The people in this store were phenomenal!!!! I have never seen such a friendly staff. From the first hello when I walked in the door, to the final handshake, they werent just courteous they were warm and knowledgeable. The whole process was quick, and efficient and extremely positive!!!!! Thank you Muskogee RNR YOU ARE THE BEST!!!!!
They had us take off our tire but we did that in parking lot across from business. A young man drove in and offered his floor jack and helped husband. An angel who has started his own welding business. Then he heard the leak and marked tire. Take tire to be fixed and RNR did not charge. I say my unexpected stay here in Muskogee shows people are still good. Thanks a lot
Tommy Welch helped explain our balance, payments, and account to us and even set up a monthly alarm on my Google Calendar to remind me of my payment. He was so generous and had Great Customer Service. We had an amazing experience. We highly recommend them for your tires.
The crew here was fast and efficient! Not only did we great a great deal on tires but it was the most pleasant staff experience Ive ever had in this town.. great job muskogee rent team
Apparently you get faster service if your friends work there. I was up there to get a flat repair, was told there will be a wait due to only ONE tire tech. Which I understand, that’s fine I can wait. Another customer comes in, to get a brand new set of tires. As soon as the tech finished his job that he was on when we got there, they brought in the car to get the new set. It should only takes 10 min to do a flat repair. It doesn’t take long. We waited an HOUR to find out we were gonna be skipped over. It shouldn’t be a “bigger sale” comes first. First come first serve. Even then, have better time management. The lady said she was gonna help the only tire tech there, she should’ve been in there helping in the first place. But no, shed rather be in there making a sale to her friends and skipping over other customers
I will never ever ever rent from RNR in Muskogee ever again. Our front right tire the stud on the spacer is so messed up and the back right tire has missing lugs and wasnt even tight just could take it off with just his hands. You can tell it has been on in awhile because there was rust and its marked with a orange marker or something and they kept trying to say it was us and we havent even taken the tires off since they put them on. & Then they did an alignment, balanced them and rotated them & they didnt even rotate them and after they did the alignment our truck yanks to the left now. When we called to tell them were bringing the tires back they had no care they knew they did it because theres no way anyone else could. I DO NOT RECOMMEND RNR IN MUSKOGEE, OKLAHOMA. (Ive been to the ones in Florida and theyre ten times better than the ones here) its not every rnr but this needs to be known if youre buying from them.
Elaine was excellent I absolutely appreciate the hard work. She worked patiently with me and got the wheels and tires I wanted. Thanks a million Troy and the rest of you guys for staying over 3 hours and getting my truck out so I can go to work tomorrow. This is the best RNR I have ever been too. Thanks guys for all your hard work and dedication. I highly recommend this crew for all your wheel and tire needs!!!
It was a great experience! The reps took great care to make sure I got the right tires for my vehicle and made sure I understood what I was signing. Theres also lots of benefits that I didnt know came with the service! Peace of mind achieved!
They were real helpful and nice. I will recommend my family and friends to them.
Tommy was very helpful in assisting me at RNR. Went above and beyond to help with my tire issues.
Excellent company! Elaine did such an amazing job helping me. I don’t post many reviews, but sometimes hard work has to be recognized! Professions, friendly and very helpful.
They guys here are very polite and know what they are talking about if you need tires go here!!!
WONDERFUL STAFF!!! Every phone call and in person business was great!! Best tire place I’ve ever been to!! Definitely got all future business and my recommendations!!! Thanks RNR tires!!!!Just kidding that’s a lure in!! Never go here!! I’m very disappointed and I’m not recommending to anyone!!Follow up with company.. literally a worker there told me I was probably lied to!!!
We went today to get new tires and Tommy was amazing! He was very attentive and relatable. He helped us with everything we needed and he really knows customer service. He is very respectful and knowledgeable. Thank you Tommy!
Tommy was an amazing person with a great and helpful personality.
Lorenzo and manny were awesome they got me in and out with new tires in times for my road trip!
Lorenzo and Tommy were the most professional and curtious employees. they were helpful when a lug nut socket they needed broke and had to go buy a new one since i didnt have one. they both apologized for the wait and inconvenience. Tommy was informative as to what was goingon with my truck. thank you to both
This company is amazing! I was having a horrific day, I had a flat tire on 40 west heading home to California. AAA came to Tow me but no tire stores were open, it was Friday night at 5pm and no one would help me except this one amazing Angel named Elaine. They were closing soon and She decided to wait for me and help me knowing that I was on the side of the road and not from this area. Long story shorter. I was treated like a king as she, Manny and Daniel worked together to get me back on the road! I got some awesome new tires and they even feed me as I hand not eaten anything! God is good and this company is one of a kind!
Man this is an awesome place! The staff are amazing and friendly. Great assortment of rims and tires at great prices! I needed tires bad and with the current crisis going on nobody has the funds to make big purchases at once. R&R has a great opportunity for you to get the tires you need without breaking the bank. If youre like me and in need of tires or rims for your car, come to R&R! You cant go wrong. Thanks again to the staff at R&R, you guys are great!
Thank you guys the service was awesome and definitely will come back… Elaine has great customer service
Absolutely amazing staff and service!!! Above and beyond dont even start to describe the customer service.
Great stop today. Staff were professional and treated me great and took care of me even when I didn’t end up getting tire. Great place to get financed tires!!!
Great place! These guys know what they are doing and go the extra mile, in a friendly relaxed way. They have so many options of rims to choose from and great prices. Manny was so helpful and got me exactly what I wanted. My dad recommended them to me and I am passing this on.
3rd time returning customer! I always do the same as cash program when going to RNR . Everyone is always so friendly and ready to help.. Thanks Manny & team!!
The entire staff was very helpful and explained everything. The shop had me in an out. Will definitely be back with our other 2 vehicles
They answered all my questions via text through and fast to respond. Then when I came in people very friendly n got vehicle in to do tires quickly. I was very impressed and satisfied with service. Will be referring everyone I know.
Friendly fast very respectful. My husband had tela therapy and while we were there and they waited for us to be done instead of interrupting us....
Very friendly staff quick service got me in got me out also let me be aware of extra things that needed to be looked at that nobody else had told me about this to me is really good customer service because that is going above and beyond what they had to. price wise same as cash is a little bit high but you are financing it so there have to take in consideration that and theres all kinds of extras that come along with it like one year roadside assistance mountain balance for the life of the tire and others all in all it was a very good experience and I feel a little bit better now driving on the road.
I have used this place of business on three different occasions and each time I received great customer service. They are personable and make you feel at home.
Friendly staff and super nice chairs to sit in.
At first, I thought they was really nice people even they still have great deals with tires and rims but when our old vehicle broke down and has been taking back to where we got it from, they expected us to return them because it’s not their job to pick them up and if we don’t return them, we either going have to pay for them or they will sue us. The guy we talked to on the phone was being very stern with us about this situation even though it’s not our fault.
I was up there on Saturday and found a screw in my tire. The staff here were great! I would definitely recommend RNR to anyone with any problems. They offer great deals to everyone.
We are happy with the service thar was provided to us and highly recommend :this company☺
Fast, friendly, service. All staff was very attentive and did the or best to make sure that our tire buying experience was fast and easy. Thank you RNR. 1 outta 5, Id give you all a 10!😁
Between my husband and I we have purchased over 13 sets of tires for us and our kids. Wonderful service and staff. Can never go wrong picking this company.
Very helpful and friendly staff, need more rims for classic cars.
This is the 6th set that Ive gotten from them. Have purchased that many cars/trucks. Lol. Have never had a bad experience here. People are knowledgeable and friendly.
Elaine was very friendly... They were fast and I would recommend them to anyone
They were great freindly and i was impressed......
Very friendly and great business,, not to mention clean office 🌻
The gentleman that helped is was very kind,polite, and it was an all around a very good experience. Excellent quality of tires and rims.
Never use them!!!!!!! They will say same as cash just to screw you over and steal your money, harass you, and lie to you. I paid my tires off in feb then in april they start saying i owe them and threatening to take my tires so i paid then they just saying i owed them so dont use them!!!! they are a joke and definitely dont care about single mothers like they said when they first opened
Every time I come into the store I get great service. Everyone is really nice and helpful.
These people were awesome all around. Store appearance,staff and prices went above & beyond. Thanks guys for the exceptional service. I will be back!!!
Great customer service. Fast and easy process. I will refer RNR to family and friends.
Great staff, answered all of my questions, was in & out in no time at all! Definitely recommend, will be coming back!
Everyone was so nice and helpful, and I got free coffee!
I was treated with professional people. They were all very kind and courtesy. Doug did an approve service. Will be recommending you guys to everyone. James Taylor
Excellent customer service. Very friendly. Stayed open late for us to get there in all this ice. Very recommend to go to them.
Customer service was awesome thanks Manuel Ramirez. Satisfied customer.
Best place for tires. Great staff and great people. Went above and beyond to help. Thanks Elaine and team.
Speedy service for the price short wait times l give a thumbs up.
Quick, efficient, handy, and experienced. Extremely easy to figure things out, pretty tight-knit team.
The Arkansas office is very rude Jamie is very rude me and my husband have never missed a payment and weve came up on a hard time and I told him in 2 weeks I could pay all the back pay she was very rude after all the money we spent with them be very aware if you get behind a little bit they will take your tires they have no Grace or mercy no matter how much money youve given them everybody be aware!
This place is amazing!! I have used them on numerous times and have anyways had a great experience!! Thanks R&R!!!
The manager was very nice! Lots of good deals!
Love this have excellent service to all that I see that come to rnr bought set of wheels and tires from them
We bought a new set of tires yesterday and where taking a trip with our 4 children today. We got 20 minutes away and our tire almost fell off. Thankfully someone pulled over to help. The lug nuts we had were wrong for the wheels we had because we had new wheels. They didnt let us know they wouldnt work for the wheels and put everyone one of the lug nuts that didnt fit on the same tire; all the other wheels have the lug nuts that fit correctly. We called them twice and didnt get anything resolved. We were going on a 2.5 hour trip with our 4 children and were headed to get on the turnpike, if we were going 80 mph down the turnpike and our tire fell off then we definitely would have wrecked and could have been seriously injured or killed ourselves or someone else. RNR Tire did not care and informed us that nothing will be done.
Great service great sales people love this store wont go anywhere else
Manny was very polite as soon as I walked in and had great costumer service!
Elaine is very very good person she help me alot I appreciate Elaine and RNR I thank u all
They were great! Found some rims that actually fit my Frontier and went above and beyond with the whole process. The tire guys saved me money with my TPMS sensors and the sales associate did everything I could ask and more.
Wonderful customer care they actually care about what there selling giving full roadside assistance with there tires and wheels strongly recommend RnR for any of your tire needs wheel alignment and moch more ty Manny And Daren
They are great if you need tires and cant afford a new set. The staff is friendly. They cannot get your payment date correct. They will blow up your phone if they even think your late. I havent paid late once but have been harassed with calls so much I wont do business here again.
Amazing staff, great service and extremely friendly. This is the second time Ive gotten tires here and this is where Ill always go.
They are very nice and help with people that needs it .Im glad that I came in .
Excellent customer service, very friendly, in and out very quickly..
Very helpful, even if they dont make a sale! Amazing!
This place is awesome!! Doug and Elaine moved mountains to get me the wheels and tires I wanted on my truck with the odd lug pattern I have it seemed impossible but these 2 made it possible and as cheap as possible! I will definitely recommend the muskogee branch to anyone looking for wheels or tires.
Awesome crew, very very helpful, great service communication on point!
They are friendly service they do everything they can to help. They are very informative. Just give them a call and let them help you. Tell them Judy Haney sent you. RNR tire in Muskogee
I’ve had nothing but friendly and fast service. Very professional and would highly recommend to anyone needing their products.
Doug was awesome,and the whole RNR crew were very professional and good at what they do,
Brand new set of tires for $0 to get started & 6 month same as cash terms! I’ll be back every time I need a set of tires! Thanks RNR Muskogee
Amazing place to do business! #rollinon24z
AMAZING customer service! Very friendly!
Great customer service, immaculate product as well!
Manny was very helpful!!! Staff is friendly and goes above and beyond to help any situation
Tried to order tires through them, they couldnt order them because are basically a Yokohama tire dealership (their words, not mine). I asked if I could just use them for the mount and install, and they said no they dont do that. Thats cool, I now know to stay away from them and tell everyone I know to stay away from them. Terrible business model and terrible for relationship building. Dont expect this chain to be around much longer.
Everyone was very nice and heLpful
I skated in on road’s covered in ice with bologna tires. I NEEDED new tires bad! They came into some trouble with some cross-threaded lug studs which almost caused me to have to skate home but the tech did everything he could and got it off and got my wheels and tires on. I got home safely! Thanks RnR!
Nice people and good service and kind and caring people
Great costumer service and friendly associates
Amazing service.
I dropped by because I had bent a rim on one of my vehicles and needed the tire mounted on the new rim I had purchased online. They were prompt, friendly, and efficient. The real kicker was that they mounted the tire for free! They only asked that in return when I decide to purchase a new set of tires that I check with them for processing and give them a fair chance at getting my business. I will definitely be going to see them when I need new ones.
I was a customer in the past and theyve always treated me well and been very helpful. So when I needed tires for my new car, I called and spoke with Ethan who not only helped me discover I had the wrong size tires on my car (bought it that way) but found a set in stock that were the correct size very quickly and a little while later, I had new tires and was on my way. Thanks for the great service!
Walked into RNR to get a set of tires before going on vacation. The paperwork process wasn’t too bad, long and lengthy. That’s expected. I believe our set of tires was $650 or so same day cash. My fiancé and I did $50-60+ payments EVERY week. So from May to now (November) $50 payments were made weekly. Went in to go get our tires rotated for the first time since May, and they questioned us, stating “Weren’t you in here last week?” “We could’ve sworn we did your tires last week.” I told the worker that it was the first time I’ve even stepped foot in the building since the tires were put on (I made over the phone payments) Still, questioned me stating I was in there last week, when I wasn’t. Today we give them a call to check out how much money we owed on the tires and they said if we didn’t pay our remaining balance of $150 today, we’d have to make over 50 payments to pay off the tires. Kind of ridiculous if you ask me. I don’t think I’ll stop back into RNR to get a new set of tires anytime In the future. Disappointed
Honest guys and very up front. They didnt have the tire we needed so they put on the spare and aired up the tires for us. Then they let us know where we could get one. They never tried to pressure us or anything. They knew we werent from around here. They could have done anything. Instead they were very helpful and sent us on our way. Good people if I lived here I would buy my tires here.
They are the best in service Ive ever dealt with in the tire business. The customer service is top notch . The entire sales staff is warm friendly and very easy to talk to. They understand things just gotta happen. And are easy to get what you want while staying within a your Budget. Prices are good to boot. The customer area is clean no dust and grime everywhere . The racecar seating was a cool touch. Television vending and complimentary coffee / bottled water. Go check them out for yourself youll be glad you did. Im sure glad I did.
Good place for tires
Awesome working with them
As annoying as a customer I can be these guys have been wonderful to me since April! I went back for a replacement after my contract was up. Going back for a 2nd set of wheels and tires now! Nunez is so kind and Rage seemed to genuinely care! General manager Paul helped when I really needed it. Great staff at Muskogee!
Great service, fast, very helpful folks. I felt like they were there to help me buy the tires I needed, not to just sell me tires. The payment plans are also extremely helpful as it gives you the opportunity to pay them out over time and not have to drop a huge chunk of money all at once. Went in, got great service and great set of 4 tires all at the same time and didnt have to worry about the amount. Was a very positive experience. Will recommend to friends and family, also wheel be returning for future business. He he he...
I love this place. I needed tires really bad. I just by chance found RNR Tires online after googling cheap tires. I was in Muskogee for a Doctors appointment and had a problem with my tires. I only had limited funds to try to replace the bad one. Well they set me up with brand new set of 4 tires an easy payment plan and 20 bucks down. On top of that they were fast and friendly. Way to go guys...
They didnt have what I wanted. They did not offer to order it in or tell me when they would have it in. Didnt seem real interested in selling me any tires and wheels. I was excited about getting me some new tires and rims but that put a damper on things.
Its a rip off done go there