They apparently out of the blue decided to be closed on Saturday from now on. They left their hours listed on google as being open on Saturday.. I called twice to see if they had what I needed. Just got a voicemail is full message. So I drove into town only to find them closed. Guess its time to find a new hardware store. :(

Ive been renting from this company for 5 years now, they always have what you need. Very Friendly and knowledgeable staff. Fair prices and great equipment

Excellent ! Had the tool and equipment I needed for a very reasonable price.

My sister-in-law requested I assemble her grill. The hardware packet somehow got lost. We took a few parts with us into Farrer Brothers Hardware. Billy asked if he could help. He patiently found every bolt, washer and screw we would need to complete the build. Great service! Thanks again Billy!

This place is the best! Still in the business of actually serving customers! So much stuff in one place. Always have what I need. Long-time customer, past and future!

I love this store great staff overall great experience every time I go in 20 of help never will you wonder where something is simply stand there a couple seconds someone will ask you do you need assistance

Great local company, and always eager to help find something or help get it figured out. My go to fix it place and you can rent just about anything

Farrer bros is awesome they are helpful and have pretty much every tool you you can think of for sale or rent by the day

Best hardware store in middle Tennessee. They always have what I need. Thanks!

This place is a staple of Murfreesboro. Long-term employees says a lot about a business. I always come here if I need something anyting hardware-related! Top Notch service and top-notch staff everytime I go

Great place too get all your home construction products at and they are really nice people

My wife call about 2 bedroom trailer guy was very rude or who ever answer phone hang up on My wife no sense being rude

Friendly helpful people. They have items that you now can only get from Lowes or Home Depot on-line

Great local hardware store and tool/equipment rental. Always shop local first!

They always have whatever you need. Friendly and helpful staff.

Love my little hometown hardware store! They have everything I need at great prices. No need to Amazon, just pick it up here!

Reliable, dependable and always happy to assist you

Perfect as usual. If you are not sure what aisle your item is in that youre looking for all you have to do is ask. They will be there directly to help you out.

Great tool rentals and the have almost every size and tread of screw and bolt in metric and imperial. Outstanding place. Also, free popcorn!

Best hardware store in to boro.

My husband and I went mid afternoon to this hardware store. It was a couple minutes before an employee showed up to help. The cashier was busy talking with someone and never acknowledged we were standing there. We were in search of replacement brackets for an outdoor wrought iron glider. My husband showed the employee the bracket we brought with us. “We don’t have those you might go to a furniture store, was the comment we got. Then I asked if they had replacement parts for Paul Revere tea kettles. Same employee says “what is that?” I repeated myself. “Those copper things?” I said no mines not copper just silver colored made by Paul Revere. No we don’t have that. About that time another employee walked up and said “Where do you think you are - Ace Hardware?” I said nothing. My husband said I know where I am. This second employee just stood there staring at us. I’m not really sure what the Ace Hardware comment meant. We needed a part for our grill but with the reception we received and the smart comments we got, we left. Never a thank you, sorry we don’t have what you need, nothing. My written description of this encounter really does not convey the weird, hateful attitude of these two employees. It was an awkward, unpleasant encounter. It Is our LAST encounter. We will never go back there.

Great job Thanks guys and girls

Helpful and knowledgeable staff, good variety of hardware (Imperial and metric) that can be purchased individually.

Always get exactly what I need at Farrer Brothers hardware Store! The staff is always helpful and knowledgeable and are eager to help. 😊

Good selection and friendly staff.

Farrer Bros has everything we need and the staff are very helpful and friendly. Great place!

Great service, very fair price. Thank you!!

Get customer service... get you in and out quickly!!

Friendly and extremely helpful, they beat the big box hardware stores any day of the week. This was my first time using them but its not going to be my last!

I just called asking for information on renting a piece of equipment. I was actually sent to them by another local rental service and they were extremely nice. But I was transferred to the rental desk here and got a rude woman. Im looking to rent a spray rig and I was wondering if you had any for rentNo! Thank you! And goes to hang up the phone...Wait, do you know anyone who may have one for rent in the area?No then she hangs up on me. Worst I have ever been treated on the phone by any customer service person. Really a shame considering the company I called before them was extremely nice and even recommended them without me asking when they didnt have what I was looking for. I will never use them for anything now, which is a shame considering how often I need equipment.

I picked up some lawn care and garden items yesterday. A much better experience than the big box stores. I was greeted as I walked in, someone asked me if I needed help with anything. I easily found what I needed. Parking is close which is much different than the big box stores and you can talk with someone who knows about hardware items. I recommend Farrer Bros Hardware if you are in the Murfreesboro area.

I have been associated with using Farrer brothers for 10 years as I work for habitat for Humanity in Rutherford County. Their partnership with habitat is very much appreciated. They are always going the extra mile to help us achieve our goal no matter what the situation is. They do great works of service and the community.

I must have spent 4 hours looking for a special cleaning compound today. No body for 50 miles carry’s the stuff. I called Farrer and not only did they have it but the fellow I spoke with found it in 5 minutes and brought some to the counter.

You couldn’t ask for a better tool rental company! While we had a piece of equipment break on a Saturday, on of the Farrer’s came out to see if he could fix it. Sadly he couldn’t, but at 7:30 am in Monday his master mechanic was here and had it going in an hour so we could finish their work. They’re equipment is always in great shape and the level of customer service is always been top notch for us. We will continue to support this local company.

I am a wounded vet and was repairing my flag pole. When this great company found out that I was going to be needing a crane to help repair the pole they generously loaned the machine free of charge. I highly recommend this company to any and all people. And i am very thankful to them.

The service at this location is awful. Each time Ive been in there I wait in line for an exceptionally long time to rent. The new staff are kind but dont handle the rentals. Each time Ive called to speak with a representative in the rentals department Ive had rude interactions that have left me feeling unwanted as a customer. They have fine equipment but seem as if they have no desire to rent it. The picture below was when I hung up while waiting to get a quote on a rental. Thanks but I think Ill take my business elsewhere.

Best place in Murfreesboro for hard to find tools and hardware items! They also rent any tools, small and large equipment of all kinds. Very knowledgeable staff as well. Hard to beat this place!

Great Jeep parts!

I tell folks that I have always been, so far, able to find any bolt or nut, metric or inch series, at Farrer Bros. Hardware.

A real Hardware Store. Great staff.

We use Farrer Brothers almost daily with our small business. These guys and girls are great! Always happy to help and very knowledgeable about their products. I saw the bad reviews on here today and wanted to make sure that everyone knows that we have been getting A+ service here for over 10 years.

Great people and fair.price.would highly recommend

Andrew was VERY helpful & professional. He went above & beyond to help me. Highly recommended.

Twice in the last year I have called to try and rent equipment from Farrar Brothers. In both cases the older lady that answered the phone was extremely rude.I told her I was calling about renting a mini-excavator or a Dingo. She responded “which one, those are totally different” I stated I had rented a Dingo in the past. She said $150 a day and something extra about a trailer. I asked if I could bring my own trailer which is a dual axle car trailer. She said the shop would have to approve the trailer. I asked if that could be done in the spot or was there some other process. She said “I can’t tell you if you trailer is approved over the phone or not”. I told her that was not what I asked and she hung up on me.I clearly was interrupting her day. Save your time and blood pressure. Go somewhere else

They always have what Im looking for here.

Great hardware store with knowledgeable staff.

Best hardware store on Murfreesboro. Used them over 20 years. Not one problem yet. Has 99% of what you need and then some more.

First I stood in line for about 15 minutes while one woman was helping someone else and the other was drinking her coffee. Woman drinking her coffee told me in a rude tone that I had to return the equipment to the dock before she could check it in (I was not aware of that). The only open dock was crowded with other vehicles loading equipment so I couldnt back in and had other employees laughing at me because I was concerned about hitting something. Finally got to the dock, they opened the tailgate and unloaded and walked away with my tailgate open. Then after 5 minutes came back and said, ummm go get your receipt and check out. Well, I cant go with an open tailgate! They treated me like a dumb woman that didnt know what she was doing and had no business being there. Will not be returning. Thank you Farrer Bros. for making me look and feel stupid.

Very helpful and nice people to give me a clue on what I needed. Dont like the $5 minimum buy for using debit or credit. I dont usually carry cash.

Good staff. Friendly

I have shopped there for many years.As soon as you walk in the door there is someone close by to help you find what you’re looking to buy.I have rented their equipment with great success.Family owned it an extra plus!!!

I rented some equipment for a week, making sure to ask exactly when they would be picking it up since it fell on a weekend. They told me it would need to be picked up on the following Monday, yet they called me on Saturday to tell me it was due back. Ill never buy or rent anything from there again.

When I am looking for a special item for a project, I can always count on Farrer Bros Hardware to have something that fills the need. Most of the time big box mart strikes out. There are not many of these types of hardware stores left, which is really sad.

I was cussed at by one of the men there because we complained that the teeth on one of the stump grinders were dull, we have owned a tree company for 10+ years and have never rented from them. We will definitely never rent from them again, they aren’t even accredited by the BBB, that should have been the first sign, extremely rude and horrible business ethics, what MAN cusses a WOMAN out?! Trashy people, plus the women workers looked like they were on drugs, tiny pupils and scratching constantly. Sad that they are even still operating after all the complaints on here!

Was waited on fast and was taken directly to what I needed. Everyone was very pleasant and the man that helped me was very knowledgeable.

Awesome Hardware and rental store. They have it all and if they dont have it theyll tell you where to go get it!

Good People! Very helpful and they have everything you could want to rent.

Great service

Ok guys, how much more do you need to make a change with the lady that answers the phone in rentals, surely there is something else she should be doing other than interacting with customers. Im sure she is very nice but comes across as rude, abrasive, condescending, not nice and in general does not communicate as though she is glad you called. It is actually quite the opposite, she acts like you are bothering her. Please find this dear woman something she can be successful at

Best hardware store ever!

Love this place shut their everyday

Has to be the most helpful staff in any hardware store ever.

They were so NICE, made a key for me that was not available in 2 kiosk vending machines

If you have any rental needs they have it what your looking for

Rude, sarcastic, insulting people. They all need to get some kind of training in customer relations. They talk to you like youre a stupid child. They dont say hello or thank you...nothing. Its there way or no way. They dont care. Especially that bald headed prick in rental.

My Go-To store for things I need for my old car hobby, home repair and much more. Great staff of helpful, polite and knowledgeable employees.

Local Business - Very professional and knowledgeable staff; Equipment is always in good working order; Highly recommend doing business with.

Great customer service!

Good outstanding help finding things smiling faces I walk in the door was told good morning found everything with there help outstanding group people there keep up the good work

Hands down the best hardware and rental store in Murfreesboro. Excent staff and choice of rental equipment.

Great people and great service! Love that place!

Found what I needed, but I experienced very poor customer service at the cash register. I got a unwelcome vibe from the cashier(southern racist bastard). So anyone of color I wouldnt advised You to go, just visit Home Depot or Autozone on se broad st.

Top notch service and great local company to work with

Good place till I went there one day treated like a dummy! What goes around comes around! Im certainly not a dummy! Too you chrome dome in rental!!

Extremely poor customer service and they dont know how well any of their tools work. I rented an electric jack hammer from them three times for the same job. The first two times I got the same one. It was a Bosch brand. It seemed to be taking a long time and not doing as much as I thought it would. The last time I got a different one and it tore the concrete up like nobodys business. Makita brand. I told them that if I would have had the Makita the first time I probably would have had the job done in just a few hours instead of having to come back two more times and they just looked at me like I was stupid and walked away. I highly recommend spending the extra few dollars and renting from Home depot.

Great place has almost anything you need

Will never recommend this place. The lady at the front is rude and impersonable. No more business for these guys

If you are military and looking to rent any equipment AVOID Fair Brothers. They will not accept your out of state ID’s and ask to hold a deposit the price of the equipment you wish to rent, for us that was $1,600. The customer service person was very rude and would not work with us at all. I am all about supporting small and local business but in this case I will not be returning there.

Very rude cashier. If I could give a zero I would

I received great service here, only been here twice but each time I was impressed with the friendliness of the staff

UNFORTUNATELY SOMETIMES WE FIND OUR SELFS IN SITUATIONS WHERE THE COLOR OF OUR SKIN DETERMINS THE QUALTY OF SERVICE WE RECIVE. SOUCH WAS THE CASE WITH THE FARRER BROS WHEN WE BOUGHT SOME TOURCH GAS AND AIR FROM THEM. SOUTHERN HOSPITIALITY RINGS CLEEAR IN THE SOUTH HOWEVER HUMAN PRIVLIGE DOSENT EVEN SEEM TO BE A CONSERN OF THE FARRER BROTHERS LET ALONE GOOD OLD SOUTHERN HOSPITIALTY. THE MOST RACEIST COMPANY EVER..

Great place and wonderful people that help you.

They are very rude and racist. Dont let them confuse you with a black worker thats if he still there

Fantastic place for all your Hardware needs they have it all

Rude people. Very unwelcoming. Taking my business elsewhere.

Super friendly and helpful staff...

The rental counter is so limited in their ideas to help with projects. I get the uhhh, we have this response. Disappointing.

Great people to deal with.

Friendly and helpful.

Great group of people. Bruce is the best !!!!!

Call and ask to rent a dump trailer the lady ask where are you going I said Franklin (20 miles) away I only need it for a day her reply was the boss said no you cant go that far what a bunch of idiots

Great friendly service.

Best hardware store in Murfreesboro

Always nice and friendly.

Great staff and helpful

Great customer service

Great Hardware Store

Always has the equipment you need to rent.

Customer service at its Best !!!

Always great