a very fair deal. I will definitely do business here again for sure, it was a pleasure.

Da
Review №12

We are new to Devoe. Our sales consultant, Don Engel was outstanding. No pressure but very knowledgeable, flexible and helpful. We trusted him! The showroom was open and comfortable and business like. Unlike some other dealerships weve visited. The financial manager, Danny, was very pleasant and helpful as well. He worked with us to construct a package that we could manage. We are buying a new Subaru! And we look forward to more excellent interaction with this team going forward. I believe they will take care of us! Obviously we were impressed! Thanks Don and Danny!

ch
Review №13

I am completely thrilled with my purchase and my buying experience at Subaru of Naples.Don Engel was my salesman -I could not of asked for a person more versed, educated and upfront about the product they sell.I really appreciate how well he listened to my personal needs in relation to the vehicles he presented me with.Thank you Don for your meticulously going over the advantages, practicality, safety and costs associated with each.I am enjoying the Subaru Outback more than I could of imaged.I must say the whole experience was head and shoulders over other dealers that I was shopping.7 stars all the way!!

So
Review №14

No high pressure. Don Engel is the best car salesman I have ever dealt with. Great team. Love my new Subaru.

Ab
Review №15

Cannot speak more highly of my experience with DeVoe Subaru of Naples. If you have a chance to work with Tommy, he is a cut above. Professional, communicative, and made the process seamless. Five stars all around.

Ge
Review №16

Dropped my car off for service. Larry and his team handled everything right away. Courteous and friendly. Listened to my issues and provided transportation home. Great!

Ar
Review №17

I had a great experience picking out a new lease with Don! Love my Forester!

St
Review №18

Don Engel created the best car buying experience I have ever had. I have been buying cars for over 30 years and I have never had such a great experience with buying a car from a dealership. We live in Tampa and the car was in Naples but Don contacted us and gave us easy to access to the information that we requested and even gave us an early quote before we arrived. Arrivng at the dealership later in the afternoon, the test drive and purchasing process took well after closing hours but Don stayed with us working alongside with his team members. Really the process didnt seem to take that long and was pleasant. They have done a great job in making the Subaru dealership very comfortable. He knew we had a long drive home and even gave us a CD to play that would help keep us awake. I recommend Don Engel and Devoe Subaru of Naples to anyone considering a new or used car purchase.

Fr
Review №19

I’m writing this review to let everyone know about the fantastic customer experience that I had while choosing my next vehicle. I was unsure whether to buy new, lease, or buy a preowned Outback. Don, my awesome salesman, gave me all of the information that I needed to make my decision. Most importantly, he gave me the time I needed to make my choice without any pressure. Once my decision was made, the transaction was easy and stress free. This is exactly what a car buying experience should be. Thank you Don and the team at DeVoe Subaru, I love my new Outback!

St
Review №20

Just drove my NEW 2021 Outback Touring XT, back home to Miami from purchasing in Naples from DeVoe Subaru.After getting the RUN AROUND from two Subaru dealers in SE Florida, I decided to try them. What a pleasure!Not ONE problem... After doing 90% of the deal online and by phone, arrive @ 10 and was driving away by 11:30... Did I say WOW! LOVE MY OUTBACK!

He
Review №21

I just picked up my 2018 Subaru from the service departments for an airbag issue. From the initial call, to arranging the loner car, to picking my vehicle up after service, it was FLAWLESS. Alyssa was AMAZING and super helpful through the whole process. Thank you SO much for all of your help!

Su
Review №22

Thank you to everyone at DeVoe Subaru of Naples. Mario Lenz was fantastic to work with. We highly recommend you book your appointment with him when you’re in the market for a new vehicle. Also, special appreciation for Sean Ortz and Rich DeVoe working to make the deal come together. We love the new ride.

Ve
Review №23

Good dealership. Service is great. Building needs an update/upgrade.

Ju
Review №24

Mario Lenz sales representative was soHelpful to y husband and I. We are seriouslyConsidering leasing the car because ofHim.

Ma
Review №25

Worst service ever on car!! Went in for a recall fix was told it’s a two hour job. They had car for 5 days. Was told I would be contacted on Saturday no call or text. Was told getting a Courtesy inspection when I was being checked out asked for the inspection results was told it couldn’t be retrieved would get copy from mechanic and text to me, no company available was just told no problems with car. Car was not washed dashboard has handprints all over and looks to be buckling as it was removed will be contacting general manager .FIVE STARS⭐️⭐️⭐️⭐️⭐️I would like to up date this review. All problems have been addressed and corrected.with the help of Greg Prudente Service Lane manager, a new dashboard board was installed. I would go back again for service.thanks for making this happen.

Sc
Review №26

Purchased a new BRZ a few weeks ago. Definitely one of the best car purchases Ive ever made. Salesman was not pushy and was extremely patient and helpful. They addressed the concerns we had right away and made sure we were beyond satisfied with our purchase. Will absolutely recommend to anyone even remotely considering a new Subaru and return for our next purchase when the time comes.

Jo
Review №27

I purchased a new Subaru Forester in October 2019. I made an appointment for my 1st oil change on November 3rd at 10 AM. Only a simple oil change, nothing else. It took them 1½ hours!!! Their service department is so screwed up I will NEVER NEVER NEVER use their service department again.Negotiate the car purchase with Carl Hendel who is terrific, but have it serviced someplace else.

Ga
Review №28

Awesome people.Peter in Sales is great to work with.

Ma
Review №29

The salesman Tommy was courteous and informative. The dealership did. It have the Crosstrek in the color I wanted. I would recommend this dealership.

Da
Review №30

If I could give more stars I would. Don was my salesman and he was absolutely amazing! Everyone here is amazing and really gave me a great experience. If you want an honest salesman who is professional and makes you feel comfortable GO SEE DON! He did an outstanding job!

Sa
Review №31

I am new to the area and chose DeVoe Subaru for service because they were near my short term rental in Bonita. Their service department is very friendly and they aim to please. They did a tire repair and fixed a tire sensor and kept me informed throughout the process. Their waiting area is comfortable and clean. My new house will be in Fort Myers, so I assumed I would go to the Subaru dealer near me for service. Shortly after the tire repair, I realized I needed routine service on the car and I could not get a short notice service appointment in Fort Myers, so I chose to go back to DeVoe. They got me in fast and they were even more impressive. I am actually going to continue service with them even though it will be a bit longer to get there.

An
Review №32

Good service quick loans ( nice place only naples Florida)

Jo
Review №33

We are the owners of two Subaru Outbacks. DeVoe Subaru has excellent, timely service. The staff is friendly and helpful and weve had the pleasure of Larrys expertise and knowledgeable input for years. Highly recommend this long established Naples business.

Ei
Review №34

My husband and I just bought 2 new Subarus from Peter Martin @ DeVoe Subarus of Naples! It was an extremely comfortable, low key experience! MUCH BETTER than at some of the large, local boiler room pressure dealers around Naples. Excellent all the way from beginning to end.

Ni
Review №35

Stellar service. Mario helped me find the exact vehicle I wanted right at my price point. Love it!

ro
Review №36

Preliminary experience was good. We lost our salesperson just at the time of purchase so his overview of the vehicles systems was not as forthcoming as it should have been. We understand these are interesting times.On another front, we have ordered the engine safety plate for the vehicle. We were told just a few days after delivery it would be installed. This has not happened. In fact, after some weeks, we went directly to the dealer to ask about this matter. There was only one person at the dealership, who we talked to directly. His name was Mario Lenz.He assured us, I saw him write a note, that he would call the next day to resolve the matter.This has not happened. The stressful part is not so much we do not have the shield yet, but that Subaru has not called even to give bad news. No news and empty promises are somewhat distressing.We would have hoped for at least reasonable communications.

Ke
Review №37

My daughter will be moving to MA in a few weeks, and she will need a new car when she gets there. I brought her in to DeVoe Subaru to take a look at Subarus lineup of 2021 small SUVs. We were only there to take a peek to get an idea if Subaru had something to offer that might work well for her. Of course, I was most interested investigating if a Subaru would work for her based on their reputation for building particularly safe vehicles. Salesman Don Engel came out to greet us after we walked the lot for a few minutes. I cringed a bit, because I knew I would be wasting his time, unable to purchase a car in Naples since she will be soon traveling to, and living in Northern MA. I immediately brought this up to Mr. Engel, and he could not have been more gracious. In fact, he took time to answer all of our questions, brought out a key so she could safely sit in several of the models, and then explore the possibilities. In the end, my daughter was very impressed with the Crosstrack Sport, and I couldnt have been more impressed with how Mr. Engel spent time he knew would not end up with us purchasing a car from him, only to help out another person, and share his very deep knowledge of the Subaru product. I am most grateful for his time, and really cant thank him enough. If he treats people who he knows arent going to be his customer this well, I can only imagine how he treats all his real customers. Well done, and so refreshing. Mr. Engel is a tremendous resource, and an asset to both the DeVoe organization, and Subaru. Thank you!

da
Review №38

As always they give the best customer service possible, even through this Cov19 times. Been a costumer for years. Everyone is polite, helpful, professional, no matter what the issue had been, they always been amazing. I can only say good things about their service department, always there to take care of any questions and your car. 😊

Pu
Review №39

Love the service! Very friendly and not pushy. Don has been great will go to and recommend him to anyone looking at a Subaru. 🙂

C
Review №40

Fantastic staff at Devoe Subaru. Don is a great salesman, and he is very knowledgeable. Love my Forester!

Jo
Review №41

Auto fixed with no surprises (new TPMS/keyless entry module). Service folks are great. Mechanics? One never knows. A little sloppy putting the rear arrangement back to the way they received it.

Je
Review №42

We decided on the Subaru Forester because their automobiles includeadvanced safety equipment that most automobile companies do not have.Their product fits our model of an automobile for the 21st Century.The sale and trade-in was smooth with a test drive, explanation of the features and the differences of the available models.Carl was knowledgeable and answered all our questions. The dealershipseems to have the customers best interest as number one.

st
Review №43

Larry was kind and very helpful, as was the staff scheduling appointments. They called to offer me a canceled appointment to have a sooner service date (in season, here, Subaru gets really busy with how many cars are surviving on the road.) and they even cleaned my car without me asking! Definitely a great dealership experience.

Ki
Review №44

Always great customer service, friendly and familiar. Tell it like it is, honest and open about options. Friendly reminders for service. Larry is the dude! Good people, great service.

Br
Review №45

Dropped car off at DeVoe at scheduled time and was promptly shuttled back to Marco Island. Oil change, and 3 recalls for the Ascent were completed the same day along with inspection and car wash. I was picked up by Larry, the shuttle driver first thing the next day to get the car. Everything done perfectly.

Sh
Review №46

This was our second lease from Naples Subaru and we have been very pleased with the level of service from the sales to service departments.We even drive from Ft. Myers we are so happy with the service they provide and Mario was extemely attentive to our requests.

El
Review №47

I am having a few issues with my 2014 Subaru Forester, I called Devoe Subaru of Naples and spoke with Anne in the scheduling department. She is a ROCKSTAR!!! She listened to my concerns, was polite and reassuring. She went above and beyond to get my vehicle the attention it needs. she provider EXCEPTIONAL service. Anne with an E is Awesome. Definitely great representation for the dealership. THANK YOU!!!

Ja
Review №48

Was having a what seemed to be a battery problem. Brought the car in and the car was checked out. The results was that it was a battery that was failing and everything else was OK. The battery was replaced and my Outback has been running fine since the replacement.

D
Review №49

Great experience

Br
Review №50

Great service department. The staff was very helpful and speedy. They did great work and were very upfront about what was needed.

Ch
Review №51

75 years old and change cars like most people change underwear. I have owned every make and model. My Range Rover and RAM 2500 ranked at the top of my list of favorites until I purchased the Subaru Outback. Without question, it is the best car I own or have owned. My experience with DeVoe Subaru ranks among the best I have had with an automobile dealership. Very fair and easy to do business with. We have another home in Western US and later this month I will buy another Subaru to keep at that house. Great cars!

Gr
Review №52

Dropped car off for services and was returned with no issues resolved; Told to use cruise control less, and that Subaru products dont support full functionality with Android phone devices (I would have to purchase an Apple device to use all the car functions). Service department drove car for 7+ miles and did not provide complimentary car wash as stated when the car was dropped off. All employees did there best to help and provided good customer service. The problems are clearly a manufacturer issue but the fact that the dealerships are not aware or prepared to handle them is unacceptable.

Be
Review №53

DeVoe Subaru of Naples handled my entire transaction beautifully. Don Engel, my salesman, was the BEST! He exemplifies the best in Customer Service and Care. From my initial meeting with him, which was eight months prior to my purchase, he exhibited patience and follow-through. He is a no pressure salesman with full knowledge of his product. He spent hours educating me on the workings of my new 2019 Forester, plus encouraged me to continue contacting him with question. Having owned an Outback for 14 years (I parted with her, tearfully), adjusting to all the electronics of new cars involves a learning curve. Don knows the answers and has amazing patience. And I am very happy with my new Subaru. Many Thanks!

Em
Review №54

Terrible service !!!I took my 19 Subaru wrx in for an appointment 7-8-2019 1pm at DeVoe Subaru of Naples to have it look at/inspected. Im having an issue with the turbo and had some concerns of the integrity of the internal parts of the turbo, engine and all other related parts like intercooler/intake valve/ etc. As I arrived to dealership I walk in and started talking to Chris Myers (who is always so helpful and always has the best customer service) and Started telling him my concerns on my car. I showed Chris a picture that was taken of my turbo on 07-06-2019 and While Chris was looking at the picture a gentleman at the time i did not know who he was and didn’t introduce himself to I (Steve Service department manager) Took over started talking over Chris and told me it’s not under warranty and blamed me that I caused the issue by either driving in a deep puddled of water(no water damage), tuning the computer of the car (100% stock form factory/dealership) and some other B.S.. Steve did not ask me anything about my car,he didn’t look at the car or even know what car it was and was straight to the point this its not under warranty and you will have to buy a new turbo $2500 and will have to pay out more for Labor and other parts as well +$3000 ! Who is to say what cause the issue and if it won’t happen again and then get blamed the every time it happen and I would have to pay it again and again. I felt so insulted, Offended and start to tear up when Steve who was very ignorant and rude ignored me and try to slandered me by putting the blame on me, saying that I caused the issue someway somehow and the only thing he CAN Do FOR ME is for myself to buy a new turbo and related parts. By this point I was very upset so I Left the dealership! I was only at the dealership for 5 minutes before I left, While At the dealership my car never went into the service department to be inspected, looked at physically or check out for any and all other issues or damage other than what was done and talk over in the office with a picture that I was showing Chris. A week or less before (07-01-2019) this incident my vehicle went in to the same dealership for drivability issues came back that the Vehicle is perfect with no issues, when they diagnosing the vehicle with their computers there were no code founded of any sort and was run perfect and that there no issues or defects to be worried about. If my car was running perfect a week ago how would this have happen now, because it just happened but Steve was too ignorant to do any testing of any sort? Please, please Help I love Subaru and I love my wrx so much. Thanks to Steve I feel that my car that I work so hard to get is going to blowup any second and that no one cares about my car or I. Yes, Steve customer service skills should be reviewed!Emilio Flores‪

He
Review №55

DeVoe Subaru is very easy to work with at all stages of leasing so far..During the last routine maintenance visit, the new waiting area was very comfortable.The sedan itself is very comfortable and responsive (its a 2019 Sport model). We are very happy with the car and with DeVoe itself. The DeVoe staff is very friendly and helpful.

Ka
Review №56

This was the best experience I have ever had on getting a new car. Carl was great, attentive and the process was transparent. He made this, normally, painful process into stress free. Danny also worked hard to get me into a great financing program that fit my needs. I would recommend them to everyone!

ro
Review №57

Outstanding service experience, fiendly courteous, professional and quick! Thanks Larry.

Ri
Review №58

Best Auto Dealership experience in years! We were just on an information gathering trip and Carl Hendel Jr. was extremely helpful. No pressure and well informed. Thank you!

Da
Review №59

The customer service is great, easy going about making appointments for service. Very accommodating with my needs I can tell they care about their customers. Very happy to be driving my Subaru. Devoe has made it a great experience for me. Thanks for everything!

Ed
Review №60

An excellent job by all concerned. The Subaru service department at De Voe is first class! Larry and his team provide outstanding customer service.

An
Review №61

Car I drove over 2 hours to see had a dead battery and the staff was rude. Complete waste of, y time. This is the only Subaru I have visited that I felt upset when I left. Get your car anywhere else. You are likely to get a better deal, and will absolutely get better service. As a Subaru Ambassador I will never take my business back here. They only get 2 stars because I love Subaru and cant give them 1 star.

co
Review №62

Very Professional staff, salesman was knowledgeable and professional.

Ri
Review №63

Professional and cordial treatment. They said what they would do, and did what they said. No gimmicks of sleight of hand. We are a satisfied customer.

He
Review №64

Purchased a new 2020 Forester from Don Engel at Devoe Subaru. We had a terrific experience there. Highly recommend the dealership and Don as a salesman!

Jo
Review №65

Great dealership, freindly expert staff, great location.

Ur
Review №66

Knowledgeable sales staff.I recently visited the dealership to test drive a Forester. The salesperson, Tommy Barnard was very well informed and courteous. We unfortunately had to order the car in Michigan, but would have preferred buying from DeVoe.

Ma
Review №67

Very nice people, great new showfloor! Easy process to buy a car!

Jo
Review №68

I just needed some touch up paint from the parts department. A good explanation of how to use it was given as it is a two part item, paint and clear coat.

Jo
Review №69

Completed the 6000 mile service on my Subaru Ascent Touring model with prompt and courteous service. I certainly would return to DeVoe Subaru of Naples for any maintenance needed with complete confidence.Thank you DeVoe Subaru!

Ga
Review №70

Don was immensely helpful in setting up my new lease! The dealership is much smaller and less stressful than most. I would absolutely recommend them!

Do
Review №71

Our sales guy was pretty good when I bought my car there. I feel like I got a pretty good deal. I would have given four stars accept the service department there stinks. Supposed to be free car washes when you go in there for service for 2 years and I have to ask for it every time they dont do it automatically. I always have to drop it off there for a simple oil change and come back a couple of hours later. I live about 20 miles away so its pretty inconvenient

Mi
Review №72

Good service and follow up.

Ro
Review №73

The service on my Subaru Forrester was excellent. Quick and thorough. Im visiting from Connecticut and I appreciate the cheerful reception I got.

Yu
Review №74

Three strikes you are out. The service department cant be trusted. If you dont plan on spending a lot of money with them, go some where else.

Fr
Review №75

My son bought his first car today at DeVoe Subaru and the whole experience was excellent. Tracy helped us tremendously and even took his time explaining all the car features to my son. Greg the manager was very kind to us . The entire car buying experience was wonderful at this Subaru dealer.

su
Review №76

Evil, Liars !! I have been told that they have called several times and now with the paperwork from Verizon I see that this is not true . Second Subaru Will never buy another. Mostly because of the service department telling me that they would cover my loaner since they had my car for a month and they just finished it the day I picked it up however they’re not taking any responsibility at this time I’m hoping to be able to write a better review but at this moment leaving me with the $1200 to enterprise rental after being told not to worry about it!! This is after my car has been in to this dealership sooo many times it should have been

Jo
Review №77

Had great service. Everybody I had contact with were friendly and tried very much to help. I have been having service for 5 years from Devoe Subaru and they are excellent. I recommend them as they do excellent work.Jack Kreager

Er
Review №78

Just drove away with my 2019 Impreza! Absolutely fantastic service, Don was the best to work with and I highly recommend this dealer!

De
Review №79

Karl was very helpful. Answered all of our questions throughly. Our time at this dealership was very pleasant! Mario was also helpful.

st
Review №80

In 2017 we brought a cpo and when we wrote back to the sales guy that there were ants and expressed our concern since they can damage wiring in the car, we received no response . in 2019 gave our car for couple of recalls and the battery light was on when I got the car(service advisor was helpful).. the car started so took it home only for issues the very next day. took it other Subaru dealer in fort myers and discovered the alternator wasnt put back properly. I did receive a automated call asking if I was happy with service. I said no.. and was told someone will call, but no one did. will try to avoid them.

Ja
Review №81

Carl was excellent and I absolutely love my new Forester. Carl was patient and worked with me to find exactly what I was looking for. My wife and I spent a few months test driving many different SUVs to find what worked best for us. Carl kept us updated on availability but never once tried to push us into something we were not interested in. The overall Devoe experience was great and we look forward to continuing to have the vehicle serviced there. Thanks Carl!

D
Review №82

Questionable experiences after multiple visits

Mc
Review №83

Thank you, Devoe Subaru!! Not only do you do a great job on maintaining our Subaru, but you also have a kid area and allow us to bring our well-behaved dogs also.I appreciate the professionalism and courteousness that you have shown us.I would recommend using this dealership if you need your Subaru serviced :)

En
Review №84

Went there twice to look at a 2018 WRX and both times nobody would talk to me. The car is easily within my budget. Walked around the lot for about 15 each time. I ended up buying from a different dealership. I will never go back, and will tell everybody to buy somewhere else.

Ge
Review №85

I have had all the maintenance on my 2011 Outback done at DeVoe Subaru of Naples. This last time I had it repaired, it was for a complete brake jobat around 42,500 miles. I thought that the price was quite expensive, at over $1000.00.Although it was with factory parts, still very expensive for a car with that amount of mileage. I bought it at 19,000 and change. It was like a new car then and in very good condition A local vehicle, I think from Hollywood, Fl. Treated very well. I will still take my vehicle to DeVoe for service in the future. Thanks for the GOOD JOB DeVoe.

Ro
Review №86

Knowledgeable, professional and geared toward customer satisfaction.

De
Review №87

Was very nice low pressure visit. We will be back here for sure if we decide to buy a Subaru.

La
Review №88

Service Dept: Top notch. Helped solve problems and very reasonable charges. I highly recommend their service dept!! Be sure to browse their deals on their website.

K
Review №89

Carl Hendel, who sold me the Outback was awesome, patient and not pushy at all. The whole leasing process took just over an hour and loved meeting Kona. I absolutely love the car!! Very honest and professional. Thank you!!

Ju
Review №90

I bring my 2011 legacy August 10 engine and transmission broke..warranty pays ..2 weeks after the call me saying it was ready I drive 5 minutes and started making weird noise and smoki coming from the hood I opened and I saw oil so I bring it back next morning and the told me was the power steering rack warranty dont cover that so I tell them to fix it and is September 17 and still dont have a car

Ph
Review №91

Very im.pressed with the service. Chris was helpful -- gave me an estimate and it came in under that. Very satisfied

Ro
Review №92

YOU DID VERY GOOD!!!we were in and out of there within an hour and a half. Thank you.

Jo
Review №93

Tommy Barnard did what it took to make a purchase deal on 2019 Subaru Outback. Im satisfied with the deal we made.

Fl
Review №94

My grandmother went in to have her tires checked and he said it would be 5 minutes. When she got the car back it was washed and ready and the tires were fine! Great Service.

Wi
Review №95

Good staff..not pushy just helpful sales help...well engineered products

Ri
Review №96

This dealership is one of the best. The service manger is outstanding and the lounge has hot/cold complimentary beverages as well as free WiFi. Make your appointment online

Te
Review №97

Well my mother made a mistake. I suppose because the gentleman named Chris came out. Looked at it and said she didnt have the air blowing and that solved the problem right there.

Ju
Review №98

No other dealership has treated me as well as this one did. I am so impressed with their personability and professionalism! I took my car in for a recall and oil change and they graciously loaned me a car so I could get to work. By the time I was done with work my vehicle was waiting for me!

Lo
Review №99

Great sales and service crews-great cars and waiting area!

Un
Review №100

Excellent service. We love our new Subaru Forester.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1411 Solana Rd, Naples, FL 34103, United States
  • Site:https://devoesubaruofnaples.com/?utm_campaign=googlemybusiness&utm_medium=organic&utm_source=google
  • Phone:+1 239-649-1400
Categories
  • Car detailing service
  • Auto body shop
  • Auto parts store
  • Car accessories store
  • Subaru dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:Closed
Highlights
  • Women-led:Yes
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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