I had a wonderful experience here. All of the staff was very pleasant, friendly, and very helpful. Thank you for kicking my hearing up a notch.
I was very pleased they could help me!! I am so excited about getting my new hearing aids. Everyone there was so nice!!!!!GRATEFUL!!!!
Everyone here is amazing! They take their time with their patients and are very attentive to their needs. From the time you walk in the door to the time you walk out, you get a sense of ease. They have a way of making you feel comfortable in a new (or old) adventure life decided to throw at you. I would recommend Muskegon Hearing and Speech to anyone!! Thank you to everyone here for making my experience a good one!!
I went in there the first time and they made me feel welcome! I recommend this to anyone.
Entire staff is friendly & helpful. Their customer service is wonderful!
The hearing aid retaining arms did not fit when I went in. I was told they all come straight and are shaped to right and left ear.After I left both of the arms became left ear. The right ear sticks straight out and will not stay in place. Verry poor. Seems as they only want to make sales.
Great people-Excellent service!
Great attention to detail and answering any questions that I have on my hearing. I have spent a fair amount of time with them fine tuning my hearing aids and they have worked with me to improve the quality of sound.
Very friendly staff and seem to really care for their patients. Very knowledgable and understanding. I would reccomend this place to everyone out there that has a hearing or speech disability.
Ive been going here for a few years. They even told me at my last checkup that I didnt need new hearing aids, my current ones were just fine! Honest people. Its a great place and Cassie is the best!
Wonderful staff. They were all very helpful with my mom. I appreciate them very much. I will recommend them to everyone.
What great place. The staff is friendly and knowledgeable. The wait times are short. My husbands hearing loss is severe. But the aids we got have helped him so much! Its great to get our questions answered by a kind, cheerful Doctor.
Best place for hearing aids in all of Muskegon! Very attentive to every need and they have a very wonderful front office staff. I wouldnt go anywhere else.
Had my hearing retested and hearing aids were ordered.
Professional friendly staff! Dr. Tom Bell is very compassionate and helped me to feel good and comforted in my new experience getting hearing aides. Thank you all for the positive experience!
Very nice people. Hooked me up with what I needed. Very informative on what your insurance covers and doesnt. They let you know all your purchasing options.
Great staff especially Tommy. The front girls are so helpful Cassandra & KristEn. The audiologist Kim is top notch. I highly recommend this clinic.
This is the go to place for your hearing loss concerns. I was very impressed with all the staff and procedures. Also great follow up.
My hearing has been slowly getting worse, but it wasnt until i was at the gun range with inadequate hearing protection that I needed to seek attention . i randomly choose muskegon hearing and speech center. i am so glad i did. they are professional, thorough, very friendly and helpful. they continual to make adjustments to get the most perfect setting foe me thank you thomas bell and the staff.
I have been going here for close to 10 yrs. They are just wonderful! Helpful, accommodating, and I wouldn’t go anywhere else!
Good People who Help you 👍
Everyone was kind and efficient, good experience.
I hope yall hear this they are amazing
My first visit I was quite happy with the friendly atmosphere and Dr Bell was very kind I was pleased with his recommendations for my hearing. I would definitely encourage others who need help hearing to make an appointment .
My experience was great day usual.
I have been going to this business for years. First as a teacher of the hearing impaired and now as a patient. I havent found a better place for my hearing needs. Staff is always friendly.
They have great customer service and always greet with a smile
Great people! On time, knowledgeable Highly recommend!
The people here are professional yet personable and I couldnt believe how quickly I got my hearing aids. I would definitely recommend them to anyone!
Incredible professional service! Have had hearing aids for years but these guys are the BEST!
Muskegon Hearing & Speech Center is the premier Audiology and Hearing clinic in Western Michigan with exceptional service and high-quality products.
Friendly helpful staff and always there to help with all your hearing related issues
Great place. When you need help they are so good and work with you until you are perfect. I was amazed at how much better my hearing is. I had been going to another place and I hated to wear my aids and now I hardly know I am.
Great people giving great care.
Great staff, excellent and experienced service.
I have been a very happy patient at Muskegon Hearing and Speech for a few years now. I am beyond thankful for the kind staff and service at each appointment. I feel so comfortable in using my hearing aids, which was not always the case. The staff is there for me to answer my questions and help me learn my devices whenever I need. I surely recommend becoming a patient, it will change your life!
Excellent service...thorough...knowledgeable...friendly...
Quick, Friendly, Effective Service
Been dealing with Muskegon Hearing and Speech for many years. They have always taken care of any problems that I have had. Staff is top notch.
Muskegon Hearing and Speech Center is fantastic! Excellent customer service, from the office staff to the Audiologists. I highly recommend MHSC to anyone in need of a hearing evaluation and or hearing aids.
The staff is wonderful to work with. Never felt rushed or left feeling overwhelmed. Very knowledgeable, and they never pressured. I will go back for all my hearing needs.
A fabulous experience from start to finish! What a well run office.
This place was very professional, clean and organized. The staff was friendly and knowledgeable. The hearing test I did was easy, comfortable and quick. I will go back again for my hearing needs.
The only place to go for your hearing needs. Prompt service. Top notch professionals Helpful customer service. Quick service. A-1 company
Good customer service and very knowledgeable
Tom is the s**t!!! 😀🤣
Thanks to these amazing people I can hear so much better!!!
Staff is great to work with. Very thorough. Also very educational with no pressure!
Always friendly. Always given the utmost attention. 5 stars isnt enough!
Helpful people that work with you to discover the world of sound.
I have had amazing experiences here with Kim Tullock and the front desk staff is so kind as well!!
The service I received was top notch. Everyone was very friendly and helpful.
Cassie is great!
Every time I went there for questions or repair there were right on top of things, the staff are wonderful people, even up in ludington there so helpful.. I would recommend Muskegon Hearing and Speech to anyone searching
I have been using Muskegon Hearing and Speech for 30 years. The staff is very knowledgeable and has helped me with my severe hearing loss.
Very concerned and caring staff! They will go that extra mile to help with any problems that you may have.
They made me hear more better
Very knowledgeable and helpful staff. Friendly and professional as well!
Treated me great
I have dealt with Hearing & Speech since they were on Apple Ave many years ago back in the 1970s! Roger Smith is who I always ask for. He treats me very well as does the office staff. I always reccomend friends to Hearing & Speech & always will!!!
Poor customer service, I sense racsim in the air.
Pleasant staff
Fantastic staff that knows how to help