Five BIG STARS for these guys. On time,Professional, thorough, and helpful. Fair price, ....probably a small family owned business that takes old fashioned pride in meeting the customers expectations. Reliable! Good name for this outfit.

Only people to schedule me in a reasonable amount of time. Technician diagnosed problem quickly and even took care of another glitch in my system. Very pleased with the service

We were having an issue with our heater, so I called Reliable Refrigeration and Joe came out on time and listened to what I described as the problem and promptly found the issue inspecting and cleaning my flame sensor.We are very thankful for your quick and knowledgeable service.

Professional services as always white glove. COVID aware at all times. Will definitely do business with them in the future and refer them to others.

Called this morning and they had a technician at our house by 1pm. Very professional and helpful technician. Would absolutely recommend Reliable Refrigeration!!

AMAZING SERVICE AND KNOWLEDGE! During the 100+ heat wave were having, all of the a/c repair people were so busy that they didnt even return my call. However, Jeff from Reliable called me within an hour. He was so knowledgeable and friendly! He was able to fix my a/c unit within 20 minutes, and were now enjoying a cool house. I HIGHLY recommend them! Plus, their pricing was about half the price of the two places I was able to get a hold of.

I have always found Reliable Refrigeration very attentive and helpful. I have called them several times over the years for furnace inspections and never hesitate to refer them. They did our new HVAC system at our home and have done repairs and installations our rentals. Good service, fair price and they answer questions. Local people doing a good job.

My wife and I have used Reliable several times over the past 5 years for both the furnace and the air conditioning unit. Each time they have sent a helpful and friendly technician as quick as possible. The technicians have been knowledgeable and offered sound advice on service and preventative maintenance.

Unfortunately, Reliable was anything but. I called on the recommendation of a contractor and their representative came to my house, removed the damaged blower wheel and motor, took it to their shop and called me later that day with a nearly $1,000 repair quote, including $500 to replace the motor and $250 for a new blower wheel.Dissatisfied and shocked at the quote, I went to Reliable and took back the damaged part. I then had a friend pull the motor and test it. It worked fine. I went online and ordered the same blower wheel for $90.Bottom line was that another repairman came out and reinstalled the unit for $200. So the final cost to me was $290, not $1,000. What bothered me most is that Reliable couldnt be bothered to pull the motor and check it before quoting me $500 to replace it.Hardly my definition of reputable.

Patrick from Reliable came to my house for the service call. I was charged $85 for a 15 minute service call involving putting a couple screws in the outside unit to get rid of the noise xoming from the unit. He was not willing to connect a piece of AC duct work in the attic that is laying right next to a AV connection vent - he said that is a separate service call in which an assessment will cost $150 (I already know what needs to be done - seems like a simple fix) and then there are additional charges for anything they would do to the ducts. In my opinion this company doesnt model good customer service and has lost my business!

I have used reliable before and recommended them to my sister when she heard a strange noise coming from her AC unit. Patrick came out and said the noise was a loose screw. When it took only 15 minutes to make this diagnosis she asked if he could reconnect a piece of ductwork in the attic that a termite inspector alerted her to. Patrick stated that wasnt part of the service request and would be a separate $150 assessment. It seemed like a rip off since the service call was already going to be charged. Perhaps that is the company policy?

We have used Reliable multiple times for my business and have been happy with their service, speed and price. If its a heat wave or cold snap, of course they are going to be busier.

The cold snap hit us a couple of weeks ago and I left messages with Gina and George and never received a call back. Finally got someone and they said it might be the end of next week to get to me and they would call. Meantime no heat. They said they would call me back. NEVER DID. Still Waiting!I got another company to come and they fixed the problem which was work that was repaired improperly by Reliable several years ago. Reliable lost me as a customer forever!

Un-friendly, Un-helpful, rude, and just a bad business I wont contact in the future.