Murray used to be the best site, and was until they quit spraying cars and whenever they gave up looking professional on site. Basketball shorts, bed head, almost seeing girls bums with how short their uniform shorts are. Kids come through here, its not a pleasant thing to see, for anyone and definitely doesnt set a good example. Should be ashamed!!
Did not brush the bumpers like they have always done in the past. My car looked like they just wet it with a waterhose. Will never use their service again.
It’s a less than mediocre touchless car wash. It cleared the windshield of bugs but not the bumper. For $20 I expected they would have scrubbed the rims and wheels and added tire shine and hand dry, but nah. The car is clean but again I expect CLEAN. Learn better do better. I’ll be back and will expect way more for less.
You get what you pay for. I dont live near one anymore, so I get a wash when Im in Murray. Just seems like they dont care about the true cleaning. They use to really scrub the bugs off now your lucky if someone sprays off the grill...
I use multiple Finish Line locations throughout west Kentucky and The Murray location is by far my favorite. Keep up the great work team!
So i came through the car wash bought the most expensive car wash and. My tail light got ripped off the store said they were doing an incident report never sent it in when i called about it they said the are not responsible due to the car being over 10 years old even tho they broke the light trying to put it in would not recommend at all terrible place to deal with fought the for over 3 weeks about the car
Accually the cleaning has been absolutely terrible it doesnt even look like I went through. I wish they had the old manager back he got things done they dont use the brushes there used to be a guy on each side washing the bugs off the grill and bumper now All they have is the guy giving the line up of the cars sprinkling the pressure washer across the front of the car not even looking where hes spraying. seriously I just went through and you can see the wipers in the back looks like I went through a dust storm and turned on my wipers so I can see. Im on the managers special have been for as long as theyve been open the convenience is nice but Im seriously thinking about leaving and finding somewhere else 👎👎👎👎
Fast, Easy In & Out !! Just wish they would Bring back towels & Window Cleaner.. but I Understand. 😊
I absolutely love FLCW especially the murray one!!! Always so nice and the best value for my money
Fine folks, good place. Just make sure you dont close before closing time - Just happened once. I am a Regular Customer, and appreciate you!🇺🇲🇺🇲🇺🇲🇺🇲
Been going on and off to this location for 5 years. I think this will be the last time. I selected the $15 dollar wash with a dry and shine upgrade($3)...the pre wash is now a joke...no more brush just a quick spray with the pressure washer. The tire shine only sprayed on the right side of the truck and it was spotty. My windshield, wheels and rear bumper were still dirty after the wash. The worst part is the bugs left on the front of my car...almost as if I didnt go through the wash. Also, I never got the dry and shine option that I paid for...the rollers sat there and didnt move. Im only giving two stars because they used to do a better job...this past wash was a 1 star wash.
I have been doing the monthly car wash package but during the winter I canceled it. About a month ago I reinstated my account. It has been a big problem since doing so. Everytime I go to wash the car it says my account has been cancelled. So I have to sit there and wait for them to verify it is in good standing. They tell me we are sorry for the inconvenience and clarify that there wont be a problem the next time I come through. I go through again and the same old problem. Then the attendant says to me its the sticker so he puts on a new one and says to me there wont be a problem again. Go there today and same old problem. I had to pull out my phone and show him my bank account and show him that the payment came out. Over and over this keeps happening. Very frustrating to say the least.
Everything is good. However Vacuum need more power.
The best idea and concept since the birth of the car wash, and I am so glad Finish Line brought it to Western KY (NW Tennessee and Southern Illinois as well). The $12.99 wash club is one heck of a deal. At that price, you get a wash a day (at any of their multiple, convenient locations), so with two trips it’s virtually paid for itself. For those of you who may worry about scratching or damage, have no fear. I’m pretty particular about my truck, but I’ve been running it through the FL wash since I drove it off the Toyota of Murray lot- in fact, I see several local dealers using the wash on their new vehicles. The staff at all locations is always so friendly and helpful, and the free vacuums (along with cleaning rags and cleaner in non-Covid times) and floor mat cleaners make the FL value all the more exceptional. Thank you for your service, and keep up the great work!
They charged my car twice and had to pay 70 dollars for the car wash never going back.
The super dry cloth brush at the end of wash has grease on it. If you have a white 2021 Silverado, like me, you will see black smears about a foot high on passenger side,including your aluminum wheels. This stuff is not easy to remove. Why is this option even offered when the staff knows this is happening.
Love our finish line carwashes.
Wish they had a crew to clean the inside of my vehicle, otherwise perfect.
There lazy, at this one in murray. But after you go in there the second time they know
Wanted a monthly pass, but all three kiosks were broken. Arrived with a dirty car, left after 20 minutes of wasted effort with a broken power antenna and no monthly pass.Never again.
Love the club! Always get a great wash!
I go every opportunity I get. I like it, have a monthly fee, so I can just drive thru whenever I want
I emailed them and called them and have never heard back from anyone that should sum up whether they are concerned with any issues.
Why do that id rather wash it my self
Best car wash to get ride of all the salt.
Great job on my car
Unlimited membership is a great value! Able to wash all month for 1 payment. Keeps my car looking great.
The vacuums were strong and really got my rugs clean.
Good place to wash your car
Was not satisfied pay for a $20 car wash and my car was still dirty when I was finished that was not satisfied at all
The staff are friendly typically but my car wasnt clean even after purchasing the 12dollar wash. I feel that it was a waste of money .
No getting truck clean did not tell us they had brushes broken we have had 2 memberships for years now we are canceling
Great team
The car mat machine is worth a visit. Nice attendants but vacuums a little weak.
Paid $12.99 for best wash and the back of our vehicle didnt even get wet! The guy who was supposed to clean the windshield did one little swipe of the brush leaving a lot of dirt that never came off. I wont be back.
Love it! Great customer service. Quick, easy and Im gone on with my day. Thanks Finish Line
$15 wash, nice weather day. Left finish line,went straight to Lowes in Murray, got out of my truck, dirt across entire rear bumper, tire dressing spotty on all 4 wheels. I believe this was their next to top of the line wash.
I got the 9$ car wash after I ran my finger across my hood and their was dirt on my finger and this wasnt the only place that was still dirty
Great service
Use it 3 to 4 times weekly
I pay monthly to be able to go as much as I want during the month, which costs a dollar less than paying to go two times, so its SO worth it for me. Love the FREE vacuums, and window & all - purpose cleaners available as well as the floor mat cleaner machine. Their new cloth dryers work great too. *My only suggestion is that they would spend more time washing off the bugs from the front of my car prior to the automatic wash, rather than spending time wiping my already-clean windows. Other than that, its great! I LOVE having a clean vehicle and this place sure helps!
Morgan H. makes this place awesome. Nicest woman in the world. Will go here only because she is so sweet.
I took advantage of the manager special and purchased a package where I can wash my vehicle everyday if I want to. I had many questions and the staff was knowledgeable of each package they offered. They were very courteous and walked me through the process step by step. The wash itself was amazing they offer free vacuuming, several different washing options. Ill recommend Finish Line Car Wash to anyone
Awesome service great prices
Always a great experience
Fast. Does a pretty good job cleaning. Several extras for free such as vacuuming, mat washer, window cleaner, microfiber soft clothes, surface cleaner/ protectant. As if the price wasnt reasonable enough, join the unlimited wash club now and get 1st month @$5!
Good car wash with lots of options
Good.
Our Finish Line Car Wash in Murray, Kentucky is a fabulous place to get special treatment for my Katie car. The people there are wonderfully helpful and very careful as they prepare Katie to go through the automatated system. The wash is thorough, and the spray-on wax is very effective protection for Katies paint job. Water beads off her and it lasts until the next wash at Finish Line. The price is very reasonable and much cheaper than trying to do it yourself. I am very happy with this location and its staff.
When I used to work here quality was the main goal and assurance of any wash or detail that came through, now everytime I and many people go through bugs are not addressed, the car ends up still extremely wet even after purchasing the most expensive wash, and a lot of the staff don’t seem to care about the overall experience
The absolute best place to get your car washed. The Unlimited membership is convenient and easy. Im in and out in s flash! Oh and the free products to clean your vehicle. Unbelievable!!!
Just not as good as when they first opened. I pay over $35 month for daily wash and it always seems my car is still dirty when I get out
I have been a finish line member for some time now and yesterday (6-26-19) and today (6-27-19) have been the best and worst experience. On 6-26 I spoke to a manager named Jennifer. Best manager there in my opinion. She helped me above and beyond. Helped me more then any other manager there. (Murray). However today 6-27 I went to wash my car. I was able to flag down a guy before I went into the tunnel and ask home to spray down my wheels good before because I had a lot of break dust. The guys rolled his eyes said ok then barely sprayed anything and nothing was clean. WOW I PAY $35 a month for attitude like that. Haha. No sir.
I go to finsihline once a week and they are always very kind and friendly. Sarah was very patient and friendly with all my questions. I always have such a great experience.
Great experience at FinishLine today. Very helpful and I can now see out of my van windows. Highly recommend.
The such a great deal to Pay 1299 a month and you can wash your car many days you want
They didnt have their free bottles of cleaner and wrags out to help with cleaning. Which makes cleaning the interior a bit more difficult.
Great
Excellent staff and always investing in new equipment. The unlimited club is a must-have for those who always want their vehicle clean no matter the weather. If it rains/snows on your freshly washed vehicle, just go back the next day and wash it again. Unlimited club works at any of their several locations around the area.
This place is great. Its very fast and the staff is always super friendly. Im a newer of the car wash club and its one of the best deals out there.
I bought a monthly pass to get my car washed and all I have to do is go through there it reads my little tag in the front and Ill go right on through and it washes my car just fine love it
Usually the back bumper of my vehicle still has dirt on it after $12 wash
Great place for a quick in and out. Great monthly specials
Great place. Workers attentive to detail. Daily wash for fixed monthly fee GREAT value.
Nice and clean
I signed up for the ultimate cash wash monthly pass. It doesnt do a good job.
The team at finish line car wash are so friendly. I have a white car and I never thought Id see its original color after living in country roads for so many years! I would definitely recommend finish line car wash!
Had to drive around to three different vacuums because they didn’t work at all And I got my car cleaned here and my outside mirrors were still filthy the wash didn’t clean them at all quite unhappy
Great carwash however every time I have been to one of their locations, they are out of or running low on dry towels.
Nice and friendly folks
The last 4 times me & my husband went thru, streaks was left on the hood & down the sides & back of both vehicles. They need to reclibrate the rollers.
Great car wash and really cheap if you get the subscription. Can wash once a day, all month long for about the price of 2 washes
Nice car wash. Always does a good job.
Always careful with both my cars.Staff is friendly.Wash is done in a short time.Free towels, all purpose cleaner and windown cleaner.A friend asked me where I got my car detailed.I said I got the extreme car wash, tire shine and simonize hot wax at finish line drive thru.I did the windows and dash myself.Great job!
Whoo hoo! Great bargain with exceptionally nice people.my cr never looked better.
GREAT CAR WASH AND FREE VACUUM FOR YOUR RIDE
Great place to keep your car clean
We were traveling through Murray on vacation and decided to wash our car. We paid for our car wash with cash but didnt get the change back we were due. We reported it to the staff and before we left they gave us the change back we were owed. The staff was friendly and helpful. The car, which was pretty dirty, came out very clean. It was a good experience
Washed my car
Awsome service best wash in towm wouldnt go anywhere else and with the monthly packages they offer its a must for your ride
I hate that I had to move. I loved my car wash. Very friendly and accomadating staff.
I love finish line, they are an amazing place to get your car washed. Especially the detail services! I take my truck every year!
Was quick and very good job
Great people and great service. Dedicated to getting your car clean.
Great place to get your car washed.. They do a great job getting the bugs and dirt off...
Best deals on keeping your vehicle clean and free vacuum cleaners for you to keep the inside clean
Love their carwashes just wish there was one in Benton, KY
PLEASE GET NEW VACUUMS MOST DONT WORK!
Great people free vacuum cleaner
Smiling faces and great service atmosphere every time!
Fair wash job
If all else fails the $5 wash does a good job of cleaning your car.
Does great job.
Definitely a plus with free vacuuming.
Did a great job washing
Mieh, had to come home and do touch up afterwards. machines dont discriminate bird droppings that need extra tlc. Best part was the use use of vacuums but if there was a little more personal touches it would go a long way.
NOT a good place for “full detail”, more like half detail. Rude with customers! Over priced! Just bad all around! Took 6.5 hours to do a horrible job!
Friendly service, love the free vacuums and cleaning supplies, and always a fantastic wash.
They get my car shining