We recently (September 2021) purchased a vehicle from Ashley after going to a Toyota dealership in NJ. Ashley was much more knowledgeable than the sales associate in NJ! It was so great to work with Ashley and the Sparks Toyota Team. Our interactions were always professional and we felt confident in the team. We had items added to our vehicle so also worked with the service team and had no issues. Ashley’s knowledge about the Toyota Vehicle line up is unmatched and we are very happy to have worked with her during these difficult times. Thank you so much for your help Ashley!

My first experience at Sparks Toyota...I had warranty service of an oil change, tire rotation, etc., today. The only improvement I would suggest is signage for the location of the person to start the process with, in the service department upon arrival. A sweet lady employee noticed that lost look that I had and directed me correctly. Dennis, the service advisor handled the process very efficiently. He was able to answer all my questions and took the time to be sure I understood. He was very knowledgeable. Everyone was friendly, which made the wait pleasurable. Remarkable customer service!

Love it that the employees are wearing pink and supporting breast cancer awareness! They all look great along with the friendly service

Fast friendly service. It’s like they are an old friend. They gave me options after telling me what my issues were. They respected my decisions. Ask for Sean!

I went to Sparks Toyota on September 13th 2021. I had the pleasure of talking to manager Todd, who was very helpful and pleasant to deal with. He directed me to a Salesman named Cody, that went above and beyond to help me find a car that met my needs across the board. He was very professional, personable and has a great sense of humor. He worked wonders to find a vehicle within my budget. One thing I really would like to commend Cody for was his patience,As I was there over 4 hours today. His knowledge of the vehicles was very impressive! After I decided on a car, I then went on to see Kathy in finance. She worked wonders with numbers! Both Kathy and Cody did what they could to stay within my budget. I would highly recommend Sparks Toyota to anyone looking to purchase a vehicle of any kind, new or used. And I hope you use Cody and Todd and Kathy because they are the best. Thank you so much for your excellent service!

I was greated right away and then I was ask what I needed done. I went to the waiting area which was clean and nice. I also noticed there was a childrens room which I thought was a good idea. Waited a while and then Sean came in to discuss and explain what else should be done. I was glad to have that information and to get most of that done also. I also got a great Happy Hour discount. Wait was a little longer that expected but I guess that was because of Happy Hour 😃😃

Excellent experience. Robert, the attending person was very nice, no hard sales talk, gave me my options, and moved my service along as it should be. Toyota’s stock went up in my mind.

SPARKS TOYOTA HAS ALWAYS BEEN MY 1ST CHOICE TO HAVE MY VEHICLE(S). THE STAFF AND TECHNICIANS ARE FAN-TAB-U-LOUS!!THEY ALWAYS TREAT CLIENTS WITH RESPECT, PROFESSIONALISM, COMPASSION. I *WILL NOT* TAKE ANY VEHICLE(S) I OWN ANYWHERE ELSE

Easy to make the appointment. Service staff was on time, friendly, helpful and performed the services requested timely and professionally. Communications were excellent and I was very impressed with the service staff.

It was our son‘s first purchase of a new vehicle. Troy the general manager was very instrumental along with very talented sales people who were very professional and easy-going. The contract administrative people were also very good and Patrick sparks himself even stop by to say hello and welcomed us and thanked us for doing business. These guys are professional but the main thing is they stand behind what they say.

Sparks Toyota Service is always a pleasure to deal with. Their staff is always courteous and super helpful. I highly recommend Sparks for all your maintenance and repairs!

29 SEP 2021 (Wed.) @ ~ 08:45 P.M. EDST Dear Sirs/Ladies: Todays experience at the dealership was very positive. I was gratified to have been allowed to add air conditioning service which I hadnt mentioned when I originally made the appointment for an oil and filter change. The waiting room was pleasant, as usual. The requested tasks were completed in the time that had been estimated by the service advisor. It occurred to me that I have should have asked whether the 2010 Prius II has a requirement to have its timing belt/timing chain periodically replaced; this will have to be the subject of a future visit to this dealership. Respectfully submitted, Edwin Timothy Vaughan

We located a car for our daughter online at Sparks. I submitted an inquiry and was contacted by Oliva the next morning. She stayed in contact with us until we were ready to make the purchase. The whole process took less than a hour to complete and our daughter was leaving with her new car. Very pleased and will be back in the future.

Everyone @ Sparks is very nice and welcoming. You receive courteous and respectful assistance. The members of the staff are warm, inviting and friendly. I have taken my car there a number of times for service. Whom ever you have the pleasure of dealing with; you won’t be disappointed. I am willing to recommend their service to family, friends and neighbors.I purchased my vehicle out of state, (a used Toyota to my specifications), therefore I have not had any experience with their sales. I couldn’t imagine that it would be any different with regard to their sales team. As an H. R. Professional, it is very obvious to me that they are very selective in their hiring process. Great job 👏

Great experience at Sparks Toyota. Last minute appointment on Lexus es300 for A/C compressor replacement turned into same day full service. Communication was excellent and price was realistic. Highly recommend for both locals and tourist.

Good people, just be aware that the price on new vehicles posted on their website is not the actual price. They add an addition fee on new cars since it’s harder to get them in. Not a big deal, just weird that they would advertise one price online and a different price once you’re on the lot. Transparency is everything.

Im new to South Carolina. My husband passed away a few short months ago and we had a big SUV. I wanted a smaller car so shopped different dealerships. The BEST one I found was Sparks. David Bowering was my salesperson and I was so happy from the start with David. He actually came out to my home with a car for me to test drive! I was so happy with the one I test drove that I actually purchased a 2022 model!!!! I cant praise Sparks Toyota dealership and David for the superb service and hospitality I received from them. I just picked up my new 2022 Corolla today and I love it! 💘 Thank you David!!! 😊 I am a very happy customer!

I have nothing but positive praises! I took my car to Florence Toyota 5 different time for a tire vibrating issue and was exhausted with the whole process. When I pulled in the advisor was speaking to a customer who seemed be difficult. His facial expressions and his tone was calm and professional. He listened and repeated what notes he took for clarity. They serviced my car and brought it around and…..voilà. The issue is fixed! I’m super happy!!!

We needed to get a replacement key and key fob for our Highlander. Everyone at the dealership from our first phone call to the completion of service couldn’t have been more helpful. We were very satisfied with our experience and will return to Sparks Toyota for future service.

We bought our car at Sparks Toyota primarily because the service department is so great. I just had a standard check on the car and again they did a great job. Relying on a good service department is a main factor in my choosing a car dealer and after 15 years with Sparks they continue to fulfill my expectations.

Great experience. Mr. Cole spoke kindly and took my car, another gentleman confirmed what they would do and answered my questions. I was called as soon as they were done and we made arrangements for me to pick up the car after hours. Very happy. 😁

Honest repair options and reasonable pricing with the Happy Hour specials and coupons. Polite, friendly, knowledgeable staff and a very comfortable waiting area.

David was an honest and straightforward salesman.. He was straight to the point and got things done for my sons first car. We discussed a price and ended up driving home my sons first new (used) Honda Civic. He said the car was solid and a good runner. Well I drove it over 600 miles home that night. The car ran great!I couldn’t be more happy with how we were treated from the time we walked in, till the time we finished up signing the loan paperwork..We got a 1 owner Civic with 18,600 miles on it, solid body and in good shape. It was hard to believe the miles, but the carfax they provided backed up the story.So thanks to David, and the team at Sparks Toyota in SC.. if I ever need another ride new or used and am in the area I will definitely shop there first… the rest can wait

They were able to do the work right away but the price paid seemed to be very high to replace the coils and spark plugs. The labor for this was over $600 with the diagnosis. With parts it was over $1,600. I put the price and service in so that the reader can make their own assessment.

JOEY O. IS WHO YOU NEED TO COME SEE IN HERE!! HES THE BEST THERE IS!

The employees here did everything they could to ensure I had a good experience! Best dealership I’ve been to so far. Casey was very knowledgeable about cars and friendly. Kathy does her best to make sure you’re satisfied! Definitely recommend.

The level of professionalism at Sparks Toyota is top notch. A clean and organized operation, with polite staff. I called to make an appointment for an alignment and they were able to fit me in the very next day. The alignment was completed in a very reasonable amount of time, and I was happy with the amount they charged me. I will continue to take my vehicle to Sparks Toyota as I have done for many years.

I absolutely LOVE Sparks Toyota! I am on my second Camry and will never own anything else. From sales to parts to service to rentals, the whole Sparks team will go out of their way to make sure you are taken care of and pleased with your entire Sparks experience. And to my newest service pal Jodi, girl you are AWESOME! Thanks for everything!

My experience today started out very pleasing. I was working with a sales associate named Ashley. Ashley was doing a really good job doing a location on a new Tacoma for us. Should have been a no hassle easy sell as all the financing was in place. But then she brought in this arrogant sales manager. Unfortunately I did not get his name. And proceeded to insult me and my son and had absolutely the worst attitude to the point we got up and left. This was a lay up For Ashley to close and this guy ruined it. Never will I go to Sparks again and I will make sure I tell everybody how horrible this sales managers attitude is. He cost you the sale today

The customer service at Sparks Toyota is impeccable. I came in to change one tire, and was educated on a lot of information I didnt know about tires in general. Jon Crumb and the mechanics he worked with were friendly and efficient and I will recommend them to all.

My appt was on time and my case manager was efficient and professional with his explanation of my cars needs.

I always have a good experience at Sparks! Robert in service was very nice and helpful!

I would like to take a moment to tell about my experience with Sparks Toyota. My wife and I were visiting Myrtle Beach and I went to unlock our drivers side door on our 2018 Toyota Camry and the lock cylinder would only turn inside the housing after working with it for several minutes I finally got the car unlocked. We took it to Sparks Toyota and they took our car right in and looked at it and offered us two options to repair it. They ordered the part and had it the next day and repaired our vehicle in under a hour. The people at Sparks Toyota are top notch and Paul Callaghan the service advisor was very professional and I would highly recommend this dealership for any service or repair.

Great service !!! We are here from out of state and needed service for the trip home. They were very accommodating and had us on our way in 1 hr. Will definitely use Sparks Toyota again and again !!!

Very friendly and helpful. I LOVE my new Rav 4 and my sale guy Dave rocks!!

Just dropped in to check on the end of our lease and what our options were. We had the pleasure of meeting with Ashley McAlister who helped make the process of trade in and new lease effortless. We have never experienced a more smooth and efficient transaction at any car dealership. We appreciate how Ashley was totally in tune to our needs moving into a new lease. Plus she personally handled parts of the the deal to help speed up the process. Even our financial paperwork with Kathy was extremely efficient. Thank you for your excellent customer service ladies.

They were courteous, and service was performed promptly. One complaint is that some of my personal settings had been modified and I had to spend time resetting them - which meant I had to go back to the User’s Manual. This is a persistent problem with service personnel - when I have the home AC serviced I have to reset all the controls - aggravating!!!

Quick service for the routine maintenance I had scheduled. Easy to schedule an appointment. Friendly staff and a clean lobby area. Overall phenomenal experience

So far Ive bought two Priuses from Sparks toyota. Though Ive hardly had any problems at all with the car when I did they took care of me like I was a vip. The staff is friendly the service is fabulous. If I get another car its going to be from Sparks toyota.

I Love AT&T and network unlimited Data texting Elite Package

Great work and communication. Service advisor was great.

While on vacation on a Friday night on a holiday weekend my RAV4 quit running. At first it would jump off and run for a short time. On Saturday morning I called Sparks Toyota and they worked me in. This was Labor Day weekend so I was concerned I would not be able to get it fixed until Tuesday and I had to go home on Monday. They were very helpful and professionally courteous. They gave me a contact for a tow truck which was very professional also. Car was fixed and I was on my way by mid afternoon. I highly recommend them.

Everything went great! I was in for an oil change and tire rotation and expected to have to wait awhile. I brought my laptop but didn’t even get finished with my work because they were finished! They let me stay and finish what I was doing without rushing me.

The representatives were quick to get my car in for service and explained my options for the repairs. This was my first time at this Toyota Dealership and I will definitely return. Looking forward to speaking with them in October about purchasing a new car.

The service reps were friendly, professional, and very helpful. Thanks to them, I am eagerly looking forward to taking my car into Toyota (off 501) again. I’ll now look for excuses to have maintenance performed there! What a great crew you have there. Thank you for an amazing experience!

Great service.Everything was ready sooner than I expected.Thanks.🎯

Stopped by to look at trucks. The sales staff were accommodating with my requests. The test drive was good in the new TRD Sport Tacoma. After a few days of phone tag with the salesman went back and eventually bought the truck. So far so good!

Excellent service, very friendly and knowledgeable staff! Very honest too, they don’t try to sell you unnecessary services. Highly recommend Sparks Toyota for service!

This was my first time purchasing a vehicle from a dealership. My girlfriend bought a brand new car here last year and both experiences were outstanding. David Bowering was a great salesman and will gladly return when we decide to get another vehicle!

Excellent customer service. Super employees. If in the area and need service on my truck I will use SPARKS TOYOTA on hey 501 Myrtle beach. Thanks guys for a good experience.

Drew and Randall are two great guys to deal with. Best salesman i’ve dealt with out of all of my vehicle purchases in the past. i’ve purchased 9 brand new vehicles and these two were the best at what they do.

I came down here on vacation from Pittsburgh and had some problem with my 1 week old car. They took my Car in right away and found the problem and fixed it before the shuttle ride they offered me back to my Hotel was ready. This dealer has some of the nicest and courteous service people I have ever met. If I lived down here they would have a customer for life. Kudos to their staff and management.

Great service from a terrific team. Very pleased with their responsiveness. Excellent experience all around.

My salesman, Joe Gildea, was wonderful in helping me secure the purchase and taking the time to show me every detail! I also have an open door policy for any question and/or service in the future! I loved my final experience with Joe helping me every step!

I’ve been taking my car to Spark’s Toyota for service since I moved to the area. I have always been happy with the service provided there but today was the best. I had confidence that Dennis had my best interests in mind. I’m glad I went there today for service instead of somewhere else.

The quickest place I ever bought a car. Awesome salesman. Trustworthy ❤️

As always, Sparks Toyota serviced by a car with expertise, and care. And they informed me of the problem, and rectified it quickly. They are always polite, and professional. If you’re looking to service your Toyota, look no further.

Outstanding as always. Fast, efficient and very reasonable! Timmy Pierce is the best!!

5,000 mile servicePut incorrect mileage out on the paperwork. Incorrectly listed 32 psi as factory spec for front and rear tires. Regardless, they overfilled my tires to 38–39.5 psi. Actual spec (found on the driver door jam) is 35 front 33 rear. Rotated tires in the incorrect pattern: they did cross-cross; the manual dictates front-back. Didn’t recalibrate TPWS after tire rotation, so the app shows the wrong location of each tire. I went back in and Shayline said that they (the technicians) don’t know how to recalibrate it and that they just know how to fix problems. Apparently not. She also said that Sparks Toyota has their own standard for tire pressure and that them overfilling the tires improves ride quality. No, overfilling a tire decreases grip and increases how bumpy the ride is. The Corolla is already bumpy enough, thank you.Shayline also lied to me when she explained the disclaimer of warranties that they wanted me to sign before getting my key back. Shayline said that “it basically says that you dropped off your vehicle and picked it up”. Sure, you’re probably trained to say that, but the disclaimer of warranties is a cop out for the dealership so they can’t be held responsible for botching a repair job.And I quote: “The only warrantees, if any applying to these parts, and for services are those offered by the manufacturer. The express or implied, including any implied warranties of merchanability or fitness for a particular purpose, and the seller neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of these parts and/or services. Buyer shall not be entitled to recover from seller any consequential damages, damages to property, damages for loss of use, loss of time, loss of profits or income, or any other incidental damages.”No, it doesn’t say anything about anyone dropping off or picking up a car. It says that if anything goes wrong as a result of their handiwork, I waived my right to recover damages from them.I will be seeking future service at a professional dealership with actually trained Toyota experts who warrantee their repairs, not rogue “technicians” who make their customers sign a waiver.It truly is unbelievable how untrustworthy everyone is becoming.After consulting the owner’s manual, page 481–482 lays out in plain English:“Initializing the tire pressure warning system (if equipped)■ The tire pressure warning system must be initialized in the following circumstances:•When rotating front and rear tires which have different tire inflation pressures….”It didn’t take but 3 minutes to find that. You’d think that the dealer would know better.

Everything went so smoothly! From the timeI was checked in to the time I was delivered my car. Great service!

My service guy, Sean, was great. This dealership takes care of their customers and will take the time to explain what services are needed. They will even tell you if you don’t need a particular service to save you money and time.

Staff were professional and courteous. Repairs were completed in a timely manner. I appreciated the loan of a car while my vehicle was in the shop for repairs. Their Service Department utilizes a well organized system which provides efficient service. I will use Sparks Toyota again should I need service for my vehicle.

Did oil change & tire rotation quickly & provided me with the recommendations for future service needs. Had a slight problem with the billing as they attempted to charge me for the tire rotation when I had a coupon for free tire rotation. It was quickly resolved, which is the only reason they did not get five stars, however they were extremely professional & friendly which is always appreciated

I was traveling and took my car in for an oil change. The service department contacted me that I needed brakes. They gave me details and quoted a price, but weren’t pushy at all. They completed the service quickly and at a good price. Thank you Sparks Toyota!

Chris Clang and Sparks Toyota crew made it happen. Made it happen so well that we purchased TWO cars!Thank you for listening to and working for us!

Good service, however I did not like the way they placed the hard yellow cone thing on the hood of my brand new RAV4 while I was waiting for someone to assist me, there has to be a better way than that .

Efficient, kind, and not pushy at all when recommending services. I recently moved to the area and am already impressed by the friendliness of all that I encountered on my recent service visit.

John service dude was very helpful and gave great advice. He was very friendly and polite.

Tim in sales great guy. Jay in finance was even better . Just awesome positive person.

Sparks was amazing as always. I was early, but took me right in. Explained what they were going to be checking. Waiting area bright and comfortable. When finished, they went over every detail with me, nothing needed to be done.No muss, no fuss!

Awesome experience! Rob was very helpful and very respectful I recommend him to assist you 10/10 overall

Smooth Transaction. Got exactly what I wanted delivered earlier than expected. Chris C was a pleasure to deal with. Definitely steered me in the right direction.

Very thorough and professional! Great staff and explained things thoroughly! Will be back! I

Chris, our Sales Consultant was a pleasure to work with from start to finish. As long-time customers of Sparks Toyota, we had high expectations to start with but Chris exceeded them in every way. He made sure he understood what we wanted and helped us to understand what was available and how he could help. We came in looking for the right car and Chris found us the perfect one and worked with us to make a great deal. Thanks Chris and Thanks, Sparks Toyota!

Experience was incredible from the professionalism to the product knowledge of the service advisor! I would highly recommend using the Sparks Toyota service department! I was blown away with the honesty and transparency of the service advisor!

Friendly and courteous staff that were able to set up appt quickly. There were two issues. First, my verbal quote given the day I set the appt was not correct. The cost was over $100 more than quoted for a replacement key. Second, they said it usually takes an hour but 1.5 hours to be safe. It took 2 hours which was longer than the safe time estimate. Good people but time and money were an issue.

Everyone was extremely friendly & professional from the second I called in to make the appointment to the minute I drove out of the parking lot. Love the team they have working there!

Sparks and Alex Baxter did a great job providing my new 2021 Tacoma.Especially in this post pandemic climate they delivered what they promised.They are hands down the best Toyota team I have dealt with and I will continue all my future Toyota business with Sparks.

Pleasant experience Joe Glidea made sure we understood the cars many technically advances.

Sean was my service Advisor today!! Five Stars ++++

Toyota custom service is always top notch. Everyone is very friendly and helpful. Tara was extremely nice and easy to talk to. I felt well taken care of.Thank you, Anna Massey

Being a first time Toyota owner my service experience was a positive one. Everyone was pleasant and courteous. I was in and out as promised and given a through explanation of what was done.

Randall H. did an excellent job. I got a nice vehicle at a reasonable price. I will recommend Sparks Toyota to others!

Very speedy service, polite, and considerate. I came in without an appointment and was okay with not getting my car back right away. Had to get a new battery and oil change. They let me know what i might want to consider for my next visit and explain why one service should take precedence over others. Im very happy after each visit.

Since I’ve owned my Rav 4, I’ve gone to 2Md service locations and Conway SC has their act together. Aside from the additional work performed that I didn’t request, my service techs are always friendly and helpful. I’ve been in SC for 1.5yrs and it’s always a good feeling to obtain great service. Keep up the great work!

All of the people I dealt with were super nice and really professional.

Great experience with no unexpected bumps in the road. We are repeat customers and would purchase again from Sparks Toyota. This team is personal yet professional and without a doubt reasonable. Ask for John Giordano in Sales, Kathy Branch in Finance and Tommy Tucker Sales Manager.Thanks for the painless process!

I came this morning without an appointment and Dennis Williams couldnt of treated me any nicer, he explained everything in detail, I would highly recommend Sparks Toyota!

My service advisor Dennis Williams was very professional and courteous. He did an excellent job keeping me informed while I waited for my repairs to be completed.

Sparks Toyota in Myrtle Beach, South Carolina continues to provide great service. My service advisor today was Dennis Williams. A fellow veteran, Dennis provided outstanding service. Dennis additionally provided me with advice on how important it was to have a chip in the windshield repaired, and I was able to have it repaired with no charge. He also gave me advice on the best way to touch up a couple of scratches on my car.

Hands down best car care customer experience!Efficient, on time and great personalized service!

Chelsea was great! This was the quickest & easiest experience I’ve ever had at a car dealership!

Your salesman was very helpful with our choice of vehicle. And the financial department explained all options. This was going to be our first stop while car shopping but didn’t have to go any further.

Shayline was very helpful and kind.

Great experience in the service department... Dennis was really helpful.. he needs a raise..lol... always been pleased with their service!!!

Shaun is fantastic. Upfront and Clara use everything, great job.

A little hectic with minimal inventory but great service . They searched high an low to find me a new Tundra and got me exactly what i was looking for!

We have brought multiple cars from Sparks . And each time we do they make it easy and painless . Casey Cameron has been our sales person and he does a great job at customer service he goes above and beyond to help make sure your getting what you want and looking for even after hours.You could not ask for better treatment than with Sparks Toyota.Thank You Sparks and Casey.Dennis B

Very courteous, professional and friendly. Very quick and completed the care in a timely manner.

Sparks Toyota is a fantastic organization.Top notch sales, service and professionalism.They always go above and beyond to insure customer satisfaction.