I was incredibly impressed with the level of responsiveness from R1 and how quickly they were able to help. As a realtor in Nashville, surprises can pop up last minute before closings. R1 was able to see the urgency and quickly came to the home to assess, provided immediate feedback and advice, and within 15 minutes had sent a proposal for the remediation needed. They also followed up twice- once to review what would be going in the report and twice to confirm the quote had been received. I would highly recommend them to anyone!

State Farm told me to call RestorationOne. This was a free estimate. Gene was very helpful, and he checked the insulation. There was no water in insulation. No work needed to be done.I would recommend this company toothers.

Jim and the team at Restoration 1 were prompt, efficient, timely, responsive, and very professional. He provided a great quote and service and we will definitely be using their team for our needs. Highly recommend!

Top notch service. The most professional company that I have found through this entire experience with mold. If you are looking for a company that you can trust & guide you along the way....this is the one I trust. Extremely knowledgeable.

Had discovered a leaking toilet and water that had leaked under my bathroom tile. We had stopped the leaking toilet and removed some tiles to sop up most of the standing water. Then came across black mold under one of the tiles and stopped. Called R1 first thing the next morning and Desmond Campbell was there before lunch. Desmond verified that the leak had not spread to adjoining rooms but that there was water from leak under the floor beneath the house. By 5 pm more help had that day all the tile was removed, Mold treated and dehumidifiers and blowers were set up in bathroom and under the house with the help of 2 more R1 employees. Desmond was very knowledgeable, conscientious, and hard working. Highly recommend him and his company R1 of Middle TN!

My husband and I purchased a house that had a sewer leak and mold issue in the crawlspace. We called R1 of Middle TN, Inc. to inspect the area and give us a list of the repairs that would be needed. Jim was a delight to work with! He gave us a comprehensive list of repairs needed, a narrative summary of the work to be done, and made him self available to answer any and all questions we had. Even a week after the initial inspection. We were unfortunately unable to hire R1 for the repairs because the sellers required us to let them choose their own company, but the customer service we received from Jim has definitely convinced us that if we ever have an issue arise in the future, we will call R1.

My dishwasher flooded, spilling water into my hardwood floors. I called Jim at 7:00am and he had people at my house by 8:30 that same morning. They set up their equipment and came to check on it everyday. They worked with my insurance and made it so easy for me.Great job guys!!! I appreciate you!

I dont usually write reviews, but they honestly did an excellent job. I had Jim as my technician, and he was very professional and friendly. He quickly came in and tested the area. He also explained how I could easily fix the problem on my own, which was very nice as they could just as easily never said that. I will certainly always use them for any jobs I need done in the future. I highly recommend them.

I highly recommend R1 for any home repairs. I have used these guys multiple times for relatively large and small projects at different locations. They are always extremely professional and deliver quality work, on time.

Submitted a service request online, and got a response very quickly. The guys who came out to my house were friendly, informative, and professional. The office staff I spoke with was the same. Thank you!

Jim and hes team at R1 of Middle TN always go above and beyond. They deal with the hard jobs during hard times and always do so with the utmost care and empathy. I would highly recommend!

Very pleased: I have an older home so you never know of challenges until a job begins, so they would always informed me of any unexpected problems that they encountered to seek approval. If the workers changed, I was always informed the previous day. They would also inform me daily about the services of the day.Others are requesting their services, and I was more than willing to pass out cards; again very pleased and satisfied....

Had the best experience with these guys. Very thorough, friendly, and timely!

Very professional and responsive staff.Its unusual to find contractors with integrity, who will stand by their work in this day and age. Would recommend them to anyone who needs home repair services.