Laura Raynor is a bigot, intimidates staff and discusses PATIENT INFO WITH STAFF who are NOT in a position to be made privy to information. She terrorizes patients, makes derogatory comments about Hispanics and Asians, laughs at patient and staffs misfortunes or hard times and speaks down to anyone she thinks she is above (which is everyone). DO NOT COME HERE - THERE ARE UNETHICAL DIRECTORS AND LAURA RAYNOR MAKES IT A HOSTILE WORK ENVIRONMENTAlso she cant walk in heels.

This is a very small part of what we dealt with. Our special needs daughter ran out of diabetic supplies, this is not acceptable. Medications had to be brought from main office in Nampa to Boise could take several days to a week. There was Theft and pawning, Intimidation, Physical abuse (this was the point they could no longer ignore the problem) The in house workers were wonderful people with their hands full and we appreciate them. Main office has issues!

The staff is awesome and went above and beyond for me in many more ways then one. The med mngmnt docs are awesome and I had the pleasure of seeing two different counselors. I would highly recommend this office to anyone.

My daughter was sent to the Caldwell office for counseling service. She had 2 sessions before the covid19 hit. We showed up at the office for her session one day & the doors were locked & notice about telehealth sessions, however, no one had informed us of the change. We also didnt receive any type of call for a session that day. The next week her counselor called 15 minutes late & then only spoke to her for 10 minutes. The week after that we never received a call at all. I called the office to complain about the inconsistencies & why didnt we receive our call. They tried to reach out the counselor & apparently she didnt respond to them so they told me they would assign us a new one. Ive waited 3 weeks now & havent heard anything from anyone so I called their office today & was informed that they cancelled my daughters sessions all together!! This place doesnt seem to have their act together & know what they are doing. If you can get in elsewhere, I would.

Really nice and kindly people there

They have done nothing but cancel his services appointments and I have disciplined and CVS are worker for trying to help I would not recommend these guys ever they’re not as ambitious as they say they are

Scheduling and call backs are a joke. Every time you call they say we will have someone call you back and then after a month and you calling every week someone calls you. There system is set up very poorly for scheduling and making scheduling changes. I like the counselor and the other practitioner I see but the scheduling service is terrible. Also they do not provide decent receipts and cannot give you a print out at time of service except a silly credit card receipt that has no information on it.

The Dr here is fabulous. The only Dr. My Teen wants to see and shes had a few. Most of the supporting Staff needs to be replaced. If it were not for the great Dr. and a good Counselor at the Meridian location I would not go here.

DONT EVER WORK FOR THESE PEOPLE!!! Or let anyone get into this TERRIBLE company! They act like they treat clients like gold and they plan a lot of activities, but they dont really care about them. They treat good employees like s**t and they only care about making money off people.Even if you do nothing wrong, show up on time, and treat everyone nicely, this company will try its best to screw you over. They take good staff away from clients, causing horrible behaviors and setting clients back even further. This terrible company can then make more money off the clients and keep them in the program much longer than they need to be.Im pretty sure some of the stuff they do is also illegal. They put you with horribly violent clients and they do not pay overtime, holiday pay, or give you ANY holidays off.You can get written up for the stupidest little things, even though others show up 2 hours late for shifts or not at all and because they are more valued employees (they know someone in upper management) they get golden treatment. No slaps on the wrist or anything. This blatant favoritism gets them the shifts they want in the houses they want, meanwhile the hardworking employees just trying to make ends meet, get s**tty hours and get bumped around houses when the other valued employees want their shifts.AGAIN, a horrible company! Dont get involved with them! YOU HAVE BEEN WARNED!!!!

The staff here is amazing and schelduilng is helpful they help scheldue the best time and med manegment is amazing how we can tell poggress and they always understand and help change it right away.

My 8 year old daughter wasnt able to see her counselor after 3 consecutive cancellations. They never mentioned this to me when I cancelled the appointments. They even called and remind me about the cancelled appointments and never let me know we would be unable to make appointments after missing them. So now my daughter is expected to open up to a new counselor about her fathers death. Terrible practice. Really feel like they dont care about their patients. It was hard enough to get a referral having only Medicaid and they completely let her down. So disappointed I encouraged her to open up to these people.

Unprofessional and poor scheduling

I didnt even get to my consultation. Everytime I called the receptionists both sou ds like they were uninterested in helping me and they had better things to do. I cancelled my appointment because if the receptionists cant even make you feel welcome theres no point in me going.

Cr people Was So Nice toyou

Really nice group of people