I was pretty nervous walking in and not sure what to expect, but after my first class I couldn’t wait to join and sign up for another. The staff (Sammy at the front desk and Courtney in the gym) was super welcoming, the atmosphere is friendly and upbeat and the workouts are customizable to your personal fitness level. OTF Napa is exactly what I’ve been looking for 😊

Great studio. Super friendly staff

This is my home away from home. I LOVE OTF - Napa. Try it......youll love it!!

Friendly staff, motivating team and always leave feeling like you worked out as hard as you could! The orange theory method is an amazing fitness program that really works. Don’t be afraid, give it a try :)

I would give zero stars if I could. The studio manager Sammy was rude and just mean. When you get off the waitlist for a class- they dont notify you and you have no idea. When I called to try to have my classes back she said no. I just want to be notified so that I am even aware especially when the day before I was driving and out of service most of the day. Definitely do not come here. Worst customer service. I workout at several other Orangetheory locations and they are fantastic. Stay away from this one!

Great for HIIT cardio.

I like everything about this workout program... I like that we are told what to do every step of the way, and the coaches correct us when we need correcting... I like the intensity interval training, and I like that I feel challenged every time Im there - this is the place to be if youre not sure where to start with a solid fitness routine! Learn about and earn those splat points!!!

You can still get in a great workout with their parking lot workouts!! Love the coaches and the gym has a fun, friendly vibe.

Amber was amazing and made my first workout so fun!

Orange Theory is new to Napa, but its been around for a long time and has proven results. I love that I can schedule my classes to fit around my schedule. I also love that there is no wasted time you go in and class starts right away you dont have to guess what to do the coaches are highly trained and give great personal demos and instructions. They are constantly watching to make sure you are doing the exercises correctly and pushing you that little bit harder if they see your not at your peak performance. I just love it!

Orangetheory has had such a huge impact on me. It has transformed my body in a way I have never seen. I am stronger and faster than I have ever been. I have met so many people through this studio. There is a huge sense of community.I also love the coaches. I was super impressed when I was coming back from being sick and really shouldn’t have been doing a HIIT class yet. One of the coaches, Amber, knew my ability and saw me struggling. She checked in with me during class to see how I was doing. She had noticed I wasn’t in class for the last week, saw that I was much slower in that class and encouraged me to take my time getting back. It was like she was my own personal trainer and she cared about me and my health. That is what you get at this Orangetheory!The front desk staff is also amazing. They know all the regulars by name and are friendly and helpful.

Its different everyday. But is well rounded in the focus of working out the body. The atmosphere is awesome and so are the coaches. Ive met so many great people!

I love that my dedicated one hour towards fitness is maximized with the classes. I still can go at my own pace/comfort, but also am guided to push myself harder than I would on my own with a personal trainer watching to make sure my form is correct.

I love that everyday is a different workout! It’s always exciting and the coaches are the best! They make the 60 minutes fly by! I can’t imagine ever going back to a normal “gym” again! I’m hooked!

Friendly staff great workout. All staff in all their locations are incredible. Highly recommend trying Orange Theory Fitness

I like the efficiency of the workout during the 1 hour time frame. Great instructors and having the heart rate monitor is great to keeping yourself in check and having a consistent and great workout.

Love this place! Great workout and results...U have lost 10 pounds since joining in July 2019.

Great coaches, fun music and effective workout!! At 50+, losing weight is tough. OTF Is a workout I can stick with and see results. People of all ages can do this workout, adjust to what works for you.

Love this! Schedule in your class. Get your workout done in an hour and feel great!

Wonderful experience for a first timer at Orangetheory who doesn’t usually like fitness classes.

It’s hard and fun and Napa is the best studio I’ve visited! Very positive and welcoming!

Awesome coaches and great equipment! Cardio strength water rowing all done in one hour! Love my OTF staff and coaches - always there for me!

OTF workouts are fast paced, organized, balanced, and FUN! Im super impressed with the coaches and their ability to manage our groups while motivating in fun ways!

Loved the workout! No complaints!The customer service was horrific. Power outages in Napa was communicated through their Facebook page. I showed up for 7:30 class and there was a note on the door saying closed due to the fires. I was not a “friend” of OTF on FB and did not get the message that they were closed in the first place and then re-opened. The website said they were“closed until further notice”. The next day I woke up, checked the web page, still said closed until further notice. Went back to sleep. Well, there was no way for me to have received the notice that they were actually open since I was not a FB follower/friend and that was their way to communicate that they were open again. Asked to have my class re-instated and it was not.A few weeks later I Missed a 7:30 am class because I was in the emergency room with a 101 degree fever. Next morning was confirmed I had strep. Almost 5 days in bed. Asked to have my class re-instated and was told I needed a doctor note. I had a date/time stamped photo of me in the ER, and an email from Kaiser the next morning saying positive for strep, and a copy of the prescription, and the pill bottle. ...NOPE! We will Need a note from your doctor! It’s our policy! Really???? I was probably a little rough in my response when was I told this. I got a call back a few minutes later, and was told “my attitude was not appreciated, that she had listened to my call and that ALL calls are recorded”.I Called this morning with a question and my first words were “is this call being recorded?”—the answer was “ALL calls are recorded”. I pointed out that is a crime in CA to record calls without permission. The Answer was “it’s our policy” ...got a call back a few minutes later and it was back-tracked that the man at front desk was “mistaken” about calls being recorded. That “sometimes” they record them, but not always. I said, well, it’s a crime if you don’t get permission and It’s a $2500 fine.The reason I called today was because I need to cancel my account. I am Having surgery sometime in January (will know the exact dates after my appt tomorrow) I Was told I need to give a 30 day notice. My billing cycle is the 29th. So, I needed to have cancelled by November 29th to not be charged for January. So, they will be charging me $129 for 8 classes that I will not be able to use because I missed the request by 3 days. Really? Answer was “that’s our policy”...So, buyer beware.

Great place to get motivated about fitness and to push yourself to work out for an hour. Nothing else like it.

Love this place ! its just what Napa Needed!

Friendly staff and great coaches.

Challenging but fun!

Different everyday and challenging. Makes me want to keep coming back for more.