Amazing service. Super chill vibe for being such professionals at the same time! Wayne (manager) is THE MAN and Brandon (assistant manager) is great too. Wayne went above and beyond and I never write reviews unless the service deserves it and this car wash does! 10 stars!!
I have used Steves for years. As a car dealer, detailing is a key part of our business. I developed a relationship with the manager Gus over the years. Do to the amount of business we were offered a discount. Unfortunately Gus changed our pricing and didnt tell us. I can only speculate that it is because we stopped paying him in cash. When I confronted him about it, he didnt care to even give an answer other then take your business elsewhere. Its unfortunate that Steves is represented this way. My advice is to pay cash to Gus and only Gus if you want a discount. That seems to make him very happy, otherwise he gets disappointed.
Decent place for car wash & detailing...but NO complimentary vacuums available, in case you want to do a quick clean up yourself
Not the quickest car wash but its because they do so much. Way better then any wash I have been to and seems like it should cost much more. Third time there and same experience every time.
Steve’s Car wash is always amazing. I love going there
I scheduled a Full Appearance Auto Detail and they did an excellent job. The engine, interior and exterior look fantastic. They were even able to remove the old bumper stickers. The staff was very courteous and helpful. I would recommend them and I will definitely be back.
Emilio and team did a fantastic interior and exterior detailing job with our 4Runner. It looks better than when it was new. Friendly, fast, and a fair price. Recommended.
Local Flavors 2/$15 deal. Spotless exterior, sparkling rims, black tires, glass clean inside and out, fully vacuumed. Friendly guys and girls working there. Oh, and funny greeting cards!
Friday the 26th paid 24.99 for a Diamond Wash. My right side back bumper was yanked out and broken when my car got out. They didn’t care and the operation manager Wayne said come after couple of days. Went back to meet some one by name of Gus and he said: nothing I can do for you; we have disclaimers against issues like this. I’ll not let it go and I’m taking them to court. From the moment I went back I can see the “we don’t care approach on their faces”. It’s a shame they’re in business of caring of people valuable.
My go to place for car wash, friendly staff provide a pleasant experience.
Made my company car look new.good people.
Vehicle looked great. I appreciate the work they do in this weather. They earn their tips
Hands down the most accommodating car wash service I have been. My truck is too wide to fit in the actual automatic wash and they offered to do a hand wash. Amazing wash!
Excellent wash for $5 better than Delta Sonic and NASCAR wash. Good job guys!!
The car comes out detail clean.
Great job with both interior and exterior. no steaks left. was busy earlier this morning but they follow masks and distancing.
Had my minivan detailed (interior) today and was so pleased w the service. I have 3 kids 4 and under and my mom mobile looks new! They were so easy to work with and doing a great job w social distancing and sanitizing. Even wiped my credit card off before handing it back to me in the wipe! Very impressed w the experience.
It was great detailing done on my vehicle. I highly recommend Steve’s car wash for detailing.Also, their regular car wash is thorough.
Great car wash!
Always do a great job except this time my inside windows were smeared from some cleaning solution. Had to windex them when I got home
Nice and friendly place
Best interior detailing service in Naperville
Awesome service. Fair price s.
Brought my oversized SUV in for a spa day (full detail) and they killed it! Highly recommended, couldnt be happier! The second SUV getting the spa treatment tomorrow.
Ive been a customer of Steves for many years, first time using their detailing shop and the new Ceramic Wax Coating. The application is stunning shines like glass definitely recommend Steves caeramic application and Steves professional services. 5 stars
Best of the best!
Very helpful staff at check in. I especially like the personal attendant assigned to my/your car from prewash to towel dry. Very nice young lady took car of my car this morning.
You have a 50/50 chance of getting a good wash here. Depends on how well the person cleaning your car is trained. Poor reflection on management. My crew cab F-150 had a Diamond wash & was done in 2 minutes. I grabbed a microfiber and spend 10 more minutes on it myself at the car wash. I didn’t pay them to do it myself. I will not be back!
I used to work right in front of them but discovered the car wash from a Groupon. I get the Diamond wash because I love that they take care of the exterior and interior. I now only go here to get my car washed and its about a 25 to 30 minute drive for me, but so worth it! Each time I go I am consistently impressed with their excellent customer service and their hard work on how awesome they leave my CRV! No matter how busy they are, they always treat each car and take their time and are detailed on cleaning. Like wow! I even love the pre wash they do before it goes inside. They seem all about QUALITY over quantity, and this is is why I will always do the drive!!
Staff is very personable and kind. The car wash itself is always impeccable. Best car wash in the area!!Wayne is the best and they always do such an amazing job!
Excellent
Best car wash Ive ever had. Friendly staff and the car wash techs took care of my car as if it was their own. I will definitely be back!
I made an interior detail appointment at 8am (the earliest possible time) last week. I dropped my car off today at 7:45, and the girl at the desk told me they would call me when it was almost done. The website says that details take 3-5 hours, so this should’ve been done by 1:00 at the latest. I hadn’t gotten a call yet, so I called around 3:30 and the guy said it should be ready by 4:00 or 5:00 since they got busy. I got dropped off at Steve’s and waited for my car until about 5:00 and then asked if it was almost done. They said they hadn’t started yet, so it’d be about 2-2 1/2 more hours. Thankfully I was able to get my money back so I could leave. I’m just really disappointed because I was looking forward to having my car cleaned out. I understand that they got busy, but I just thought I my car would be ready way sooner since I had the earliest appointment time and was the first one there. What’s the point of having an appointment?
I am regular customer and use their bulk coupons. Very nice place and you can see the difference from other places after the wash and look of your car. My dealer also recommended this place and I heard their detail service is owesome and require appointment. I will be trying their detail next time. I recommend this place
Got my interior detailed recently here and they did a decent job. Had a missing aux cord and they scratched up my tint job. When I confronted them they told me that I scratched it up myself and was using them to put the blame on. In addition to that the manager GUS said he would give me corporate phone number and email. The email was wrong and the phone number was the number to the car wash. When I called corporate he answered and states there is no corporate and he just wanted to get me off the phone. Rude and unprofessional. On top of that he continuously called me a liar and told me that I was making the scratch up. I asked to see the surveillance and he refused. Never going to recommend this place to anyone.
Great Car Wash! Im a bit of a freak about my truck be clean, these guys are the best. I buy the annual package for my Black F150 and my Wifes Explorer, even my kids wash their cars there. Keep up the great work Guss and crew!
For Van, Many place I have trouble for running board but this place I have no problems and great service
Great wash for the price. Fast and friendly service.. I definitely recommend this place....
Always do a great job for a cheap price
Great service, they go the extra extra mile to take care of their customers.
Dont waste your time. Consider armor all wipe down a detail job. As if it takes anymore time to wipe dash with windex vs armor all. Act as if big difference in time. Dont waste your time or money. Would not recommend. Nothing special here. Ill never return or recommend
This was the best car wash experience I have had in ages!! The price was very reasonable for what the technician did. Very thorough and friendly. I would highly recommend this business. Warren did a great job with my car!!
Fabulous car wash! They always have coupons online so check there. They take the time to truly clean your vehicle inside and out.
Sundays are a busy time, expect to wait some. They do a very nice job on the car. I get the Diamond wash with interior and exterior cleaning. Worth the $$ when you dont have time to do it yourself.
I did a $99 internal cleaning. They did a pretty good job and I think I could do it once a year for just internal cleaning. There were some spots on the carpet with vomit mess. I found those were not completely gone. So when I asked, they said I can come again and they will re-touch to clean completely. So about 2 weeks later, I found those spots had some shaded stains still. When I visited them again for re-touch, they did it within 15 min. and cleaned pretty good.
Took my wifes car the night before, talked with the staff and gave them the car keys. I called the next day and they said they did not have the car. I explained I had dropped off the car the night before, and they blamed it on that shift not informing them. That was an incorrect statement by them, as it was the same people I gave the keys to the night before. From what I can see their process for knowing what cars are there is horribly broken. They do not tag the car keys given them, they just sit scattered on a window sill. They do not mark on the job sheet that the car is there and ready to work on when it is dropped off. My wife was so mad when we got there, we took the keys and left without even thinking about getting the car detailed.
Best car wash I have ever been to!!! Absolutely my favorite. Good price, good service, and most detailed car wash in Naperville. Much much better than Delta Sonic. I would highly recommend Steves to anyone.
Took both my vehicles in today love this place!
First time here but didnt get what I paid for, Diamond packet valued at 22.99 .Roof of my truck had some stuff from a tree that had dried to a brown color, after going through system the young man who was in charge of drying, cleaning, tire shine etc etc, I asked him if he could clean it up and he told me that it was too high that he couldnt get it so I asked for manager, drive around talked to manager, manager in charge just smiled and got a step stool to wipe it, crew came to the back and had the nerve to ask if I was going to tip him, I told him he didnt do his job that the truck was still wet from the wash he hadnt dried it . His response was you should of told me to do it .My job is not to tell anyone how to perform there duties, I did tiped him but I WILL not be back to this place, Ive paid less money for better service at other locations .
Sadly, this place is not worth the time or money. After they finished “cleaning” my car the windshield and all other windows were way worse than before. They rushed using dirty clothes to clean the windows, and resulted in greasy hard to clean windows.I won’t be back and do not recommend going there to anyone.
We get our cars detailed there. They do a very good job
I will not come here anymore i had to send my car back twice to get vacuumed out correctly. And I was told it wouldnt come.out but after I sent it back it did they left bottles and paper under my seat, I was told by a young man that they half a ss it all the time I paid for a service and didnt receive it and they got mad when I didnt tip....oh well!!
Never go here . I got my car detailed and they broke my hood latch . Worst place ever . I called the place respectfully and the manager said that he would call me back and never did . I called them back the next day and they kept dodging the situation. Worst car wash ever
Not sure what is going on at Steves these days, but I spent over 45 minutes waiting for my car to be completed. There were only 3 cars ahead of me and there seemed to be enough staff, but it took FOREVER! They did a fine job, but terribly slow! I may have to check out a different car wash place!
They do a great job with the wash and their oil change is fairly priced. Look for coupons.
A bit pricey, but if you get one of the washes that includes the interior, you really feel good about your car after they get through with it!
I love the carwash...except even though they said the air conditioner is working and it is hot outside, wirhin mins wairing for your car you are sweating. Ridiculous. 2 small box fans runninf n the waiting area. If your air is that bad, get it serviced or let us know before we start our wash process.OR get more fans, maybe a commercial one.
Would recommend this place over any surrounding area car washes. Great service and friendly staff, thanks Steves!
Cleans the car well inside and out decent price I would definitely go back again
Efficient and quick car wash with friendly service. Getting into the place is a bit of a maze but otherwise a nice place.
Fantastic service and great in-depth cleaning!
Its not first come, first serve anymore, they wont wipe your car as they used to, they wont even move a car blocking your exit anymore. What happened with my car wash? I guess its not my car wash anymore...
Great people who dry the car after the wash.
Excellent car wash. Hand dry
I was for oil cheng . Window striker not.three . Tier not brasher not correctAnd car not re sit for next oil cheng
The only thing they clean here is money...
Good, clean car and the staff was nice. Ill be back for sure!
Good car wash service.
They do a good job.
Took a 2005 Ford Escort and transformed it from a dusty dirt bag into a clean shiny car again...WOW!!!!. These guys are miracle workers!!!
Very rude. Not friendly to customer.
Not that great of a car wash but it was cheap.
Good car wash
Nice car wash
Great service !!!!
Fantastic
Excellent Service
Diamond was is the way to go!!!
Unprofessionally