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Snowy Mountain Towing
5163 Commerce Dr, Murray, UT 84107, United States
Comments
Er
Review №1

I used my roadside assistance through my insurance company to have my car towed. I did not request this company. First off, took them over 3 hours to arrive, then the driver stated he would not tow the car until he was paid. It was a major disaster from there with me on hold with my insurance company for an hour and the driver holding my car hostage until he was paid. According to the insurance company, the driver would not let them complete the payment and kept hanging up on them, we finally paid him directly because we had been involved in this ordeal for almost 5 hours at this point. We came to find out the insurance company also paid him. Major scam on top of a very stressful situation of having the car break down.Really i blame the insurance company for not vetting the towing companies better but this company absolutely sucks!!!!! Never use them! I have used roadside assistance many times and know this is not the process!!!

No
Review №2

I note some really horrible reviews but they seem to be for car towing. We used him for shed moving and he was great. I was nervous when he began because he seemed so nonchalant aboout moving our 12 by 12 bunkhouse/guest facility. But they were amazing, with the very heavy and sturdily built structure moved in a very short time and placed squarely on the prepared pad. Id have happily paid more, but the quote was good enough for him. Wed use him again.

Dr
Review №3

My neighbor used this company. The tow truck broke a tree branch. He pulled off in front of my house put the branch on my yard and when I confronted him, he yell a racial slur and took off.

Ka
Review №4

Hours are completely wrong! Owner uses closed days to manipulate customers to chare them for storage. Make sure to call and make an appointment and pick up the same day it is towed or you will get a 85$ storage fee per day.In my experience I got towed on a Saturday, saw that it was closed Saturday and Sunday on Google and called the company. Owner told me they were closed and that release was at 6:00. We took this as needing to come at 6 the next open day. When we arrived to pick up our car we were told we had to make an appointment for pick up and were charged for days that the business was CLOSED! This is manipulation and taking advantage of customers. My organization will be dropping Snowy Mountain Towing for being so unprofessional.

Ma
Review №5

Excellent shed moving experience. Its a pleasure to watch someone who knows what he is doing. Its obvious watching him work that hes done this a lot. Daren moved an 8x10 foot tuff shed for me. He was recommended by the Tuff Shed store where I purchased the shed. The shed needed to be moved from a side driveway to a residential side yard space. Both ends of the move had space challenges that he handled very well. Price was fair and as quoted. He arrived promptly and had the shed delivered within an hour. Id definitely call him again if I needed another shed moved.

Lo
Review №6

Terrible customer service. Completely and utterly rude and disrespectful to women, like to overcharge you on towing sevices if your another color please do not contribute to their corrupt business.

Mi
Review №7

All right this is the first time calling them they said they get here when they can Ill give them more stars and a better rating if they get here before the person comes out to their car and takes off

Ja
Review №8

Look I know no one likes being towed, but the employee was very nice and apologetic, even though we were the ones that parked where we shouldnt. Would have put a 5 stars if i didnt have $200 deficit in my bank account.

Fa
Review №9

Shady company.1. He gave me a receipt that showed him charging me $40 less than what he told me to pay. When I questioned him on it, he added $40 to my receipt but not on his invoice. Obviously some tax evasion here.2. He told me he will tilt his ramp on the tow truck so that I can drive my vehicle off the truck. I told him unless Im getting a discount, he can do the work himself. He then said he didnt want to damage anything on my car to which I reminded him, all damages caused by him would be charged back to him.

Ja
Review №10

Im a private investigator in the Salt Lake City area. I was hired by a client to locate and recover her vehicle for a private repossession from an ex-girlfriend. Once the vehicle was located I contacted Snowy Mountain. They were prompt and very professional. Working together, we recovered the vehicle without incident and saved my clients credit, avoiding a bank repossession.Snowy Mountain did a great job and they were reasonably priced. They will receive repeat business from my agency.

Ju
Review №11

He’s a big scammer he charged me $500 and didn’t even mind giving me my change horrible service my car was supposed to arrive 15min and it’s been over 3 hours this guy is lucky I didn’t throw hands with him!!!!!!!!!!!!!!!!

Ad
Review №12

Backed into my kids play set and then told me he didn’t care if he broke my things because he was the boss and he delivers 1500 buildings a year. When I called and complained to my husband that he needed to come home because this guy was breaking stuff Daren (he) said if I said he was breaking things one more time he would start charging me $150 an hour and call the police to come do a report and charge me the entire time they were there so that I had to pay for saying that. Straight up extortion to not report my bad experience and threatening me with my husband on the phone! Not only horrible customer service but he flat out threatened me. Filing a BBB report.

Ra
Review №13

Predatory towing built around inadequate signage and extortionist boot fees. Please dont do business with them.Will put a boot on your car while you are in it, shopping, or eating, and then demand 80 bucks to take it off.Such a shady buisiness.Look at more reviews under Snowy Mountain Towing and you will see plenty more 1 star reviews. Most likely the same company.Reputable companies do not need to make money this way!

Co
Review №14

Literally the definition of AIDs. being shady and illegal. Imagine if Hitler, Stalin, and Satan combined into a towing service, theyd be snowy mountain towing. Taking peoples cars n stuff smh. Just scamming people outta money and illegally towing, then racking up the price. this what you guys do for fun? You were the kids in class to rip up your own homework and then blame it on someone else huh?

Ra
Review №15

The guy charged us $40 to keep our car because he didnt come let us get our car out because he had fallen asleep.

Tr
Review №16

This is very dishonest company. I also have a tow company and proper procedures are not followed. They are out to rip people off and taking only cash to keep from having to report, Stay away!!!!!!!!

Ja
Review №17

245 dollars..... 245.... My car was towed as I parked in front of my condo.. Picked up July 3rd ( closed the forth but answered the phone) charged a 5 % fee for using a debit card. Owner was too busy with a private phone call to even engage in conversation. A nightmare.

Mu
Review №18

They took my car ! I parked it and I came back and had no idea where my car went !!!! I thought it was stolen. The place I parked at has no signs or anything show that I cant park there !

Da
Review №19

Scam artist stay away.

Information
19 Comments
1.9 Rating
  • Address:5163 Commerce Dr, Murray, UT 84107, United States
  • Phone:+1 801-685-8300
Categories
  • Towing service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
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