I made an account just so I can share my experience with this company. From the time that I walked in Holly gave me the most stank face and asked with disgust after staring me down “how can I help you?” I had called before coming and explained that I was coming to apply for a loan and the person I spoke with over the phone explained that the loan amount would be based upon pay. I get down there and Holly explains that I would only apply for a $150 first time loaner loan which was never mentioned. The sassiness and rudeness that I received was highly uncalled for. Holly’s attitude is very stank and I would definitely NOT recommend this company.
Hollie who works there is beyond rude and inconsiderate and very disrespectful in the mist of us having the conversation she hung and while I was in the office she was very dismissive and disrespectful.
They were great until new management. They implemented new rules and gave no warning. They refuse to help you in any way. They threaten to repo your vehicle if one day late. They dont honor your original contract. I never had a problem making my my payments, alway paid within the 5 days. Now they wont redo my loan to get it on the date needed for the payment to not be late. Im on disability and only get paid once a month on the 3rd. They changed their policies not me. I have always done what my contract said. Now They would rather take my car than work with me. I have been a loyal customer for years and referred many people to them. I will cease business with them once my loans are taken care of and I will tell all those I referred how I was treated. I will no longer refer anyone to them. They broke their contract with me and acted extremely unprofessional. I will also be reporting this to the BBB. WHEN YOU IMPLIMENT NEW POLICIES THEY SHOULD NOT TRUMP ORIGINAL SIGNED CONTRACTS.
Really this employee working just dont understand my hearing impaired when I text give a notice before the due come up and just went get in grab my bal off and no respect and should have replay back to me was fine before until now no good employee at all bed of new ppl dont know what to doing at all period
The new people there are very nice and very helpful
AMAZING STAFF, FAST SERVICE