Vinnie and Enza go way above and beyond when it comes to providing great customer service at reasonable prices! The team at Franks Pure are super friendly, very reliable, and expert mechanics. We highly recommend this hidden gem in Naples to anyone in need of auto or golf cart mainenance and repair! As an added bonus, Franks Pure is one of the only places where you can get full service gas. Sal will fill your tank for you as you wait in your car!
This is the best auto repair shop! They are very kind and reasonably priced. 5 starts. Would definitely recommend to everyone.
This is the best service station in Naples . Every one is helpful and very niceThey also know their cars ! I highly recommend them.
Professional Services. Great Prices.Fair in comparison with others.Trust is very important.
Great job done on my oil change today. Love the service, highly competent mechanical work, and pricing that was more than fair. Also love the throwback full service gas station with fluid checks, tire pressure check and vacuuming. Havent seen that since I was a kid, which was way too long ago. Highly recommended for auto service or just a fill up. Nice job guys!
Family owned old school no doubt if you want to feel important this is a place to go
I was pleasantly surprised with my experience at Franks Pure Automotive on Monday morning. Drove in for an estimate and was immediately greeted with a smile. The young man gave me a very good price for my tire issue and got right to work. He went the extra mile and even vacuumed the drivers side carpet. I was very impressed with the customer service and the best part was I got to my job on time. Thank you so much!!!
All the staff here are so friendly and hard working. Whenever I have my cars worked on they go above and beyond to make sure that everything gets attention to detail!!!! I have never had to bring it back in after being serviced. These people serve with integrity and can be trusted!
I am out of state, purchasing a car from Florida. I called about a pre-purchase inspection and the owner got me taken care of quickly and efficiently. Thanks!
We needed tires mounted on wheels. We were greeted immediately by friendly staff. The service was fast, the price was great, and work was done correctly. Pleasure to do business with a second generation family business.
Have a quality car and appreciate good service like I do this station does a first rate job. Local people with great personality. A real joy to do business with.
I was so grateful to have Frank’s repair my tire ASAP today! A wonderful family-owned business with excellence service. I will be back (hopefully not too soon)!
Old time service with todays technology. Mr Vince Panipinto and staff will welcome you and help you with your automotive needs at a very fair price. They will never try to take advantage of a existing or new customer.
Great honest Family business
Great service with ther old fashion full up, check fluids and a vacuum..
Charged me $200 for analyzing the problem and then Quoted to fixed $800 plus $200 Total $1000. Called Germain Dealer Toyota they replaced for $450 plus tax. Price included all parts Thanks to Google search what is the average cost to replace fuel injector in your area on Toyota SUV, 6 cylinder. Unless you absolutely desperate they will fixed and charge to their standarts. They never returned my call why the quote was so high.
Excellent friendly service. Would recommend both the service and the mechanics to anyone.
Great family owned and operated shop/gas station with full service. So a full vacuum, windows cleaned, tires checked and all the fluids under the hood checked as well!
Its one of the last of 2i believe full service gas station with repair in the city of Naples been there for years good guys
I dont trust the service of my cars to anyone but the mechanics at Franks. Vince and his family are the best at customer service and providing exceptional diagnostics and service to my.cars.
I will begin this review by sharing that my nana has had her car serviced here since 2002, 14 years of loyalty.It was in GOOD condition, but there was an intolerable squealing coming from underneath the hood. My grandparents took it to Franks, and the mechanics there told them that’s just condensation, CONDENSATION.I understand you may ask why didnt your grandparents get a second opinion, or isnt it obvious that if condensation were the cause, everyones car would be squealing considering Florida is at a 90% humidity rate?These are great questions, but to a pair of 60 year olds that lived in a time when mechanics were HONEST, and REASONABLY priced (because parts were still being manufactured in the U.S.), they believed what they were told, and the problem would magically solve itself.Moving forward, I had been driving my nana out on errands (grocery store, doctors visits), one day I pressed too hard on the turn signal lever, and it snapped in half, dangling by the electrical threads - still functioning, but unable to pass safety inspection.As Franks was the trusted mechanic, I was told to take it there to figure out the repair cost... They quoted me $300 for parts + labor.Claiming that the part needed to be special ordered from Mitsubishi, and labor was “extensive due to removal of the steering column.Let me tell you, after having broken the window-wiping lever (lever on the opposite side of the turn signal lever), the repair takes 45 mins, requires a screwdriver, and parts are available at ANY AutoZone store for $40.By the way, Franks, there is an AutoZone about 12 mins down the road from your establishment!Skipping ahead, I drove the car from FL to UT, knowing very well that this persistent squealing could NOT be condensation considering Utah is at %1 humidity. Eventually, my boyfriend (an engineering technician), informed me that not only was it NOT condensation, but the result of a heavily worn down accessory belt, which if not replaced would snap, ensuing a myriad of much more serious issues.This is because my vehicle has an INTERFERENCE motor (which essentially means if the belt snaps, it sets off a chain reaction causing the pistons to hit the intake/exhaust valves and breaking the engine), which any real mechanic would know can be a hefty repair.The only reasonable conclusion I can make as to why Franks did not inform my grandparents that the squeal was the accessory belt needing replacement instead of CONDENSATION is because they where waiting for the inevitable. When the accessory belt snaps, both accessory belts (one for the A/C + power steering, and other for the alternator), the timing belt, balancing shaft belt, water pump, and the engine column seal would all need replacing.So, instead of quoting an approximate $250 to replace the accessory belts that were the cause, they were looking to gain $2,800 on the likelihood that the very weak belt would snap, and that their loyal customer would come back to Franks to have it repaired.My recommendation to ANYONE needing anything short of an engine rebuild is the following:FIRST: Search the internet - AutoZone provides a Part Finder search for every year, make, and model of car to find you the part that you need for over half the price that this place will try to scam you on.SECOND: Get a second, and third opinion. Just as if you were seeking medical advice, a trip to the mechanic can cost just as much as an ER visit, so be wise and find the most reasonable cost + labor you can find.THIRD: Avoid this skeezy auto shop, as they are looking to extort the largest sum of money as possible from those who are not mechanically informed.And lets be honest, Naples is a RESORT town, with TONS of money, most of that money belonging to age 60+ if you dont think that this place is trying to rob you blind just because they can, then you are being played a fool.There are good mechanics still out there, seek them out, and bring your business there.
Very freindly staff. This station has been in the family for decades.
Great service and prices
Good people family owned honest work done on your vehicle!!
Awesome service. Hometown friendly.
Made a Liar out of Me !! I sent my friend to Franks Pure to have a battery replaced in his 2012 Mercedes 350GLK wagon . I told him they seem like a honest shop and they said they could do it that day . However kept it overnite no problem. Went to pick up the next day, my friend was shocked when presented with a $500.00 Invoice for a simple battery replacement . Oh ! Franks claimed they had to remove the rear seats that was false ! They had to clear all the codes from the computer, that was false . Im not a mechanic but the internet is very helpful so I researched my friends car found out only one battery and its under the hood . Franks told us the primary battery was under the seat LIE ! Also the there are no codes to be reset on this model .I called Mercedes dealer just to confirm my findings, and also found out the cost of the battery itself was only $97.00 ! WOW talk about ripped off $$$I GUESS THE LESSON LEARNED HERE IS TO SHOP AROUND !!! I WILL NOT RECOMMEND FRANKS TO ANYONE !
Great service, very friendly staff. They will even pump your gas for you, and check all your fluids for you while you wait, just tip them after 👍
Great place to get your car fixed. Extremely reasonable on pricing.
Very good
Great. Good affordable see
Vince & the gang really know their stuff
Great customer service!!
Will not rip you off
Good people, good techs
No better place for auto repairs
Very helpful
Top notch mechanics, Diagnosed and fixed car same day. I would highly recommend Franks to anyone who needs automobile repairs.