The staff at Reliable were very professional and knowledgeable. They assembled a team to address the projects they did for us, our kitchen and masterbath. Each team member contributed in their area of expertise.We were given a design specialist and her job was to make recommendations for complimentary materials and colors. The supervisor for each project kept things on schedule and communicated through a centrally located log book.What little follow up service has been required has been handled quickly and efficiently.I recommend Reliable to friends who are in the market for remodeling and would use them again for our next project.

We used Reliable for our complete Condo renovation at the Oak Brook Club for our Kitchen, bathrooms and laundry room (completely down to the studs). The quality of the workmanship was superb and we have had so many compliments on our results. We were so pleased with everything from the initial design of the work to be done and the workers who did the job. Our experience was awesome!! Mark and Paula Griesbaum

Had our kitchen remodeled in 2014 and we were very pleased when it was completed. It exceeded our expectations. This was actually our second project with Reliable. They finished our basement back in 1996, which also exceeded our expectations and has been lived in regularly.Anyways, recently noticed some spots on our Cherry wood cabinets (Kitchen) and we were unable to remove them. I contacted Beth from Reliable to find out the Cabinet maker, Beth volunteered to make all the arrangements for a Service call for our cabinets. Upon completion of the Service call, all the spots were fixed as well as a cabinet hinge that happened to break the day before the Service call. All was completed at no-charge to us.We have always been Very Pleased working with the staff from Reliable, starting from Tony all the way through his entire organization.

I love my new master bathroom. Everyone at Reliable was a pleasure to work with. They are professional and friendly. All the contractors were on time and did a great job. The overall experience was very positive and I would highly recommend them for your next remodeling project!

When we had our kitchen overhauled 7 years ago, Reliable neglected to measure our existing cabinetry properly. As a result, when they installed the new cabinets, the depth of the replacement cabinets was much shallower so that we lost a great deal of storage space. The cabinets have been problematic ever since. The stain on the exterior of the cabinets has chipped and worn excessively such that they look like they are decades old instead of just 7. We have had to call the cabinet company nearly once a year to repair a hinge or drawer slide that has broken. Ive been nothing but disappointed.

We worked with Reliable to have them do a major addition on our house. They worked with us to understand our needs and to come up with a plan that gave us everything we wanted at a price that was workable.During the initial work with us they had the most detailed plans vs other builders we talked to and were able to give us a comprehensive quote up front and our final cost was very close to this.During construction, Reliable did the best they could to minimize disruptions to our family (not always easy when half the house is being renovated). They communicated well throughout the whole project, letting us know when work would be done and what was going on. They stayed close to schedule even though much of the work was during the fall and winter when there were a number of days of bad weather.The quality of all work was very good - better than the original construction of the house.Afterwards, Reliable was responsive in getting minor issues taken care of.

Reliable did a complete gut/redo of our master bathroom in 2018. The project turned out wonderful, and we have been enjoying it ever since, especially the free standing bathtub! Recently, the recessed downlight in the shower ceiling fell out for no apparent reason. We called Beth at Reliable, and she sent the original electrician to our home to check it out, and he installed a new fixture within an hour. Their warranty cant be beat. Thanks again to all the folks at Reliable.

We did an extensive remodel with Reliable completed in February 2018. However, an issue arose with our attic stairs that didnt occur until January 2020. I contacted Beth at Reliable about the issue and she worked with the vendor to get this fixed for us at no charge. The vendor tried to dismiss our issue but Beth did not permit that and continued to help us to resolve this issue. Another reason we are so happy with our discussion to go with Reliable Home Improvement for our remodel!

A beautiful show room nothing like that around

I cannot say enough good things about reliable. Before during and after the work all superb. We got our master bath completely remodeled. Everyone at reliable from the staff in the office to our superintendent Mike C Ducato to all the craftsman were all so professional. I am a very critical and picky person and when I say I am impressed, that’s huge. I don’t give that compliment to anybody. They are very organized and stuck to the schedule almost to the day! Before they start they give u a schedule detailing exactly who will be doing what and when. I loved that. Helped my family and I big time. And we got the work done during the Covid and they went above and beyond to take precautions and be safe. And usually these companies are known for being ridiculously late on finishing the job but reliable finished right on time. They have that family run business feel. So they have a lot of more flexibility. And they went above and beyond the scope of the job and fixed stuff for me thet was outside of the scope of the work. Their main priority was my family and my happiness and satisfaction. I couldn’t be more happy with them and would recommend them 100%.

We had our master bathroom remodel 2 years ago and could not be happier with our experience with Reliable! From design to completion, we were pleased with every step of the way. 2 years out, we reached out to Reliable regarding a shower valve issue, manufacturer issue not Reliables, and Beth graciously sent a superintendent, contacted the manufacturer, ordered the part, contacted a plumber and assured the problem was taken care of. Reliable truly stands behind their name and we cannot wait to work with them again!

Reliable installed a beautiful new kitchen for us several years ago. They were knowledgeable and professional during the planning and installation and have lived up to their name. I especially appreciate that when there has been a problem or something that needed adjusting, they quickly assisted- even though several years have passed since our kitchen installation. Recently, we needed help adjusting a cabinet hinge and Reliable quickly connected us to the cabinet company which made the adjustment. Reliable demonstrates that it values its customers by its exceptional and responsive service.

A few years ago we had a major remodel. Removed a wall. Moved a door to expand and update the kitchen. We put wood look tile down in kitchen, dining room and living room. They handed us a book with a time line, so we knew who was coming when. Since it was our only living space, it was nice to see it clean before they left for the day. Beautiful work. Last week an insert from a can light fell out. We couldnt find a piece to replace it so we stopped by the Reliable office to see if they knew how we could replace it. To our delight, they sent the electrician out the next weekend to replace that one and its matching one. Clean and efficient. We will contact them when its time for the bathrooms.

I have a small home, but wanted to update the kitchen cabinets. However, I gutted my kitchen and dining room, removed a wall, and totally reconfigured things. Reliable was fantastic. They were timely, clean and efficient. I couldnt be happier with what I have now, beautiful cabinets and hardware, granite counter tops, exquisite back-splash, and hardwood floors to shine for years. Everyone was attentive to my requests, and I couldnt be happier with the results. If you want something done correctly, use Reliable. You wont be sorry.

What Can I Said About This Company,The Name Of Their Company says it allRELIABLE HOME IMPROVEMENT!They turned our deck into the most AWESOME, 4 season sunroom!Yes we can use this room year around. The Sun just shine through!A great room to read in!We still had enough room for a deck too!Yes they improved our home!They were very reliable!

To us, the sign of a company that we want to do business with is their post-sales service. Reliable did a kitchen remodel 3 years ago and we recently needed to have some cabinet doors tightened / adjusted. Beth at Reliable immediately arranged for the cabinet company to come out and take care of us. It is this type of attention that keeps us coming back to Reliable.

Reliable did my kitchen remodel awhile back. The results were AMAZING. We looked at several other companies and I was so happy that I went with Reliable. They kept to the schedule and they were ONLY 3 days over. They stand behind their work and to this day I know I can call them with an issue and 15 months later they will come and take care of it! HIGHLY RECCOMMEND!!!!!!

We have owned a beautiful ranch home for many years but wanted an updated bathroom, larger his & her closets, skylight and cathedral ceilings. We shared our dreams with Reliable and their architects designed everything we wanted. They provided us with a timeline and their entire team was very professional and the work was outstanding. They turned our bedroom and bath from a living space to a Wow space!

Used Reliable for a home addition gone Terrible! To this day we are faced repairing plumbing, electrical, structural and aesthetics that continue to crumble since the one year warranty came up. This company is a total joke with conniving contractors and employees that lie and are deceitful. Even the owner cowardly refused to meet with us with our scores of legitimate complaints. Do Not Use!

When we were ready to do a major renovation of our master bed/bath/closet, we wanted to be creative with the space, knew we needed professionals who could guide us, and yet we had some ideas of our own! We met with and got quotes from 3 large companies in Naperville. We ultimately decided to use Reliable Home Improvement for two reasons... 1) the promise of a timely, efficient process to get our home finished as quickly as possible, and 2) after seeing different ideas from each company, Reliable ultimately listened to the ideas we had and set out to make that a reality.We were so pleased that not only were they on time daily and on schedule for the project, but that the people doing the work were so outstanding. The tradespeople that Reliable employs are friendly, courteous and immensely talented!We love the finished product, and would look to Reliable again for our next major home improvement project!

Reliable is a terrible company to work for. All work is performed by subcontractors. Reliable looks for every reason to backcharge the subcontractor and pay them as little money as possible. My advice? Look for another company. They are thieves. If you want your remodel to take 4 months to finish, call them. Dont be fooled by the fancy showroom and smooth talking salesmen. I am the one installing your kitchen and bathroom for pennies on the dollar.

We had a very good experience with Kurt. He solved the problem of our upstairs not being cooled by our air conditioner by putting a different vent in the basement. Kurt was also very conscientious about calling if he was running late. We were very happy with the result.

Hello:Hello: Weve posted this note to once again make any prospective customers of Reliable Home Improvement, Inc. aware that they are a company of consummate quality and dependability. Our history goes back over twenty-five years and four projects. Whenever there is a hint of complication of routine home maintenance issues or need for plans for that something of bigger and better, they are always responsive with the required mix of modern and traditional workmanship and insightful inputs. They have never disappointed us. Give them a try; you wont be disappointed either. The Johnsons of Glen Ellyn. 101617

We spent considerable time researching a number of companies claiming to specialize in remodeling. While we sat with a number of well established remodelers, all with outstanding on-line reviews, we elected to give Reliable Home Improvements the contract to remodel our kitchen, first floor bathroom and all doors and trim on our first floor. They did an excellent job. They held our hand through the entire process, always had a supervisor on the job, cleaned up each day, stayed on schedule and NEVER gave us a change slip for an upcharge. Perhaps what best verifies and validates our level of satisfaction is the fact that we just invited them back into our home to give us a quote on remodeling our two upstairs bathrooms along with all doors and trim. Give them a chance to bid on your remodeling needs - we dont believe you will be disappointed.

We have done 2 remodeling jobs with Reliable. Both have turned out wonderful! They are very Reliable!

This company likes to steal i dont recommend it .!

Over the years we have had Reliable put 2 additions on our house, finish the basement and 3 1/2 years ago do a complete remodel of our kitchen. Recently the trash self-close cabinet broke. Even though it had been over 3 years ago, I contacted Reliable and they contacted Romar, the cabinet maker. Romar came out, took a look and a few weeks later replaced the entire self-close mecanism at no charge! This is just one example of the excellent work that Reliable (and Romar) does. I highly recommend them.

2 years ago my wife and I decided to add an addition to our house, building over the garage. I vetted 3 companies for this project based on both price, design, and ability deliver ontime and on budget. Most estimate were considerably larger than we expected for the amount of space we were adding. Reliable was the only one that helped make some suggestions to simplify the project, which reduce3d the cost into our budget. They helped us every step of the way and completed the project within a few days of the original target - which in the construction world is almost never heard of. 2 years later, we had a window get a crack in it. Called Reliable - they called Pella and a new window was installed quickly. I would recommend them to anyone!

This place is a joke ! We contacted this place regarding some remodeling work we wanted done in our kitchen and bathrooms . They told us it would cost thirty thousand per bathroom and fifty thousand for the kitchen. This price was given to us over the phone without hesitation. They basically told my wife that the job wasnt big enough and that it would be an inconvenience. They told her that we needed, quote ( a chuck in a truck) because we wanted to have the work done in stages. I dont live in Naperville or Winnetka, or have a million dollar home but, that shouldnt matter. We have found a contractor who is thrilled to have the job. I would strongly recommend that you find a contractor who cares about the customer, this place isnt one of them.

We knew we wanted a kitchen remodel but werent sure exactly what we wanted. Mike, the salesman/owner, came to our house for measurements & gave us some ideas we hadnt even thought about. We then met at their impressive showroom to go over the architectural designs & get some ideas on colors and options. The design coordinator was invaluable helping us coordinate cabinets, countertops and the backsplash. We were given a detailed timeline that was followed through to completion. We had existing wood floors we were concerned would be damaged during demolition of the old kitchen & construction of the new one but they did an excellent job of protection and sealing off the room so there was minimal dust to the rest of the house.We were very happy with Reliable Home Improvement and would defiantly use them for future projects.

Our new kitchen is just beautiful, everything I had imagined and more! The project was a complete gut of an old, worn and tired room and it included a new layout resulting in a much more efficient and inviting space . Reliable Home Improvement was the only company of those we contacted who said they could remove a wall between the kitchen and the dining room--a high priority on our wish list. The open space has transformed the first floor of the house and has made both rooms so much more welcoming. The staff at RHI listened to our ideas and wishes and worked with us to make them happen. Their response time both during and since the project has been exceptional; customer service is a valuable component of this company. RHI also gutted and re-designed our poorly laid out laundry room and they replaced the original tile in the entryway. Without reservation, I recommend RHI and would hire them again.

Very professional. Knocked my socks off as to how things went in planning work with them

I set up a time for an estimator to come out to my home and give me a guote on a new kitchen. The day of the appointment Mark called and basically informed me in a round about way that I would be wasting his time if the remodeling job didnt cost at least $50,000. Nice way to do business. I guess that is what I get for going to Naperville. Next time I will shop in Yorkville.

Very professional and trustworthy. The name says it all.

Great service and craftsmanship, very professional.

Great Showroom but VERY Expensive