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DPC Computer
1163 E Ogden Ave #709, Naperville, IL 60563, United States
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DPC Computer

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AJ
Review №1

I completed a custom build and messed up the motherboard in the process. Adam upgraded the motherboard/CPU and now everything runs like a dream. Did I mention this was all done within 24 hours at an affordable price? DPC Computer rocks. Ill go there for anything else I may need and I recommend the same to anyone else that requires help with their tech. Would give more stars if I could :)

Ro
Review №2

Excellent computer shop. Ive brought several pieces of equipment to this establishment over the years. Theyve always done an excellent job. Highly recommended!

Mo
Review №3

I would absolutely recommend this store to anyone looking for a great deal on computer repairs, upgrades, or builds. Its a family owned business and Don and Mimi are the sweetest people youll ever meet. Amazing customer service and wonderful owners!

Bo
Review №4

Im so impressed with DPC Computer. My HP tablet was going wonky, on again, off again. Did a search and DPC popped up. Mimi explained all the possible scenarios and I let them go ahead to whatever the outcome. The end result was minimal and least costly. Thanks so much for taking the time and going above and beyond. Highly recommend this computer repair company.

Ab
Review №5

I needed a new laptop and an upgrade to my old pc in order to prepare to go off to college, I spoke with Kyler and he showed me around to their best laptops, specifically what would work for my college programs, and all the options were incredibly affordable, and the laptop I bought has been extremely reliable in speed and performance. And when it came to the PC upgrade it was done with extreme haste and ready before I had to move to campus.

Ja
Review №6

Needed hinges replaced on 3 year old Asus laptop. They had it fixed when they said they would and for the price they quoted. I wouldnt hesitate to have them do any future computer work I need.

Ca
Review №7

My laptop stopped working and I brought it into the shop and they said it was only the charger that was broken. It was a cheap fix. Very helpful, super honest and I would highly recommend the shop !

Gr
Review №8

This place was great! They took a lot of time to explain the problems with my computers and what they could do to help. They even opened up my computer to show me and explain exactly what was wrong. Everything went quickly and they were very professional! Ill be coming back if I ever need computer repair service again.

ER
Review №9

The most incredible customer service I have ever experienced. They went above and beyond what I was expecting. I will only go here for any repairs!!!

J
Review №10

Ive bought used computers, had data recovery service and repairs done at this place over the years. Ive always been very happy with the quality of work, good communication, good estimates and reasonable prices too. highly recommend.

Al
Review №11

I contacted Don last week regarding having a damaged screen replaced on an Apple Macbook Air. After providing me with an estimate over the phone, I was invited into the store for Don to look at the pc. Within an hour of me dropping the laptop with Don at the store, he called me to say it was fixed and ready for collection, and all for an exceptional price. The work was professional, efficient, very affordable, and he kept me informed of the progress every step of the way. I cannot recommend the store and Don highly enough.

Ri
Review №12

Came to this place because of the 5 star reviews I saw on google and man they did not disappoint. Adam took my phone call and explained to me everything he would do and then gave me a price. I was impressed with the price he quoted me because everyone else in the area was much higher for the work I wanted done. Anyways Adam was very friendly and had my pc done in 4 hours!! I’ve never received that kind of turnaround time like ever!! Best place to take anything pc related to. I will forever give them my business. I appreciate the work Adam and your excellent service! Thank you!

Be
Review №13

Had an issue booting my newly built PC so I brought it in expecting to pay $30 for them to fix it. Adam met me at the door, was very professional and knowledgeable and within 10 minutes we had everything working. Very pleased with the service and to top it off, he didnt even charge me! I definitely recommend them, talk to Adam!

To
Review №14

I had an excellent experience. I expected to drop off my computer and wait 3 days to pick it up, but it was fixed while I waited! And the price was much lower than expected.I also liked all of the used monitors and towers they had. Im definitely using these folks in the future.

Re
Review №15

I had been having issues with the left side of my computer randomly going out and having to push the screen for it to come back in for sometime. I took it to Best Buy Geek Squad who told me there was nothing they could do an recommended I buy a new one even though my Dell was only 3 years old and there was absolutely nothing wrong with the operating system or hard drive. Then I went to another store Best Buy suggested who also told me there was nothing they could do. I am a law school student and a single parent. I cant afford a new computer. After much searching, I found DPC. I called and spoke to Adam who said he would take a look. As soon as I brought it in and showed him, he knew exactly what it was and how to fix it! He took it in the back and did a slight adjustment and then I ordered the replacement part I needed to bring it back for permanent repair when the part came in. The slight adjustment solved the problem! It NEVER went out on me again and it had been going out on me for months and during homework and exams! Then, I took it back for the part to be replaced and wouldnt you know it, NO MORE PROBLEM. Best buy couldnt figure it out, Dell couldnt figure it out, this other company couldnt figure it out and everyone kept telling me sorry and buy a new one. But not Adam! Adam not only knew what it was, he fixed it right away and the part and labor was way way way cheaper than buying a new computer. If you have a computer problem, TAKE IT TO ADAM!!!!! He is a miracle worker and a life saver!!! I would have been so screwed without my laptop as it was getting worse by doing it more often. THANK YOU ADAM!!!!

Li
Review №16

In a world of dishonesty in many trades out there, this is one shop that is the opposite, and instead incredibly transparent and honorable. Adam, Don and their team are absolutely bar-none the most wonderfully honest and true people. After giving me a quote to fix my daughter’s Mac Air Laptop, they actually fixed it for HALF of what they estimated. Their communication was exceptional and they walked me through every step of the way. We are customers for life, and I cannot tell you the joy of working with folks of high integrity. Love DPC!

Ph
Review №17

Do you remember what it was like in the old days, before faceless corporate giants took over every aspect of our retail life here in America? When you went to a small, locally owned shop and you just felt good. That sense of knowing the owners were just hard-working, decent people who are going to give you a fair shake. They were going to be honest with you and offer quality work at fair prices. Well, that was my experience at DPC Computer Repair.After discussing my tech needs with the friendly and knowledgeable staffer and repair technician Adam, instead of buying the latest fancy gadget all I really needed was an update to the hard drive of my old laptop computer for basic online computing. Stuff like email and fast browser access to my work remote server.They are so honest, that rather than over sell me on a new higher memory and more expensive solid-state drive, Adam said the lowest cost SSD would be more than adequate for my needs.So I walked out with a blazing fast - what feels to me - like new, laptop for $122 and change.Please consider thinking twice before you throw away your computer or gadget and visit or call these guys to see if they can be of assistance.Besides, I promise three things if you do:First, you may help our environment by extending the life of your current technology a little bit longer.Second, you may help our struggling local businesses survive in these tough times ahead and save yourself some money too.And finally, you may feel great knowing that supporting our local business people is probably one of the more simple and kind small economic acts we can do for ourselves and for our fellow citizens.And few things are more decent, or more unifying than that in these current times.

Ma
Review №18

Adam replaced my laptop fan immediately, which had me pleasantly surprised. I thought I was just going to drop off my laptop and that he would get to it another day, but he took it and opened it up right away. And he charged me less than what another repair shop quoted me. He was super nice and we even had a nice conversation about video games while he worked. Overall, a fantastic experience. I will definitely be returning to this shop for any future computer related issues.

Je
Review №19

Professional friendly employees. Great prices and fast work. Took my laptop in for a repair and got it back the same day, would definitely recommend!

Ja
Review №20

My 5 year old custom built PC had a booting error, after multiple attempts to fix on my own I decided to google a computer repair store. I came across DPC Computer repair and saw they had outstanding reviews. I called and spoke to Adam who encouraged me to bring it in. He quickly diagnosed the issue and after a very quick hour and a half he had my computer running better than before at a very affordable price. I highly recommend coming here!!! Ask for Adam he’s a life saver!

Ku
Review №21

My laptops fan was not working correctly and it was running very slow. Adam replaced the fan, installed a new hard drive and fixed some issues the machine had with Windows updates. He did great work and charged a fair price. Would recommend him for any computer issues. Will definitely go back if I have any more problems with my laptop.

Sc
Review №22

My son an I went in for a CPU upgrade after several attempts on our own.Great service, Adam listened to everything we tried and offered to try a couple things as long as we were there. He swapped out the RAM and everything worked perfectly! Offered to sell us some RAM to get my son by at a good price. We would definitely go back again and recommend to others.

Gi
Review №23

I came in the store at 230pm August 19th. I came across this place from Google and was curious to see what all of the 5 star ratings were about. Any questions I had were answered and i found my girlfriend an amazing computer for an amazing deal. The staff was really fun and helpful. I will definitely be sending anyone i know with computer questions to this place! Keep up the good work:)

Da
Review №24

Excellent company. Excellent service. Id give them more stars if I could. Adam is very professional and excellent with people. Hes patient with others and makes sure the job is done right. Adam rebuilt my machine w/ care and professionalism. He made sure everything was done completely and stands behind his work. Anyone having any type of issues w/their computer. I would suggest going to these guys. Why would you take my word. I too work in computers and am a software engineer. I simply dont have the time to always do what I want. So trust me when I say they can do the job.

Ri
Review №25

I was pretty disappointed with my experience at DPC. It came highly reviewed on Google so I was really hoping for more-I called them and asked if they were capable of reflowing my graphics card, and they said yes. So I brought it over that day, the first sign something was wrong was that the person behind the counter had no mask on, which is in itself just a terrifying thing. I filled out the paperwork the safest I could and explained my situation, and they said theyd get to it that day or the next.Two days later I called to get an update on my computer because I still had no news, and they said that it just wasnt working and they couldnt figure it out. Honestly thats fine! I expected as much and thanked them. When I came by to pick up my stuff, my tower was in disarray, missing screws, and the case itself was bent. The person behind the counter helped me find my dust guards and screws, and my anti static bag I had brought it in (it seems like everything had been misplaced or thrown away, which is frustrating.) and I paid for their work.While I was leaving I asked if they identified a more specific problem, and they said that it looked like reflowing it would fix it, but they just didnt have the equipment. I left, and halfway to my car I realized that reflowing was *exactly what I had already asked them to do*. They said they could do it, and then upon payment found out that they never even had the machine available. I was too frustrated to go back inside after my experience so I just- let it go.I think the guts for a good business are here and this is clearly just like- a series of unfortunate events, I dont think its like malice or anything Im just super dissapointed. Would not recommend.

Ba
Review №26

I brought my desk top computer which was getting slower and slower in to DPC at 3:15 and by 6:45 my computer had a new hard drive. Also, Adam removed several unnecessary programs and gave me a quick tutorial all for a reasonable price. I would recommend this company to any one.

sc
Review №27

Twice in the last year we used DPC to take a look at some older mac computers. Adam was extremely helpful in making sure needs were met and keeping it affordable. We ended up purchasing a Refurb IMac and it runs fantastically. Small, Locally owned business will treat you like family on the first interaction!

Co
Review №28

Everyone was simply amazing. I brought my laptop in after Apple quoted way to much to fix it and told me it would take 2 weeks to fix! I brought it here and within 3 hours it was fixed plus an 1/8 of the cost. What a great experience

Bi
Review №29

My Dell XPS 13 hinge had broken and could not close the laptop without affecting the power and delete buttons. DPC gave me an estimate that was reasonable and they came below the estimate! Adam was good in getting the fix done within 24 hrs! Thanks!

Da
Review №30

I wanted to replace the hard drive on my Dell desktop with an SSD. Adam explained my options and installed a new 1 TB SSD. I was also able to keep my old hard drive and use it for additional storage. I highly recommend DPC Computer.

Jo
Review №31

Incredible & speedy custom PC build! Adam really knows what hes doing. He worked closely with me to ensure things were built according to my specs. I will definitely return.

Wi
Review №32

Excellent communication, quick service, accurate estimates, reasonable pricing, and not to mention top-notch staff. Adam in particular was extremely helpful and a pleasure to work with!

A
Review №33

In simple words, Adam saved the day. I undertook a DIY laptop reset project to address slowness and needless to say something went awry. I was panicking because it was a Saturday and I needed to get back online Monday early AM and there were only few hours left on Saturday. Adam took it on, worked tirelessly, fixed it and got me up and running withing a few hours. He is awesome!Adam, I really appreciate you staying late, understanding my plight and getting me situated. Thanks brother and keep up the good work.

Ha
Review №34

Timely, on budget, and as required. Adam fixed both the hardware and software issues I had requested to fix, the way I wanted them fixed. He gave me constant updates throughout the process. Will definitely come again if needed.

A
Review №35

Service and Expertise the way its supposed to be.Fast, polite, great communication. Youre in good hands!Will be using for repairs in the future!

Dl
Review №36

After spilling water on the keyboard of my laptop, I took it to Micro Center the very next day to get it repaired or to buy a new computer if the repair would cost too much. However, the person there told me that a diagnostic would take 2 weeks, which was way too much time for me to stomach, and the repair staff there gave me an impression of being unskilled. Thus, I came upon DPC computer repair, and after taking my computer to their shop the day after Micro Center, they were able to do a diagnostic in less than 5 hours, and told me that it would take less than 10 days to repair the broken battery and the keyboard, which was malfunctioning with a very reasonable price as well. They kept me well informed of the progress when I stopped in for a visit 5 days after they ordered parts for the repair with Adam saying that Don would call back (which he did 2 hours later) with more detail as he was handling our request. They did a very good job technically with the computer (it now runs better, doesnt power limit throttle, and the keyboard has no issues), and they were quick, professional, and had a reasonable price tag on their service. Highly recommended.

NA
Review №37

Excellent service and price.

Cr
Review №38

Don and Adam worked on my new laptop and did a great job for me! Pricing was fair and the work was done in one day! My wife also has used DPC with great results!

To
Review №39

Found this place to get my computer fixed and did they exceed my expectations! Very professional, responsive, and reasonable. Highly recommend this place for those looking to get their computers fixed

Fr
Review №40

Adam really took his time and made sure i ordered the right parts for my pc, very honest and professional pc shop

Gi
Review №41

Excellent service. They are very professional an excellent with people. Anyone having any type of problems with their computers, I would recommend this place. They make sure the job is done right.

pe
Review №42

Because I picked DPC because of the outstanding reviews, I wanted to add one of my own. From my first contact on the phone with Adam I was impressed with his helpfulness and patience...not even a hint of annoyance with what I’m sure was my lack of computer knowledge. I took my computer in and while it would have been very easy to check it in and say they would call, Adam took a look at what was going on and was able to diagnose where the problem was. Since the problem was all external he got the parts I needed and I was back in working order in a very short time. Henry helpful, professional, knowledgeable, and kind. THANK YOU!

Je
Review №43

Best computer repair business hands down! They take excellent care of their customers. We have trusted DPC with our computers for years (I have used them for two of our computers to date.) Excellent customer service! I highly recommend this business!I didnt realize, until writing this review, they do screen repair too! In this house we are going to need that too!!

T
Review №44

I actually had three interactions with DPC, and I was really happy with them. Initially, I broke my laptop hinge, and called DPC and another repair place based on great reviews for both on my neighborhood FB page. When I called the other repair place, they werent sure theyd have the part in stock, so they recommended DPC. DPC fixed my broken hinge without ordering a new part, although honestly, they easily could have told me Id need one and I would have believed it. When I returned because it wasnt charging properly (something I had noticed previously, but hoped it might have been an issue with the hinge, since it was on the charging side), they sold me a new Dell charger at a lower price than I had seen online/Dell. That was the next step I had planned to do anyway, but they made it quicker and cheaper. When that didnt work, they fixed the internal part where it plugged in. Ive had it home for several weeks and it is working and charging perfectly. My laptop is nearly 5 years old, so Im not at all surprised that it needed repair, but DPC did a great job at a very reasonable price and was really cognizant of saving me money. They were completely upfront at every stage of the process and gave me different options (for example, I wanted to try a real Dell charger, because I was using a knockoff from Amazon and thought that might be the problem). Would definitely recommend and use again!!

Da
Review №45

Highly Recommend DPC!!! Glad I called DPC, spoke with Adam. I thought what I need was a RAM upgrade, I was wrong. Adam explained a solid state drive was the answer to my issue, which was horribly slow speeds on two iMacs I have. Both got new SSD and the speed is like when I bought them. Great job, I can never thank Adam enough!!!

Ja
Review №46

My computer shut off unexpectedly and it wouldnt turn back on. Brought it in and they had it up and running within the day! Everyone working there was super nice and friendly to boot! :D

Ke
Review №47

First time visitor today and havent sufficient superlatives to adequately express my satisfaction. Prompt, courteous, efficient and very friendly service. This is my new go-to shop for computer service!

An
Review №48

Was told my laptop wasn’t worth repairing at a different place, however the gentleman at this place was able to get it back up and running. Thank you for your help! If you ever need a computer/laptop repaired I definitely recommend!

Jo
Review №49

My approximate 5 year old HP Envy23 All in One PC suffered inability to restart after multiple hardware and windows updates occurred in a short burst of time, seemingly overwhelming the old PC. The PC powered on with fan noise and indicating light power, however the start-up splash screen would not load. After numerous attempts to restart, unplug then restart, etc., I was left with a useless PC that could not start, plus much recent data had not yet been backed-up. Trying to contain my fear of total PC and much data loss, I used my phone to search for best PC repair places in Naperville and found DPC. I was intrigued by the overwhelming amount of positive reviews, and even more so about the descriptions of how DPC had communicated and performed so well on a wide variety of problems for so many customers. I just knew that I had found the right place to take my PC to be revived from the dead. Adam was terrific in listening to my problem description, asking questions, and then making a specific plan to access my problem. Adam was a calming influence during a time of real concern for my potential data loss. Adam was also very careful to understand my goals that I prioritized as 1) data recovery, 2) PC revive assessment, 3) possible hardware improvements if revived. Within 48 hours Adam had accomplished all 3! My out the door cost was just as Adam had estimated. Upon picking-up my PC, Adam was sure to take the time to go over what he did, recommendations for some improved general settings, and instructions on how to better check for available updates going forward. With the hardware upgrades, my PC is equal to the general specifications for a new PC, so I should be good to go for several more years. Should I ever have a PC related problem again, I know I have a guy for that!

Pa
Review №50

The staff there were awesome! I needed some Mac work done, they reviewed the situation, and repaired the computer in a day. Prices were excellent. They are extremely helpful and knowledgeable of computers and the service they perform. I would highly recommend them and I plan to visit very soon again with another computer I have that need a little of work.Hats off to the DFC Computer Team! Thanks a million!

Mi
Review №51

My Win7 Gateway desktop had to be upgraded to Win10. I am pretty good at PC repair and computing, but Win10 migration deadheaded into cannot determine if system has enough space, which is a very tricky to solve. No threads on web could point me to definitive solving. Gave it to Adam to figure out. And he did, plus upgraded my desktop with memory, solid drive, etc. while allowing me to keep all old software without installation. Saved me tons of time for very fair price. Not only Adam knows what he does, he also communicates great to customers and sticks to his promise. Thanks!!

Da
Review №52

Please do not be mislead by the number of 5 star reviews because, They are appropriate. Great no frills computer repair service for reasonable prices. Work is primarily done, or supervised by Adam, the owner. He will 90% tell you up front, before leaving his shop, what to expect with the repair of your computer. Ive been here several times for repair of my college students kids laptops, as well as, upgrades and drives for my computers and have been pleased with the quality of the work done, every time. I think the reason for all the highly rated reviews is not only because of the good repair work, but a large part is due to the service you receive from the people working here. Adam is really a comforting guy to deal with. He has the right, calm demeanor for working with people in distress of having a non-functioning computer and the cost for its repair.

Ru
Review №53

Desktop was crashing randomly with increasing frequency. Called then took it in to DPC because my son had very good experience with them earlier. Adam started diagnosing as soon as I arrived and in about 40 minutes had it nailed down. I left the computer with them to do some Windows rework and picked it up the next day. Price was very reasonable and the work was great. Adam was also very informative.

Se
Review №54

Great service, low prices, talented employees. I would recommend everyone in the area take their computer here for any help they need.

Sr
Review №55

Adam was able to diagnose and resolve an issue I had with my Gaming Desktop very quickly. He also answered all my questions and explained everything in detail. Very impressed with the service and would highly recommend.

ry
Review №56

Very professional and quick service. They had my laptop fixed within an hour and went above and beyond by cleaning my laptop as well. Would highly recommend these guys for all your computer needs.

E
Review №57

Great resource in Naperville right off of I-88. I have purchased 2 off-lease laptops from them and they have worked great for several years. I also have taken 3 laptops in for various repairs, like a power switch that wouldnt turn on, etc. Adam is great, Don knows equipment inside and out... very professional staff and very fair prices. Go there the next time you need PC or laptop work. Im an IBM shop, but they service Apple gear as well.

Ni
Review №58

I walked in and explained my problem. They immediately knew what to do and fixed my issue in a short time. Very helpful and great service

RP
Review №59

They did a great job...same day fix and laptop buzzing like new.

Lu
Review №60

My HP computer kept displaying an error message so I quickly brought into DPC. Adam was terrific once I dropped off my computer. I received a call less than a day later saying that my computer was fine and not receiving the error message anymore. I came in quickly picked it up with no charge. The honesty and the treatment I received from DPC was excellent. Some electronic places could have easily told me they fixed it and charged me over $100. If you want honesty and great service, come here.

We
Review №61

Ive recently upgraded my old PC to new one. Everything was completed very quickly, I was updated about everything that took place and would definitely recommend. Its a go-to place for every computer needs.

Ge
Review №62

I highly recommend this business! They are very professional,personable and honest. I was having issues with my screen flickering and hard drive failure. Adam repaired everything in a sufficient time frame and for a very reasonable price. Its runs very smoothly now without any issues.

De
Review №63

Went a few months ago to get a hardware repair done for my laptop just a few days before I was flying out. The employees I spoke to were very kind and professional. They swiftly identified the root cause of my problem and were able to complete the repair well before I had to leave the area.

De
Review №64

Adam is very professional. He worked on my computer last week and was able to resolve the issue in a timely fashion. I would recommend this computer repair shop to others.

De
Review №65

Amazing Experience!I’m not surprised they have 200+ 5star reviews!I called the area looking for help decrypting a PGP File??? No one new how including myself. Adam at DPC started researching what specifically was needed, and knocked it out of the park! Awesome service and I got a great deal on an Apple Mac Cpu while I was there. Thanks Adam 👍

Tr
Review №66

These guys are great. Went in to get hard drive fixed. They gave me free diagnostic and unfortunately I had to send off to a different company to retrieve the hard drive data but they were great! 100% coming here with all of my computer issues.

G
Review №67

My 2011 iMac stopped working and it seemed inevitable that I buy a new machine to replace it. On a whim, I called and asked if DPC Computer repair could fix my machine. I didnt have much to lose and I am happy to report that that Adam was able to successfully repair my old computer at a reasonable price. He was able to reflow my graphics card and replaced my hard drive. Now my computer is back up and running and I can delay buying a new machine for the time being.

Gr
Review №68

My laptop wouldnt start, they fixed it in a few hours. When I picked it up the tech felt it should start better than it was, even though it worked as well as it ever had. He showed me what he said would help at a very reasonable price. This was late on Friday afternoon. He told me it would take a few hours, likely be done Monday. They called on Saturday morning around 10, all done for the price they told me. This explains all the five star reviews here.

Lu
Review №69

I accidently broke the charging port on my computer and now my computer couldnt charge. I was in and out of the shop in twenty minutes, the service was friend and professional, and the guys there really know their stuff.Would recommend to a friend.

Vi
Review №70

Five stars. Professional, friendly and fast!!!

Da
Review №71

Definitely recommend! Had the RAM on my macbook replaced today. They helped me choose the right part and service was extremely fast.

Ri
Review №72

Went there several months ago to get a laptop repaired. I got treated more than fairly, a rarity these days. Had to visit there again this afternoon and saw that they moved a few doors down. Glad to see them still there.Nicer people to do business with would be hard to find. My experience was with Adam both times but everyone there seemed friendly and helpful.

Yo
Review №73

They are amazing people. Technically thorough, and helpful, and very nice people. I am lucky to have them around here.

J
Review №74

Got the Blue Screen of death on my laptop. I brought it to them in the morning and they were able to fix it by mid-afternoon. They were very kind and professional with explaining what was wrong and what needed to be done to fix it.

Ro
Review №75

Very reasonable prices. Very knowledgeable about upgrades. Highly recommend.

Ri
Review №76

Adam was great. Even though he didnt have the part I needed, he pointed me in the right direction. His service was great. He has made a long term customer.

Di
Review №77

This store is a great find. Donald took a lot of time to dig in and understand my problem. The fix was quickly implemented and the price was more than fair. Very pleasant to deal with and I certainly recommend them.Rich

Se
Review №78

Adam did a fantastic job helping my gaming pc roar back to life and in no time at all! The entire process was quick and painless and Adam was nothing but professional and friendly the entire time! The prices quoted were absolutely fair and I couldn’t be happier now that I can reliably game on my beast of a desktop again!

Ma
Review №79

Lap top went out while traveling. So worried I would not be able to get it recovered. Stopped here at 5 pm on Monday, got diagnosis, parts ordered Tuesday morning and these great guys had it back in my hands Thursday running better than it has in a long time. Extremely reasonable prices. THANK YOU Adam and Don For all your help! Never using Geek Squad again

Jo
Review №80

Simply put, Adams an honest guy running a fair computer-repair shop.I had this under clocking problem with my computer and after a year of trying to diagnose the problem, I humbled myself and brought it in here. While he didnt fix the root of the problem (which could of easily cost more than the computer itself), he set me up with a great alternative that easily removed the symptoms of whatever was broken. He also took the time to walk me through his diagnostics process, which I felt not every place would do. Definitely recommend.

Ri
Review №81

D PC Computer Repair was great. I had an error code on my Windows 10 PC, did some online research which said it looks like a failed hard drive. The guys at DPC Repair were able to check it out same day, tried several tests, tried to get data off the hard drive, and confirmed the next steps.They couldnt do full data recovery, but they recommended a company that does that.I ended up going with DPC for a new hard drive, fresh Windows 10 install, and got my PC up and running in 2 days.Their prices were the best I found and their service was great.They also supported my own research to try to fix my own problems. Some places seem offended that you want to fix it yourself, or they try to constantly sell you on their service when its something you could easily do on your own.

Re
Review №82

Went to DPC after an unsuccessful fix of my laptops screen at other computer repair store. They investigated the issue thoroughly and found that the problem is not the hardware (the screen itself), instead it was something else. They couldve told me that i need to replace my screen and i would have believed them. They only charged me a very reasonable fee. Very recommended and i will go straight to this place the next time i have issue with my laptop again.

Gr
Review №83

Pleasure to do business with these guys! I had an HP laptop with a cracked screen casing, the repair would be expensive so they gave me a great deal on one of their Dell laptops. Very knowledgeable, took time to answer all the questions I had, excellent customer service!

Zo
Review №84

I have only lived in Naperville for 3 years and I was looking for a PC repair place that I could trust. I had a PC from as far back as 2009 that was custom built for me from a coworker at a previous employer. One day in 2015 it just stopped turning on. I had alot of personal info on here and needed to obtain it. Adam was great to work with. He knows his stuff and will always try to give you a deal. Long story short for a couple hundred bucks he got the computer back on, upgraded to Windows 10, new SSID, and CD drive/burner. Alot cheaper then going thru Dell. Thumbs up to this place.

ku
Review №85

Having tons of issues with my Apple I-Mac. DPC repaired all my problems in just a few hours, at a very reasonable price!! My Apple computer working great!! For a your computer needs go to DPC computers!!

Ja
Review №86

Had a wonderful experience here. have had 2 computers repaired here & have purchased their refurbished products at excellent prices. The staff is friendly & very knowledgeable. Would recommend to anyone looking for repairs. Service was completed fast and the prices here are great. A+++

Su
Review №87

Was in a panic yesterday when my MacBook Pro was having lots of issues. Was given DPCs number by another computer repair person as he did not work on Macs. Called and spoke to Adam. I brought it in at 4:00 yesterday afternoon. Adam explained what was most likely causing problems with my Mac and was hopeful it could be done this morning -- and it was! Runs better than ever. Im sorry I waited so long to bring it in to get fixed. Do not hesitate to have DPC repair your computer equipment. You wont be disappointed! Quick turnaround and priced very fairly! Thanks!

MH
Review №88

-UPDATE-Adam & Don (alphabetical order) at DPC are professional, yet friendly! They repaired my laptop in a very reasonable amount of time, didnt charge an arm and a leg, and now it operates better than it ever did! ADDITIONALLY they built for me a gaming computer,(top of the line) and it is amazing! I believe if you do business at DPC, youll be very pleased! I recommend DPC! Thank-you!

Br
Review №89

Great experience. My computer crashed. I went to another place, and they said DPC was the best place to take it. I brought it to Adam, who worked with it for several days, found the problem, restored most of the data which would otherwise have been lost. The price was way less than I might have thought. Also he called me several times to explain what he was doing and to get my OK for the way ahead as far as repair options and cost. Very polite. Couldn’t have asked for better service.

Ka
Review №90

Excellent service and advice! Main business computer had boot drive issues and wouldnt start. We understand a lot about computers, couldnt figure it out.THEY CAME TO OUR RESCUE. And found things to aid long term with the machine. Awesome, honest and fast!

Da
Review №91

Brought my sons laptop here to be fixed. The guys were very knowledgeable about the machine he had and what needed to be done. What might have turned into weeks of waiting with the manufacturer and/or dealing with the likes of the worst repair team on the planet (Best Buy), turned into an awesome experience with DPC. Quick and fast turnaround. Really inexpensive for the price of the repair and peace of mind that is hard to find. Were going to these guys from now on!

Br
Review №92

I came across DPC Computer Repair through a Google search when I suspected that my hard drive was failing. Their high rating led me to make a call to check them out before committing to seeking service from them. I found Don extremely knowledgeable, offering several options for how to move forward should they find that my drive was, in fact, failing. It was an easy decision to go to them for service. And I was not disappointed. They identified the problem, backed up my data, and replaced my drive with a much better solution than what I had before. Remarkably, they turned around my computer much more quickly than I expected. Further, they suggested some other options to make my system even more robust, options that did not involve them making money. I find them to be very knowledgeable, honest, and helpful. And their price was very reasonable. I can’t imagine having a better experience. I will return as future needs arise and highly recommend them to others.

Ja
Review №93

They are awesome! My laptop was receiving blue screen errors so I took it in(found DPC based on their great online ratings). Adam immediately sat down with my computer and diagnosed. All in all, it took him roughly an hour to relieve my headache and fix my computer. Along the way, he gave me meaningful tips to use for future reference. Ive gone to the big stores for service before, and its not even comparable. You just dont get same day service from those other guys. DPC gave me personalized service, PROMPT service, and I guarantee I paid less than I would have at one of those big chains. DPC also has a bunch of rebuilt computers they sell for a fraction of the cost of a new one. Ill be back to visit these guys! Thanks for the great service!

ab
Review №94

I usually dont write a review unless it got affected by either great service or integrity. I recognized both today with Adam, he walked me through the process and the options that I have to fix my laptop. I highly recommend this place if you want to have your equipment to be in a good hand. Thanks again for your support.

Ca
Review №95

I ran into an issue that was over my head. Brought it in to DPC Computer Repair and they were able to fix the issue as well as change the configuration of my computer to suit my needs in a very timely manner and for a very good price. Adam was extremely knowledgeable, explained everything he did in a way I could understand, and helped get me back up and running in a very short time. I am so glad I found this place. Highly recommended. I trust these guys to do the job right.

Ca
Review №96

I would highly recommend DPC Computer repair to anyone. Adam help me out with my computer issues and had the repair completed it the time schedule that he told me. They were very fairly priced with the repair. It’s an awesome place to do business with. Thank you once again Adam

Ma
Review №97

My friend wanted to get a new MacBook last year and wanted to sell her old mid 2012 13-inch MacBook Pro. I had never had a Mac and really wanted one, we bartered and I got it and was in love. Got it in October, downloaded Catalina and was good to go.Back in December during the holidays, I tripped and my MacBook fell in my backpack but after a blue highlighted screen for five minutes it was working totally normal and fine.Fast forward to end of March quarantine time, my Mac started crashing while I was using zoom and I was getting the prohibitory symbol and question mark folder. Kept reading up on internet recovery but my Mac would boot up normal after a few attempts of turning on/off and leaving it for a few hours.A week later it happened again. And a week after that. I was still able to work but not knowing when the crash would happen or what app if any was causing it made me worry. I thought it was Catalina so I did the internet recovery to re-install Mountain Lion. It worked so I tried high Sierra and everything seemed fine for a few days...until...yep, prohibitory symbol.But this time, I couldnt even re-install Mountain Lion. Hard drive wasnt listed in internet recovery, so I finally gave up trying to solve my problem on my own for free.I live in South Naperville, near Bolingbrook and saw DPC had 5 stars on google review and that they were pretty cheap when it came to fixing Macs. Told them my issues and they called me several times the next day trying different attempts to fix it.Ended up being a bad cable that was connected to the hard drive and the hard drive was fine but just wouldnt work with my Mac, so they put in a new hard drive with less storage space.Alls well that ends well. My Mac is now way, way faster than before, I can operate Catalina no problem, I really didnt need 500 GB of storage space, and I was easily able to re-download the apps I lost and reconfigure Safari.And they did all that for under $150. This is definitely the computer repair shop to go to in Chicagoland.

Mi
Review №98

My mother board in my 5 year old work computer decided to give up the ghost on a late Friday afternoon. Found DPC computer on line with 115 5* ratings. Seriously! who gets 115 5 * ratings? Well now I know why. They were open till 7 PM and I dropped of my computer. They called me on Saturday morning with pricing ( very reasonable)and they had already sourced a replacement mother board in Denver. I was back up and running with all of my legacy software by Thursday the next week. Wonderful experience.

Ri
Review №99

Id give 50 stars if I could. Don, the owner, really cares about you, his customer. I brought him a dead computer and he correctly diagnosed the problem while I waited (bad motherboard). In an attempt to keep my costs down, he searched several recycle centers for a replacement. That wasnt successful so he found a replacement on eBay, ordered it and installed it, all for a very, very reasonable price.It felt great to work directly with the owner who is the same person who does the work, not a faceless technician. He was always available on the phone or in person. And it always felt like he was on my side, attempting to find the best and lowest cost solution.Theres a reason that DPC receives so many 5 star reviews. I presume that other repair shops are good, but I put DPC in the OUTSTANDING category. I was impressed, and you will be too.

Ga
Review №100

The provider is very knowledgeable and found the problem quickly and was able to fix it quickly and charged a reasonable price! We had great customer service and would highly recommend them to repair computers!!

Information
25 Photos
100 Comments
5 Rating
  • Address:1163 E Ogden Ave #709, Naperville, IL 60563, United States
  • Site:http://dpcrepair.com/
  • Phone:+1 331-226-2997
Categories
  • Computer repair service
  • Computer accessories store
  • Computer service
  • Computer support and services
  • Phone repair service
  • Used computer store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–7pm
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