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Friedrich-Jones Funeral Home
44 S Mill St, Naperville, IL 60540, United States
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Friedrich-Jones Funeral Home

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Sa
Review №1

The Friedrich-Jones team is caring and compassionate. They provided professional and personal support for our family. I am so grateful we worked together to honor our Mother.

He
Review №2

I used Friedrich-Jones Funeral Home for my Mother in 2005 and my Father August of 2020. Both were extremely well done. Our director Clayton was phenomenal. He was extremely compassionate, but also funny and had a great personality. There were so many moving parts, but they did an incredible job keeping it all together. They helped me to imagine all of the possibilities when I couldnt do it myself. Claytons follows through and execution were impeccable...and appreciated. I would absolutely use their services again, and recommend them without reservation.

St
Review №3

Professional, caring, compassionate...Everything went smoothly throughout.They walked us through every detail.A difficult time made easy!!

Ju
Review №4

We have had several experiences with Friedrich-Jones and each one has been wonderful. The compassion and knowledge they show are excellent. They will work with you respecting your budget. They give advice and do not pressure you into a decision. They are patient and very good listeners. They make the most difficult of circumstances very easy.We will continue to use them when needed and will recommend them to others.

Er
Review №5

As hard as it is to lose a family member, working with Ray Jones and his staff at Friedrich-Jones funeral home do a wonderful job of walking you through the difficult process of planing and executing a wake & funeral.Especially during those first days, when you are so emotionally raw, they are there to let you know that everything will be all right. There was great comfort given to my family knowing they were taking care and watching over my brother from the time he passed to the date of his wake. We often told my brother during his illness, you will never walk alone and because of Friedrich Jones, he was never alone and that made us feel better. Each year they hold a beautiful Luminary Mass to honor those who have passed this year, what a wonderful tribute.On behalf of my family, thank you so much for all you did and continue to do to honor my brother and his memory.

La
Review №6

During one of the hardest times of our lives, Friedrich-Jones was there to help our family navigate through some very uncharted waters. Every single person that helped us along the way did so with such grace and kindness. When we forgot something, they were there to make sure every detail was taken care of. Working with Dave was so easy, he has a heart made for helping others; he knew when to let us grieve and even found ways to help bring smiles to our faces at the exact right moments. Thank you to the entire family and staff at Friedrich-Jones.

Be
Review №7

I would highly recommend Friedrich-Jones. Funeral planning is not a process that anyone wants to go through but the staff here made possible. We felt like we were treated like family. The kindness and patience that we experienced was what helped get us through the planning.

Mi
Review №8

The Funeral Director was very caring and so helpful. We enjoyed discussing mom, the arrangements and he asked about all of our family. I know enjoy is unusual to use to describe funeral arrangements, but he made it so easy and we were glad to talk about other things and have him answer all our questions. He did not rush us in the least. We were very comfortable and so pleased we chose Friedrich- Jones. Unfortunately, we all have to die so I am sure we will choose Friedrich-Jones again.

He
Review №9

We laid our father to rest with the help of Friedrich-Jones, and were so grateful for and pleased with their professionalism, courtesy and compassion. From the moment we called, everything ran smoothly down to the last detail. John seems to have found his niche as a funeral director, as he was kind, genuinely sympathetic, and extraordinarily attentive. The rest of the staff followed suit, and everyone treated us with dignity and respect. Whether this should be expected from a funeral home or not, when grieving the loss of a loved one, youre just thankful when its the case, and Friedrich-Jones delivered. As a sad time goes, it couldnt have been better.

Ja
Review №10

Thank you for the great service. I was very pleased with the bookmarks that were made to honor my uncle, much better than the usual pamplets that I sadly throw away before too long. It was a very nice facility in a good location, and they responded quickly to my request for a certificate of attendance that I needed for work also!

Jo
Review №11

Ray,Your the very best, at this time I need to stay away from you.

Mi
Review №12

I used Friedrich-Jones for my mothers funeral who recently passed while in a nursing home. I sat down with them a couple years ago to make the arrangements. I wanted to be within a certain budget and they were very helpful in giving me a number of options to stay in my range. They were not pushy at all. I came away with a great plan that fit my budget with still a few options I could decide on.When my mom passed away, on Christmas day, they came to the funeral home right away - I didnt even have to call them.They handled everything - contacting the church, having the cards available, etc. The funeral went very smoothly - everything was handled according to plan - the casket, etc . They were very professional and handled EVERY detail - no surprises.I would definitely use them again and would definitely recommend them. This is a very difficult and emotional process - Im so glad they were there for me to handle everything!

Li
Review №13

We had the most beautiful experience! The staff showed us so much love and respect. I highly recommend.

Ch
Review №14

After putting our grandma into hospice, we reached out to Stephanie and Dave Jones to discuss impending need of their services. They were extremely helpful, took most information over the phone in preparation and told us we got it from here ... and they meant it. Soon after grandma then passed and Friedrich Jones team jumped into action and made everything perfect.We cant say enough great things about the entire staff and how we were treated. They handled everything so we could focus on family during our tough time. Thank you for your care and compassion for our family.

Do
Review №15

My father recently passed away, and we didnt consider using anyone else but Friedrich Jones. We were very happy with the care and concern and wonderful service we received from them in 2005, when our mother died. Once again, everyone we dealt with was kind, helpful, and made a very difficult time in our lives much easier. I would recommend them with no hesitation.

Re
Review №16

Wonderful, caring people. We were very pleased with their services. Highly recommend!

El
Review №17

I have been to Friedrich-Jones Funeral Home several times and I could not have selected any other funeral home to take care of my Mothers visitation and service. Very professional, caring and compassionate staff. From beginning to end they took care of everything and made sure that everything was perfect.

R
Review №18

Stephanie, Dave, Mike and entire staff at Friedrich-Jones were very supportive in our time of need. They guided us through our choices and their professionalism cannot be beat. They were there for us every minute of the services. They were conscientious in every single detail.

Ma
Review №19

Friedrich-Jones Funeral Home (Naperville location) has provided the service for our Mother, seven years ago and for our Father earlier this month. We appreciated the fact that both of our parents had preplanned their services down to the prayer cards. Every person that we came in contact with from the time of our parents passing to the Mass service made our lives easier and we were able to concentrate on our family and celebration. Thank you! Mary Anne Powers

Ma
Review №20

We had buried our Father years ago and thought we knew how to plan a service, but Stephanie helped us Pre-Plan for our Mother and we learned so much from her. At every turn, this Funeral Home was wonderful. The man who came to pick up our Mother late in the night, was so very kind and patience; John, who directed the services, was remarkably compassionate and professional. Our mother looked so beautiful. The day progressed seamlessly and beautifully. Our Mother would approve. I only wish my Father (who died in another town) had the benefit of Friedrich-Jones’ Services.

Su
Review №21

My family used the Friedrich-Jones Funeral Home for my fathers funeral and could not have been happier. My fathers death was very sudden and unexpected, which was devastating to my mother, siblings and myself. I am so grateful to the staff at Friedrich-Jones Funeral Home for their compassion, kindness, professionalism and integrity. They not only helped guide us through the entire process but also helped us celebrate my beloved fathers life. He looked handsome and we all left the experience feeling a sense of peace and closure. I cannot thank Friedrich-Jones Funeral Home enough for their counsel, sensitivity, and attention to detail. I know they are a family business, but they also made us feel as if they were part of our family.

Br
Review №22

First off I am not a direct customer, but I have attended multiple services at Friedrich-Jones. I am always impressed with their level of customer service.When they hosted my best friends fathers wake, it was as if they were part of the family and they understand how to make this a celebration and not just another thing you have to do in life.I am not in any hurry to use their services, but when the time comes this WILL BE my go to place!

Ka
Review №23

My experience with Friedrich-Jones during a loss of a family member was rich with abundance towards celebrating a life well lived. Kindness, guidance, hospitality and time needed during each moment of grief and joy is greatly appreciated. Thank You. Katie Hannnon

de
Review №24

We had a great experience recently with Friedrich Jones in Naperville. Everyone including John & Mike (preplanning) made us feel at ease and lessened our anxiety. John guided us through the final steps for moms services (some of which were already planned). He reassured us that everything would be taken care of, even finding moms requested white hearst and it was. Everything turned out perfect. The music person helped us to find our playlist on Spotify. Mom looked amazing thanks to the hairdresser/makeup person and many others behind the scenes.We cant thank all if them enough for guiding us every step of the way. We only hope that others can have the same experience. It really lessened our anxiety through this entire process. Thanks again. The Loge/White Families.

Jo
Review №25

When my mother died suddenly in 2014 one of my first calls was to Stephanie Jones Kastelic. She helped ease my familys pain by handling every single detail in a very professional and caring manner. She took a very difficult situation and made it better for all my family. My mother could not have been in better hands. My family will always be indebted to Stephanie, her family and the employees at Friedrich - Jones Funeral Home. John Hennessy

Ge
Review №26

On August 29th, 2015 we lost mom to stage 4 bone cancer. Nothing will ever totally prepare you for something like this. Obviously our family was devastated and not thinking clearly. Friedrich - Jones was professional but treated us with such love and concern.The whole staff helped take away the stress of going through the wake/funeral part of when you lose a loved one. I called at 6:12 a.m. when mom passed and they were at the hospital 1 hour later. Our service had over 3,000 people and it all went very smooth. The staff that now our family calls our friends could not have done a better job. It is easy to see that they put their Heart and soul into each wake and funeral. We still to this day are being told what a wonderful job the funeral home did.We will never be able to say thank you enough.Mayor emeritus A. George Pradel George, Carol and Gary

Me
Review №27

Friedrich-Jones Funeral Home has facilitated services for three of our family members in the past nine years - the first time for our own daughter who was stillborn nine years ago, the second time exactly one year later for our cousins infant son who passed away in a home fire, and the third just six months ago for our step-father who suffered from early onset Alzheimers. Much like any death, each loss required a certain type of compassion and sensitivity to the grief surrounding them.The staff at Friedrich-Jones does a wonderful job of demonstrating this compassion and sensitivity, while remaining professional throughout. They are impressively in-tune with the needs of each family, which is essential in their line of work. They also recognize that the grief surrounding a loss does not end with the funeral services, by keeping in touch with the families that they have served in the year following their loss. They put together a wonderful luminary memorial service each November, for the families of all those whose services they have facilitated in the preceding year, and send Forget-Me-Not seed packets to those same families each spring. Doing this helps to validate the grief that follows the loss of your loved one, while also honoring their life.We highly recommend Friedrich-Jones Funeral Home. They excel in making sure that your every need is met, during an otherwise unsettled time.

St
Review №28

Easy to find, nice open floor plan, very clean, great staff. When you are in need of a funeral home, you want things to be done right, they do it right

Jo
Review №29

I have used the services of Friedrich-Jones Funeral Home in Naperville on two occasions. Because of their thoughtful attention, sense of compassion, and professionalism, I am happy to say that I had a great experience with them on each occasion.The first occasion involved the pre-planning for my Dad who had suffered a major heart-attack and was in declining health. Friedrich-Jones’ director of Pre-Planning Services, Stephanie Jones-Kastelic, patiently walked me through the various issues to bear in mind and the different options available in purchasing a pre-paid funeral plan, covering the anticipated costs of the funeral. A little more than a year-and-a-half later my Dad passed away. Because he was buried in another city, Friedrich-Jones did not handle the actual burial. Nevertheless, they helped plan a Memorial Mass for my Dad that was equivalent to a funeral. This took placed at St. Patrick’s Nursing Home in Naperville, where he lived after his first heart-attack. With respect to both the planning of the actual funeral and the subsequent ceremony at the nursing home, I greatly appreciated Friedrich-Jones good counsel, sensitivity, and attention to detail.The second occasion involved the pre-planning for my Mom who was diagnosed with Alzheimer’s disease and was no longer able to care for herself. She also moved to St. Patrick’s. Given my previous experience with Friedrich-Jones, I had every confidence that they would provide excellent advice and service in planning for my Mom’s funeral. I am happy to say that in making these arrangements they demonstrated the same professionalism and compassion as before.Planning for the death of a loved one and organizing the funeral for a family member who has passed away are things that no one looks forward to dong. With the help of the people at Friedrich-Jones these difficult things can be handled in a way that serves the needs of the family and does honor to the loved one who has passed away.

To
Review №30

They do very good work in the most difficult of times.

Information
30 Photos
30 Comments
4.9 Rating
  • Address:44 S Mill St, Naperville, IL 60540, United States
  • Site:http://friedrichjones.com/
  • Phone:+1 630-355-0213
Categories
  • Funeral home
  • Cremation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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